HomeMy WebLinkAboutAgenda_LAB_10.06.2020Notice of Meeting for the
L ibrary Adv isory B oard
of the City of Georgetown
October 6, 2020 at 6:00 P M
at Virtual
T he C ity o f G eorgetown is c o mmitted to c ompliance with the Americans with Dis ab ilities Ac t (ADA). If yo u
req uire as s is tanc e in participating at a p ublic meeting d ue to a disability, as d efined und er the ADA, reasonable
as s is tance, ad ap tatio ns , or acc o mmo d ations will b e provid ed up o n req uest. P leas e contac t the C ity S ecretary's
O ffic e, at leas t three (3) d ays p rio r to the s cheduled meeting date, at (512) 930-3652 or C ity Hall at 808 Martin
Luther King Jr. S treet, G eo rgeto wn, T X 78626 for ad d itional info rmation; T T Y us ers route thro ugh R elay
Texas at 711.
C onsiste nt wi th Gove rnor Gre g A bbott’s suspension of vari ous pr ovisions of
the O pe n M e eti ngs A c t, effe ctive A ugust 1, 2020 and until further notice , to
r educ e the c hanc e of C O V I D -19 tr ansmi ssion, all C i ty of Geor getown
A dvisor y B oard me etings will be hel d vir tually. P ubl ic c omme nt will be
allowed via te le confe re nc e; no one wil l be allowed to appe ar i n per son.
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Topic : L ibr ar y A dvi sor y B oar d M ee ting
Time: O c t 6, 2020 06:00 P M C e ntr al Ti me (U S and C anada)
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Page 1 of 19
You will be asked to enter your name and email addr e ss (this is so we c an
ide ntify you whe n you are call e d upon). To spe ak on an ite m, c li ck on the
“Raise your H and” option at the bottom of the Zoom me e ti ng webpage onc e
that ite m has ope ne d. When you ar e cal le d upon by the R ec ording S ec re tar y,
your de vi c e wi ll be re mote ly un-muted by the A dmini str ator and you may
spe ak for thr ee mi nutes. P le ase state your name clear l y, and whe n your time
is over, your devic e will be mute d again.
U se of pr ofani ty, thre atening l anguage, slande rous r e mar ks, or thre ats of
harm ar e not all owe d and will r e sult i n you be ing imme diate ly r emove d from
the mee ti ng.
Regular Session
(T his R egular S es s ion may, at any time, be rec es s ed to c o nvene an Exec utive S es s ion for any purp o s e
authorized b y the O pen Meetings Ac t, Texas G o vernment C ode 551.)
A Disc ussio n o n how this virtual conferenc e will b e c o nducted , to inc lude optio ns fo r pub lic comments and
ho w the p ublic may address the C ommis s io n. -Eric Lashley, Lib rary Direc tor.
B C itizens wis hing to ad d res s the b o ard . As o f the d ead line, no persons were s igned up to speak on items
other than what was posted on the agenda. – Michael Kelley, Bo ard C hair. No actio n req uired.
C C ons id eratio n and p o s s ib le ac tion to app ro ve the S eptemb er 1, 2020 Lib rary Advis o ry Board minutes . -
Michael Kelley, Board C hair.
D C ons id eratio n o f the Lib rary Directo r's rep o rt. -Eric Lashley, Lib rary Direc tor.
E R eview of Lib rary's p hased C O VI D re-o p ening p lans. -Eric Lashley, Library Direc tor
F C ons id eratio n and p o s s ib le ac tion to rec ommend Ingram, Inc. as the preferred vendor fo r library material
purchas es . -Eric Las hley, Lib rary Director.
G C ons id eratio n and p o s s ib le ac tion to draft a letter to Mayo r and C ounc il c oncerning library services. -
Michael Kelley, Board C hair.
H C ons id eratio n and p o s s ib le ac tion regarding future meeting d ates and times . -Mic hael Kelley, Board
C hair.
Ce rtificate of Posting
I, R obyn Dens mo re, C ity S ec retary for the C ity of G eorgetown, Texas, do hereb y certify that this Notice of
Meeting was p o s ted at C ity Hall, 808 Martin Luther King Jr. S treet, G eorgeto wn, T X 78626, a p lace readily
acc es s ib le to the general p ublic as req uired by law, on the _____ day of _________________, 2020, at
__________, and remained so p o s ted fo r at leas t 72 c o ntinuo us hours prec eding the sc heduled time of s aid
meeting.
__________________________________
R o b yn Dens more, C ity S ecretary
Page 2 of 19
Minutes of the Meeting of the
Library Advisory Board
City of Georgetown
September 1, 2020
The Library Advisory Board met on Tuesday, September 1, 2020 at 6:00 p.m. virtually using a Zoom
meeting.
Consistent with Governor Greg Abbott’s suspension of various provisions of the Open Meetings Act,
effective August 1, 2020 and until further notice, to reduce the chance of COVID-19 transmission, all City
of Georgetown Advisory Board meetings will be held virtually.
MEMBERS IN ATTENDANCE: Michael Kelley, Richard Thielmann, Thom Sinwell, Susan Cooper, David
Garlock, and Linda Schaffer.
MEMBERS ABSENT: None.
STAFF IN ATTENDANCE: Eric Lashley – Library Director
The meeting was called to order at 6:00 p.m. by Board Chair – Kelley.
Regular Agenda
A. Discussion on how this virtual conference will be conducted, to include options for public
comments and how the public may address the Commission. – Eric Lashley, Library Director.
Lashley explained to the Board how the meeting would proceed if a member of the public
wished to join the meeting. Lashley asked for Chair Kelley to call roll when voting on an agenda
item to allow for a clear recording of the vote. No action required.
B. Citizens wishing to address the Board. -Michael Kelley, Chair. As of the deadline, no persons
were signed up to speak on items other than what was posted on the agenda. No action
required.
C. Consideration and possible action to approve the August 4, 2020 Library Advisory Board
minutes. – Michael Kelley, Board Chair. Motion Schaffer, seconded by Thielmann to approve
the minutes of the August 4, 2020 Library Advisory Board meeting. Approved 6-0.
D. Consideration of the Library Director’s report. - Eric Lashley, Library Director. Before Lashley
reviewed the monthly statistics, he informed the Board the staff were experiencing high levels
of stress and anxiety dealing with the COVID 19 pandemic. Lashley reported the staff have used
many days of sick leave due to stress and anxiety. Staff have been working directly with the
public since May 1 and they’re exhausted. Board members expressed their concern and asked if
more volunteers could be used, hours could be reduced, and other solutions to help the staff.
Lashley noted additional stress was experienced by staff members deciding how to handle the
opening of school. Lashley will allow children of employees to use the Library’s study rooms
during the day to do their schoolwork virtually.
Page 3 of 19
The Library brought back volunteers starting August 28. Sinwell asked why the Library had
brought back volunteers on a limited basis. Lashley explained the staff were concerned about
having additional individuals near them in their workspaces. Lashley informed the Board a
minority of the staff were extremely concerned about bringing back volunteers. When librarians
Melissa Mote and Kristin Zepeda left the Library, it became easier to convince the staff they
could not handle the workload without more assistance. The Library is bringing back the
volunteers on a limited basis for a few weeks to raise the comfort level and will then add
volunteers every day. The Library will continue to open later on Wednesdays to assist staff in
dealing with the workload. Lashley will give a presentation on how the Georgetown Public
Library has reopened services at the September 11, 2020 Central Texas Library System’s Annual
meeting.
Lashley reported visitations for July were 18,184 as compared to 37,413 in July 2019. Checkouts
equaled 40,002 in July as compared to 57,301 in July 2019. Lashley felt those numbers were
remarkable during a pandemic.
The Inter-Library Loan service has been suspended until the beginning of 2021. The ILL service
was one staff needed to suspend to focus on other core services.
OverDrive checkouts remained strong with 5,654 ebook checkouts and 2,593 downloadable
checkouts. Volunteer hours equaled zero in July but should start going up after September.
Meeting room usage equaled zero and will remain unavailable until the beginning of the year.
Lashley reported the Library plans to continue with Grab and Go service until the new infection
rate per 100,000 was 1.1 and the positivity rate of test was at or below 5%. Schaffer asked
where the Library received the infection rate data. Lashley reported he had daily access to the
County Health Department figures. Schaffer worried the numbers weren’t accurate. Lashley
said there was concern with schools opening in-person and larger group gatherings the infection
rate would spike. The main concerns are without immunity or a vaccine, the Library will have
limited services. The Library is looking into creating in-person outdoor children’s programs for
the fall when temperatures are lower.
Lashley informed the Board of the Friends of the Library’s annual membership meeting which
will be held virtually on Tuesday, September 8 at 10 a.m.
Lashley reported the Confronting Racism: A Community Conversation program had technical
issues and the staff were looking to find a way to recreate the event and broadcast it on
YouTube or other social media platforms. No action required.
E. Review of Library’s current budget and budget requests for FY 2021. – Eric Lashley, Library
Director. Lashley reported the Library’s proposed budget is going to be very good considering
the uncertainty of the current economy. The Library will have a small cut to its Travel and
Training and Office Supplies budgets. The $30,000 budget cut from this fiscal year will be
restored. Most staff will receive both a market adjustment and a merit increase depending on
Page 4 of 19
their evaluations. Property tax figures came in higher than expected. At the Council budget
workshop, it was noted (as well as reported in the Sun) that there was a very large number of
residents that responded to the City’s citizen survey that they wanted the Library budget to be
increased. Lashley and Kelley felt this was important in keeping the Library’s cuts to a minimum.
F. Consideration and possible action to draft letter to Mayor and Council concerning Library services
and budget. Michael Kelley, Board Chair. Kelley told the Board he felt it would be a good strategy
to wait to send a letter to the new Mayor and Council members after the November election. He
felt it would be a good idea to inform them of the Library’s strategic plan and need for a Circulation
Services Manager. Lashley reported he was scheduled to present to Council on December 8, 2020
and felt the timing would be appropriate. Board members agreed to begin drafting a letter, but not
send it until after the election. No action taken.
G. Consideration and possible action regarding future meeting dates and times. – Michael Kelley,
Board Chair. The next meeting will be held as regularly scheduled, on Tuesday, October 6, at 6 p.m.
via Zoom.
Chair Kelley adjourned the meeting at 7:33 p.m.
Respectfully submitted,
Michael Kelley Richard Thielmann
Chair Secretary
Page 5 of 19
GEORGETOWN PUBLIC LIBRARY
Oct Nov Dec Jan Feb Mar*Apr*May Jun Jul Aug Annual Total
Patron Visits
Current Year 32586 26643 23995 35422 33250 17193 NA 9883 5802 18184 10272 213230
2018-2019 32687 17375 27062 28098 38313 34359 34863 35202 36305 37413 33739 386647
Circulation Annual Total
Current Year 46708 38121 39868 44513 41707 31253 5296 24497 40771 40002 39822 392558
2018-2019 43804 36467 35565 43704 43782 47233 43448 46603 53945 57301 50579 547279
Annual Total
# patron checkouts 4722 4274 4258 4624 4639 3886 1173 2624 3869 3553 3634 41256
WOW! Circs 2447 2063 2454 2276 2320 1903 36 669 1764 2010 2392 20334
Children's Programs
Attendance 1380 595 1057 909 1067 650 287 48 24 98 0 6115
Programs 7 2 4 4 6 2 4 1 2 5 0 37
Story Time Programs 28 14 13 28 24 10 6 5 1 3 0 132
Other (Tour, Movies, Crafts)8 2 4 8 8 4 0 0 1 0 0 35
After School Programs 4 5 3 5 5 1 0 0 0 0 0 23
Teen Programs
Programs 7 5 3 6 5 7 3 0 2 3 0 36
Attendance 112 81 58 96 96 99 29 0 11 39 0 571
Teen Space Users 572 491 461 606 599 433 NA NA NA NA NA 3162
Adult Programs
Programs 17 7 9 17 14 9 3 1 1 2 2 82
Attendance 402 227 154 442 641 121 56 58 9 45 115 2270
Other Services
GPL ILL Req. filled 99 77 98 73 92 63 0 0 0 124 51 677
Outgoing ILL 24 21 32 17 116 36 0 5 15 21 8 295
ILL Requests 91 142 35 119 96 35 0 0 0 148 17 683
Overdrive usage (E-books)3944 3793 3628 4212 3851 4843 5986 5714 5504 5654 5666 52795
Overdrive usage (audiobooks)2044 2069 2007 2387 2280 2289 2410 2415 2434 2593 2537 25465
SimplyE 6 7 4 17
Database Searches 5,102 3648 8750
Volunteer Hours
Adult 911 688 710 757 909 764 0 0 0 0 0 4739
Teen 88 69 27 40 47 42 0 0 0 0 0 313
Community Service 6 1 2 0 0 0 0 0 0 0 0 9
Total 1005 758 739 797 956 806 0 0 0 0 0 5061
Registrations
2019 2020
FY 2019-2020 Statistics
Page 6 of 19
City Residents-new 240 172 200 285 286 119 32 130 176 155 182 1977
Non-residents-new 129 42 76 117 103 56 8 43 62 60 61 757
GISD Student memb.4 5 2 11 10 2 0 1 1 1 3 40
Total 373 219 278 413 399 177 40 174 239 216 246 2734
Cash Receipts
Non-resident fees 2,465.00 1,735.00 1,985.25 3,275.00 3,095.00 1,350.00 - 1,410.00 18,020.53 3,030.00 3,820.00 40,185.78
Copies 1,820.83 1,466.13 1,452.92 2,326.43 1,782.48 698.10 - 5.50 137.80 180.10 240.00 10,110.29
Donations 3,291.33 3,279.70 2,962.68 2,859.40 2,696.13 1,046.35 - 978.65 2,755.17 2,425.89 2,663.99 24,959.29
Gifts/Memorials 7,000.00 2,100.00 4,430.00 39,415.00 55,197.85 250.00 - 540.74 11,345.59 8,000.00 775.00 129,054.18
Meeting Room Use
# of attendees 3038 2348 1450 2572 3790 1462 NA NA NA 0.00 0.00 14660
# of reservations 128 310 76 95 117 61 NA NA NA 0 0 787
Study Room Use
# of attendees 520 584 793 829 443 NA NA NA 0 0 3169
# of reservations 201 244 317 321 171 NA NA NA 0 0 1254
Library Collection Changes
Copies Added 2057 1222 1588 1452 748 1381 974 864 1124 1161 1038 13609
Copies Discarded 1232 937 938 1065 1460 863 1126 901 1048 989 823 11382
59 97 72 149 118 67 87 45 60 6 24 784 Donations Added
Page 7 of 19
Director’s Monthly Report
Georgetown Public Library
September 2020
September Highlights
• The library was closed September 7 for Labor Day.
• The library building and bookmobile remained open and in operation, with limited services. Patrons and staff
continue to wear masks.
• The library continued opening at noon on Wednesdays to allow staff to work on check -in and shelving. After
welcoming a small group of volunteers back into the building and shelving the backlog of materials, the library
plans to resume opening at 9 a.m. in early October.
• The Arts and Culture Board approved the purchase of Quest for Knowledge by Jay Schaan to add to the City’s
permanent art collection. This brightly colored sculpture is currently located just outside the library’s 8th Street
entrance.
• Library Assistants Erin Birney and Jaime Gould resigned from their positions.
• There were three virtual Storytimes in September.
• September programs for adults included:
o Tuesday Talks with Ann & Britin
o Confronting Racism: A Community Conversation (re-recorded and will be placed on YouTube for public
viewing)
o Art exhibits installed, continue through the end of September:
▪ Rachel Hurst: “The Color of Animals” (Bridge & Hall galleries)
▪ Jennifer Gillen “Petal & Ink” (Café Gallery)
Patron Comment
There were no patron comments in September.
Page 8 of 19
DONOR DONATION
Linda Delaney $200 unspecified
Henry Haliasz Martian Year 500: The Second Beginning
Marilyn Ritenour $25 for teen book on science
Don & Jacqueline Brown $300 unspecified
Colonel Lester Frazier $250 for staff Christmas party
GEORGETOWN PUBLIC LIBRARY
DONATIONS -- August 2020
Page 9 of 19
Contract Item List
Contract No. 715M2 Publications, Audiovisual Materials, Books, Textbooks, and Ancillary Services
Ingram Library Services LLC
Category 1 Digital pre‐loaded; all‐in‐one audio books 20% 20% 20% 20%
Category 2 Digital pre‐loaded; all‐in‐one audio book pack kits N/A N/A N/A N/A
Category 3 Digital pre‐loaded N/A N/A N/A N/A
Category 4 Audiovisual Pre‐loaded; Device included N/A N/A N/A N/A
Category 5 Adult trade; fiction/non‐fiction hardbound 38% 47% 20% 38%
Category 6 Adult trade; fiction/non‐fiction paperback 36% 41% 20% 36%
Category 7 Juvenile trade; fiction/non‐fiction hardbound 38% 47% 20% 38%
Category 8 Juvenile trade; fiction/non‐fiction paperback 36% 41% 20% 36%
Category 9 Mass market paperback; rack 36% 41% 20% 36%
Category 10 Non‐trade publication; hardbound 10% 10% 20% 10%
Category 11 Non‐trade publications; paperback 10% 10% 20% 10%
Category 12 University press 10% 10% 20% 10%
Category 13 Adult library bound; fiction/non‐fiction 10% 15% 20% 10%
Category 14 Juvenile library bound; fiction/non‐fiction 10% 15% 20% 10%
Category 15 Pre‐bound hardbound 30% 30% 20% 30%
Category 16 Pre‐bound paperback N/A N/A N/A N/A
Category 17 Music/Audio Compacts Disc; Pre‐recorded 10% 10% 10% 10%
Category 18 Music/Audio Record Disc, Vinyl; Pre‐recorded N/A N/A N/A N/A
Category 19 Audiovisual DVD/Blue‐ray pre‐recorded; feature/non‐
feature films 25% 31% 20% 25%
Category 20 Spoken word/audio compact disc pre‐recorded; abridged 45% 46% 20% 45%
Category 21 Spoken word/audio compact disc pre‐recorded; un‐abridged 45% 46% 20% 45%
Category 22 Spoken word/audio MP3 format pre‐recorded; un‐abridged 45% 46% 20% 45%
*N/A = not awarded
Additional Information
Electronic and Digital Materials
Print Materials
Nonstandard Formats
Net titles for all categories and bindings are invoiced at 0.0% discount. For public, K12 school libraries and State Agencies, Spoken word audio non‐trade/short discount
invoiced at 10.0% discount. Video Games invoiced at 5.0% discount for all categories. Continuations and standing order programs receive the same discounts as firm orders.
Academic Institutions
Category
State Agencies and
Co‐Op Member
Category
K‐12
School Libraries
Category
Public Libraries
(City, Regional, etc.)
Category
Page 10 of 19
Contract Item List
Contract No. 715M2 Publications, Audiovisual Materials, Books, Textbooks, and Ancillary Services
Ingram Library Services LLC
Premium Processing ‐ Shelf‐Ready Base Price Description
Mylar Jacket (or Laminate Cover), Label Protectors, Spine
Label, Barcode, and Standard MARC Record $1.19 Mylar or up to 2 label protectors, spine label, barcode, standard
BookMARC record. Laminate paperback cover is a separate charge.
Mylar Jacket (or Laminate Cover), Label Protectors, Spine
Label, Barcode, RFID Tag (programmed and applied), and
Standard MARC Record
$1.99
Mylar or up to 2 label protectors, spine label, pre‐programmed RFID
and barcode (1) set, standard BookMARC record. Laminate
paperback cover is a separate charge.
Processing Services Base Price Description
Brief MARC Record No Charge If Vendor Offers MARC records, a Brief MARC Record Shall Be Free
of Charge, Per the Terms of This RFP
Full MARC Record 0.35 BookMARC record via FTP or ipage
Mylar Jacket 0.69 attached via tape or glue
Barcode Label 0.20
Label (per application‐Customer supplied) 0.20
Label (per application‐Vendor supplied) 0.20
Genre Label 0.20
Spine Label 0.20
Label Protector 0.25
Pocket (paper) 0.35
Pocket (vinyl) 0.45
Property Stamp (per impression) 0.20
Spine Tape (inside) 1.55
Spine Tape (Outside) 0.85
Audio Visual Processing and Accessories Base Price Description
Digital Processing for Media $2.00 Up to 6 digital labels
Format Conversion Service N/A
Hub Label (per application) $0.25
Shrink Wrap Removal $0.55
DVD/CD Case, Holds Single Disc (Paper) N/A
DVD/CD Case, Holds Single Disc (Plastic) $1.99 DVD single disc case.
DVD/CD Case, Holds Multiple Discs $2.60 DVD multiple disc case
DVD/CD Case, Locking $2.59
Single DVD OneTime locking case at $2.59. Multi‐DVD OneTime
locking case at $3.50. Single music CD OneTime locking case at
$3.00, Double music CD OneTime locking case at $3.50.
Spoken Audio CD Case; Various Capacities $3.80
small spoken audio CD clam case; $4.75 medium spoken audio CD
clam case; $6.00 large spoken audio clam case.
Page 11 of 19
Laminated Paperback Covers Base Price Description
Polypropylene Laminate; Various Thicknesses $1.85
$1.85 for 15 mil laminate cover. $1.99 for 5 mil laminate cover. Clear
polyester, applied to front and back cover. The 2‐mil spine ensures
the book remains flexible.
Vinyl Laminate; Various Thicknesses N/A
RFID/Theft Deterrents Base Price Description
Pre‐programmed RFID/Barcode Set (1 Barcode); Applied to
book $0.80
RFID ("universal" tag programmed and applied) $0.99 Ingram‐supplied tag
CD/DVD Overlay RFID Tag $1.29 StingRay Full Disc Overlay RFID Tags
Theft Deterrent Tape/Strip $0.50 3M or Checkpoint theft strip placed inside book or on case
Additional Processing Components
Ingram offers prebinding services for $5.45 per unit. Spoken Audio CDs can be repackaged into locking MediaSAFE cases for $4.95 per unit
small case (holds up to 14 CDs) and $5.30 per unit large case (holds up to 26 CDs.) Processing options requested by the Library and not
specifically listed on this price sheet will be offered at our standard pricing at the time an option is added to the customer's account profile.
Ingram can provide custom cataloging including linking, record upgrades, and original cataloging. Pricing is custom quoted based on the
individual library's specifications.
Page 12 of 19
September 30, 2020
Valerie Barber
Acquisitions Manager
Georgetown Public Library
402 West 8th Street
Georgetown, TX 78626
Via email: Valerie.barber@georgetown.org
RE: Current Discount Terms and Conditions of Sale – Georgetown Public Library
Dear Ms. Barber:
Thank you for allowing Baker & Taylor the opportunity to provide a pricing proposal outlining the current terms
offered to the Georgetown Public Library. Our proposal, which includes additional details regarding our services,
follows this letter.
Should you have any questions regarding this proposal, please do not hesitate to contact me at 800‐775‐7930 ext.
3135. I will be happy to assist you in any way possible.
Thank you again for this opportunity.
Sincerely,
Stefanie Kremer
Director, Pricing Services
Baker & Taylor, LLC
2810 Coliseum Centre Drive, Suite 300
Charlotte, NC 28217
800‐775‐7930 ext. 3135
stefanie.kremer@baker‐taylor.com
Page 13 of 19
Terms and Conditions of Sale
Please see the following Attachments, outlining discount and service terms:
Attachment A Discount Terms and Conditions of Sale
Attachment B Material Category Definitions
Attachment C Enhanced Services Program
Attachment D Returns Policy
Ordering
Orders may be placed by mail, toll free telephone, toll free fax, or electronically via our websites or the ordering library’s ILS.
Book / Spoken Word
Baker & Taylor
Ordering Department
Commerce Service Center
3584 Old Maysville Road
Commerce, GA 30529
Toll Free Telephone: 800‐775‐1100
Toll Free Fax: 800‐775‐7480
Website: Title Source
Shipping
Orders will be delivered FOB Destination, with Free Shipping from your primary service center.
Staff accounts (for personal use) are available; orders for these accounts will be taxed appropriately and will be invoiced for any
shipping costs.
A transportation surcharge of 1.0% per invoice total (excluding cataloging and processing fees) for books and spoken word audio
materials will appear as a separate line item on each invoice. The maximum fee will be $25.00 per invoice.
Invoicing
Invoices are generated with each shipment and will be sent directly to the ordering Library or billing entity as designated.
Payment terms are net 30 days from the date of invoice.
Returns
Baker & Taylor will accept the authorized return of items that are damaged, defective (i.e. publisher’s defects), or incorrectly
shipped. The enclosed Baker & Taylor Returns Policy (Attachment D) provides detailed information on credits and returns.
Customer Service/ Online Support
Your Customer Service representative is available to assist with any questions or special requirements. Contact information is
listed below.
Book and Spoken Word Audio Material
Wendy Hardy
800‐775‐1200, ext. 2776
wendy.hardy@baker‐taylor.com
You may view the status of any order, at any time, online, via our Online Customer Support website.
Online Customer Support (OCS) is available to Libraries via our website at http://www.baker‐taylor.com. OCS is Baker & Taylor's
free web‐based account management system. OCS's sophisticated search options include the ability to query orders by Purchase
Order Number, B&T Number, ISBN, and Order Date Range. You can also view detailed information, including order and account
status, warehouse location, quantities and prices, and shipping details.
Page 14 of 19
Attachment A
Baker & Taylor, LLC
Discount Terms and Conditions of Sale (Firm Order Print Book and Spoken Word Audio)
Georgetown Public Library (Georgetown, TX)
Baker & Taylor, LLC is pleased to offer the discount terms and conditions listed below. The pricing grid below provides discounts for
each product category offered by Baker & Taylor.
Product
Category Category Definition (a) Price Indicator Discount
I.
Adult Trade Hardcover Editions
(Popular Fiction & Non‐Fiction, and may include some
spoken word audio)
0 ‐ (zero) (Hardcover Trade Editions)
C ‐ (Hardcover Computer Books) 46.2%
II. Juvenile Trade Hardcover Editions
(Popular Fiction & Non‐Fiction)
J 46.2%
III. Adult Quality Paperback Editions
(Popular Fiction & Non‐Fiction)
B ‐ (Paperback Trade Editions)
C ‐ (Paperback Computer Books)
1‐3 copies/title = 40.5%
4‐9 copies/title = 41.9%
10+ copies/title = 43.2%
IV. Juvenile Quality Paperback Editions
(Popular Fiction & Non‐Fiction) G
1‐3 copies/title = 40.5%
4‐9 copies/title = 41.9%
10+ copies/title = 43.2%
V. Mass Market Paperback Editions P
1‐3 copies/title = 40.5%
4‐9 copies/title = 41.9%
10+ copies/title = 43.2%
VI. Single Edition Reinforced (Juvenile) R 23.8%
VII. Publisher's Library Edition (Juvenile) Z 23.8%
VIII. University Press Trade Editions (may be of any binding and
include some spoken word audio) A 15.0%
IX.
Text, Technical, Reference, Professional Medical, Small
Press, some University Press titles (excluding University
Press Trade Editions) and/or Titles of Limited Demand
(may be of any binding and include some spoken word
audio)
S/X/N ‐ (Text, Technical, or Reference Editions)
L ‐ (Hardcover Editions from Small Press and
Hardcover Titles of Limited Demand—primarily Adult)
7 ‐ (Hardcover Titles of Limited Demand—primarily
Juvenile)
M ‐ (Paperback Editions from Small Press and
Paperback Titles of Limited Demand—primarily Adult)
1 ‐ (Paperback Titles of Limited Demand—primarily
Juvenile)
T/U/V/W/4/Letter O ‐ (Specialty Textbooks)
5/6/8 ‐ (Professional Medical Titles)
S = 15.0%
X = 15.0%
N = 0.0% (b)
L = 0.0% (c)(d)
7 = 46.2% (d)
M = 0.0% (c)(d)
1 =
1‐3 copies/title = 40.5%
4‐9 copies/title = 41.9%
10+ copies/title = 43.2% (d)
T = 0.0%
U = 0.0%
V = 0.0%
W = 0.0%
4 = 15.0%
Letter O = 15.0%
5 = 0.0%
6 = 15.0%
8 = 15.0%
X.
Imported English and Non‐English Language Editions
F/K/3
F = 0.0%
K = 15.0%
3 = 0.0%
XI. Enhanced Service Program
Y / Q 0.0% (e)
XII. Spoken Word Audio H 45.5%
XIII. Board Books I
1‐3 copies/title = 40.5%
4‐9 copies/title = 41.9%
10+ copies/title = 43.2%
XIV. Novelty Items/Activity Books I
1‐3 copies/title = 40.5%
4‐9 copies/title = 41.9%
10+ copies/title = 43.2%
XV.
Special Programs, such as:
‐ Paw Prints and FollettBound Editions
‐ Turtleback Editions
‐ Playaway Audio Editions
D
E
All Playaway Audio editions
D = 0.0%
E = 23.8%
15.0%
(a) Please see Baker & Taylor’s Category Definitions for full category definitions, which are attached hereto and incorporated herein by reference.
Materials produced for TextStream print‐on‐demand services may fall into any category.
(b) Titles which receive minimal publisher discount will be invoiced at publisher’s list price.
(c) Represents publishers with limited sales volume, based upon a semi‐annual review. These titles may be of any binding type or publisher of origin.
(d) Represents individual titles which do not qualify for preferred stock status (based upon a quarterly review) and individual titles which qualify for
preferred stock status, but have limited demand (calculated over a rolling 12 month period). These titles may be of any binding type or publisher of
origin.
(e) Titles where Baker & Taylor receives no discount from the publisher or prepayment is required by the publisher or publishers whose titles have limited
demand and/or non‐commercial publishers will be invoiced at list price.
Page 15 of 19
Attachment A (Continued)
Baker & Taylor, LLC
Discount Terms and Conditions of Sale
Also, please note that:
Publisher’s list price is subject to change without notice.
Except where otherwise noted, book discounts are applied to current publisher's list price at the time of shipment.
Baker & Taylor reserves the sole right to be the final determinant of product categories, category definitions and price
indicators. The discounts vary based on this determination.
Titles are categorized by Baker & Taylor for pricing purposes by considering the binding, general marketing categories,
demand for certain titles, preferred stock status, cost of acquisition, cost of distribution, and the size or type of publisher,
as well as factors related to relationships with publishers such as shipping terms, payment terms, publisher’s discount,
returnability to publishers and other factors.
Product categories, category definitions and price indicators are subject to change at Baker & Taylor’s sole discretion,
without notice, based upon the above‐described factors for categorizing titles.
For domestic titles where no publisher list price is assigned by the publisher, Baker & Taylor will assign such titles a price in
its electronic catalog which is based upon Baker & Taylor’s estimate of market conditions.
For imported titles where no publisher list price is assigned by the publisher for the U.S. market, Baker & Taylor will assign
such titles a U.S. dollar price in its electronic catalog which is based upon Baker & Taylor’s estimate of market conditions.
For PawPrints and Follett Bound editions, Baker & Taylor will assign such titles a price in its electronic catalog which is
based upon Baker & Taylor’s estimate of market conditions.
Titles of limited demand or from small or specialty publishers generally are included in Product Category IX or Product
Category XI.
The discount terms and conditions in this Attachment A do not apply to Baker & Taylor’s Continuation Services or Approval
Programs.
Baker & Taylor provides an invoice that identifies the publisher’s current list price, the discount offered, and the exact
price charged for each title ordered.
Page 16 of 19
Attachment B
Category Definitions
I. Adult Trade Hardcover Editions (0, C) (may include some spoken word audio materials)
High demand materials from widely distributed publishers designed for the general consumer, usually dealing with a subject matter having broad mass appeal.
These titles are typically released in hardback and can be either fiction or current non‐fiction. Publisher promotional/media expenditures and print runs are
customarily higher for these titles than for most others. Inventory is maintained with preferred stock status (regularly stocked in three to four major
warehouses). An example of a trade edition would be: 14th Deadly Sin by James Patterson, ISBN: 9780316404021.
II. Juvenile Trade Hardcover Editions (J)
High demand, juvenile materials from widely distributed publishers designed for the general consumer, usually dealing with a subject matter having broad
mass appeal. These titles are typically released in hardback and can be either fiction or current non‐fiction. Publisher promotional/media expenditures and
print runs are customarily higher for these titles than for most others. Inventory is maintained with preferred stock status (regularly stocked in three to four
major warehouses). An example of a trade edition would be: Are You Ready to Play Outside by Mo Willems, ISBN: 9781423113478.
III. Adult Quality Paperback Editions (B, C)
High demand paperback materials from widely distributed publishers, other than the standard rack size paperback, typically found in bookstores and other
retail outlets. Inventory is maintained with preferred stock status (regularly stocked in three to four major warehouses). An example of a quality paperback
would be: The Boys in the Boat by Daniel Brown, ISBN 9780143125471.
IV. Juvenile Quality Paperback Editions (G)
High demand, juvenile paperback materials from widely distributed publishers, other than the standard rack size paperback, typically found in bookstores and
other retail outlets. Inventory is maintained with preferred stock status (regularly stocked in three to four major warehouses). An example of a quality
paperback would be: Tuck Everlasting by Natalie Babbitt, ISBN: 9780312369811.
V. Mass Market Paperback Editions (P)
A standard rack size paperback typically found in bookstores or other retail outlets. An example of a mass market paperback would be: The City of Ember by
Jeanne Duprau, ISBN: 9780375822742.
VI. Single Edition Reinforced (R)
A high quality binding designed to provide a long shelf life in a heavy use environment. Although the binding is fanned and glued it may not be sewn, which is
typically found in the publisher library edition. Subject content can include both fictional and non‐fiction works appealing to juveniles as well as adults. These
bindings are identified by the publisher to Baker & Taylor. An example of a single edition reinforced binding would be: Because of Winn Dixie by Kate
DiCamillo, ISBN 9780763650070.
VII. Publisher Library Editions (Z)
Fiction as well as non‐fiction materials appealing to both juveniles and adults, designed with the rugged durability required of the environment typically found
in a library setting. Publisher Library Editions are traditionally of the highest quality, usually fanned, sewn and glued to provide the greatest possible shelf life
of any binding. These bindings are identified by the publisher to Baker & Taylor. An example of a publisher library edition would be: Curious George Visits the
Library by Margaret Rey, ISBN: 9781599614199.
VIII. University Press Trade Editions (A) (may include some spoken word audio materials)
This category would include any University Press Trade Editions, both adult and juvenile, and are subject to publisher reclassification. An example of a
university press trade edition would be: Alexander McQueen: Savage Beauty by Andrew Bolton, ISBN: 9780300169782.
IX. Text, Technical, Reference, Small Press, and/or Titles of Limited Demand (S, X, N, L, M, V, T, U, W, Letter O, 1, 4, 5, 6, 7, 8)
Category of materials includes, but is not limited to, text, technical, reference, professional medical, small press, and some university press titles (excluding
University Press Trade Editions). It includes titles purchased from publishers on a non‐returnable basis, those publishers that extend little discount to Baker &
Taylor, and publishers whose titles have limited sales volume based upon a semi‐annual review.
It includes individual titles which do not qualify for preferred stock status (based upon a quarterly review) and individual titles which qualify for preferred stock
status, but have limited demand (calculated over a rolling 12 month period). Additionally, any publisher which is not in compliance with some of Baker &
Taylor's purchasing requirements could be in this category. Materials in this category are both adult and juvenile, may be of any binding and may include some
spoken word audio materials.
Examples within this category would be: The Merck Index, ISBN: 9781849736701, Strategies That Work, ISBN: 9781571104816, Beauty and the East ISBN:
9781566563871, Generals of the Bulge: Leadership in the U.S. Army’s Greatest Battle ISBN 9780811711999, and Floods, ISBN 9781624030031
X. Imported English and Non‐English Language Editions (F, K, 3)
Titles produced and distributed outside of the domestic US. These titles may be of any binding type and represent various publishers. An example would be El
Angel Caido by Nalini Singh, ISBN 9788490625224.
XI. Enhanced Service Program Titles (Y/Q)
This category includes materials where Baker & Taylor receives no discount from the publisher, or prepayment is required by the publisher, or publishers which
have restrictions on returns, or books of small or non‐commercial publishers with limited sales volume based upon a semi‐annual review. Any publisher which
is not in compliance with Baker & Taylor's purchasing requirements would be in this category. Materials in this category may be of any binding. These titles
will receive no discount and are subject to a service charge. An example within this category would be: Business Income Coverage Guide, ISBN:
9781941627532.
XII. Spoken Word Audio (H)
Materials designed for the general consumer, usually dealing with a subject matter having broad mass appeal. These titles can be either fiction or current non‐
fiction. An example of a spoken word audio edition would be: The Complete Sherlock Holmes by Sir Arthur Conan Doyle ISBN: 9781491542286.
XIII. Board Books (I)
Durable materials from widely distributed domestic publishers designed for young children; pages are manufactured of heavy gauge cardboard to prevent
tearing. These editions typically feature few pages, simple themes and colorful illustrations or photographs. An example of a board book would be: Runaway
Bunny by Margaret Wise Brown, ISBN: 9780061074295.
XIV. Novelty Items/Activity Books (I)
Specially packaged gift set or novelty item related to a book product or attached as an accessory to a book product. These items would include a book with
toy, rag books, washable cloth books, books with accessories or kits, electronic sound books, sticker books, tracing books or coloring books. This category also
includes any non‐book merchandise such as model kits, hobby kits, flash cards or jigsaw puzzles. An example of an item in this category would be: Very Hungry
Caterpillar Cookbook & Cookie Cutters Kit by Lara Starr, ISBN 9781452125527.
XV. Special Programs (D and E as indicated in Attachment A)
Programs, formats, or editions offered only by Baker & Taylor or not included in any other category. These programs include but may not be limited to
PawPrints, Follett Bound, and Turtleback editions. Examples of items in this category would be: Clifford’s Valentines Day by Norman Bridwell, ISBN
9781435201736 (PawPrints prebound edition), Judy Moody and the Bucket List by Megan McDonald, ISBN 9781537973166 (Follett Bound), and Junie B. Jones
is Captain Field Day by Barbara Park, ISBN 9780613337670 (Turtleback prebound edition
Page 17 of 19
Attachment C
ENHANCED SERVICES PROGRAM
Baker & Taylor is pleased to offer a service that will save your library time and money when procuring titles from small
and hard to find publishers. By utilizing B&T’s vast publisher and title database, the library can purchase a wide variety
of low demand and small print run titles from associations and limited edition, prepayment, and non‐returnable
publishers.
Baker & Taylor’s Enhanced Services Program provides the library with access to millions of active book titles
representing over 66,000 imprints. This breadth of coverage is greater than that of any other book industry
wholesaler.
The “ESP” program builds on B&T’s already outstanding publisher relations by:
Expanding our vendor relations team responsible for the follow‐up of all publisher orders, improving
the speed of delivery of all titles to the library;
Widening our publisher base to include hundreds of small non‐commercial publishers formerly
considered apply direct by the book industry; and
Increasing our reporting capabilities by providing order status reports for 100% of all titles not yet
published and by supplying anticipated publication release dates for all out of stock items.
This category includes material where Baker & Taylor receives no discount from the publisher or prepayment is
required by the publisher or books of small, limited in demand and/or non‐commercial publishers. Any publisher which
is not in compliance with Baker & Taylor's purchasing requirements would be in this category. Materials in this
category may be of any binding. These titles will be invoiced at list price.
For libraries concerned about purchasing these types of titles, B&T’s Title Source 360™ can assist the librarian in
researching a particular item’s category and format. Surcharge titles will appear with a Y or Q in the discount code
field. Additionally, you may contact your Customer Service representative or Information Services via phone, fax, or
email (btinfo@baker‐taylor.com) to determine surcharge titles before placing an order.
As a convenience to the library, B&T can exclude these titles from all orders by adjusting your account profile setup.
Please contact your Customer Service Representative for additional information.
Page 18 of 19
Attachment D
RETURNS POLICY
INSTITUTIONAL RETURNS
(Revised July 2015)
The following guidelines are required to ensure prompt handling of your return. All product returns (excluding Book Leasing
programs) require prior authorization from a Customer Service Representative. You may contact your appropriate representative
via the toll‐free number listed on your packing list.
How to Obtain Return Authorization
Please use the Return Authorization Form from your shipment's packing list to make all returns. Contact your Customer Service
Representative for return authorization. All claims must be made within 45 days from the date of invoice.
1. When calling for return authorization, please have the following information available:
A. Return Authorization Form
B. Your account number and ATS# from the shipment's packing list (located mid‐page under the Return
Authorization Form explanation)
C. Reason for the claim/return
D. Action being requested ‐
1. Replacement of product
2. Credit to your account; no replacement product necessary
2. Your Customer Service Representative will assign your return an authorization number (RTA#). To expedite the process,
please clearly mark the RTA# on the Return Authorization Form and on the outside of the carton in the upper right corner
from the shipping label.
3. Make your return via an insured and traceable carrier; Baker & Taylor is not liable for returns lost in transit.
4. Products incorrectly shipped by Baker & Taylor may be returned with authorization within 45 days of the product's date of
invoice. Product(s) meeting the definition of Publisher defective may be returned with prior authorization within six
months of the product's date of invoice. Products purchased with value‐added processing services which have been
shipped as ordered are considered non‐returnable.
DAMAGED SHIPMENTS: If you receive a damaged carton(s) which resulted in damaged product(s), please hold the product(s) and
save the carton for Carrier inspection. If the damage is visible at the time of delivery, bring it to the Carrier's attention and note it
on the Bill of Lading. Then, contact your Baker & Taylor Customer Service Representative via the toll‐free number listed on the
packing list.
CLAIMING SHORTAGES: Please check your packing list or invoice before claiming shortages. All claims must be made within 45
days from the product's invoice date. Please ensure you have received all cartons of a shipment prior to signing for receipt from
the Carrier. Cartons you have signed for as received from the Carrier are not claimable as shortages from Baker & Taylor.
INTERNATIONAL CUSTOMERS ONLY: For information on making returns of damaged, defective, or incorrect products, please
contact your local International Sales Office or our International Customer Service Department
(internationallibrarycustomerservice@baker‐taylor.com). You may also refer to the website http://www.baker‐
taylor.com/international_libraries_details.cfm.
All returns should be sent to:
Baker & Taylor Returns Center
Department R
251 Mt. Olive Church Road
Commerce, GA 30599
Page 19 of 19