HomeMy WebLinkAboutAgenda_LAB_10.04.2019Notice of Meeting for the
L ibrary Adv isory B oard
of the City of Georgetown
October 1, 2019 at 6:00 P M
at Staff conference room, F irst F loor, Georgetown P ublic L ibrary, 402 W. 8th Street
T he C ity o f G eorgetown is c o mmitted to c ompliance with the Americans with Dis ab ilities Ac t (ADA). If yo u
req uire as s is tanc e in participating at a p ublic meeting d ue to a disability, as d efined und er the ADA, reasonable
as s is tance, ad ap tatio ns , or acc o mmo d ations will b e provid ed up o n req uest. P leas e contac t the C ity S ecretary's
O ffic e, at leas t three (3) d ays p rio r to the s cheduled meeting date, at (512) 930-3652 or C ity Hall at 808 Martin
Luther King Jr. S treet, G eo rgeto wn, T X 78626 for ad d itional info rmation; T T Y us ers route thro ugh R elay
Texas at 711.
Regular Session
(T his R egular S es s ion may, at any time, be rec es s ed to c o nvene an Exec utive S es s ion for any purp o s e
authorized b y the O pen Meetings Ac t, Texas G o vernment C ode 551.)
A C itizens wis hing to ad d res s the b o ard . As of the deadline, no p ers o ns were s igned up to s p eak o n items
other than what was already posted on the agenda. -Lind s ay C o o p er, C hair.
B C ons id eratio n and p o s s ib le ac tion to app ro ve the S eptemb er 3, 2019 Lib rary Advis o ry Board minutes . –
Lind s ay C ooper, Board C hair.
C C ons id eratio n o f the Lib rary Directo r’s report. – Eric Lashley, Lib rary Direc tor.
D C ons id eratio n and p o s s ib le ac tion to app ro ve the library’s strategic p lan up d ate – Eric Lashley, Lib rary
Direc tor.
E C ons id eratio n and p o s s ib le ac tion to write letter to C ity C ounc il advis ing C o uncil concerning future
library budgets . – Lindsay C ooper, Board C hair.
F C ons id eratio n and p o s s ib le ac tion to app ro ve Ingram, Inc . as the p rimary vendor fo r the p urc hase o f
library materials . – Eric Las hley, Library Direc to r.
G C ons id eratio n and p o s s ib le ac tion regarding future meeting d ates. – Lind s ay C o o p er, Bo ard C hair.
Ce rtificate of Posting
I, R obyn Dens mo re, C ity S ec retary for the C ity of G eorgetown, Texas, do hereb y certify that this Notice of
Meeting was p o s ted at C ity Hall, 808 Martin Luther King Jr. S treet, G eorgeto wn, T X 78626, a p lace readily
acc es s ib le to the general p ublic as req uired by law, on the _____ day of _________________, 2019, at
__________, and remained so p o s ted fo r at leas t 72 c o ntinuo us hours prec eding the sc heduled time of s aid
meeting.
__________________________________
R o b yn Dens more, C ity S ecretary
Page 1 of 19
Minutes of the Meeting of the
Library Advisory Board
City of Georgetown
September 3, 2019
The Library Advisory Board met on Tuesday, September 3, 2019 at 6:00 p.m. in the first floor Conference
Room, Georgetown Public Library, 402 W. 8th Street
MEMBERS IN ATTENDANCE: Lindsay Cooper, John Hudson, Michael Kelley, Thom Sinwell, Richard
Thielmann, and Linda Schaffer.
MEMBERS ABSENT: Cale Hart.
STAFF IN ATTENDANCE: Eric Lashley – Library Director.
The meeting was called to order at 6:02 p.m. by Chair Cooper.
Regular Agenda
A. Citizens wishing to address the Board. –Lindsay Cooper, Chair. As of the deadline, no persons
were signed up to speak on items other than what was posted on the agenda. No action
required.
B. Consideration and possible action to approve the August 6, 2019 Library Advisory Board
minutes. – Lindsay Cooper, Chair. Motion by Kelley, second by Thielmann to approve the
August 6, 2019 Library Advisory Board minutes. Approved 6-0 (Hart absent).
C. Consideration of the Library Director’s report. – Eric Lashley, Library Director. Lashley reviewed
monthly stats with the board as provided in the agenda packet. He noted that both circulation
and visitations were considerably higher than the previous year.
The Library did not hold any children’s programs during the month of August. Lashley reviewed
events held during August and announced upcoming events:
- Friends of the Library will hold their annual membership meeting on September 10 at 10:30
a.m.
- The Friends fundraising kickoff for the outreach van will be held on September 12 at 4:30
p.m.
- The Friends will also hold a fundraiser at the new Firo Pizza next to HEB on Williams Drive.
- The next film in the GPL World Cinema series will be Cold War on September 11 at 6:30 p.m.
- The Sieker Band will be performing on Sunday, September 15 at 2:00 p.m.
Lashley read the patron comments from the library’s suggestion box from August 2019. No
action required.
D. Consideration and possible action to approve the library’s strategic plan update. – Eric Lashley,
Library Director. Board members reviewed the latest draft of the Strategic Plan and offered a
Page 2 of 19
number of corrections and suggestions. There was much discussion on whether or not to
specify the use of the New York Times bestseller list in the plan. Board members asked Lashley
to research the validity of the list. Kelley offered a number of changes which were agreed on by
the board. Members asked Lashley to make changes and send out draft before the next board
meeting and the board hoped to approve the updated plan at the October meeting.
Board members discussed the importance of advising Council on future library funding. There
was concern the Library would fall behind if budgets did not keep up with demand. Kelley
suggested the Board write a letter to Council fulfilling their duty as advisors to Council. Lashley
said he would provide draft letters that previous boards had sent to Council. The board asked
Lashley to place an item on the October agenda for a letter to Council. No action taken.
E. Consideration of future meeting dates. – Lindsay Cooper, Board Chair. There was no need to
change the schedule for the October meeting and therefore, the meeting will be held on
Tuesday, October 1, 2019 at 6:00 p.m.
Chair Cooper adjourned the meeting at 7:18 p.m.
Respectfully submitted,
Michael Kelley Lindsay Cooper
Secretary Chair
Page 3 of 19
GEORGETOWN PUBLIC LIBRARY
Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Annual Total
Patron Visits
Current Year 32687 17375 27062 28098 38313 34359 34863 35202 36305 37413 33739 355416
2017-2018 29114 28197 27459 58231 33028 27693 36839 26622 30929 29615 31031 381859
Circulation Annual Total
Current Year 43804 36467 35565 43704 43782 47233 43448 46603 53945 57301 50579 502431
2017-2018 41038 34474 34140 40354 37950 41310 38139 41307 50913 50592 46017 498281
# of patron Annual Total
checkouts 4457 4008 3892 4496 4859 4848 4588 4651 5305 5438 5075 51617
Bookmobile
Circulation 2254 2234 1703 2253 1813 2494 2265 1933 1909 1763 1286 21907
Children's Programs
Attendance 1622 903 949 1830 1253 1123 1411 1321 2109 2047 191 14759
Programs 14 9 6 15 14 5 3 3 18 10 1 98
Story Time Programs 30 16 13 29 23 20 24 24 20 18 0 217
Other (Tour, Movies, Crafts)10 4 2 8 8 8 8 4 1 0 4 57
After School Programs 4 4 3 4 4 5 3 4 5 4 5 45
Teen Programs
Programs 7 7 7 9 11 1 14
Attendance 97 173 89 176 189 8 270
Teen Space Users 787 486 608 1,111 998 549 1273
Adult Programs
Programs 14 13 15 17 14 16 18 17 10 14 16 164
Attendance 230 222 558 552 317 513 736 610 322 411 370 4841
Other Services
GPL ILL Req. filled 65 113 54 46 94 134 44 52 120 51 773
Outgoing ILL 26 16 21 24 23 27 25 23 27 21 233
ILL Requests 165 48 81 113 113 520
Internet usage (persons)5628 3782 4011 5180 4986 23587
Overdrive usage (E-books)3036 2833 3066 3270 2995 3370 3144 3604 3615 3767 4039 36739
Overdrive usage (audiobooks)1473 1360 1477 1604 1534 1646 1622 1783 1895 2142 2070 18606
Volunteer Hours
Adult 796.03 818.03 774.08 1008.35 1017.35 1052.10 881.70 840.18 903.27 36.00 TBD 8127.09
Teen 132.28 133.58 83.22 142.00 153.00 179.40 121.40 138.15 85.22 60.00 TBD 1228.25
Community Service 50.07 12.48 50.18 13.00 0.00 0.00 0.00 8.00 0.00 TBD 133.73
Total 978.38 964.09 907.48 1163.35 1170.35 1231.50 1003.10 986.33 988.49 96.00 0.00 9489.07
Registrations
City Residents-new 270.00 147.00 160.00 295.00 207.00 248.00 218.00 289.00 473.00 353.00 376.00 3036.00
2018 2019
FY 2018-2019 Statistics
Page 4 of 19
Non-residents-new 117.00 51.00 47.00 132.00 90.00 87.00 74.00 139.00 186.00 153.00 107.00 1183.00
GISD Student memb.2 8.00 1.00 6 6.00 15.00 18.00 27.00 43.00 6.00 16.00 148.00
Total 389.00 206.00 208.00 433.00 303.00 350.00 310.00 455.00 702.00 512.00 499.00 4219.00
Cash Receipts
Non-resident fees 2685.00 1610.00 1520.00 3495.00 2920.00 2835.00 2675.00 3455.00 5110.00 4275.00 3420.00 34000.00
Copies 1900.26 1244.75 1223.51 1979.13 1806.70 2131.14 1761.54 1858.80 1739.47 1915.36 1887.87 19448.53
Donations 2948.26 2092.25 8288.88 2788.60 2034.96 3292.82 2989.99 1841.18 13598.93 3160.39 1864.27 44900.53
Gifts/Memorials 450.00 3200.00 10500.00 16310.00 735.00 865.00 1914.83 1950.00 23567.20 290.00 16037.80 75819.83
Meeting Room Use
persons attdg meetings 4095 3406 3755 3395 4073 3963 6752 3311 5937.00 4862.00 1402.00 44951
# of reservations 219 162 115 153 136 174 144 133 140 125 99 1600
Library Collection Changes
Copies Added 1878 1588 1231 1466 1323 1226 1248 1106 1165 1112 1607 14950
Copies Discarded 1061 2709 1715 1234 887 1947 1831 1433 1410 1822 1676 17725
102 126 196 96 158 228 90 124 135 105 173 1533 Donations Added
Page 5 of 19
Director’s Monthly Report
Georgetown Public Library
September 2019
September Highlights
The library was closed Monday, September 2 in observance of Labor Day.
The library launched its new meeting room software on Tuesday, September 3. The system allows staff to
book study and meeting rooms for a broader range of service to patrons than before. There is also a new
online booking component for patrons.
Recurring events for children/tweens/teens such as Storytimes, READ Dogs, Teen Advisory Board,
Homeschool Happenings, and Dungeons & Dragons resumed this month. Other programs included:
o Music with Mar, September 9.
o Tween Game Day, September 14
o Read to Mini Ponies, September 21
o Yoga Storytim e with Miss Kalena
The Friends of the Library hosted a fundraising kick-off event for the WOW: HD van on September 12. Many
donations were given before the official kick-off.
Programs for adults in September included:
o Recurring events such as artist receptions, Knitting Club, Games for Grown Ups/Adult Coloring
Circle and Wired Wednesday
o GPL World Cinema screened Cold War on September 11.
o Live Music Sunday featuring The Sieker Band on September 15.
o Texas Society of Sculptors hosted sculpture demos in the library lobby on September 14.
o Adultish partnered with Lark & Owl Booksellers to host a “What the Spell?” spelling bee for adult on
September 20 at L&O.
o Art exhibits:
Art Hop XII (Second floor bridge, hallway galleries and café gallery)
TSOS Annual Summer Show by Texas Society of Sculptors members, ends 9/21 (1st and 2nd
floor)
Patron Comments
1. Computers NEED work!
2. ADD MORNINGSTAR
3. The check out counters needs hooks for canes. Thank you.
4. It would Be so amazing to have a door or gate to keep the children in the kids storytime/books
section! Some kids get away from parents when they are trying to gather books. I’d like them to
stay safe in the kids section-away from strangers. THANK you!!
Page 6 of 19
DONOR DONATION
Clark & Marisue Miller $250 for WOW HD fund-will be given to FOL
The Girl from 6B Plumbing $100 in memory of Linda Howden
GEORGETOWN PUBLIC LIBRARY
DONATIONS -- August 2019
Page 7 of 19
Georgetown Public Library
2020-2025 Strategic Plan
Georgetown Public Library Vision:
The Georgetown Public Library will be a catalyst for an enriched
community.
Georgetown Public Library Mission:
The Georgetown Public Library engages, enlightens, and empowers
the community.
Purpose:
The purpose of the Georgetown Public Library’s strategic plan defines the Library’s
priorities and services for 2020 through 2025.
_____________________________________________________________________
Goal I: Expand community access to information, collections,
and other library resources.
Objective 1: Increase outreach efforts to citizens with limited mobility and access to
transportation by use of a bookmobile and outreach van
Strategies
a. Identify neighborhoods which include citizens with limited mobility and
access to transportation and add to Words On Wheels Bookmobile (WOW)
and Words On Wheels Home Delivery van (WOW-HD) schedules
b. Identify and contact adult and children’s day care providers to set up and
schedule visits at their facilities
c. Schedule an annual meeting of adult and children’s day care providers at the
Library to inform users of various services the Library can provide in July of
each year
d. Outreach Services Librarian will establish liaison with activity directors of
nursing homes and assisted living facilities
e. Establish a van delivery service by January 2020
f. Increase home delivery program from 2020 levels by 50% by January 2022
Objective 2: Provide reference service during all public hours
Strategies
a. Determine staffing schedules and hire staff
Page 8 of 19
b. Hire more staff, as usage of the library increases
Objective 3: Enhance access to Library collections through effective marketing strategies
Strategies
a. Organize a method for patrons to be able to recommend books to other
patrons by January 2021
b. Promote reader’s advisory through displays of books and booklists
recommended by patrons by June 2020
c. Offer book talks or book reviews quarterly starting in April 2020
Objective 4: Develop an aggressive publicity program designed to increase the
frequency with which Georgetown citizens hear about the Library
Strategies
a. Marketing Coordinator will design promotional information guides for
distribution to the public
b. Distribute information about the Library through the Internet, local community
networks, and media outlets
c. Increase public knowledge about Library programs and services by
publishing articles in the Williamson County Sun, City Reporter, Georgetown
View, Community Impact and other local publications
d. Involve staff proactively in community organizations, events, and leadership:
(Leadership Georgetown, Rotary, Kiwanis, Block Parties, and Neighborhood
Night Out events)
Objective 5: Develop a program that assists citizens in finding information regarding
social services
Strategies
a. Identify and create relationships with nonprofit social services agencies
b. Provide space and resources to nonprofit agencies on a weekly basis
c. Provide assistance for citizens to navigate the social services
bureaucracy by training staff regarding local agencies and the services
they provide.
Objective 6: Decrease patron wait time for materials
Strategies
a. Purchase multiple copies of titles in heavy demand
b. Streamline acquisitions process by using technology updates provided by our
vendors
c. Purchase all books that appear on various bestsellers lists including: New York
Times, Wall Street Journal, and Publisher’s Weekly.
Page 9 of 19
d. Accept donations of bestsellers and recently released materials
e. Encourage patrons to request materials for purchase through our online
catalog
Objective 7: Maintain a collection that meets national standards
Strategies
a. Maintain a materials budget that equals or exceeds the median per capita
expenditure determined for libraries with a population between 50,000-100,000
as reported in the annual Public Library Data Service
b. Set up materials acquisitions plan to target areas of deficiency and measure
progress annually
c. Establish a minimum collection of 4 items per capita
d. Exceed circulation of 8 items per capita
e. Maintain a collection in which 25% of the collection is less than 5 years old
f. Weed the entire collection on an annual basis
g. Increase e-book collection by 15% per year
h. Provide access to streaming video service by 2021
Objective 8: Increase non-traditional library materials
Strategies
a. Maintain audio books collection
b. Maintain compact disc collection (music and audiobooks)
c. Maintain digital video disc collection
d. Maintain a collection of graphic novels for adults, children, and teens
e. Increase e-book collection by 15% per year
f. Establish access to video streaming service by 2021
Objective 9: Increase use of the library access
Strategies
a. Increase by 25% the number of residents with library cards by 2022
b. Increase the number of library card holders by 25% the number of residents
with library cards and the number of GISD card holders to 1,000 by 2022
c. Increase the number of GISD card holders to 1,000 by 2022
d. Increase visitations by 25% from 2020 to 2025
e. Partner with GISD Parent Teacher Organizations to sign up families for
library cards
f. Have a major campaign for library card sign ups annually during National
Library Week
g. Have permanent displays at GISD high schools and middle schools
h. Have sign up table at community events such as Red Poppy Festival,
Christmas Stroll, Georgetown Swirl, etc.
Page 10 of 19
Objective 10: Offer monthly talks at the Library and/or Georgetown Art Center on new or
classic books on a variety of genres
Strategies
a. Form a committee to select books and topics for monthly talks by April 2020
b. Schedule talks beginning in January 2020
_____________________________________________________________________________________
Goal II: Attain financial and human resources necessary to meet
the service, information, and library program needs of the
Georgetown community.
Objective 1: Ensure staff is adequate to provide basic service whenever the Library is
open
Strategy
a. Increase staff to equal the median FTE as determined by the Public Library
Data Service (PLDS) by 2022
Objective 2: Provide children’s librarian in the children’s area during all open
hours
Strategy
a. Maintain staffing levels
Objective 3: Provide a licensed social worker to assist with patrons with social services
needs
Strategy
a. Maintain staffing levels
Objective 4: Increase funding though grants
Strategy
a. Apply for Library Systems and Technology Act grants annually
b. Research other grant offerings and apply for a minimum of two
annually
Objective 5: Secure funding for outdoor Library programming space by 2022
Strategy
a. Apply for funding through the City’s Tax Increment Reinvestment
Zone for the Downtown
Page 11 of 19
Objective 6: Secure funding for inclusion of a satellite library by 2022
Objective 7: Secure funding for inclusion of a branch library in a future bond election by
2024
Objective 8: Generate financial resources through an annual auction of donated literary
related items and hold auction annually during National Library Week
Goal III: Provide high quality library services that enrich the
lifelong learning needs for the community.
Objective 1: Provide and improve access to the Library’s catalog, the Internet, and other
appropriate on-line electronic resources
Strategies
a. Improve the Library’s Internet web site
b. Provide training program for staff and library volunteers
c. Provide public terminals, laptops, iPads, and other mobile devices for patrons
to connect to the Internet
d. Train public to use technology effectively within the Library
e. Develop publicity campaign to inform community of newly added resources
f. Develop technology plan (EDGE) that will keep the Library abreast of
technology change and update plan annually
g. Provide wireless Internet access to patrons’ personal devices
h. Develop app to navigate the Library’s catalog, databases, and website
i. Design and provide online tutorial on the GPL website to assist patrons in
learning how to navigate the website
Objective 2: Redesign the reference and non-fiction collection to support independent
learners
Strategies
a. Identify content areas most utilized or requested by patrons
b. Continually identify and evaluate materials that support activities of the life-
long learner
c. Collect and maintain genealogy and local history materials that enhance users’
knowledge and understanding of the community
Objective 3: Develop programming to meet the needs and interests of adults
Strategies
a. Every three years survey adult users to identify the interests and needs that
are appropriate for library-based programs
Page 12 of 19
b. Conduct continuous patron satisfaction surveys
c. Provide space and assistance for Senior University classes
d. Seek co-sponsors from other community groups for library-based programs
e. Contact continuing education agencies annually in order to improve public
library service for adult students
f. Provide space for English as a second language classes
g. Provide space and opportunities for tutoring
h. Provide computer assistance
i. Provide twelve inclusive programs per year for adults with functional disabilities
Objective 4: Develop programming to meet the needs and interests of teens
Strategies
a. Survey teens identify the interests and needs that are appropriate f or library-
based programs
b. Create a space specifically designed for teens
c. Establish a minimum teen collection of 4 items per teen which would include
Graphic Novels
d. Seek co-sponsors from other community groups for library-based programs
targeted at teens
e. Maintain a Teen Advisory Board
f. Provide twelve inclusive programs per year for teens with functional disabilities
beginning January 2020
Objective 5: Develop programming to meet the needs and interests of children
Strategies
a. Provide storytimes for English and Spanish speaking children
b. Provide special programs during school holidays
c. Provide evening and weekend storytimes
d. Establish a children’s collection of 4 items per child
e. Provide adequate space for special children’s events such as the summer
reading program and other educational and cultural events
f. Provide storytimes for children with learning disabilities
g. Develop and promote a toy lending library
h. Provide twelve inclusive programs per year for children with functional
disabilities beginning January 2020
Objective 6: Provide adequate space for library patrons to meet and share information
and ideas
Strategies
a. Provide large meeting room for civic and community organizations to meet
b. Provide large meeting room to hold lectures, concerts, recitals, public forums,
book clubs, and cultural and educational events
Page 13 of 19
c. Provide small meeting rooms for group study and small meetings
d. Provide space for public art exhibits, displays, and crafts
e. Provide space for educational traveling exhibits
Objective 8: Develop cultural programming at the Library
Strategies
a. Coordinate with local institutions such as Southwestern University, the
Williamson County Historical Museum, Preservation Georgetown, and other
cultural organizations that represent Hispanic, Native American, African
American and other ethnic or religious minorities to assist with cultural
programming
b. Provide meeting room space for cultural events
________________________________________________________________
Goal IV: Develop a professional working environment that
fosters continuous improvement, teamwork, and creativity.
Objective 1: Establish continuing education requirements for Library Director
Strategy
a. Require completion of a minimum of 20 hours of continuing education courses
per year or 3 hours of college credit per year
Objective 2: Develop appropriate in-service training program for all staff
Strategies
a. Identify staff training needs and customize training plan for each staff member
annually
b. Train all staff in patron service, teamwork, and communication skills
c. Provide standardized training for new hires
d. Conduct bi-weekly staff meetings
e. Conduct monthly safety training
Objective 3: Support staff attendance at conferences, seminars, and continuing
education events
Strategies
a. Identify continuing education opportunities that match employees’ training
plans and send staff to appropriate events
b. Provide annual financial support for both institutional and personal
memberships in professional organizations
Page 14 of 19
c. Provide financial support for staff participation in professional organizations
Objective 4: Maintain and expand an effective volunteer program
Strategies
a. Maintain paid volunteer coordinator to plan for and train volunteers
b. Identify jobs for volunteers and develop work plans with staff
C. Recruit, train, schedule and evaluate volunteers
d. Identify community groups and organizations that wish to establish formal
volunteer partnerships with the Library
Goal V: Build relationships and partnerships that support
outreach and reflect the community’s diversity.
Objective 1: Initiate, maintain, and work to grow partnerships with nonprofit agencies,
corporate entities, governmental agencies, schools, community organizations, and
citizens
Strategies
a. Establish and maintain relationships with other area libraries to share
information and pool resources
b. Establish contact with area businesses, industries, nonprofit and governmental
agencies as potential partners for library programs
c. Improve communications with local schools to coordinate resources and
collaborate on projects
d. Maintain Inter-Library Loan program with the Georgetown Independent School
District
e. Attend six outreach programs (examples: neighborhood night out/festivals) per
year
Objective 2: Partner with faith-based community to provide programs/discussions
designed to engage individuals of diverse faiths in interactions based on current and
classic titles on religion aimed at educating and building understanding.
Strategies
a. Work with the Ministerial Alliance to create a committee to assist with
programming
b. Work with Courageous Conversations to assist with programming
Page 15 of 19
Objective 3: Select two or more books per year for the community to read (i.e.
Georgetown Reads) for the purpose of building greater understanding and respect for
social issues related to race, religion, gender, and sexual orientation.
Page 16 of 19
1 of 2
INGRAM LIBRARY SERVICES LLC
Discounts for the
STATE OF TEXAS - 715-M2 (Statewide Procurement Commission)
The following terms and discounts are offered to the Public Library Members.
Contract Period: September 1, 2014 through February 29, 2020
Book Discounts Per Binding Discount %
Hardcover Trade (Adult & Juvenile) 47.0%
Quality & Mass Market Paperbacks (Adult & Juvenile) 41.0%
Prebound Books – Perfection Learning & San Val Turtlebacks 30.0%
Library Binding Editions (Adult & Juvenile) 15.5%
Short Discounted / Non-Trade Titles 10.0%
University Press Titles 10.0%
Legal, Technical, Reference and Scientific Titles 10.0%
Continuations - Trade Hardcover 47.0%
Continuations - Paperbacks 41.0%
Continuations - Short Discounted / Non-Trade Titles 10.0%
Net Titles at zero discount with no service charge 00.0%
Audiovisual Discounts Per Format Discount %
Spoken Word Audio CDs – Trade 45.5%
Spoken Word Audio CDs – Non-Trade 20.0%
Playaways 20.0%
DVDs 31.5%
Music CDs 25.0%
Net Titles at zero discount with no service charge 00.0%
Special Notice:
It is the responsibility of each Library Member to inform your Account Services Representative that you
wish to set up a new account or maintenance an existing account under the terms of this contract.
Ingram cannot issue credits for accounts failing to follow the proper notification and account set up
procedures. If a separate account is required for Continuations titles, a twice -a-month shipment
schedule will apply.
Any item ordered prior to the contract start date will not receive the discounts offered herein. This
includes both standing orders and previous backorders. Should the library receive a previously ordered
item after the contract is in effect, previous discounts will apply.
Shipping Charges:
Orders will ship FOB Destination with Ingram-paid freight from your Ingram designated primary and
secondary distribution centers. Items receiving processing and cataloging services may ship from the
primary distribution center exclusively.
Should you decide to order from any of our other distribution centers your shipping cost will average 3 -
7% of the total invoice price. Designation is subject to change by Ingram to provide the best service for
your library. No handling fees or other charges are added. Ingram normally ships items via UPS ground
transportation, Ingram delivery, or common carrier.
Page 17 of 19
2 of 2
Payment Terms:
Payment terms under this offer shall be 1% 10 Days/Net 30 Days EOM . Payment is required for invoices
within these terms even when a purchase order has not been completed. Ingram does not invoice for
items until they have been shipped. Ingram offers a 1% cash discount on payments made within 10 days
of statement date. Credit card payments are not eligible for this discount. Payments must be
postmarked by the 10th of the month to qualify for the 1% discount. This discount is shown on your
invoice and must be taken at the time the invoice is paid and cannot be taken retroactively. These
additional savings can be substantial when you take advan tage of the prompt payment discount.
Processing Prices Price Per Unit
Mylar jacket, attached $0.65
Ryco Paperback Cover-up - 15 mil $1.79
Digital Processing for Audiovisual $1.95
Security Strip $0.40
Barcode affixed $0.18
Spine Label $0.18
RFID tag- unprogrammed (standard) $0.35
RFID tag – programmed (standard) $0.45
Pre-binding -Heckman $4.85
Cataloging Prices Price Per Record
BookMARC record FTP $0.25
Copy Cataloging $1.20
**Processing services are offered only for materials purchased t hrough Ingram. For additional information
contact your representative.
Ingram Contact List:
The Public Library Members have toll-free telephone access to any Ingram point of contact. To reach
Ingram Library Services dial (800) 937-5300. Your call will be answered by an automated voice system
that will offer several prompts to assist you in reaching the correct department , or you may reach your
Senior Sales Representative directly at:
• Stephen Casey, Senior Sales Representative…………...(214) 952-6310
Email: stephen.casey@ingramcontent.com
• John Mangrum, Inside Sales Representative ............... Dial Ext. 35774
Email: john.mangrum@ingramcontent.com
• Customer Care .............................................................. Press Option 1, then 1
Email: ILSCustomer.service@ingramcontent.com
To discuss concerns or issues regarding your account
• Account Services .......................................................... Press Option 1, then 3
Email: requirements@ingramcontent.com
To Set Up / Update an Account
Remittance address:
Ingram Library Services LLC, P.O. Box 502779, St. Louis, MO 63150-2779
Email: cashapp@ingramcontent.com
Page 18 of 19
Page 19 of 19