HomeMy WebLinkAboutORD 2022-67 - Miscellaneous Utility FeesORDINANCE NO. ZDu— 0
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF
GEORGETOWN, TEXAS, AMENDING TITLE 13, CHAPTER 13.04,
ARTICLE VIIOF THE CODE OF ORDINANCES OF THE CITY OF
GEORGETOWN, TEXAS REGARDING MISCELLANEOUS UTILITY
SERVICE RATES AND CHARGES; REPEALING CONFLICTING
ORDINANCES AND RESOLUTIONS; INCLUDING A SEVERABILITY
CLAUSE; AND ESTABLISHING AN EFFECTIVE DATE.
WHEREAS, the City of Georgetown (the "City") last modified miscellaneous utility
account fees in 2012; and
WHEREAS, the City completed a cost recovery review of the current miscellaneous utility
account fees; and
WHEREAS, the City wishes to implement miscellaneous utility account fees that recover
the cost of service; and
WHEREAS, the City Council of the City of Georgetown wishes to amend the current
miscellaneous utility fees and adopt proposed fees effective on all utility accounts, for any services
provided or charges incurred on or after October 1, 2022.
NOW, THEREFORE, BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY
OF GEORGETOWN, TEXAS THAT:
SECTION 1. The meeting at which this ordinance was approved was in all things conducted in
compliance with the Texas Open Meetings Act, Texas Government Code, Chapter 551.
SECTION 2. The facts and recitations contained in the preamble of this ordinance are hereby
found and declared to be true and correct and are incorporated by reference herein and expressly
made a part hereof, as if copied verbatim.
SECTION 3. Section 13.04. "Miscellaneous" of the Code of Ordinances of the City of
Georgetown, Texas is hereby amended to read as set forth in Exhibit A attached hereto and by
this reference incorporated herein.
SECTION 4. All ordinances and resolutions, or parts of ordinances and resolutions, in conflict
with this Ordinance are hereby repealed, and are no longer of any force and effect.
SECTION 5. If any provision of this ordinance or application thereof to any person or
circumstance, shall be held invalid, such invalidity shall not affect the other provisions, or
application thereof, of this ordinance which can be given effect without the invalid provision or
application, and to this end the provisions of this ordinance are hereby declared to be severable.
SECTION 6. The Mayor is hereby authorized to sign this ordinance and the City Secretary to
attest. This ordinance shall become effective and be in full force and effect on October 1, 2022.
Ordinance Number: 207'L- (o l
Description: Miscellaneous Utility Fee Ordinance
Date Approved: je�( V/ok'o l3 , 2022
PASSED AND APPROVED on the I" reading at regular meeting of the City Council of
Georgetown, Texas, on this the Z�
.3,rck. day of Au ajAE5t , 2022.
PASSED AND APPROVED on the 2nd and final reading at a regular meeting of the City Council
of Georgetown, Texas on this the 13'rl"*- day of 5q4kfqk,, 2022.E
ATTEST:
4RobDesmore, City Secretary
APPROVED AS TO FORM:
91
Skye Ma on, City Attorney
Ordinance Number: C Z
Description: Miscellaneous Utility Fee Ordinance
Date Approved: S� x5 , 2022
Exhibit A
Ch. 13.04, Article VII
Effective October 1, 2022
Sec. 13.04.190. Payment and collection.
A. Payments shall be considered timely and not delinquent if the payment is received prior to the due
date (15 days following the billing date for service), or payment is received in the overnight
depository by 8:00 a.m. the following day. If the due date falls on a weekend or a legal City
holiday, such time for payment shall be extended to the next business day.
B. When payment is not received by the due date, a ten percent penalty will be added to the account,
and a final notice will be mailed. If payment is not received by the following month's due date (or
the next business day, if a weekend or City holiday,) a Field Customer Service Representative
(FCSR) will be dispatched to the location to disconnect the utility service. If the account is
disconnected, the customer will be required to pay the account in full, by cash, credit card, or
money order, before services will be reconnected. In addition, the customer may be required to
make the standard utility deposit pursuant to Section 13.04.230.
C. After a utility bill has been mailed to the address provided by the customer for that account, the
customer is responsible for payment. If the customer has not received a bill, the customer is
responsible for obtaining the amount of the bill from the Utility Office and for making timely
payment.
D. Exceptions to Service.
Utility customers that do not have water and electric service through the City, but do have
unmetered City services; including, but not limited to garbage, wastewater, and
stormwater drainage, may have their water or electric service disconnected by their non -
City provider through an inter -local agreement between the City and that entity, if
payment for their City utility account is not received by the tenth day following the due
date on the utility bill (or the next business day, if a weekend or City holiday.)
2. A final notice will be provided to past due City utility customers on the tenth day
following the due date (or the next business day, if a weekend or City holiday) informing
them that a disconnection of utilities has been scheduled with their non -City provider of
the utility, and that they have 24 hours to pay the past due balance to the City or the
disconnection will be completed. If the account is disconnected, the customer will be
required to pay the account in full, by cash, credit card, or money order, before services
will be reconnected. Rules and times of reconnection will be determined by the entity
performing the reconnection of utilities.
Sec. 13.04.210. Temporary Electric Meter and Electric Service Trip Fee.
A. An Electric temporary meter charge of $215 will apply in instances where there is no meter
pedestal available and electric crews are dispatched to set up temporary electric service to the
location during construction. Electric crews will later return to the location to install the
permanent electric meter and remove the temporary meter.
B. An Electric service trip fee of $120 will apply in instances when electric crews are dispatched to
set up electric service, whether temporary or permanent, at a site location and the site location is
not ready for electric service. This electric service trip fee shall be in addition to any other fees,
including the electric temporary meter charge in Subsection A.
Sec. 13.04.220. Other services and charges —All utility services.
A. New account set-up or transfer account fee: $75.00. In order to transfer utilities from one location
to another, any outstanding bill on the current account must be paid prior to transfer. The final bill
for the original account will be transferred to and payable on the due date of the new account.
B. Reconnection of Service fee: $95.00. This fee applies to same day service reconnection requests
if received by 4:00 PM Monday — Friday excluding weekends and City holidays.
C. After Hours Reconnection of Service fee: $125.00. This fee applies to same day service
reconnection requests received after 4:00 PM Monday — Friday and is applicable to utility meter
connects and reconnects taking place any time other than Monday — Friday 8:00 AM — 5:00 PM
including weekends and City holidays.
D. Customer Service Processing Fee: $75.00. This charge is for the processing and review of
required inspections needed outside the City's extraterritorial jurisdiction in connection with
water utility service.
E. Repayment Plan Administration fee: $15.00. Payment plans are approved on a case -by -case basis
for unique circumstances such as a substantial water leak or substantial electric equipment
malfunction. The City Utilities allow customers the ability to pay the balance owed in up to six
(6) monthly installments. The monthly installments will be added to the customer's monthly
utility bill and any default by the customer will terminate the repayment plan and service will be
disconnected if payment is not made in full by the customer.
D. Exceptions/Fees.
1. Disconnection by Non -City Entity. Determined by entity disconnecting utility service.
Payment is to be made to the City, in addition to the Final Notice Fee and past due
balance. The City will reimburse the Non -City entity for the Disconnection Fee.
2. Late Penalty Waiver.
a. A customer who is 60 years of age or older may request, in writing, a standing
waiver of the late penalty, for utility payments made after their due date. Late
payments will still initiate a late notice, and the actual payment history will be
recorded. Non-payment of the utility account by the disconnect date on the late
notice will result in disconnection. Age must be verifiable. Waiver applies only
to the account holder or their spouse.
b. An industrial or larger customer, with an existing contract or development
agreement with the City, may enter an additional contract with the City to waive
late penalties in return for specific payment arrangements. Late payments will
still initiate a late notice, and the actual payment history will be recorded. Non-
payment of the utility account by the disconnect date on the late notice will result
in disconnection.
C. A customer who is disabled, as authorized by the Federal Social Security
Administration, may request, in writing, a standing waiver of the late penalty, for
utility payments made after their due date. Late payments will still initiate a late
notice, and the actual payment history will be recorded. Non-payment of the
utility account by the disconnect date on the late notice will result in
disconnection. A customer's disabled status must be verified by an Award Letter
from the Social Security Administration. Waiver applies only to the account
holder or their spouse.
Ordinance Number:
Description: Miscellaneous Utility Fee Ordinance
Date Approved: 92022
See. 13.04.230. Deposits.
A. Residential. A $150.00 deposit is required on each dwelling unit unless otherwise specified by
this Section or if the customer can provide an original letter of credit from another utility
company for the most recent 12-month period preceding the connect date that has no late
payments or insufficient checks; or if the customer elects to pay their utility bill via automatic
draft from their credit or debit card or bank account for the following 12-month period.
B. Nonresidential. Unless otherwise specified by this Section, or by the City Council, nonresidential
establishments are required to post a utility deposit equal to at least twice the average monthly
bill of that establishment or a similar establishment of its kind. The minimum nonresidential
deposit is $150.00. The deposit may be waived with a letter of credit or surety bond from a
financial institution for the amount of the deposit for a 12-month period following service
initiation. The deposit may also be waived with a letter of credit from another utility company for
the most recent 36-month period preceding the connect date that shows no late payments or
insufficient checks. The business represented in the letter of credit must have the same owner and
be of a similar size and usage as the business requesting services. The deposit may be waived if
the customer elects to pay their utility bill via automatic draft from their credit or debit card or
bank account for the following 12-month period.
C. Federal and State Political Subdivisions. Federal and State political subdivisions are not required
to post a utility deposit.
D. Satisfactory Payment History Deposit Refund. The required utility deposit shall be refunded to a
utility customer after one year of satisfactory payment history for utility services. Satisfactory
payment history is defined as a payment history that does not include any Non -Sufficient Fund
(NSF) payments or any charge of a ten percent penalty for nonpayment by the due date, as
provided in Subsection 13.04.190 B.
E. Satisfactory Payment History Deposit Waiver.
A utility deposit is not required from a former residential customer who previously
established a satisfactory payment history with the City during the most recent one-year
period during which the customer was a customer of the City.
2. A current residential customer, who has a 12-month satisfactory payment history, can
apply for utility service at another residential location without posting a deposit.
A current non-residential customer, who has a 36-month satisfactory payment history,
can apply for utility service at another non-residential location without posting a deposit.
4. A deposit is not required of a current non-residential customer expanding an existing
business into a contiguous space having separate meters, as long as that business has
maintained a satisfactory payment history for the 12 months prior to the time of
expansion; the name on the account is the same; and the account cannot stand on its own,
if the original account closed.
F. Deposit Required After Termination. A standard utility deposit is required of any utility
customer, regardless of payment history, if utility service has been discontinued for nonpayment.
Utility customers shall thereafter be entitled to a satisfactory payment history deposit refund upon
the completion of the required one-year satisfactory payment history, as computed from the date
of reconnect, in accordance with the provisions of this Section.
G. Present customers having a lower than currently established deposit are not required to increase
their deposit amount to the currently established amount, even when transferring the deposit to a
Ordinance Number:
Description: Miscellaneous Utility Fee Ordinance
Date Approved: 12022
new location. However, such customers establishing a new, additional service or having service
terminated due to nonpayment are required to make the currently required deposit.
Sec. 13.04.240. Damaging, bypassing, connecting, tampering, etc., of meters.
A. It is unlawful for any person to damage, destroy, connect, tamper or otherwise, in any way,
interfere with the operation of utility meters or meter reading equipment within the City,
including but not limited to the tampering, adjustment, connection, breakage, or removal of any
seals, and including any hookup or connections that have the effect of bypassing a meter or
meters, so that a customer is receiving utility service of any character by virtue of such hookup or
connection.
B. There shall be a presumption that the utility customer, as shown by City records, was the party
who has damaged, destroyed, connected or otherwise tampered with such meter or appurtenances,
as prohibited in this Section, but such presumption shall be rebuttable.
C. Meter Tampering Fine: $585.00. This fee shall be assessed for any violation of the provisions of
this Section, with each violation constituting a separate offense. This fee shall be in addition to
any costs accrued for the replacement or repair of damaged meters or meter reading equipment, or
unbilled consumption.
Ordinance Number:
Description: Miscellaneous Utility Fee Ordinance
Date Approved: , 2022