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HomeMy WebLinkAboutAgenda_ADA_03.14.2018Notice of Meeting for the Americans with Disabilities Accessibility Adv isory Board of the City of Georgetown March 14, 2018 at 6:00 PM at GMC Building - 300-1 Industrial Av e, Georgetown, TX 78626 The City o f G eo rgeto wn is committed to comp lianc e with the Americans with Dis abilities Ac t (ADA). If yo u req uire as s is tanc e in participating at a p ublic meeting d ue to a disability, as d efined und er the ADA, reas onab le as s is tance, ad ap tatio ns , or acc o mmo d ations will b e provid ed up o n req uest. P leas e c o ntact the City Sec retary's Office, at leas t three (3) days prior to the sc hed uled meeting d ate, at (512) 930-3652 o r City Hall at 113 Eas t 8th Street fo r add itional info rmation; TTY us ers ro ute through Relay Texas at 711. Regular Session (This Regular S es s io n may, at any time, b e rec es s ed to convene an Exec utive S es s io n fo r any p urpose authorized b y the Op en Meetings Act, Texas Go vernment Co d e 551.) A Call to Ord er B Introduction of New Board Memb ers and Vis itors C Review Bo ard /Meeting P ro cedures - Bo ard Liais o n Legislativ e Regular Agenda D No minations and elec tion of Vice-Chair of the ADA Board. – Jonathan Dad e – Chair P ers o n fo r ADA E No minations and elec tion of Sec retary of the ADA Bo ard . – Jo nathan Dade - ADA Chair Person F Review and p o s s ib le ac tion related to the Day and Time o f ADA Board Meetings – Jonathan Dade, ADA Chair Pers o n G Co nsideration and possible ap p ro val o f the minutes from the ADA Meeting held o n Septemb er 13, 2017. - - Laura Wilkins - Board Liaison H Review and p o s s ib le rec o mmendatio n regard ing the City o f Georgetown F Y17 ADA Trans ition Plan, FY 2018 Work P lan, and d is cus s io n o f work tas ks needed to complete the draft of the F Y 17 updated amend ment. Ed P o las ek, AICP CERTIFICATE OF POSTING I, Shelley No wling, C ity S ecretary fo r the C ity of Geo rgeto wn, Texas , d o hereby c ertify that this Notice of Meeting was p o s ted at City Hall, 113 E. 8th Street, a p lace read ily acc es s ible to the general p ublic at all times , on the ______ d ay o f __________________, 2018, at __________, and remained so p o s ted fo r at leas t 72 c o ntinuo us ho urs p receding the sc heduled time o f s aid meeting. ____________________________________ S helley No wling, City Sec retary Page 1 of 29 City of Georgetown, Texas Americans with Disablilities Accessibility Advisory Board March 14, 2018 SUBJECT: Call to Ord er ITEM SUMMARY: FINANCIAL IMPACT: NONE SUBMITTED BY: Laura Wilkins - Board Liaison Page 2 of 29 City of Georgetown, Texas Americans with Disablilities Accessibility Advisory Board March 14, 2018 SUBJECT: Review Bo ard/Meeting Proc ed ures - Bo ard Liais on ITEM SUMMARY: The fo llo wing doc uments will b e provid ed , at the meeting, for your referenc e: Bylaws Code of Ord inance - Attend anc e Po lic y Roster Bo ard Memb er Tid b its & Don't Forgets Review: Attendanc e Polic y Quorum Requirements Sign in S heet Parking Attorney General Trainings - http s ://www.texas atto rneygeneral.go v/og/open-government-training 1. Open Meeting Ac t 2. P ublic Meetings Ac t FINANCIAL IMPACT: N/A SUBMITTED BY: Laura Wilkins - Board Liaison Page 3 of 29 City of Georgetown, Texas Americans with Disablilities Accessibility Advisory Board March 14, 2018 SUBJECT: Nominations and electio n o f Vic e-Chair of the ADA Bo ard . – Jo nathan Dade – C hair Person for ADA ITEM SUMMARY: Per the Bylaws of the Americ ans with Disab ilities Acc es s ib ility (ADA) Board ; “Section 3.1 – Officers. T he Bo ard Offic ers are C hairman, Vice-Chairman and Sec retary. The Chair is ap p o inted by the C ity Co uncil d uring the annual ap p o intment proc es s . The other Bo ard Offic ers are elected by a majority vote of the Members at its firs t meeting after the annual appointment p ro cess.” The Chair of the Bo ard , Mr. Jo nathan Dad e, will take the no minatio ns fro m the floor, fo r positio n o f Vic e- Chair. FINANCIAL IMPACT: N/A SUBMITTED BY: Laura Wilkins - Board Liaison Page 4 of 29 City of Georgetown, Texas Americans with Disablilities Accessibility Advisory Board March 14, 2018 SUBJECT: Nominations and electio n o f S ecretary o f the ADA Board. – Jonathan Dade - ADA Chair P ers o n ITEM SUMMARY: Per the Bylaws of the Americ ans with Disabilities Acc es s ib ility (ADA) Board ; “Section 3.1 – Officers. T he Bo ard Offic ers are C hairman, Vice-Chairman and Sec retary. The Chair is ap p o inted by the C ity Co uncil d uring the annual ap p o intment proc es s . The other Bo ard Offic ers are elected by a majority vote of the Members at its firs t meeting after the annual appointment p ro cess.” The Chair of the Bo ard , Mr. Jo nathan Dad e, will take the no minatio ns fro m the floor, fo r positio n o f Sec retary. FINANCIAL IMPACT: N/A SUBMITTED BY: Laura Wilkins - Board Liaison Page 5 of 29 City of Georgetown, Texas Americans with Disablilities Accessibility Advisory Board March 14, 2018 SUBJECT: Review and pos s ible actio n related to the Day and Time of ADA Bo ard Meetings – Jo nathan Dad e, ADA Chair Pers o n ITEM SUMMARY: Per the ADA Bylaws Section 4.1 Time & Date of Regular Meeting. The Board s hall meet o nc e a mo nth o n the s ame week o f the mo nth, the s ame d ay o f the week, at the same time, and at the same p lace. The regular date, time, and p lace o f the Bo ard meeting will b e dec id ed by the Members at the first meeting, o f the Bo ard after the annual appointment proc es s . Currently, the GTAB Bo ard meeting date is the s econd Wednes d ay o f eac h month at 6:00 p.m. FINANCIAL IMPACT: N/A SUBMITTED BY: Laura Wilkins - Board Liaison ATTACHMENTS: Description Type ADA 2018 Meeting Schedule Backup Material Page 6 of 29 AMERICANS WITH DISABILITIES ACCESSIBILITY ADVISORY BOARD (ADA) Meeting Schedule March 2018 – February 2019 All Regular Meetings will be held on the second WEDNESDAY of every month at 6:00 p.m. The meeting location is the Georgetown Municipal Complex, at 300-1 Industrial Avenue Please contact Laura Wilkins at 512-930-2010 if you have questions regarding meeting dates or times. MARCH 14, 2018 APRIL 11, 2018 MAY 9, 2018 JUNE 13, 2018 JULY 11, 2018 AUGUST 8, 2018 SEPTEMBER 12, 2018 OCTOBER 10, 2018 NOVEMBER 14, 2018 DECEMBER 12, 2018 JANUARY 9, 2019 FEBRUARY 13, 2019 Page 7 of 29 City of Georgetown, Texas Americans with Disablilities Accessibility Advisory Board March 14, 2018 SUBJECT: Cons id eration and p o s s ib le approval of the minutes fro m the ADA Meeting held on S ep tember 13, 2017. -- Laura Wilkins - Board Liaison ITEM SUMMARY: FINANCIAL IMPACT: None SUBMITTED BY: Laura Wilkins - Board Liaison ATTACHMENTS: Description Type ADA Minutes from 9-13-17 Backup Material Page 8 of 29 Minutes for the Meeting of the Americans with Disabilities Accessibility Advisory Board and the Governing Body of the City of Georgetown, Texas September 13, 2017 at 6:00 PM at 300-1 Industrial Ave., Georgetown, Texas 78626 The City of Georgetown is committed to compliance with the Americans with Disabilities Act (ADA). If you require assistance in participation at a public meeting due to a disability, as defined under the ADA, reasonable assistance, adaptations, or accommodations will be provided upon request. Please contact the City at least four (4) days prior to the scheduled meeting date, at (512)930-3652 or City Hall at 113 East 8th Street for additional information: TTY users route through Relay Texas at 711. Board Members: Dawn Jennings – Chair, Anya Juan Risco - Secretary, Jonathan Dade, Chris H’Luz Board Members Absent: Bea Kinney – Vice Chair, Chris Sypniewski, Levera Patton Staff Present: Ed Polasek, Jana Kern Regular Session (This Regular Session may, at any time, be recessed to convene an Executive Session for any purpose authorized by the Open Meetings Act, Texas government Code 551.) A. Call to Order: Jennings called the regular ADA Board Meeting to order at 6:02 PM on Wednesday September 13, 2017. The Board may, at any time recess the Regular Session to convene in Executive Session at the request of the Chair, a Board Member, The City Manager, Assistant City Manager, General Manager of Utilities, City Council Member, or legal counsel for any purpose authorized by the Open Meetings Act, Texas Government Code Chapter 551, and are subject to action in the Regular Session that follows B. Introduction of Visitors Legislative Regular Agenda C. Review and possible action to approve the minutes from the Regular ADA Board meeting held on July 12, 2017. – Jana Kern, ADA Board Liaison Juan Risco stated that on the “signature page” it states that Dawn Jennings is listed at Vice Chair and it should be listed as Chair. Kern stated the correction has been made and the minutes for signature are the corrected minutes. Motion by Juan Risco second by Dade to approve the corrected minutes. Approved 4-3 (Sypniewski, Kinney & Patton absent) Page 9 of 29 D. Review and possible recommendation regarding existing sidewalks along SH 29 and maintaining access routes. – Christopher C. H’Luz, P.E., ADA Board Members H’Luz gave a presentation on the sidewalk conditions along parts of SH 29. Polasek explained to the Board the Sidewalk Prioritization and Funding Sources. Motion by H’Luz, second by Juan Risco for staff to bring to the next meeting the Sidewalk Master Plan update and priorities along with available funding. Approved 4-3 (Sypniewski, Kinney & Patton absent) E. Review and possible recommendation regarding the City of Georgetown FY17 ADA Transition Plan, 2017 Work Plan and Discussion of work tasks needed to complete the draft of the FY 17 amendment. – Ed Polasek, AICP Polasek stated that at the past few meetings you have discussed certain elements of the plan along with updates from different departments. What we have not done is work on the actual plan. Staff will bring a draft of the Plan to the next meeting for review. At that meeting we will discuss any changes and/or updates. NO ACTION NEEDED. Adjournment Motion by Dade second by H’Luz to adjourn meeting. Approved 4-3 (Sypniewski, Kinney & Patton absent). Meeting adjourned at 7:22 PM Approved: Attested: __________________________ __________________________ Dawn Jennings – Chair Anya Juan Risco – Secretary _________________________________ Jana R. Kern – ADA Board Liaison By: Laura Wilkins Page 10 of 29 City of Georgetown, Texas Americans with Disablilities Accessibility Advisory Board March 14, 2018 SUBJECT: Review and pos s ible recommend ation regarding the City of Geo rgeto wn FY17 ADA Transitio n Plan, FY 2018 Work Plan, and disc ussion of work tas ks need ed to c o mp lete the draft o f the FY 17 up d ated amendment. Ed Polas ek, AICP ITEM SUMMARY: Fisc al years 2017 acc o mplis hments include review o f the P lan with Ad vis ory Board , acc es s ib ility imp ro vements to eight City fac ilities, five parks and mo re than 10 individ ual pedes trian network projec ts. Fisc al Year 2018 ac tivities will includ e c o mpletio n o f a Trans ition Plan update fo r elements completed in FY 2017 and work program as outlined in the FY 2018 Budget, and rec ommend ation fo r funding of future Plan element’s . STAFF RECOMMENDATION: Develo p 2018 Work P lan to acc o mp lis h FY 2018 Plan up d ate. FINANCIAL IMPACT: N/A SUBMITTED BY: Edward G. Polas ek, AICP ATTACHMENTS: Description Type 2017 Draft Trans ition Exhibit Page 11 of 29                          City of Georgetown, Texas   Americans with Disabilities Act Title II                                          2017 Transition Plan        Page 12 of 29 City of Georgetown, Texas 2017 ADA Transition Plan Page 2 of 18 Table of Contents  1.0 INTRODUCTION AND OVERVIEW ................................................................................. 3  1.1 Federal Accessibility Requirements for Public Entities – TITLE II ............................. 3  1.2 Definitions ........................................................................................................................... 3  2.0 COMPLIANCE WITH ADA TITLE II REQUIREMENTS ................................................ 4  2.1 Notice under the Americans with Disabilities Act ....................................................... 4  2.2 ADA Coordinator .............................................................................................................. 4  2.3 ADA Advisory Board ........................................................................................................ 4  2.4 Accommodations and Modifications .............................................................................. 4  2.5 Grievance Procedure .......................................................................................................... 5  3.0 PLAN ELEMENTS .................................................................................................................. 6  3.1 Public Pedestrian Rights‐of‐Way and Facilities ............................................................ 6  3.2 Public Safety ....................................................................................................................... 8  3.3 Effective Communication ................................................................................................. 8  4.0 PLAN IMPLEMENTATION FOR FY 2015/2016 ............................................................. 11  4.1 Self‐Assessment and Transition Plan ............................................................................. 11  4.2 Public Pedestrian Right‐of‐Way ..................................................................................... 11  4.3 Public Buildings and Parking Lots ................................................................................ 11  4.4 Parks and Recreation Facilities ...................................................................................... 11  4.5 City Department ADA Representatives ....................................................................... 11  4.6 Administrative Budget .................................................................................................... 11  5.0 RECOMMENDATIONS FOR NEXT ANNUAL REVIEW ............................................ 12  5.1 Annual Review of ADA Transition Plan ....................................................................... 12  5.2 Data Collection and Organization ................................................................................. 12  5.3 Self‐Assessment for Additional Plan Elements ........................................................... 12  5.4 Effective Communication ............................................................................................... 12  5.5 ADA Training ................................................................................................................... 12  Appendix A ................................................................................................................................... 13  Appendix B ................................................................................................................................... 15  Appendix C ................................................................................................................................... 16  Appendix D ................................................................................................................................... 17  Appendix E ................................................................................................................................... 18  ....................................................................................................................................................... 18  Page 13 of 29 City of Georgetown, Texas 2017 ADA Transition Plan Page 3 of 18 1.0 INTRODUCTION AND OVERVIEW    The Americans with Disabilities Act (ADA) was enacted on July 26, 1990 and provides  comprehensive rights and protections for individuals with disabilities in the areas of  employment, public accommodations, state and local government services, and  telecommunications.  The ADA covers individuals with physical or mental impairments that  substantially limit a major life activity, persons with a record of such impairment, and persons  regarded or perceived as having such impairment.  The law was designed to ensure that  persons of all abilities have equality of opportunity, economic self‐sufficiency, full participation  in American life, and independent living.  1.1 Federal Accessibility Requirements for Public Entities – TITLE II  To ensure that the fundamental goal of the American with Disabilities Act is met, Title II of the  ADA requires state and local governments to make their programs and services accessible to  persons with disabilities.  This requirement extends not only to physical access at government  facilities, programs, and events, but also to policy changes that governmental entities must  make to ensure that all people with disabilities can take part in, and benefit from, the programs  and services of the state and local governments.  In addition, governmental entities must ensure  effective communication, including the provision of necessary auxiliary aids and services, so  that individuals with disabilities can participate in civic life.    Title II requires city governments to ensure that each of its programs, services and activities,  when viewed in their entirety, are accessible to people with disabilities.  This emphasis on  access to programs, as opposed to access to buildings or facilities, distinguishes the  requirements for public entities from those for private places of public accommodation.   Program Access covers the entire range of city services and programs, including as an example  appropriate access along sidewalks and at intersections in the public right of way, access to a  city building or facility such as City Council Chambers, the ability to pay a utility bill, or to  access a Parks and Recreation Facility.    Program Access may be achieved in a variety of ways: city governments may choose to make  structural changes to existing facilities to achieve access; or it can pursue a variety of non‐ structural alternatives to achieve program accessibility. For example, city governments may  choose to renovate a non‐accessible building, relocate services to an accessible level of a  building or to another building that is fully accessible, or to deliver services in an alternate  accessible manner.  When choosing among possible methods of achieving program access,  however, city governments must give priority to the choices that offer programs, services and  activities in the most integrated setting appropriate.  1.2 Definitions  For the purposes of this Plan, please refer to the Americans with Disabilities Act for the full text  of definitions and explanations (http://www.ada.gov/pubs/adastatute08.htm#12102).  Page 14 of 29 City of Georgetown, Texas 2017 ADA Transition Plan Page 4 of 18 2.0 COMPLIANCE WITH ADA TITLE II REQUIREMENTS  2.1 Notice under the Americans with Disabilities Act  The City of Georgetown is committed to ensuring that its programs, services and activities are  accessible to persons with disabilities. The City will not discriminate against qualified  individuals with disabilities on the basis of disability in providing programs, services, or  activities.  The City informs individuals that protections against discrimination are provided by  the ADA, that reasonable accommodation will be provided, and of the existence and location of  accessible services, activities, and facilities to interested persons, including persons with  impaired vision or hearing.  This information appears on the City’s Internet home page  (www.ada.georgetown.org), in public meeting notices, agendas, and City publications.  The  City will not place a surcharge on a particular individual with a disability or any group of  individuals with disabilities to cover the cost of providing auxiliary aids/services to  accommodate participation in programs, services, or activities.  2.2 ADA Coordinator  The City of Georgetown has designated a responsible employee to coordinate its efforts to  comply with the requirements of Title II.  The City’s ADA Coordinator is the Transportation  Services Director or their designee:    Transportation Services Director  300‐1 Industrial Ave  Georgetown, Texas 78626  Telephone: (512) 930‐2544   Email: ADA@georgetown.org  2.3 ADA Advisory Board  The City has established an ADA Advisory Board.  The ADA Advisory Board directly informs  the City Council concerning Title II issues applicable to the City and provides ongoing  recommendations concerning implementation and amendment of the ADA Transition Plan as  necessary for compliance with the ADA.  Meetings of the ADA Advisory Board allow for  regular public participation from citizens and other interested persons, including individuals  with disabilities or organizations representing individuals with disabilities.    2.4 Accommodations and Modifications   The City of Georgetown will make reasonable accommodations and modifications to ensure  that people with disabilities have an equal opportunity to enjoy its programs, services, and  activities.  The ADA does not require the City to take any action that would fundamentally alter  the nature of any program, service or activity that would create a hazardous condition to the  participant or others, or that would impose an undue financial or administrative burden.   Whether a particular modification or accommodation will impose an undue financial or  administrative burden is determined on a case‐by‐case basis based on an evaluation of all  resources available to the City.  The following factors shall be considered in determining  Page 15 of 29 City of Georgetown, Texas 2017 ADA Transition Plan Page 5 of 18 whether a program accommodation and modification would create an undue burden: the  nature and cost of the modification; the financial resources of the City available to make the  modification; the impact the expense of the accommodation will have on the affected City  operation; and the permanence of the alterations affecting the site.    If cost of a modification or accommodation is determined to be an undue burden, and no  funding is available, the City must give the person with a disability the opportunity to provide  the accommodation or modification or to pay for that portion of the accommodation or  modification that constitutes an undue burden.  If a particular modification or  accommodation is determined to cause an undue burden to the City, the City must consider  other options that would not pose such a burden to ensure that people with disabilities are  provided access to the benefits and services of the program or activity.  2.5 Grievance Procedure  The City of Georgetown has established a grievance procedure for prompt and equitable  resolution of complaints alleging discrimination on the basis of disability in the provision of  City services, activities, or programs in violation of Title II.  Complaints shall be in writing.  Alternative means of filing a complaint to accommodate a person with a disability, such as a  personal interview or an audio recording, will be made available on request. Complaints shall  contain at a minimum the following information:     The name, address and telephone number of the person making the complaint;   The date and time of the incident or condition observed or experienced;   A statement in sufficient detail to define and explain the incident or condition  and the alleged violation;   Suggested recommendations to adequately resolve the incident or condition  and the alleged violation; and   Any other written information or documentation (such as photos, maps,  diagrams) to completely explain the incident or condition and the alleged  violation.    A complaint form is available on the City’s Accessibility web page (ada.georgetown.org) and  is attached to this Transition Plan in Appendix A.  A complaint should be submitted as soon  as possible but no later than 60 business days after the incident or condition observed as an  alleged violation.  The complaint should be sent to the ADA Coordinator.    Within 15 business days after receipt of a complaint, the ADA Coordinator, or their designee  will acknowledge receipt of the complaint and may, at his/her discretion, meet with the  complainant to discuss the complaint.  Within 30 business days after receipt of a complaint  and/or meeting, the ADA Coordinator will respond to the complaint in writing or, if  requested, in an alternative format such as large print or audio format, to accommodate a  disability.  The response will explain the position of the City and offer options for substantive  resolution of the complaint, or advise the complainant that additional time is necessary to  provide a complete response.  Page 16 of 29 City of Georgetown, Texas 2017 ADA Transition Plan Page 6 of 18   If the options offered by the ADA Coordinator do not satisfactorily resolve the complaint, the  complainant may file an appeal with the City Manager within 15 business days after receipt of  the ADA Coordinator’s final response.  The appeal should be in writing and sent to:    City Manager  PO Box 409  Georgetown, Texas  78627‐0409    Within 15 business days after receipt of the written appeal, the City Manager, or designee, will  acknowledge receipt of the appeal. Within 30 business days after receipt of the appeal, the City  Manager, or designee, will provide a final response to the complaint in writing or, if requested,  in an alternative format such as large print or audio format, to accommodate a disability. During  this 30‐day period, the City Manager or designee may, at his/her discretion, meet with the  complainant to discuss the complaint and the ADA Coordinator’s response.      Written complaints received by the ADA Coordinator, appeals to the City Manager, and written  responses to complaints will be retained by the City for a period of at least three years  from the  date of final resolution of the complaint or the date of the last written response from the City.  3.0 PLAN ELEMENTS  3.1 Public Pedestrian Rights‐of‐Way and Facilities  New construction in the City of Georgetown shall be in accordance with the applicable ADA  Standards for Accessible Design.  The City will maintain equipment and features that are  required to provide access to individuals with disabilities in working order in compliance with  ADA requirements.    Title II requires public entities having responsibility for or authority over facilities, streets,  roads, sidewalks, and/or other areas meant for public use to develop a Transition Plan to meet  the standards for program accessibility. A Transition Plan transitions inaccessible public areas  into environments that are accessible to and functional for individuals with disabilities.    The Transition Plan is required to identify physical obstacles in the City that limit accessibility  to its programs or activities to individuals with disabilities; describe in detail the methods that  will be used to make all public facilities accessible; specify the schedule for taking the steps  necessary to achieve compliance in making the facilities accessible; and indicate the official  responsible for implementation of the plan.    This Transition Plan combines the findings of facility surveys, public rights‐of‐way surveys,  policy assessments, and program evaluations to address renovations or modifications required  to achieve program accessibility.  Facilities include buildings, parks, and their related grounds.   Public pedestrian rights‐of‐way include sidewalks and curb ramps in front of City‐owned  facilities and City‐owned parking lots.  Page 17 of 29 City of Georgetown, Texas 2017 ADA Transition Plan Page 7 of 18   Public Pedestrian Rights‐of‐Way Sidewalks, Curb Ramps, and Demand CARTS Service  The City of Georgetown is committed to evaluating on‐street parking for ADA compliance and  to investigate and act on opportunities to improve access to public walkways and facilities on  all Capital Improvement projects.  The City recognizes that pedestrian walkways or sidewalks  play a key role in providing access to government programs and services and to the goods and  services offered to the public by private businesses.  When walkways cross a curb at  intersections, a ramp or sloped surface is needed.  Curb ramps allow people with mobility  impairments to gain access to the sidewalks and to pass through center islands in streets.    All newly constructed or repaired curb ramps are designed and constructed in compliance with  the applicable standards.  When the City constructs new roads or alters existing roads, it is  committed to installing curb ramps where public walkways cross curbs at intersections.   Without the required curb ramps, sidewalk travel in Georgetown may be difficult and in some  cases impossible for people who use wheelchairs, scooters and other mobility aids to navigate.   Likewise, when new sidewalks or walkways are built or altered, the City is committed to  ensuring that curb ramps or sloped areas are provided wherever they intersect with streets or  roads.    At existing roads and sidewalks that are not being altered, the City may choose in some cases to  construct curb ramps at every point where a pedestrian walkway intersects a curb, or it may  choose to provide curb ramps at only select corners or at other locations if equal access to the  programs served by these walkways can be ensured.  Alternative routes to buildings that make  use of existing curb ramps may be acceptable when people with disabilities must only travel a  marginally longer route.    The City has partnered with the Capital Area Rural Transit System (CARTS) to provide general  public demand response service throughout the City (ʺcurb to curbʺ). This service complies with  the ADA. This demand response contract provides para‐transit services for Georgetown  residents; enabling retail and community services access. On average, City funded demand  response provides 9,126 passengers trips a year.  The yearly cost to provide service is $312,000,  of which $208,000 is funded directly by the City.      Facilities ‐ Public Buildings and Parking Lots  Georgetown Inspection Services ensures accessibility compliance of all new construction,  remodels, renovations and alterations of public buildings and public parking areas.   Georgetown Inspection Services is committed to maintaining public buildings and public  parking for ADA compliance and to investigate and act on opportunities to improve access to  public facilities on all Capital Improvement Projects. The City fully supports the access of  service animals, as outlined by the Department of Justice, regulations implementing title II  (State and local government services), published in the Federal register September 15, 2010.    Page 18 of 29 City of Georgetown, Texas 2017 ADA Transition Plan Page 8 of 18 Facilities ‐ Parks, Recreation Facilities and Programs  Georgetown Parks and Recreation is committed to providing access to recreational areas and  programs for individuals with disabilities.  The Parks and Recreation Department’s Capital  Improvement Plan identifies park renovation projects to provide ADA compliance.   Additionally, the City will ensure facilities are in compliance as they are altered or replaced.    Georgetown Parks and Recreation operates programs and activities when viewed in their  entirety are accessible and usable to individuals with disabilities. The City achieves this through  redesign of equipment, reassignment of programs to accessible sites, alteration of existing  facilities and construction of new facilities. The City shall give priority to methods that provide  the most integrated setting for individuals with disabilities.  3.2 Public Safety  Access to 9‐1‐1 Services   The City of Georgetown provides direct access via TTY (text telephone) or computer‐to‐ telephone emergency services, including 9‐1‐1 services for persons who use TTY’s and personal  computers.    Emergency Management  The City of Georgetown Emergency Management works with Williamson County to develop,  maintain and facilitate the all ‐ hazard Emergency Operations Plan as required by Local, State  and Federal statutes and laws. During all emergency planning (Mitigation, Planning, Response,  Recovery) the City is committed to be in compliance with the ADA requirements as outlined in  Title II Chapter 7 of the ADA. The Office of Emergency Management ensures that all parties  with responsibilities under the Georgetown Emergency Operation Plan (EOP) are aware of  ADA requirements and that all programs, documentation, and third party agreements are also  in compliance with ADA through the review of the EOP every five (5) years. Annually  Georgetown Emergency Management reviews individual select appendices of the Plan for ADA  compliance.   The Office of Emergency Management utilizes Federal, State, Regional, County, and Local  resources to educate, to provide emergency warning and notifications, and to keep informed  those persons with disabilities within the City. These systems were developed and continue to  be modified after numerous disasters throughout the country and the lessons learned.   Georgetown relies on both voluntary registration and multi prong methods as listed:   (EAS) Emergency Alert System (Federal)   Relay Texas (State)    Outdoor Warning Sirens (Local)  3.3 Effective Communication  The City of Georgetown works to ensure that all communication is as effective as possible to all  audiences.  To accomplish this, the City strives to use communication methods proven to be  openly accessible, and, upon request, provide appropriate aids and services leading to effective  communication for persons with disabilities so they may participate equally in the Cityʹs  programs, services, and activities.  The City uses its website, social media, and other  Page 19 of 29 City of Georgetown, Texas 2017 ADA Transition Plan Page 9 of 18 communication tools to increase outreach and reduce barriers to accessing City services and  information. Below are some of the ways that online services are providing access to City  information and services.    City Council Meetings:  In 2009, the City began streaming City Council meetings live on  Georgetown.org and GTV channel 10.  City Council meetings are replayed on GTV at set days  and times and are available at any time for replay on Georgetown.org using a computer or  mobile device. Additionally, the City Council Chambers is equipped with a hearing loop  system. All members of the public who use a hearing aid are able to switch to a channel that  will pick up the audio being transmitted through the PA system. He or she can pick up the  sounds spoken into the PA system’s microphone instead of the hearing aid’s internal  microphone. This results in improved speech understanding because the listener receives a clear  signal without any background noise. If a member of the general public requires other  assistance in attending a City Council meeting or any other public meeting, he or she may  contact the City Secretary’s office at least four days prior to the meeting date so that  accommodations can be made.    Online Payments:  City utility bills, municipal court tickets, some permits, and some kinds of  event tickets can be paid online via Georgetown.org.      City Records:  Agendas and minutes for City Council meetings and boards & commissions  meetings are available at Georgetown.org. Many other records such as current and past city  ordinances and the local unified development code are also available through the City website.   The City records archival system utilizes a technology called Optical Character Recognition  (OCR) which is able to extract text out of graphic files which makes more City documents open  to the visually impaired and easier to locate through search engines.    City News and Information:  City news releases and City project information is posted to  Georgetown.org and to City Facebook sites such as www.facebook.com/CityofGeorgetown and  www.facebook.com/VisitGeorgetownTX.  The City uses other communication tools such as the  weekly email newsletter and monthly City Reporter newsletter in the utility bill, as well as,  monthly ads in the Williamson County Sun to provide information on City news and initiatives.   Postcards mailed to customers are used for certain messages such as water restrictions or  information about City elections.    Video:  The City provides some messages and information via the City YouTube channel and on  GTV channel 10 and on Georgetown.org.  The Public Communications Department seeks to  expand video programming in order to increase exposure to City information and programs.    Website Accessibility:  In designing websites for City departments, the Public Communications  Department has avoided using technologies and formatting that are not ADA  compliant/friendly.      Page 20 of 29 City of Georgetown, Texas 2017 ADA Transition Plan Page 10 of 18 Webpage:  The City has created an ADA page on the City’s website located at  ada.georgetown.org.    Through all of these means, the City provides outreach to the community in a variety of ways  for those who may have mobility impairments or difficulty in using certain kinds of electronic  or print media.      Future Communication Projects  The City’s IT Steering Committee has formed a Subcommittee to evaluate ADA considerations  with City wide technology systems.  The Subcommittee will make recommendations to inform  the IT Master Plan annual update and future decisions to acquire and implement new  technology systems.  The City is in process of implementing a Spanish translation service to  most *.georgetown.org websites.      3.4 Employment  The City of Georgetown does not discriminate on the basis of disability in its hiring or  employment practices and complies with all regulations promulgated by the U.S. Equal  Employment Opportunity Commission under Title I of the ADA.  The City has guidelines in  place to eliminate discrimination, against any individuals that may have a disability, in relation  to application procedures, hiring process, compensation, training, advancement and other  terms, conditions, and privileges of employment.  In conjunction with these anti‐discrimination  guidelines, there are also adopted procedures in place to both determine and provide  reasonable accommodations upon request. These guidelines are conveyed through our internal,  city‐wide, “Americans with Disabilities” policy and communicated to those seeking  employment through the City’s employment website. The City’s ADA Employment Policy  governs employment‐related complaints of disability discrimination.  Page 21 of 29 City of Georgetown, Texas 2017 ADA Transition Plan Page 11 of 18 4.0 PLAN IMPLEMENTATION FOR FY 2015/2016  4.1 Self‐Assessment and Transition Plan  Title II requires the City to conduct a self‐assessment to evaluate the City’s current policies  and practices to identify and correct those  policies  and  practices  that  are  inconsistent  with   Title  II  requirements.  In 2015, the City of Georgetown conducted a self‐assessment process  for assessment of facilities and public pedestrian rights‐of‐way to identify any physical or  program barriers to accessibility that might be present. This Transition Plan provides a  schedule that indicates a projected time for resolution and the department responsible for  implementation.  4.2 Public Pedestrian Right‐of‐Way  In 2015 Transportation Services completed a self‐assessment of the pedestrian network in the  public right‐of‐way. See Plan Appendix D for recommendations and improvement scheduling.  4.3 Public Buildings and Parking Lots  In 2015 the Facilities Department completed a self‐assessment of facilities and programming.  Existing facilities, constructed or altered after January 26, 1992, were reviewed for accessibility  compliance and to document deficiencies.  They were then ranked by the City’s ADA Task  Force (now the ADA Advisory Board). The facility ranking was determined by the volume of  public interactions.  Facilities that serve the greatest number of citizens received a higher  ranking than facilities that primarily serve employees. The ADA Task Force also took into  account facilities that are currently planned for renovations or that will be returned to the  private sector.  See Plan Appendix B for recommendations and improvement scheduling.  4.4 Parks and Recreation Facilities  In 2015 the Parks and Recreation Department completed a self‐assessment of facilities and  programming.  See Plan Appendix C for recommendations and improvement scheduling.  4.5 City Department ADA Representatives  As part of the execution of the 2015 Plan, a City staff representative was nominated for each  department for contact and coordination of ADA issues and implementation of the City’s  Transition Plan. Those representatives conducted training on essential elements of the ADA  Law, Title II requirements and the City’s adopted Transition Plan on August 25, 2016. See Plan  Appendix E for list of identified ADA department representatives.   4.6 Administrative Budget  In FY2016, the ADA Coordinator requested and was funded monies to administer and the  Transition Plan and provide training for City staff.    Page 22 of 29 City of Georgetown, Texas 2017 ADA Transition Plan Page 12 of 18 5.0 RECOMMENDATIONS FOR NEXT ANNUAL REVIEW  5.1 Annual Review of ADA Transition Plan  The ADA Transition Plan is a living document that will be reviewed, updated, and revised  annually in conjunction with the City’s Capital Improvement Process which begins in February  and the subsequent annual Budget Process. The City’s ADA Coordinator will coordinate  meetings of the ADA Advisory Board, other Advisory Boards as necessary, and City staff, for  annual review of the ADA Transition Plan so that recommendations may inform the CIP and  Budget Processes.  5.2 Data Collection and Organization  Evaluate data collection and organization needs for Transition Plan annual review.  5.3 Self‐Assessment for Additional Plan Elements  Evaluate the City’s current policies and practices to identify and correct inconsistencies with  Title II requirements for the following plan elements. Scope and tentatively schedule self  assessments, to the extent funds are available.    Human Resources   Police   Fire   Finance‐Purchasing   Municipal Court   Library   City Secretary   Signage   Website  5.4 Effective Communication  Continue development of the ADA webpage as an effective and meaningful resource for City  residents with disabilities. Develop a policy establishing minimum standards and  recommendations for future procurement of website/digital communication technology. The  City will consider purchasing an assistive screen reader software to help with an accessibility  audit for text to voice technology of City websites.  Public Communications is currently  reviewing costs and other obstacles to providing closed captioning for our meeting broadcasts  5.5 ADA Training  Continue to develop and refine training materials and opportunities.   Page 23 of 29 City of Georgetown, Texas 2017 ADA Transition Plan Page 13 of 18 Appendix A                                                                                   The City of Georgetown    AMERICANS WITH DISABILITIES ACT (ADA)  GR.IEVANCE FORM  Title II of the Americans with Disability Act Section 504 of the  Rehabilitation Act of 1973    Name of Complainant: ______     ___________________________________________________________________  Name of Agent/Representative: ___________________________________________   Address of Complainant: ______________________________________________      Telephone of Complainant (         ) _____________________________Email of Complainant___________________________                       Preferred Method of Contact (1) Phone (2) Email (3) Mail (4) Other      DESCRIPTION OF GRIEVANCE     This grievance as it relates to a City of Georgetown: service _______________________ activity___________________  program_______________________ benefit________________ practice_______________ or policy_________________    Provide the date(s) the incident occurred: _________________________________________________________________      Which City of Georgetown Department, if any, is alleged by you to have failed compliance with  the ADA Law?    City Department: _______________________________________________________________________________________  Address: ______________________________________________________________________________________________  Telephone: (       ) _______________________________________________________________________________________    Please identify the names of all City of Georgetown agents, representatives or employees, if any, whom you contend  were involved. (Use additional paper if necessary)  ______________________________________________________________________________________________________   ______________________________________________________________________________________________________   ______________________________________________________________________________________________________         Page 24 of 29 City of Georgetown, Texas 2017 ADA Transition Plan Page 14 of 18 APPENDIX “A” ‐ CONTINUED  Give a brief description of incident that made the basis of your grievance. Include in your response the identity  of the service,   activity, program or benefit you contend your access has been denied  or any other manner you  contend you have been subjected to discrimination. Please also provide in your description specific dates,   times  and places as well as the names,   addresses and telephone numbers of any and all persons who may have  witnessed or been involved in the act or basis of your complaint. (Attach additional information if needed).    _________________________________________________________________________________________________________ _________________________________________________________________________________________________________ _________________________________________________________________________________________________________ _________________________________________________________________________________________________________ _________________________________________________________________________________________________________ _________________________________________________________________________________________________________    Please provide a suggested outcome for resolution:  _________________________________________________________________________________________________________   _________________________________________________________________________________________________________   _________________________________________________________________________________________________________   _________________________________________________________________________________________________________   _________________________________________________________________________________________________________      __________________________________________             __________________________________________  Signature of Complainant/Representative                       Printed Name of Complainant/Representative    Date: ___________________________________   Complaints shall be submitted in writing to the office of the ADA Coordinator:    Transportation Services Director  PO Box 409  Georgetown, Texas  78627‐1458                        OR  Email at –ADA@georgetown.org                                                     Page 25 of 29 City of Georgetown, Texas 2017 ADA Transition Plan Page 15 of 18 Appendix B Capital Improvements Completed and Planned, City Buildings   FY 15‐25        Page 26 of 29 City of Georgetown 2017 ADA Transition Plan   Page 16 of 18    Appendix C Capital Improvements Completed and Planned, Parks   FY 15‐215    Page 27 of 29 City of Georgetown 2017 ADA Transition Plan   Page 17 of 18    Appendix D Capital Improvements Completed and Planned, Pedestrian  Network FY 15‐25    Page 28 of 29 City of Georgetown 2017 ADA Transition Plan   Page 18 of 18    Appendix E ADA Coordinator List    Page 29 of 29