HomeMy WebLinkAbout08-Georgetown Utility SystemsGeorgetown
Utility
Systems
Georgetown Utility Systems consists of Administration, Energy Services (Electric Transmission and Distribution and
AMR), Systems Engineering, Water Services (Pump Maintenance, Wastewater Collection, Water Distribution,
Reuse Irrigation and Wastewater and Water Treatment). This Division constructs, maintains, and operates the City’s
utility infrastructure. The Division is responsible for maintaining positive working relationships with outside
organizations including the Texas Commission on Environmental Quality (TCEQ) and the Texas Department of
Transportation (TxDot). The Division also coordinates contracts with the private sector, oversees and coordinates
the “Safe Place” children’s program, and oversees the City’s solid waste contract (Environmental Services).
Operational funding for this division comes from the General Fund (Environmental Services), Joint Services Fund
(Administration and Systems Engineering), Electric Fund and Water Services Fund.
Georgetown Utility Systems
Water Services
Systems Engineering
Page 116
Wastewater
Page 120
Water
Page 122
Administration
Page 104
Environmental Services
Page 114
Energy Services
Electric
Page 106
Electric T&D
Page 110
SCADA - AMR
Page 112
Administration
Page 118
07/08 07/08 08/09 PROPOSED BUDGET
AMENDED PROJECTED NEW % CHANGE
BUDGET ACTUAL BASE PROGRAMS TOTAL (PROJ. ACTUAL)
Electric Fund
Electric 6,810,905 6,798,606 8,745,903 8,745,903 28.6%
Purchased Power 40,752,000 37,923,375 46,571,808 46,571,808 22.8%
AMR 851,351 832,215 963,368 963,368 15.8%
T&D Operations 990,090 985,901 1,124,504 1,124,504 14.1%
total Electric Fund 49,404,346 46,540,097 57,405,583 57,405,583 23.3%
Water Fund
Wastewater 3,535,265 **3,755,196 3,982,347 180,000 4,162,347 10.8%
Water 10,520,648 **10,687,850 11,338,590 11,338,590 6.1%
Reuse Irrigation 198,068 198,068 228,462 228,462 15.3%
total Water Fund 14,253,981 14,641,114 15,549,399 180,000 15,729,399 7.4%
General Fund
Environmental Services*4,580,383 4,580,383 (N/A)
total Other Ent. Funds 4,580,383 4,580,383 (N/A)
Other Enterprise Funds
Environmental Services 4,193,744 **4,493,857 -100.0%
total Other Ent. Funds 4,193,744 4,493,857 -100.0%
Internal Service Funds
Administration 795,451 790,291 810,647 810,647 2.6%
Systems Engineering 833,268 812,980 1,068,250 1,068,250 31.4%
total Internal Svc. Funds 1,628,719 1,603,271 1,878,897 1,878,897 17.2%
Division Total 69,480,790 67,278,339 79,414,262 180,000 79,594,262 18.3%
*Environmental Services moved to the General Fund.
**Year end budget amendment will be taken to City Council.
PERSONNEL
SUMMARY
PERSONNEL OPERATING CAPITAL TOTAL (FTE's)
Electric Fund
Electric 2,584,376 5,973,027 188,500 8,745,903 32
Purchased Power 46,571,808 46,571,808
AMR 357,469 605,899 963,368 5
T&D Operations 762,598 185,406 176,500 1,124,504 11
total Electric Fund 3,704,443 53,336,140 365,000 57,405,583 48
Water Fund
Wastewater 753,181 3,334,166 75,000 4,162,347 12
Water 1,129,869 9,858,721 350,000 11,338,590 18
Reuse Irrigation 228,462 228,462
total Water Fund 1,883,050 13,421,349 425,000 15,729,399 30
General Fund
Environmental Services 58,172 4,517,211 5,000 4,580,383 1
total Other Ent. Funds 58,172 4,517,211 5,000 4,580,383 1
Internal Service Funds
Administration 485,873 324,774 810,647 7
Systems Engineering 851,934 191,316 25,000 1,068,250 11
total Internal Svc. Funds 1,337,807 516,090 25,000 1,878,897 18
Division Total 6,983,472 71,790,790 820,000 79,594,262 97
(including Purchased Power)
Uses & Expenses
08/09 PROPOSED BUDGET
Georgetown Utility Systems
Georgetown Utility Systems
Administration
DEPARTMENT DESCRIPTION
The Georgetown Utility Systems (GUS) Administration Department manages financial operations and personnel
services for all departments in the division. The Department provides administrative support, including customer
relations, reception, record keeping, management of Key Accounts, and secretarial services, to all departments
within the division. Long-term system planning is coordinated by the Department. Administration is responsible for
coordination and operation of all utilities during emergency management situations.
MAJOR DEPARTMENT GOALS
Promote a safe and positive working environment for employees.
Provide reliable utility services that protect the community and reflect its values, as well as, well-planned
development.
Ensure excellent customer service to the Georgetown community.
Promote consumer education programs for efficient utility use, conservation, and customer service.
Provide programs that encourage efficient use of materials and preserve natural resources.
MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008
Continued negotiations with Wholesale Power Alliance regarding Lower Colorado River Authority (LCRA) 2016
contract renewals.
Implemented Phase One signalization of traffic lights within the city and developed the plan for implementation
of Phase Two.
Began South San Gabriel Wastewater Master Plan implementation.
Coordinated with Facilities Maintenance to develop a plan to renovate current office facilities for more efficient
use through 2012.
Developed a Green Building Program to encourage efficient use of building materials and preserve natural
resources.
Formulated a preliminary plan for a Solar Demonstration Pilot Program to promote solar energy use.
MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009
Continue negotiations for future power contracts. (Policy Principal 4.0 G / Priority Area L)
Continue the focus on customer service enhancement.
Expand regional approach to utility system development and planning through partnerships with utility providers
and political subdivisions.
Continue implementation of the regional wastewater plan for the San Gabriel Basin.
Continue to pursue purchase of LCRA substations and associated equipment to allow for lower transmission
and transformation costs.
Expand the Water Certificates of Convenience and Necessity (CCN) to coincide with the provision of other City
services. (Policy Principal 4.0 F / Priority Area L)
Work with Facilities Maintenance on the first phase of office building renovations.
Finalize the plan for a Solar Demonstration Pilot Project to promote solar energy use.
(Policy Principal 4.0 G / Priority Area I)
104
ADMINISTRATION
06/07
ACTUAL
07/08
ORIGINAL
BUDGET
07/08
FINAL /
ACTUAL
08/09
ADOPTED
09/10
PROPOSED
Assistant City Manager for Utilities 1 1 1 1 1
Administrative Supervisor 1 1 1 1 1
Administrative Assistant III 1 1 1 1 1
Administrative Assistant II 1 1 2 2 2
Administrative Assistant I 2 2 1 1 1
Paralegal 1 1 1 1 1
Transportation Engineer 1 0 0 0 0
TOTAL 8 7 7 7 7
* Transportation Engineer position transferred to Systems Engineering in 2008/09.
WORKLOAD MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. Professional Association meetings N/A N/A N/A 51 60
2. Contracts negotiated 78 90 100 97 100
3. Purchase orders processed 1,099 1,227 1,241 1,179 1,200
* System Control transferred to Energy Services T&D Department
PERFORMANCE MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. Consumer education program
contacts *
2. Customer satisfaction of field
operations
3. Lost time injury/accidents
405,059
95%
10
409,830
96%
8
140,000
96%
1
556,712*
97%
3
550,000
97.5%
3
* Increase due to increased informational articles in the “Georgetown City Reporter” and articles in the “Chamber Link” newsletter.
DEPARTMENTAL BUDGET: JOINT SERVICES FUND
07/08 09/10 06/07 07/08 PROJECTED 08/09 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE
464,144 469,281 469,919 Personnel 485,873 487,101
315,299 326,170 320,372 Operations 324,774 324,674
2 00 Capital
779,643 795,451 790,291 810,647 811,775
105
Georgetown Utility Systems
Energy Services – Electric Operations
DEPARTMENT DESCRIPTION
The Electric Department constructs and maintains a complete
system of electric conductors, switches, lines and
transformers used for the distribution of electricity purchased
wholesale from the Lower Colorado River Authority (LCRA)
and other wholesale energy suppliers in Texas. In addition,
the Department reviews plans for construction of new lines
(overhead and underground), and develops design
specifications that meet all safety and construction
requirements. The Department installs and maintains
streetlights and security lighting systems. The Department
administers a tree trimming maintenance program to minimize
outages and prevent damage to electric distribution
equipment and lines. The Department promotes public
education and provides information through safety programs. In addition, the Department monitors proposed
legislation related to electric deregulation and evaluates its potential impact on the City of Georgetown and its
customers.
MAJOR DEPARTMENT GOALS
Maintain a nationally recognized safety record for the City’s Electric Services staff including Operations, AMR
and Substation T&D.
Stay abreast of issues related to the Texas electric utility industry due to deregulation.
Explore viable options to control and reduce our purchased power expenses.
Provide reliable, cost effective electric service for our customers.
Develop and maintain a facility replacement and enhancement program so that our customers receive quality
service with few interruptions from equipment failure.
MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008
Completed conversion of Georgetown Sub Feeder 10 and Gabriel Sub Feeder 70 from 12,470 kV to 24,940 kV.
Constructed 5.7 miles of three phase underground lines and 5.6 miles of overhead lines for system expansion.
Continued automation and installation of sectionalizing equipment to aid in system reliability.
Continued meter testing and thermovison of major electric facilities to insure revenue and system reliability.
MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009
Continue participation in LCRA’s Market Pricing Option for a minimum 10% of our energy requirements.
Integrate an outage management software program into the electric engineering database to enhance customer
service, response to outages and system mapping improvements.
Complete construction of major electric feeder tie lines from Georgetown East and Gabriel Substations to
connect to the electric distribution system.
Continue to convert overhead facilities to underground within the historic downtown area.
Complete construction of underground feeders and transformation facilities for Citicorp data center project.
Update the City’s service connect fee rates to become consistent with current service cost components.
Embark on a system wide corrective maintenance program to identify potential problem areas with facilities prior
to their failure.
Upgrade mapping system to integrate into the outage management program to allow for accurate predictions of
power failures.
106
ELECTRIC
06/07
ACTUAL
07/08
ORIGINAL
BUDGET
07/08
FINAL /
ACTUAL
08/09
ADOPTED
09/10
PROPOSED
Electric Services Director 1 1 1 1 1
Electric Operations Manager 1 1 1 1 1
Electric Materials Manager 1 1 0 0 0
Electric Engineer / Associate 1 1 1 1 1
Electric Planning & Inspection Coordinator 0 0 1 1 1
Electric Inspector 3 3 2 2 2
Crew Leader 4 4 4 6 6
Line Technician - Apprentice 3 3 1 1 1
Line Technician 4 4 7 10 10
Line Technician - Journey 5 7 6 8 8
Substation I & C Technician 0 0 1 1 1
TOTAL 23 25 25 32 32
WORKLOAD MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. Number of street lights 2,380 2,450 2,500 2,490 2,600
2. Street light repairs 987 1,200 1,100 1,100 1,300
3. Ft of 3 phase overhead line constructed 14,000 42,240 50,000 40,000 110,000
4. Ft of 3 phase underground constructed 68,500 105,600 110,000 110,000 80,000
PERFORMANCE MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. Compliance with ERCOT 95% LF* 100% 100% 100% 100% 100%
2. % of system GPS 99% 99% 99% 70% 85%
3. Feeder line circuit maintenance 50% 40% 40% 40% 60%
4. Average System Availability Index 99.9% 99.9% 99.9% 99.9% 99%
5. Electric System technical training
by TEEX, TEC and TechServe**
100%
100%
100%
100%
100%
* ERCOT (Electric Reliability Council of Texas) Load Factor
** TEEX (Texas Engineering Extension Service), TEC (Texas Electric Cooperatives)
DEPARTMENTAL BUDGET: ELECTRIC FUND
07/08 09/10
06/07 07/08 PROJECTED 08/09 ESTIMATED
ACTUAL BUDGET ACTUAL ADOPTED BASE
1,614,727 1,812,309 1,768,998 Personnel 2,584,376 2,574,334
814,850 961,977 978,209 Operations 1,027,046 1,049,713
297,224 135,000 135,000 Capital 188,500 137,500
2,726,801 2,909,286 2,882,207 3,799,922 3,761,547
MAJOR BUDGET CHANGES/ISSUES:
2008/09 includes 8 new positions including 2 new maintenance and overhead crews to bring previously outsourced
field projects in house.
107
Georgetown Utility Systems
Energy Services - Electric Contracts
The Electric Fund transfers two percent of its gross billings for utility services to the General Fund. This transfer
has been viewed as a payment of franchise fees which would have been payable to the General Fund from a non-
City provider of such services.
This department also accounts for the contractual obligations not specific to an individual department of the fund,
such as purchased power costs paid to the City's wholesale providers. Special Projects and Services include
programs such as public education, energy and contracts not attributable to the Electric Department. Allocated
costs for administrative or support departments are also recognized. The City maintains 195 miles of overhead
electric distribution lines, 125 miles of underground distribution lines, and currently has a 333-megawatt capacity.
ELECTRIC CONTRACTS BUDGET: ELECTRIC FUND
07/08 09/10
06/07 07/08 PROJECTED 08/09 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE
108
46,571,808 44,374,848Purchased Power28,304,880 40,752,000 37,923,375
755,923 793,112 864,631 General Fund Allocations 844,732844,732
1,499,525 1,908,538 1,838,155 Internal Svc Fund Allocations 2,839,2262,839,226 821,518 1,100,169 1,113,813 Franchise Fees 1,261,2131,216,223 45,800148,614 99,800 99,800 Special Projects & Svcs 45,800
31,530,460 44,653,619 41,839,774 51,517,789 49,365,819
Georgetown Utility Systems
Energy Services – SCADA-Automatic Meter Reading (AMR)
DEPARTMENT DESCRIPTION
The Supervisory Control and Data Acquisition-Automatic
Meter Reading (SCADA-AMR) Department is responsible for
operation and maintenance of utility automated meter
reading equipment. This is accomplished by operation of a
fixed wireless network and a mobile collection system for
use by Utility Billing in preparing customers’ water and
electric billings. The Department also maintains the City’s
electric, pumping, water and wastewater facilities via a
Supervisory Control and Data Acquisition (SCADA)
data/control network. The department currently provides
monitoring and control capabilities for 9 electric distribution
substations which includes the transmission and
transformation facilities associated with these substations.
On the water/wastewater utilities the SCADA system is on 27 lift stations, 7 pumping stations, 3 water treatment
plants, 5 wastewater treatment plants, and 8 well sites, as well as the emergency notification sirens. The
department is responsible for maintaining the GUS’s operations computer network security, configuration,
databases and the back-up of these systems.
MAJOR DEPARTMENT GOALS
Ensure that 96% of AMR electric and water meters are read electronically and accurately.
Enhance the control functions of the SCADA system as the City’s water, wastewater and electric systems
continue to grow and benefit from automated controls.
Expand the large commercial and industrial electric metering program in preparation to meet the Electric
Reliability Council of Texas (ERCOT) protocols for electric deregulation of Interval Data Recorder (IDR)
metering on customers with a peak demand greater than 750kW.
Expand deployment of water and electric Encoder Receiver Transmitters (ERT’s) to new growth areas of the
City’s utility system.
MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008
Worked with Utility Billing department to complete the geographic realignment of the City’s billing routes and
cycles to allow for more efficient reading and editing of the meters.
Completed SCADA interface and assisted the substation department with local controls for the new electric
Lone Star substations to allow for daily reporting, operations, and to assist during power restoration.
Maintained AMR deployment for new electric and water meters and expanded AMR deployment of Industrial
water customer meters.
Worked with electric engineering to standardize 3 phase electric meter installations.
MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009
Develop and implement an AMI network upgrade/replacement pilot program to allow testing of these AMI
systems to provide AMR coverage in all sections of the water and electric service areas.
Implement a maintenance and testing program for the SCADA system and field devices with the water
department personnel.
Work with the Electric and Water departments on the testing of end point devices to coincide with the AMI pilot
program on customer water and electric meters.
Work with System Control Center and Substation personnel to expand the control capabilities of the SCADA
system to allow for more efficient operations of the electric distribution system.
112
AUTOMATIC METER READING
(AMR)
06/07
ACTUAL
07/08
ORIGINAL
BUDGET
07/08
FINAL /
ACTUAL
08/09
ADOPTED
09/10
PROPOSED
Technician I 0 0 1 1 1
Technician II 2 2 1 1 1
AMR System Operator 2 2 2 0 0
AMR Meter Reader 1 1 1 0 0
SCADA Systems Operator/Tech 1 1 1 2 2
Wireless Information Systems Manager 1 1 1 1 1
TOTAL 7 7 7 5 5
WORKLOAD MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. Electric ERTs installed 18,039 19,149 20,600 20,100 20,600
2. Water ERTs installed 17,319 18,163 19,400 19,150 19,400
3. SCADA system tags 12,905 20,235 22,500 22,000 22,500
4. Work orders completed 5,106 3,724 4,200 4,400 3,600
PERFORMANCE MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. AMR meters read monthly 95% 95% 96% 96% 96%
2. % meters read correctly
3. Cell Control Unit (CCU) success
rate (7/24/365)
N/A
99%
N/A
99%
N/A
99%
98%
99%
98%
4. SCADA uptime (7/24/365) 99.7% 99.7% 99.7% 99.8% 99.7%
5. Work orders over 30 days N/A N/A N/A 18 15
DEPARTMENTAL BUDGET: ELECTRIC FUND
07/08 09/10
06/07 07/08 PROJECTED 08/09 ESTIMATED
ACTUAL BUDGET ACTUAL ADOPTED BASE
369,228 448,215 426,954 Personnel 357,469 358,116
371,250 346,545 348,670 Operations 605,899 415,599
54,964 56,591 56,591 Capital
795,442 851,351 832,215 963,368 773,715
MAJOR BUDGET CHANGES/ISSUES:
For operational efficiency in customer billing, the System Operators and the AMR Meter Reader were transferred to
the Utility Office where utility bills are generated. $3.5 million is included in Electric CIP for AMR replacement /
upgrade in 2008/09.
113
Georgetown Utility Systems
Energy Services – Substation Transmission and Distribution (T&D)
DEPARTMENT DESCRIPTION
The Electric Substation Transmission and Distribution (T&D) Department is responsible for the operation and
maintenance of Georgetown owned substations including 138 KV equipment, Georgetown owned equipment in
Lower Colorado River Authority (LCRA) substations, the fiber optic system, remote Supervisory Control and Data
Acquisition (SCADA) units, three phase meter installations, and specialized distribution equipment serving large
customers. This department operates the System Control Center (SCC) which: coordinates substation operations
with Electric Reliability Council of Texas (ERCOT), TXU-ED, and LCRA. The SCC also monitors the electric, water,
and wastewater systems to insure safety of employees and public reliability. The Substation group will also provide
fiber and radio connection to traffic signal light cameras along with assisting with maintenance of the electronics.
MAJOR DEPARTMENT GOALS
Monitor electric distribution system to ensure safety of employees.
Maximize electric system reliability.
Minimize outages.
Maintain City’s fiber network communication system.
MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008
Installed Outage Management System (OMS) & Interactive Voice Response (IVR) System to enhance
operations, customer response, and minimize outages.
Installed remote operated security cameras at City owned Georgetown South and Georgetown East
Substations to detect intrusions and reduce thefts.
Completed installation of Citi Group transformers and breakers at site to provide redundant service to
customer.
Continued fiber optic installation to upgrade existing system and add City facilities according to the long term
plan.
Implemented periodic testing of large customer and demand metering to insure billing accuracy and other
revenue meters as requested.
MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009
Continue the process of acquiring ownership of non-City owned electric assets.
Continue upgrading and expanding the fiber optic data and utility networks which connect all City owned
facilities and critical customers according to the long range plan.
Enhance the control functions of the SCADA system as the City’s electric, water, and wastewater systems
continue to grow and benefit from automated controls.
Continue the development of the System Control Center into an ERCOT approved center.
(Policy Principal 4.0 A / Priority Area L)
Continue to develop formalized switching of the electric and water systems and implement tracking procedures
to improve productivity.
Install and integrate a fiber system for monitoring cameras at City operated traffic signal lights throughout the
city. (Policy Principal 3.0 A / Priority Area B)
110
T & D OPERATIONS
06/07
ACTUAL
07/08
ORIGINAL
BUDGET
07/08
FINAL /
ACTUAL
08/09
ADOPTED
09/10
PROPOSED
Substation T & D Manager 1 1 1 1 1
System Control Manager 1 1 1 1 1
Electric Utility Locator 1 1 2 2 2
Substation I & C Technician 1 1 1 1 1
Substation Technician 1 1 1 1 1
System Operator 1 1 1 1 1
Utility System Operator 3 3 3 4 4
TOTAL 9 9 10 11 11
WORKLOAD MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. Work orders issued 11,962 13,822 15,000 18,000 20,000
2. Switching orders issued 0 100 200 500 700
3. Underground locates 4,399 7,516 8,000 9,000 10,000
4. Telephone calls N/A N/A 23,669 36,000 40,000
5. Radio calls N/A 7000 9,000 17,000 20,000
PERFORMANCE MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. System reliability N/A N/A 99.9% 99.9% 99.9%
2. Switching accuracy N/A N/A N/A 99.99% 99.99%
DEPARTMENTAL BUDGET: ELECTRIC FUND
07/08 09/10
06/07 07/08 PROJECTED 08/09 ESTIMATED
ACTUAL BUDGET ACTUAL ADOPTED BASE
463,043 676,855 672,666 Personnel 762,598 764,340
63,506 166,735 166,735 Operations 185,406 179,331
310,044 146,500 146,500 Capital 176,500 121,500
836,593 990,090 985,901 1,124,504 1,065,171
MAJOR BUDGET CHANGES/ISSUES:
A Utility System Operator is added in 2008/09 to improve efficiency and system coverage.
111
Georgetown Utility Systems
Environmental Services
DEPARTMENT DESCRIPTION
The City contracts with Texas Disposal Systems (TDS) to
provide trash removal and recycling services to residential
and commercial customers, and operational management of
the public collection station. Additionally, this department
funds disposal programs for household hazardous waste and
electronic waste. Also included in this department are
allocated costs for administrative and support services.
Oversight responsibilities and monitoring of these services are
managed through Georgetown Utility Systems (GUS)
Environmental Services.
MAJOR DEPARTMENT GOALS
Protect the environment and contribute to community cleanliness and appearance.
Deliver consistent, reliable, convenient and safe services to the Georgetown community.
Protect public health by providing for regular removal of trash and rubbish.
Increase participation in sanitation programs and events through proactive communication with citizens.
MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008
Developed and implemented a Household Hazardous Waste and Electronic Waste disposal program with
Williamson County Recycle Center (PA-Jer Company).
Continued to work with TDS to rehabilitate the closed landfill area to meet TCEQ standards by monitoring
vegetation growth and proper drainage.
Continued to work with TDS and consultants to develop a Stormwater Management Plan and Site Plan for the
Collection Station and closed landfill area.
Developed a city-wide, recurring curbside bulky waste collection program for sanitation customers.
Provided recycling services at a public event for the first time at the Texas Hill Country Wine and Food Festival.
MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009
Continue upgrade of the Citizens’ Collection Station to a fully operational transfer station and recycling center to
expand recycling opportunities to include more recyclable items.
Research the viability of a curbside green waste collection program.
Provide public education on the benefits of recycling, and available recycling opportunities.
(Policy Principal 4.0 G / Priority Area G)
Purchase recycling containers for use at public events.
Implement a master gardening and composting pilot program for disposing of organic yard waste and reducing
landfill use while using indigenous, drought-hardy plants.
Finalize a Storm Water Management Plan and Site Operating Plan for the Collection Station and closed land
fill.
114
ENVIRONMENTAL SERVICES
06/07
ACTUAL
07/08
ORIGINAL
BUDGET
07/08
FINAL /
ACTUAL
08/09
ADOPTED
09/10
PROPOSED
Recycling Program Manager 1 1 1 1 1
TOTAL (FT/PT) 1 1 1 1 1
WORKLOAD MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. Avg. # of homes served monthly 15,667 16,217 16,440 17,630 18,684
2. Total pounds of residential solid
waste collected
38,290,148
35,587,060
38,409,752
36,670,400
34,836,880
3. Avg. pounds of solid waste
collected per home weekly
47
42
46
40
39
4. Avg. # of commercial containers 904 889 970 964 993
PERFORMANCE MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. Recycling participation rate 39% 39% 40% 48% 49%
2. % of residential customer
complaints compared to service
opportunities
0.04%
0.012%
0.011%
0.014%
0.011%
3. % of commercial complaints as
compared to service opportunities
0.08%
0.07%
0.011%
0.038%
0.03%
DEPARTMENTAL BUDGET: GENERAL FUND
07/08 09/10
06/07 07/08 PROJECTED 08/09 ESTIMATED
ACTUAL BUDGET ACTUAL ADOPTED BASE
115
5 8,172 3 7,877 5 7,228 5 7,030 Personnel 58 ,328 4 ,517,2113 ,237,984 3, 718,040 3 ,821,053 Operations 4 ,944,170
74,776 85,500 85,500 Franchise Fees*N/A
49,781 28,785 188,747 General Fund Allocations* N/A
198,672 299,191 341,527 Joint Svs Allocations*N/A 5,0005,000 Capital 5,000
3,599,090 4,193,744 4,493,857 4,580,383 5,007,498
*Operations moved to the General Fund in 2008/09; therefore, no longer allocated.
Georgetown Utility Systems
Systems Engineering
DEPARTMENT DESCRIPTION
116
llation of these facilities.
The Systems Engineering Department is responsible for the
coordination and installation of Capital Improvement Projects
(CIP’s) using consultant design engineering firms; assists in
negotiations for the acquisition of easements and rights-of-
way; provides inspection, testing services and contract
management for these projects. The Department manages
and maintains utility system models for departments within the
Georgetown Utility Systems Division, including: Water,
Electric, Stormwater Drainage, Streets, Wastewater and
Water Reuse. The Department develops and maintains
construction standards and specifications for CIP and
Development construction projects. Systems Engineering
supports the review of development plans and provides
inspection, testing and contract management for the insta
MAJOR DEPARTMENT GOALS
Provide superior quality inspection and quality control for CIP and development infrastructure construction.
Establish and maintain successful asset management practices within Georgetown Utility Systems (GUS).
Apply modern technology to reduce the cost and disruption of utility service.
MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008
Worked with the engineering and development community to continue to update City Construction
Specifications and Standards guidelines.
Created a master plan for infrastructure in the downtown overlay district and determine the improvements
needed to serve the existing and future economics developments, which is consistent with downtown overlay
district plan.
Inventoried the City’s stormwater drainage system and prepare for the regulatory changes in 2010.
Began engineering capital improvements required by 2005 Annexation Plan.
Completed the Pavement Management System update as required for Governmental Accounting Standards
Board (GASB) Statement No 34 – Modified Approach.
MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009
Work with the engineering and development community to continue to update City Construction Specifications
and Standards guidelines.
Inventory the City’s stormwater drainage system and prepare for the regulatory changes in 2010.
(Policy Principal 4.0 D / Priority Area L)
Begin engineering capital improvements required by 2006 Annexation Plan.
Work with Transportation Services, as well as, Electric to acquire traffic signals, ensuring fiber resources are
available to accomplish plan. (Policy Principal 3.0 A / Priority Area L)
SYSTEMS ENGINEERING
06/07
ACTUAL
07/08
ORIGINAL
BUDGET
07/08
FINAL /
ACTUAL
08/09
ADOPTED
09/10
PROPOSED
Systems Engineering Manager 1 1 1 1 1
CIP Field Supervisor 1 1 1 1 1
CIP Field Inspector 3 3 3 3 3
Utility Systems Information Manager 1 1 1 1 1
Systems Engineering Associate 1 1 2 2 2
Transportation Engineer 0 0 0 1 1
Electrical Engineer 0 0 0 1 1
Project Manager 2 1 1 1 1
GIS/GPS 1 1 0 0 0
TOTAL 10 9 9 11 11
WORKLOAD MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. Capital Improvement Projects:
# of projects 27 34 18 29 29
Project budget $14,161,375 $13,683,500 $9,880,000 $15,875,548 $22,077,000
Construction costs $13,537,187 $12,763,500 $8,398,000 $13,804,800 $19,197,400
2. GTEC Projects
# of projects 6 9 13 9 3
Project budgets $12,538,833 $12,538,833 $11,000,000 $15,830,490 $725,000
3. Development Projects:
# of projects
76
97
125
130
125
4. Easement/Right-of-Way:
Acquisitions/research
30
97
100
97
100
PERFORMANCE MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. % CIP projects – design complete 100% 40% 50% 50% 50%
2. % CIP projects under construction
3. % CIP Projects within budget
100%
100%
100%
100%
50%
100%
50%
100%
50%
100%
DEPARTMENTAL BUDGET: JOINT SERVICES FUND
07/08 09/10
06/07 07/08 PROJECTED 08/09 ESTIMATED
ACTUAL BUDGET ACTUAL ADOPTED BASE
620,218 621,007 624,219 Personnel 851,934 854,034
153,943 160,261 161,761 Operations 191,316 190,922
25,000 52,000 27,000 Capital 25,000
799,161 833,268 812,980 1,068,250 1,044,956
MAJOR BUDGET CHANGES/ISSUES:
Engineering functions have been centralized in 2008/09 with the transfer of both the Electrical and Transportation
Engineer positions.
117
Georgetown Utility Systems
Water Services Administration
DEPARTMENT DESCRIPTION
The Water Services Administration is responsible for the
overall management, and support of Water Distribution
Operations, Wastewater Collection Operations, Irrigation
Operations, Water Treatment Plant Operations, and
Wastewater Treatment Plant Operations. Department
activities include strategic planning and management for the
water services utility, including contract negotiation and
management for utility contracts, utility cost sharing contracts,
system water contracts, and regional utility contracts.
Additional activities include utility budgeting, capital
improvement planning, and project management.
MAJOR DEPARTMENT GOALS
Maintain an adequate supply of water to allow for future growth of the community.
Maintain or exceed Environmental Protection Agency (EPA) and Texas Commission on Environmental Quality
(TCEQ) standards for water service (pressure, flow, and water quality).
Operate and maintain the system in a cost efficient manner to provide for the lowest possible service rates for
our customers.
Expand the system to provide water service throughout our franchise area.
Expand the wastewater system to provide service and minimize the proliferation of septic systems.
Expand the reuse irrigation system to reduce the dependence on potable water for irrigation.
MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008
Issued Request for Proposal (RFP) for the continued operation of the Water and Wastewater treatment plants
by qualified contract operators.
Negotiated Utility Cost Sharing agreement revision with Somerset for timing and construction of the Northlands
Wastewater Treatment Plant (WWTP).
Negotiated Development Agreement with Madison Tract for the provision of wastewater service.
Negotiated Wastewater System Operations and Maintenance agreement with Parkside Municipal Utility District.
Incorporated water main upgrades with street projects to improve service and minimize damage to new streets.
Updated the Water Services Qualifications manual to refine training requirements for staff advancement.
Implemented the Water Conservation Plan elements to reduce per capita usage.
Implemented in-house training capability for license upgrade and renewal.
MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009
Negotiate franchise agreements with neighboring utilities operating within the city limits.
Negotiate Operations and Maintenance agreements with Water and Wastewater Plant contract operators.
Implement regional wastewater plan through negotiation of a wholesale wastewater treatment agreement with
Brazos River Authority (BRA).
Implement the development of an Industrial Pretreatment Program. (Policy Principal 4.0 G / Priority Area I)
Revise the Water and Wastewater Master Plan and review Impact Fees.
Work with Finance to develop and implement a service agreement for reading and billing mutual water
customers. (Policy Principal 4.0 C / Priority Area D)
118
WATER SERVICES
ADMINISTRATION
06/07
ACTUAL
07/08
ORIGINAL
BUDGET
07/08
FINAL /
ACTUAL
08/09
ADOPTED
09/10
PROPOSED
Water Services Director 1 1 1 1 1
Water Services Operations Manager 1 1 1 1 1
Water Services Project Coordinator 1 1 1 1 1
TOTAL (FT/PT) 3 3 3 3 3
WORKLOAD MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. Water Customers 17,881 18,847 19,500 19,750 20,500
2. Water Production (MG) 4,500 3,767 4,500 4,500 4,725
3. Wastewater Customers 15,782 16,672 17,250 17,750 18,500
4. Wastewater Treatment (MG) 1,077 1,558 1,450 1,300 1,500
5. Water Services Employees 26 29 28 28 32
PERFORMANCE MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. Surface Water Utilization (%) 23% 18% 21% 21% 22%
2. Water Plant Peak CF (%) 93% 71% 80% 85% 85%
3. Wastewater Plant CF (%) 51% 61% 57% 57% 62%
4. TCEQ Violations 0 0 0 0 0
5. Employee Turnover Rate (%) 13% 12% 0% 10% 10%
DEPARTMENTAL BUDGET: WATER SERVICES FUND
07/08 09/10
06/07 07/08 PROJECTED 08/09 ESTIMATED
ACTUAL BUDGET ACTUAL ADOPTED BASE
119
285,713Personnel 286,272 6,915,2364,559,426 280,578 281,096 Operations 6,811,461
2 ,166,717 6,251,605 6 ,397,353 Capital
6,726,143 6,532,183 6,678,449 7,200,949 7,097,733
Georgetown Utility Systems
Water Services - Wastewater
DEPARTMENT DESCRIPTION
The Wastewater Department is responsible for the operation
and maintenance of infrastructure that provides wastewater
for over 17,750 customers. Wastewater infrastructure
includes 5 treatment plants (San Gabriel, Dove Springs,
Pecan Branch, Cimarron Hills, and Berry Creek) totaling 7
MGD of capacity, 31 pumping stations, 5,100 manholes, and
290 miles of wastewater collection mains. Department
activities are regulated by the Texas Commission on
Environmental Quality (TCEQ) and the Environmental
Protection Agency (EPA). Department activities include:
periodic operational checks and preventive maintenance at
pumping facilities, jet cleaning and camera inspection of
collection mains and manholes, and acceptance of new
facilities constructed by developers, repair and preventive maintenance of collection mains, and troubleshooting
and repair of system blockages. The operation and maintenance of treatment facilities is performed under a five-
year contract that will begin in October 2008.
MAJOR DEPARTMENT GOALS
Maintain or exceed all regulatory standards for wastewater service (discharge limits, system integrity).
Operate and maintain the system in a cost efficient manner to provide for the lowest possible service rates for
our customers.
MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008
Incorporated wastewater main repairs with street projects to improve service and minimize damage to new
streets.
Updated the Water Services Qualifications manual to refine training requirements for staff advancement.
Implemented a standardized procedure format and documented several tasks.
Implemented a collection line cleaning program to coincide with Edwards Aquifer Recharge Zone (EARZ)
testing.
Completed repairs on all system flaws identified in the FY 06/07 EARZ testing program.
Conducted FY07/08 EARZ testing on 472 manholes and 145,000 ft of collection main.
Expanded EARZ testing program to include camera inspection of 29,000 ft of collection main.
MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009
Implement Year 7 (of 8 year plan) of testing for EARZ requirements, and complete repairs identified in year 6 of
testing.
120
WATER SERVICES -
WASTEWATER
06/07
ACTUAL
07/08
ORIGINAL
BUDGET
07/08
FINAL /
ACTUAL
08/09
ADOPTED
09/10
PROPOSED
Water Services Supervisor 1 0 2 2 2
Water Services Team Leader 2 2 0 0 0
Operations Specialist 0 0 1 1 1
Water Services Operator 1 1 0 0 0
Water Services Technician 7 7 7 7 7
Water Services Apprentice 2 2 2 2 2
TOTAL (FT/PT) 13 12 12 12 12
WORKLOAD MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. Wastewater service customers 15,782 16,672 17,250 17,750 18,500
2. Wastewater treated (MG) 1,077 1,558 1,450 1,300 1,500
3. Work orders 864 766 1,000 750 1,000
PERFORMANCE MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. Average work order backlog 150 94 100 10 50
2. Unauthorized discharges 12 3 10 8 8
DEPARTMENTAL BUDGET: WATER SERVICES FUND
07/08 09/10 06/07 07/08 PROJECTED 08/09 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE
121
753,181713,845 693,721 713,823 Personnel 804,602 541,929 819,419 883,748 Operations 891,065889,565 154,515 60,500 60,500 Capital 50,00050,000
1,410,288 1,573,640 1,658,071 Subtotal - Operations 1,745,6671,692,746
2,289,6011,805,338 1,961,625 2,097,125 Plant 2,289,601
3,215,627 3,535,265 3,755,196 3,982,347 4,035,268
Georgetown Utility Systems
Water Services - Water
DEPARTMENT DESCRIPTION
The Water department is responsible for the operation and
maintenance of infrastructure that provides potable water for
over 19,750 customers. Water infrastructure includes 4
treatment plants with associated intake structures and wells
(Lake Georgetown, San Gabriel Park, Southside, and Berry
Creek) totaling 27.5 MGD of capacity, 12 storage tanks with
a total storage capacity of 13.4 MG, 8 water pumping
stations, 360 miles of water distribution piping including
valves, 2,600 fire hydrants, and 19,750 meters. Department
activities are regulated by the Texas Commission on
Environmental Quality (TCEQ) and the Environmental
Protection Agency (EPA). Department activities include:
periodic operational checks and preventive maintenance at
pumping facilities, inspection and acceptance of new facilities constructed by developers, repair and preventive
maintenance of piping and valves, testing and maintenance of system metering, and routine sampling of water for
proper process controls. The operation and maintenance of treatment facilities is performed under a five-year
contract that will begin in October 2008.
MAJOR DEPARTMENT GOALS
Maintain or exceed EPA and TCEQ standards for water service (pressure, flow, and water quality).
Operate and maintain the system in a cost efficient manner to provide for the lowest possible service rates for
our customers.
MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008
Commenced operation of the new Rabbit Hill Pump Station.
Incorporated water main upgrades with street projects to improve service and minimize damage to new streets.
Updated the Water Services Qualifications manual to refine training requirements for staff advancement.
Implemented a standardized procedure format and created procedures for essential activities.
Continued organizational changes to make field operations more efficient without increasing staffing.
Implemented the valve maintenance program.
Implemented in-house leak detection program.
Implemented in-house water quality testing program.
MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009
Upgrade license requirements for department personnel.
Implement integrated Edwards Aquifer Recharge Zone (EARZ), sewer cleaning, valve maintenance, and water
leak detection program.
Replace and automate obsolete water meters to improve billing efficiency.
122
WATER SERVICES
WATER
06/07
ACTUAL
07/08
ORIGINAL
BUDGET
07/08
FINAL /
ACTUAL
08/09
ADOPTED
09/10
PROPOSED
Water Services Supervisor 0 0 2 2 2
Water Services Team Leader 2 2 0 0 0
Water Services Technician 1 1 1 1 1
Water Services Apprentice 11 11 10 12 12
TOTAL (FT/PT) 14 14 13 15 15
WORKLOAD MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. Water service customers 17,881 18,847 19,500 19,750 20,500
2. Annual production (MG) 4,500 3,767 4,500 4,500 4,725
3. Work orders completed 2,102 1,983 2,350 1,200 1,500
PERFORMANCE MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. Maintenance work order backlog 35 days 46 days 30 days 30 days 30 days
2. Annual water loss (%) 18% 14.7% 15% 15% 14%
DEPARTMENTAL BUDGET: WATER SERVICES FUND
07/08 09/10 06/07 07/08 PROJECTED 08/09 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE
123
844,156759,067 706,302 675,038 Personnel 840,000
1,093,576 1,090,163 959,863 Operations 980,415922,585 285,078 275,000 275,000 Capital 275,000300,000 2,137,721 2,071,465 1,909,901 Subtotal - Operations 2,095,4152,066,741
2,250,9001,694,451 1,917,000 2,099,500 Plant 2,303,400
3,832,172 3,988,465 4,009,401 4,317,641 4,398,815
Georgetown Utility Systems
Water Services – Reuse Irrigation
DEPARTMENT DESCRIPTION
The Reuse/Irrigation Department is responsible for the operation and maintenance of infrastructure that treats and
distributes reuse irrigation water to five major irrigation customers. Reuse Irrigation infrastructure includes 3 storage
tanks with a total capacity of 2.3 MG, 11 miles of piping and valves, and 3 major pumping stations. Department
activities are regulated by the Texas Commission on Environmental Quality (TCEQ) and the Environmental
Protection Agency (EPA). Department activities include: periodic operational checks and preventive maintenance
at pumping facilities, inspection and acceptance of new facilities, repair and preventive maintenance of piping and
valves, testing and maintenance of metering, and routine sampling of water for proper process controls.
MAJOR DEPARTMENT GOALS
Maintain or exceed TCEQ standards for reuse irrigation service (water quality).
Operate and maintain the system in a cost efficient manner to provide for the lowest possible service rates for
our customers.
MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008
Commenced construction of the reuse irrigation line from the Pecan Branch Wastewater Treatment Plant
(WWTP) to the Airport irrigation pump station to provide reuse water to the station for use at Sun City.
Commenced construction of the reuse system upgrades at the San Gabriel Wastewater Treatment Plant to
enhance system operations.
MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009
Complete construction of the reuse irrigation line from the Pecan Branch Wastewater Treatment Plant to the
Airport Irrigation pump station to provide reuse water to the station for use at Sun City.
Complete construction of the reuse system upgrades at the San Gabriel Wastewater Treatment Plant to
enhance system operations.
124
WORKLOAD MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. Annual Production (MG) 407 224 332 300 600
PERFORMANCE MEASURES
ACTUAL
FY 05/06
ACTUAL
FY 06/07
BUDGETED
FY 07/08
PROJECTED
FY 07/08
PROJECTED
FY 08/09
1. Water Supply Conserved (acre-ft) 322 349 350 350 700
DEPARTMENTAL BUDGET: WATER SERVICES FUND
07/08 09/10
06/07 07/08 PROJECTED 08/09 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED
BASE
228,462236,143 198,068 198,068 Operating 228,462
228,462236,143 198,068 198,068 228,462
125