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HomeMy WebLinkAbout2023 Resident_Surveyz _ ^' Tr This report was prepared by Thomas Longoria, Ph.D. of the Texas State University Center for Research, Public Policy and Training. The city contracted out the responsibility for the project so that residents would be ensured that their responses would be solicited, compiled, and analyzed by a neutral party that would follow standard practices for survey research. Contact Information: Thomas Longoria, PhD. Department of Political Science Center for Research, Public Policy, and Training Texas State University San Marcos, TX 78666 Email: tl28@txstate.edu 1 Table of Contents Page Executive Summary 3 Methodology 5 Quality of Life 7 Traffic and Mobility 14 Economic Development 19 Emergency and Protective Services 24 Utilities 28 Public Services 30 Community Services 33 Resident Interaction with City Employees 36 Perceptions of Safety 41 Utilization of City Amenities 45 Sources of City News and Information 47 Respondent Characteristics 51 Appendix A: Random Sample Open Ended Comments 58 Appendix B: Survey Instrument 130 Executive Summary The results of the 2023 Resident Survey are presented and summarized in figures in this report. Based on a comparison of the characteristics of the sample and the households in the City of Georgetown, the survey is generally representative of views in the city. An "open" survey link was also made to the public. The findings from the random sample are discussed in more detail. The results for 11 different service categories are presented below in tables and summarized in figures. Most of the items rated by the residents had four response categories. The figures use the following colors to facilitate interpretation: The colors should not be interpreted as a value judgement as to the results. In addition, the percentage of respondents who answered "excellent" or "good" is calculated and interpreted. However, this approach should not be interpreted as either meeting or failing to meet a standard or benchmark. The results of the survey are also put into context with comparisons to the 2020 City of Georgetown Resident Survey. In addition, comparisons in the responses are made across various demographic characteristics. Statistically significant differences are discussed in the report to understand if views vary across demographic categories. In general, the findings illustrate that for many service categories rating levels are quite positive and are stable over time. There are relatively few areas where views about the City of Georgetown's services and programs vary by household or individual characteristics. Areas where lower ratings are observed are in line with past City of Georgetown Resident Surveys and those conducted in other Central Texas cities (e.g., traffic flow is consistently given lower satisfaction ratings). Some highlights found in the random sample survey include: • Overall quality of life and other dimensions of quality of life are rated very highly. Ninety-four percent of residents rate the overall quality of life as either excellent or good. • Quality of life ratings have remained stable over time. • Public safety services in the city are rated very highly and over 90% rate police, fire, and EMS as either excellent or good. Ninety-five percent of residents rate safety as excellent or good during the day and 92% rate safety in the downtown square as excellent or good. • High levels of satisfaction are also found with garbage service, recycling and yard waste pick up. • The percentage of respondents who rated employment opportunities as excellent increased from 8% in 2020 to 17% in 2023. • Twenty-five percent of respondents rated traffic flow as excellent or good in 2023 matching the same percentage found for traffic flow in 2020. Open-ended comments were dominated by issues related to traffic and streets. • When residents had contact with a city employee, 85% rated the interaction with the employee as either excellent or good. • Ninety-four percent of respondents report that they receive a fair, good, or excellent value of services for the taxes they pay. 4 Methodology The questionnaire was mailed to a random sample of 2,500 households in October 2023. The response rate for the random sample survey was 16% with 390 returned surveys. Based on the response rate, we can be 95% certain that the results for the questions reflect the views of Georgetown households with a margin of error of +/- 5%. In other words, if 80% of residents indicate that the quality of an indicator is good or excellent, we can be 95% certain that the true value is between 75% and 85%. Efforts were made to increase the number of respondents from underrepresented groups. Three hundred (of the 2500 total mailed surveys) were sent to apartment addresses. This approach did not yield any substantial increase in renter representation to survey respondents compared to past years. Renters may feel that they are not aware enough about local issues to comment on and/or feel like they do not have a stake in local government affairs. An online link to an open survey was also made available to the public via City of Georgetown social media, newsletters, and other strategies. A total of 823 Georgetown residents completed the online survey. An open survey methodology does not produce a random sample because respondents must be aware of the availability of the open survey link. Open survey respondents can generally be expected to be more motivated to respond to a survey and often this higher motivation is associated with negative perceptions. Both surveys were available in Spanish translation. It is important to note that the 1,213 total responses reflect respondent perceptions. These perceptions should not be mistaken for objective reality. Perceptions are formed in the context of expectations that people have for the quality of public services in Georgetown. For example, waiting three minutes to get through an intersection may be perceived to be an excessive amount of time by people expecting small town traffic. The same three minutes may not be noticed by people expecting rush hour traffic for a growing community in a booming metro area. To place the findings into context, comparisons are made with findings from the 2020 City of Georgetown Survey, which had 425 returned surveys out of 2,000 mailed and 767 online survey completions. Making comparisons across years should be done with caution as views are influenced by local context, large events (e.g., COVID-19, power outages after the major winter storms), and overall economic conditions. In addition, the results are cross tabulated with various demographic characteristics. This allows for comparisons of responses across different categories of individuals and households. Finally, additional information can be gained by 5 examining the open-ended comments made by respondents. These open-ended comments are categorized to facilitate interpretation and the text of the actual comments are provided in an Appendix. Quality of Life & Service Value The two top line indicators in the survey were quality of life and value of city services for taxes paid. The results of the random sample survey indicate that City of Georgetown residents have a positive perception about quality of life. Across all four measures of quality of life, over 80% of residents rate quality of life as good or excellent. Notable findings include: • Ninety-four percent of respondents rate the overall quality of life in Georgetown as good or excellent. • There is a slight increase in the percentage of respondents who report the city as a good or excellent place to work. Please rate the following elements of quality of life in Georgetown. Percent Random Sam le 2023 Random Sample 2020 Excellent Good Fair Poor Percent Excellent or Good Total Responses N Excellent Good Fair Poor Percent Excellent or Good N Overall Quality of Life 41 53 6 0 94 387 52 42 5 1 94 412 Place to Retire 51 36 10 3 87 371 57 35 6 2 92 397 Place to Work 32 48 18 3 80 225 30 47 19 5 77 242 Place to Raise Children 34 54 9 3 88 240 40 49 9 1 90 256 When different household characteristics are considered, there are differences in perceptions about the City of Georgetown as a place to retire. For example, 82% of residents who have lived in Georgetown more than 10 years rated the city as a good or excellent place to retire compared to 94% of residents who have lived in Georgetown less than 6 years. Place to Retire Place to Retire Place to Work Place to Retire Less than 6 94 No Children 88 Working 74 79 6 to 10 87 With Children 69 Retired 86 91 More than 10 82 Sig. .001 Sig. .03 <.001 Si .02 Respondents were asked how Georgetown could best improve the quality of life. Based on the coding of these open- ended comments, the most frequently mentioned themes were that Georgetown could slow development and address traffic flow (See actual comments in Appendix A). How can Georgetown best improve the quality of life? Random Sample Category Number Slow Development 84 Traffic Flow 67 Lower Taxes and Utilities Costs 24 Commercial and Manufacturing Development 14 Public Transportation 13 Walkability 9 Preserve Natural Spaces 9 Maintain Small Town Feel 8 Public Safety 8 Schools 8 More doctors, health services 6 Affordable Housing 5 9 There are some differences when results from the open survey and the random sample survey are compared. For example, 94% of respondents to the random sample indicated that Georgetown was an excellent or good place to retire compared to 87% of open survey respondents. However, as noted above, open survey respondents can be expected to be more negative than those who are randomly selected to participate in a survey. Quality of Life Indicators 2023 (Random Sample) 100 Mob= - 6 90 9 10 18 80 70 ■ 36 60 c 50 a� a 40 30 20 10 0 Place to Raise Children Place to Work Place to Retire Overall Quality of Life ■ Excellent ■ Good Fair ■ Poor 9 Quality of Life Indicators 2023 (Open Survey) 100 � --+-- 12 90 17 16 2 80 1 70 60 44 50 40 30 20 10 0 Place to Raise Place to Work Place to Retire Overall Quality of Life Children ■ Excellent ■ Good Fair ■ Poor 10 In addition to quality -of -life questions, the survey asks respondents to indicate the value of services they receive for tax dollars paid. The results from the random sample survey increased slightly from 68% in 2020 to 70% in 2023 for percent rating excellent or good. It is noteworthy that there are no statistically significant differences in views about the city in terms of value for taxes paid across different household and demographic categories. Also note that for this question, the response option "fair" may be interpreted as a positive. In other words, the respondent feels like he or she is getting a "fair" deal for taxes paid. If the percent fair is added to good or excellent, 94% believe they get a fair or better value for their taxes paid in 2023. Based on city taxes you pay; do you think the value of services you receive from the city is: Percent Random Sample 2023 Random Sample 2020 Excellent Good Fair Poor Percent Excellent or Good N Excellent Good Fair Poor Percent Excellent or Good N 17 53 24 6 70 357 16 52 25 7 68 394 There are differences when random sample and open survey respondent views are compared. Seventy percent of random sample respondents perceive that the value for taxes paid is good or excellent compared to 62% of open survey respondents. 11 Value for Taxes Paid 2023 (Open and Random Surveys) 100 90 80 24 29 70 60 c v 50 a 40 45 30 20 10 0 Random Open ■ Excellent Good Fair ■ Poor 12 Making comparisons over time should be done with caution. Two top line indicators are presented below showing the random mailed survey responses. The differences across 2016 to 2023 are within the margins -of -error and therefore we cannot be certain that these differences are real or due to chance. However, the data suggests that the decline in ratings of overall quality of life and value for taxes paid declined during the COVID-19 period and are potentially trending back to ratings found prior to 2020. "Top Line" Indicators 2016-2023 100 98 95 94 90 c °1 85 v X 82 w 80 L 0 v 75 0 0 70 70 c v U 65 v a 60 55 50 2016 2018 2020 2023 Overall Quality of Life Value for City Taxes Paid 13 Traffic and Mobility Several observations about traffic and mobility can be made including: • The percentage of residents who rate traffic flow on major streets, the amount of public parking, and traffic signals and timing as good or excellent remains low in 2023 and at levels similar to the findings in 2020. • For example, 25% of respondents rated traffic flow on major streets as good or excellent in 2023 compared to 24% in 2020. • Ratings have remained stable over time in the context of significant population growth. • Other cities in the region received similar ratings on traffic flow and traffic signals and timing. Please rate the following aspects of mobility in Georgetown Percent Random Sam le 2023 Random Sample(2020 Excellent Good Fair Poor Percent N Excellent Good Fair Poor Percent N Excellent Excellent or Good or Good Traffic flow on major 1 24 41 33 25 383 2 22 45 32 24 413 streets Amount of public 3 33 41 23 37 378 5 31 43 22 36 460 parking Traffic signals and 4 40 37 18 44 385 6 44 37 13 50 413 timing 14 Respondents who have lived in Georgetown more than 10 years rate traffic flow lower than residents who have lived in Georgetown less than 6 years (20% excellent or good, compared to 34%). Traffic Flow Public Parkin Less than 6 34 51 6 to 10 26 33 More than 10 20 29 Sig. .03 .001 In terms of other aspects of mobility, there are signs of improvement in terms of biking for leisure. Fifty percent of respondents rated ease of biking for leisure as good or excellent, compared to 41 percent in 2020. Of note is the percentage of respondents who rate walking for leisure as excellent has declined from 32% in 2020 compared to 23% in 2023. In a question asked for the first time in 2023, 14 percent of respondents rated availability of public transit services as good or excellent. Please rate the following aspects of mobility in Georgetown Percent Random Sam le 2023 Random Sample(2020 Excellent Good Fair Poor Percent N Excellent Good Fair Poor Percent N Excellent Excellent or Good or Good Ease of walking for 23 50 17 9 73 372 32 46 17 6 78 406 leisure Ease of biking 15 35 32 19 50 225 13 28 34 25 41 310 Availability of public 3 11 27 60 14 224 Question not asked transit services Three statistically significant differences were found when considering different respondent characteristics. A lower percentage of women respondents rated walking for leisure as good or excellent (70%) compared to men (80%). Fifty-six percent of respondents with children in the home rated walking for leisure as good or excellent compared to 76% of those without children in the home. 15 Walking Walking Walking for for for Leisure Leisure Leisure No 76 White 76 Male 80 Children With 56 Non- 63 Female 70 Children White Sig. .005 Sig. .03 Sig. .03 When asked how Georgetown could improve mobility, residents provided comments that suggested more transportation options and parking options as well as finding ways to address traffic flow. Slowing the pace of growth was also mentioned by some residents as a way to improve mobility. How can Georgetown best improve mobility? Category Number Transportation and Parkin 53 Traffic Flow 47 Slow Growth 45 Traffic Lights and Signals 33 Hike and Bike Trails 23 Road Improvements 18 Code Enforcement 6 Resident ratings for traffic and mobility for the open survey and random sample survey are similar. A noteworthy exception is the highly visible issue of traffic flow on major streets. Twenty-five percent of respondents in the random sample rate traffic flow as good or excellent compared to 16% of respondents in the open survey. 16 Traffic and Mobility 2023 (Random Sample) 100 .90 80 17 70 ■ 60 +� 41 c u 50 a 41 40 30 20 10 0 32 35 Traffic Flow Amount Walking for Biking Public Leisure Parking ■ Excellent ■ Good Fair ■ Poor 27 37 40 11 Public Traffic Transit Signals and Timing 17 Traffic and Mobility 2023 (Open Survey) 100 90 80 70 27 60 32 40 u 50 43 v a 40 39 30 20 20 10 0 Traffic Flow Amount Walking for Biking Public Transit Traffic Signals Public Leisure and Timing Parking ■ Excellent ■ Good Fair ■ Poor 18 Economic Development Based on feedback from City of Georgetown Economic Development staff, some changes in question wording were made in the 2023 survey. Similar questions are compared and should be interpreted with caution. Notable findings include: • Sixty-seven percent of respondents rate the overall quality of economic development as good or excellent in 2023. • It is noteworthy that the percentage of respondents who rated employment opportunities as excellent increased from 8% in 2020 to 17% in 2023. • However, the percentage who rated employment opportunities as good or excellent has remained about the same. Please rate the following characteristics of development in Georgetown Percent Random Sample (2023) Random Sample (2020) Excellent Good Fair Poor Percent N Excellent Good Fair Poor Percent N Excellent Excellent or Good or Good Quality of new 17 48 26 9 65 349 14 58 23 6 72 389 commercial development (2023)/ Quality of new development (2020) Overall Quality of 17 50 25 8 67 357 16 63 19 2 79 410 economic development (2023)/ Overall quality of businesses 2020 Employment 17 41 33 10 58 218 8 52 33 7 60 206 opportunities Quality of new residential 14 43 29 14 57 354 17 56 23 5 73 338 development (2023)/ Housing availability (2020) Permitting and 12 47 27 15 58 198 13 53 26 8 66 239 Inspections 19 Residents who have lived in Georgetown more than 10 years rated overall economic development lower (61 % excellent or good) than residents who have lived in Georgetown less than 10 years (73% excellent or good). Forty-one percent of respondents with children in the home rated employment opportunities as good or excellent compared to 61 % of households without children in the home. Overall Economic Development Employment Opportunities Employment Opportunities Less than 6 73 No Children 61 Working 50 6 to 10 73 With Children 41 Retired 65 More than 10 61 Sig. .03 Sig. .02 -Sig. .04 Open survey respondents rate all dimensions of economic development and housing lower than random sample respondents. For example, 53% rate the quality of new commercial development as good or excellent in the open survey compared to 65% of respondents in the random sample survey. Another noteworthy difference is that 11 % of respondents rate employment opportunities as excellent in the open survey compared to 17% in the random sample survey. 20 Economic Development and Housing 2023 (Random Sample) 100 ■ ■ ■ , 90 80 26 25 70 33 29 60 c u 50 v a 40 30 20 10 0 Quality of New Overall Quality Employment Overall Quality Commercial of Economic Opportunities of New Development Development Residential Development ■ Excellent ■ Good Fair ■ Poor Economic Development and Housing 2023 (Open Survey) 100 90 , . 80 70 2 7 31 30 60 32 c u 50 v a 40 30 20 10 0 Quality of New Overall Quality Employment Overall Quality Commercial of Economic Opportunities of New Development Development Residential Development ■ Excellent ■ Good Fair ■ Poor 21 In a new question for the 2023 survey, respondents were asked to select three types of development from a list of nine items that they feel are most needed in Georgetown. The selections were summed up and then ranked from high to low. The top three types of development selected by respondents were restaurants, entertainment, and retail. If redevelopment of existing structured and mixed -use development are combined into one category, there appears to be considerable support for innovative urban planning and development strategies. Select the top three types of development you feel are most needed in Georgetown. (Random Sample) Development Type First Choice Second Choice Third Choice Total Restaurants 41 141 68 250 Entertainment 103 68 7 178 Retail 152 7 6 165 Redevelopment of Existing Structures 17 16 119 152 Mixed -Use Development 7 29 42 78 Hotels/Hospitality 5 25 38 68 Commercial 17 16 4 37 Industrial 9 15 2 26 Office 2 8 6 16 22 Respondents were asked "what kind of specific development would you like to see in Georgetown." The most frequently mentioned suggestions were restaurants and retail options. The text of the suggestions made by the respondents can be found in Appendix A. The suggestions are often specific in terms of the names of the names and types of businesses. Many respondents used this question to again share their desire to slow or manage growth. In addition, a similar number of respondents noted that they would like to see more manufacturing and other commercial growth. What kind of specific development would you like to see in Georgetown? Category Number Restaurants and Retail 97 Manage/stop Growth 52 Manufacturing 48 Parks and Green Spaces 25 Music and Entertainment Venues 17 Affordable Housing 10 23 Emergency and Protective Services Residents were asked to rate different emergency and protective services. Noteworthy findings include: • Over 90% of residents rate police, fire and EMS services as good or excellent. • The ratings for this category have remained consistent compared to past years. • There has been a decrease in the percentage of residents who rate traffic enforcement as good or excellent. • Sixty-two percent of residents rated traffic enforcement as good or excellent in 2023, compared to 70% in 2020. Please rate the quality of each of the following emergency and protective services in Georgetown (Percent) Random Sam le 2023 Random Sam le 2020 Excellent Good Fair Poor Percent Excellent or Good N Excellent Good Fair Poor Percent Excellent or Good N Fire and EMS Services 69 28 2 0 98 317 61 35 4 0 96 396 Police Services 53 41 5 1 94 355 47 45 6 2 92 397 Municipal courts 28 57 12 3 84 186 24 61 12 3 85 211 Emergency preparedness 30 56 12 2 86 298 26 62 11 1 88 333 Animal control 29 51 14 6 80 277 24 55 16 4 79 313 Traffic enforcement 21 41 26 11 62 306 14 56 24 6 70 363 Code enforcement 22 48 22 8 70 250 14 57 23 6 71 300 24 There is only one statistically significant difference found in this category. Seventy-eight percent of respondents who live in homes with at least one person working full-time rate municipal courts as excellent or good compared to 89% of households with no one working full-time. Municipal Court Working 78 Retired 89 Sig. .04 For the most part, the ratings for the random sample survey and the open survey are similar. A notable exception is traffic enforcement. Sixty-two percent of respondents in the random sample survey rated traffic enforcement as good or excellent compared to 54% of respondents in the open survey. This finding is suggestive that traffic and traffic enforcement is a concern and motivating issue for residents who self-selected to respond to the open survey. 25 100 90 80 70 60 c u 50 v a 40 30 20 10 0 Protective Services 2023 (Random Sample) M MGM 12 12 14 28 22 A, 26 57 51 Police Fire and EMS Municipal Traffic Code Animal Emergency Services Courts Enforcement Enforcement Control Preparedness ■ Excellent ■ Good Fair ■ Poor 26 Protective Services 2023 (Open Survey) s 90 15 16 19 80 34 27 70 27 60 c 50 v a 40 30 20 10 0 Police Fire and EMS Municipal Traffic Code Animal Emergency Services Courts Enforcement Enforcement Control Preparedness ■ Excellent ■ Good Fair ■ Poor 27 Utilities Residents were asked to rate city provided utilities. Several noteworthy observations can be made including: • 91 % of residents rated city sewer service as good or excellent in 2023 • 76% of residents rated the city water service as good or excellent in 2023 While ratings for city sewer and water services have remained stable, there was a nine percent increase in the percentage of respondents who rated city electric services as good or excellent from 2020 to 2023. Please rate the quality of each of the following utilities in Georgetown (Percent) Random Sam le 2023 Random Sample(2020 Excellent Good Fair Poor Percent Excellent or Good N Excellent Good Fair Poor Percent Excellent or Good N City sewer service 32 59 8 1 91 372 23 64 12 2 87 390 City water service 25 50 16 8 76 379 20 58 16 5 78 406 City electric service 27 52 16 5 79 349 19 51 19 11 70 394 There are differences in the ratings of city electric service when retired and non -retired households are compared. Seventy-four percent of respondents who live in homes with at least one person working full-time rate city electric service as excellent or good compared to 84% of households with no one working full-time. City City Electric Electric Working 74 No 81 Children Retired 84 With 67 Children Sig. .02 Sig. 04 28 There are some differences between the customer satisfaction ratings of utilities when the random sample survey and the open survey responses are compared. Sixty-nine percent of open survey respondents rated city electric service as good or excellent compared to 79% of the random sample respondents. Utilities 2023 (Random Sample) Utilities 2023 (Open Survey) 100 ■ s rW5 100 � 90 90 14 16 80 16 80 24 22 70 70 60 60 60 = c 50 u 50 a a 40 40 30 30 20 20 10 10 0 0 City water service City sewer service City electric service City water service City sewer service City electric service ■ Excellent ■ Good Fair ■ Poor ■ Excellent ■ Good Fair ■ Poor 29 Public Services Respondents were asked to rate public services. Noteworthy findings include: • Ninety-four percent of residents rated garbage collection as good or excellent. • The ratings for garbage collection, recycling and yard waste pickup have remained stable in terms of the percent of residents who rate the service as good or excellent. • The percentage of respondents who rated garbage collection as excellent increased from 41 % in 2020 to 51 % in 2023. Please rate the quality of each of the following public services in Geor etown Percent Random Sam le 2023 Random Sample 2020 Excellent Good Fair Poor Percent Excellent or Good N Excellent Good Fair Poor Percent Excellent or Good N Garbage collection 51 43 5 1 94 381 41 52 7 1 93 414 Recycling 43 44 10 4 87 365 37 47 11 5 84 383 Yard waste pickup 30 44 19 7 74 335 22 50 20 8 72 353 Street repair 15 56 23 6 70 382 Not asked Street lighting 12 53 26 10 64 381 There were eight statistically significant differences in views in this category. Eighty-three percent of respondents who rent rate garbage collection as excellent or good compared to 95% of respondents who own their homes. Also of note is that 66% of respondents with no children in the home rate street lighting as good or excellent compared to 48% of respondents with children in the home. 30 Garbage Collection Recycling Garbage Recycling Yard waste Own 95 88 Working 91 81 68 Rent 83 72 Retired 96 90 78 Sig. .01 .01 Sig. .02 .02 .04 Yard Street Yard Waste Lighting Waste Pickup Male 70 No 66 76 Children Female 80 With 48 54 Children Sig. .05 Sig. .02 .003 Ratings of public services for the random sample and open survey respondents are similar across the different indicators. 31 Public Services 2023 (Random Sample) 100 ■ , 5 - . 5 90 9 80 23 19 26 1 70 — 4 60 — 50 v a 40 30 20 10 0 Street Street Garbage Recycling Yard Permitting repair lighting Collection Waste and services Pickup inspection ■ Excellent ■ Good Fair ■ Poor 100 90 80 70 60 Y 50 v a 40 30 20 10 0 Public Services 2023 (Open Survey) I 8 8 , 12 18 27 1 1 30 39 Street Street Garbage Recycling Yard Permitting repair lighting Collection Waste and services Pickup inspection ■ Excellent ■ Good Fair ■ Poor 32 Community Services Residents were asked to rate different services provided to the community. Notable findings include: • Ninety-four percent of residents rated the library as good or excellent in 2023. Approximately 70% of respondents rated services to seniors and service to youth as good or excellent in 2023. These ratings are lower than 2020 when around 80% of respondents rated these services programs for seniors and youth as good or excellent. Please rate the quality of each of the following community services in Georgetown Percent Random Sample (2023) Random Sample (2020) Excellent Good Fair Poor Percent Excellent or Good N Excellent Good Fair Poor Percent Excellent or Good N City library 58 36 5 1 94 330 54 41 4 1 95 360 City parks 43 49 7 0 93 350 Not Asked Recreation programs 28 56 16 0 84 265 Services to seniors 21 52 24 3 72 294 28 52 18 2 80 333 Services to youth 21 52 23 5 73 186 26 54 18 2 80 205 Sixty-nine percent of respondents who rent rated recreation programs as good or excellent compared to 86% of respondents who own their homes. Residents who live in households with income less than $75,000 rated the library higher (96% excellent or good) than residents who live in homes with household incomes more than $150,000 (81 % excellent or good). Recreation Recreation Library Programs Programs Own 86 White 88 No 95 Children Rent 69 Non -White 71 With 87 Children Sig. .02 Sig. .003 Sig. .04 33 Senior Programs Library < $75K 62 96 $75K to $150K 79 98 > $150K 82 81 Sig. .009 <.001 Resident ratings of community services as similar when the random sample and open survey results in 2023 are compared. 34 Community Services 2023 (Random Sample) 100 . -!L.- 7 5 90 16 80 70 60 40 30 20 10 0 24 23 49 City Parks Recreation Services to Services to Public programs seniors youth Library ■ Excellent ■ Good Fair ■ Poor Community Services 2023 (Open Survey) 100 � � i , . 7 90 11 18 80 24 25 39 70 60 c 50 v a 40 30 20 10 0 City Parks Recreation Services to Services to Public programs seniors youth Library ■ Excellent ■ Good Fair ■ Poor 35 Resident Interaction with City Employees Respondents were asked to rate their interactions with city employees. • Thirty-two percent of respondents in the random sample report contacting the Utility Customer Care Center in 2023. • Forty-eight percent of respondents indicated that they contacted a City of Georgetown employee within the last 12 months in -person, by phone, email, or social media contact. • Forty percent of respondents indicated that they attended a city -sponsored event in 2023. • Respondents to the open survey tended to attend city -sponsored events at higher rates. Have you contacted the Utility Customer Care Center? Random Sample 2023 Open Survey 2023 Yes 32 38 No 68 62 N 380 823 Have you had any in -person, phone, email, or social media contact with any employee of the city of Georgetown within the last 12 months? Percent Random Sample 2023 Open Survey 2023 Yes 48 47 No 52 53 N 380 823 Have you attended any city -sponsored event within the last 12 months? Random Sample 2023 Open Survey 2023 Yes 40 49 No 60 51 N 380 823 36 Resident interactions are generally very positive. • Nearly 80% of respondents who had contact with the Utility Customer Care Center, rated the contact as good or excellent. • When a resident initiates a contact with a city employee, 85% of residents indicated that their impression of that employee was good or excellent. • For those residents who attended a city event and had contact with a city -employee at that event, 95% rated the employee as good or excellent. • Open survey respondents tended to rate city employees slightly lower, but in all three cases high percentages rated the city employee contact as good or excellent for the utility customer center (78%), citizen initiative contact (79%), and at city -sponsored events (90%). Random Sam le 2023 Open Survey 2023 Excellent Good Fair Poor Percent N Excellent Good Fair Poor Percent N Excellent Excellent or Good or Good Quality of service 32 47 16 5 79 258 27 51 15 7 78 507 from the Utility Customer Care Center Impression of the 55 30 8 8 85 350 49 30 10 11 79 331 most recent city employee contacted Impression of the 53 42 4 2 95 133 44 46 9 1 90 298 city employees at the city -sponsored event 37 Respondents were asked to name the most recent city -sponsored event they attended. The most common specific event named was the Red Poppy Festival. Many of the respondents listed several events or provided general comments that were difficult to code. Future efforts to determine attendance of city events should consider listing all the events to clarify results. Which city -sponsored event did you attend? (Random Sample Category Number Red Poppy Fest 32 Events on the Square 17 Christmas Events 12 Parades 11 Resident Engagement Event 10 Second Saturday 9 Concerts 6 Art Stroll 6 Outdoor Activities 5 38 Respondents were also asked to indicate what kinds of events they would like to see more of in Georgetown. Music events were the most frequently mentioned, followed by arts and cultural events. The text of the open-ended comments provides the specific types of music, arts, and cultural events suggested by the respondents. What kind of event would you like to see more of in Georgetown? Random Sample Category Number Music 32 Arts and Culture 21 Festivals 13 Family -focused Events 13 Senior -focused Events 11 Food -oriented Events 10 Sporting Events, Rodeo 9 Citizen Engagement 9 Events on the Square 7 There is only one statistically significant difference when respondent characteristics were considered. Eighty-four percent of female respondents rated utility customer care as good or excellent compared to 73% of male respondents. Utility Customer Care Male 73 Female 84 Sig. .04 39 Quality of Contact 2023 (Random Sample) Quality of Contact 2023 (Open Survey) 100 100 ■ � 9 90 16 8 90 15 10 80 80 70 70 60 60 +� c 50 c u 50 v 40 v 40 30 30 20 20 10 10 0 0 Utility Customer Care Contact with Impression of Utility Customer Care Contact with Impression of Center Employee Impression Employees at Event Center Employee Impression Employees at Event ■ Excellent ■ Good Fair ■ Poor ■ Excellent ■ Good Fair ■ Poor 40 Perceptions of Safety Respondents were asked to rate safety across different areas of the city. Notable findings include: 95% of respondents rated the safety in their own neighborhoods as good or excellent. The rates for perceptions of safety in the public square (92%) and in shopping centers (82%) are slightly lower in 2023 but at generally high levels. The only major difference when 2020 and 2023 are compared is for city parks. Eighty-two percent of respondents rate safety in city parks as good or excellent in 2023, compared with 95% in 2020. Please rate safety in the following areas throughout the City. (Percent) Random Sample 2023 Random Sample 2020 Excellent Good Fair Poor Percent Excellent or Good N Excellent Good Fair Poor Percent Excellent or Good N Neighborhood (day) 62 33 4 1 95 383 58 38 4 1 96 413 In city arks 27 55 16 2 82 253 32 63 15 1 95 260 In shopping centers 23 61 15 1 84 357 26 61 12 1 87 364 Neighborhood (after dark) 48 40 10 3 88 379 38 44 13 5 82 411 Downtown square 35 56 8 0 92 331 32 62 5 1 94 331 Recreational waters 20 55 22 4 75 195 19 54 23 4 73 216 Respondents from homes with higher household incomes (over $150,000) and those with lower household incomes (under $75,000) rated perceptions of safety in shopping areas lower than respondents in middle income households (between $75,000 and $150,000). Ninety percent of middle -income households rated perceptions of safety in shopping areas as excellent or good compared to 75% of lower income households and 85% of higher income households. Seventy-eight percent of respondents with children in the home rated safety in their neighborhoods at night as good or excellent compared to 89% of respondents with no children in the home. 41 Safety in Shopping Areas < $75K 75 $75K to $150K 90 > $150K 85 Sig. .006 Safety in Safety in your Safety in Shopping Neighborhood Neighborhood Areas (Day) at Night White 85 Own 96 No Children 89 Non -White 75 Rent 87 With 78 Children Si. .04 Si. .02 Si. .04 Perceptions of safety among open survey respondents tended to be lower than those for the random sample. For example, 74% of open survey respondents rated safety in shopping areas as good or excellent compared to 84% of random sample respondents. 42 Perceptions of Safety 2023 (Random Sample) 100 5 10 8 90 15 22 80 70 41 60 56 c u 50 v 55 a 40 30 20 10 0 Neighborhood Neighborhood Downtown City parks Recreational Shopping (day) (after dark) square waters centers ■ Excellent ■ Good ■ Fair ■ Poor 43 Perceptions of Safety (Open Survey) Zoo 90 11 13 20 22 80 26 70 60 54 c 50 a 57 40 51 30 20 10 0 Neighborhood Neighborhood Downtown City parks Recreational Shopping (day) (after dark) square waters centers ■ Excellent ■ Good Fair ■ Poor 44 Utilization of City Amenities Due to an oversight, open survey responses on service utilization are not available. For the random sample survey, several conclusions can be drawn. Fifty-seven percent of respondents indicated that visited the downtown square often or very often in 2023. This is a considerable increase from 2020, when 30% indicated that they visited the downtown square often or very often. This increase may be due to increased activity following the end of COVID-19 pandemic. Utilization of parks (which remained open and available to residents during COVID-19) increased from 32% visiting parks often or very often in 2020, compared to 36% in 2023. In the previous 12 months, how often have you or members of your family used or visited the following areas? Percent Mer ed Sample 2023 Random Sam le 2020 Very Often Often Sometimes Rarely Never N Very Often Often Sometimes Rarely Never N Downtown square 27 30 28 11 5 342 17 13 32 14 6 414 City library 19 17 21 20 24 342 14 14 21 20 31 415 City arks 11 20 33 19 17 342 13 18 30 20 19 414 Recreation centers 9 9 14 20 48 342 6 12 17 23 42 414 45 Service Utilization 2023 (Random Sample) 60 50 48 40 — 33 u 30 28 24 1g 21 20 20 20 19 14 1717 9 9 11 11 10 " '20 ' 0 City library Recreation centers A city park Downtown Square ■ Very Often ■ Often ■ Sometimes ■ Rarely ■ Never 46 Sources of City News and Information The most often utilized source of information about Georgetown was the Community Impact newspaper. Sixty-seven percent of respondents to the random sample survey reported using Community Impact often or very often compared to 70% of open survey respondents. There were no major changes in sources of news used by residents when 2020 and 2023 are compared. In the previous 12 months, how often did you receive news about the City of Georgetown from the following sources? Percent Random Sam le 2023 Random Sam le 2020 Very Often Sometimes Rarely Never N Very Often Sometimes Rarely Never N Often Often Community 37 30 14 7 12 376 35 29 18 8 11 412 Impact City social 7 15 18 16 44 378 9 14 23 19 35 143 media Utility bill 20 23 25 12 20 377 16 32 24 13 16 413 newsletter City website 10 22 27 18 23 377 9 21 29 18 24 410 GTV Ch. 10 0 1 4 12 83 361 1 3 4 13 80 408 Local TV Station 11 13 22 16 38 374 8 12 18 20 42 408 Williamson 23 12 10 12 44 377 20 15 16 17 33 404 County Sun Georgetown 15 16 15 16 38 367 Not Asked in 2020 weekly e- newsletter Communication 2 7 17 27 46 375 from Mayor or Council Member 47 Compared to other themes explored in the survey, the most statistically significant differences were found for media usage. For example: • Residents who live in homes with a household income more than $150,000 per year are much less likely to report using the utility newsletter often or very often (26%) compared to residents in homes that earn between $75,000 and $150,000 (48%) and those with a household income below $75,000 (44%). • Residents under age 45 are more likely to use social media for news about the city and less likely to read the Williamson County Sun. • Residents 75 years and older are much less likely to use social media and more likely to read the Williamson County Sun. Utility Newsletter Social Media Williamson County Sun < $75K 44 Under 45 39 11 $75K to $150K 48 45 to 64 24 21 > $150K 26 65 to 74 20 39 Sig. .01 75 and over 18 41 Sig. <.001 .004 Utility Newsletter Community Impact City Social Media Community Impact Male 37 64 No Children 21 70 Female 50 70 With Children 33 46 Sig. .04 .009 Sig. .02 <.001 Georgetown Weekly Social Media Williamson County Sun Community Impact Local TV Social Media Working 22 27 24 63 16 Own 20 Retired 35 18 39 70 29 Rent 41 Sig. .002 <.001 .005 <.001 .002 Sig. .009 48 City Website Utility Newsletter Williamson County Sun Less than 6 39 39 21 6 to 10 39 29 26 More than 10 25 52 45 Sig. .03 <.001 <.001 Respondents were asked to indicate their preferred method of receiving information from the City. The top response was via email or text. What is your preferred method of receiving information from the city of Georgetown? (Random Sample) Category Number Email or text 119 Newspapers 56 Newsletters 42 Direct mail 33 Social Media 15 City Website 14 49 News Sources for Information about the City 2023 80 70 70 67 60 58 v O 49 0 50 45 43 O 40 36 35 > 31 32 32 30 V 22 24 v a 20 15 14 9 10 1 1 0 GVT Ch. 10 Mayor or City Social Local TV Georgetown City website Williamson Utility bill Community Council Media station Weekly Co. Sun newsletter Impact Member ■ Random ■ Open 50 Respondent Characteristics The demographic characteristics of the respondents are presented in this section. Because the survey was sent to a random sample of households, the survey compares the available characteristics of the households as determined by the US Census Bureau and reported in the 2022 American Community Survey. Only those household characteristics that are reported same way as the American Community Survey are used. The demographic characteristics of the open survey respondents are also presented for comparison purposes. In terms of total household Income, the survey underrepresents homes with $25,000 annual income or less. Middle income homes ($25,000 to $75,000) in the random sample are generally representative of the homes in Georgetown. The random sample somewhat underrepresents higher income households with earnings greater than $150,000. Household Income 30 25 25 25 26 25 24 21 20 19 +, 17 17 16 17 c u 15 13 v 11 11 10 8 5 2 3 0 NE Less than $25Kto $50K $50Kto 75K $75Kto $100Kto Over$150K $25K $100K $150K ■ Open ■ Random Sample ■ ACS 13-17 51 In terms of home ownership versus renting, the random sample did not match the city in terms of home tenure (rent versus own). Ninety percent of the random sample respondents came from householders compared to 72% of the households in Georgetown. Home Ownership 100 95 90 90 80 72 70 60 u 50 a 40 28 30 20 10 10 5 0 Own Rent ■ Open Random Sample ACS 52 The random sample survey generally underrepresents householder age for younger householders (under 54), accurately represents middle aged householders (55 to 64), and overrepresents householders over the age of 65. Over 18 Age Distribution 40 3635 35 35 30 26 25 c u 20 19 is a 15 15 1616 15 14 14 10 9 10 5 6 6 5 0 MM I� 18 to 24 24 to 34 35 to 44 45 to 54 55 to 64 65 to 74 75+ ■ Open ■ Random Sample ■ ACS 53 The random sample generally does a better job matching the racial and ethnic breakdown of householders. However, the random sample overrepresents White (Anglo) householders and underrepresents Latino householders. Other groups are fairly accurately represented. Race and Ethnicity 100 90 90 85 80 — 70 68 } 60 c u 50 40 30 23 20 8 10 5 1 2 5 2 2 2 1 2 1 1 1 2 ■■ -_■ ___ -.- --. White Latino/a Black Asian Native Other American ■ Open ■ Random Sample ■ ACS 54 For other respondent characteristics, it was not possible to clearly match household characteristics to the sample. However, in the cases of employment status, the gender of the respondent, the number of years living in Georgetown, and household composition, the random sample and the open survey had similar respondent characteristics. Employment Status 70 6163 60 50 = 40 a� i a 30 25 23 20 10 6 6 5 5 0 1 1 0 0 = 1 1 1 e` et lea °���a�Ores J�e� Qa y�e�5 I �e o �J ■ Open ■ Random Sample 55 Gender 54 53 53 53 52 51 50 49 a� 48 47 47 47 46 45 44 no Male Female ■ Open ■ Random Sample Years in Georgetown 35 29 30 27 25 23 23 22 21 20 20 19 u OW 15 10 8 7 5 1, 0 Less than 2 2 to 5 years 6 to 10 years 11 to 20 years more than 20 years ■ Open ■ Random Sample 56 Household Composition 100 91 90 85 80 70 70 64 +, 60 c u 50 a� 40 31 30 20 18 12 10 ' S 5 5 6 5 3 2 0 IEEE M = . Adults Children Adults Children Open Random Sample ■0 ■1 ■2 ■3+ 57 Appendix A Random Sample Open -Ended Responses How Can Georgetown Best Improve the Quality of Life? Improve traffic flow Road/Traffic improvements/School funding Hike/bike trails (and definitely *not* bike lanes on busy roads... unsafe). Slow commercial development I enjoy the new businesses coming to Georgetown but am saddened by how much nature we continue to lose. I would love to see the Nature be preserved better in new building areas. limit the density of occupation Better management of city utilities to provide lower rates. Water and electricity are too expensive. Maintain its small town feeling throughout sustained growth. Maintain small town feel Preserve and improve open spaces; prioritize aesthetics for new commercial and industrial development; overall, prioritize aesthetics beyond the square. Do something about Concrete Batch Plants in ETJ, and quarry blasting along SH 195! Slow down the population growth. Reduce the real estate tax rate Moving past its racist past (this is nothing to be proud of) and strive to be a community that welcomes all. Traffic improvement Stop planning and permitting so much high -density housing. Address traffic problems. Be proactive in planning & completing infrastructure to avoid traffic & water problems in the future. 58 More investment in public health services, such as the Austin regional Clinic and mental health programs like the diversion center here in Georgetown. They deserve more oversight and funding, to improve the quality of care available. Work to retain the small-town quality of the community. More doctors. Keep the police and fire departments fully and adequately staffed as the city grows. Better handle the traffic congestion Houses are not affordable mainly due to the interest rates that are so high at this time. Continue to encourage, promote and fund events, organizations, and experiences that create and build a sense of community. Improve traffic flow/control and water infrastructure. Also, control new construction ... when I moved here there seemed to be a purpose to growth. Now it just seems like Georgetown is trying to keep up with Round Rock. slow the out -of -control growth which is ruining the small-town benefits Less Construction unless it's to help traffic. reduce influx of new residents Improve/update/upgrade infrastructure, it has fallen behind growth Correct/resolve traffic issues. Driving here has become horrible. much cheaper housing options Control building on Williamson Drive. Be cautious about water supply and more demand. Increase/improve water resources. More free parking around downtown Georgetown. Mixed -use zoning for more sustainable and walkable communities; maintain and protect public parks/resources; transition all city vehicles to fully electric by 2035; adopt roundabouts in place of traffic lights; require pressure regulation for all landscape irrigation; ensure public school funding is always top budget priority Police patrol needs to be implemented for the San Jose Community, Loud music & speeding traffic in Residential Community. Lastly, there are a lot of feral cats in this neighborhood, the Animal Control Division will no longer pick them up, causing unhealthy environment. Use a more 'business -like' approach for staff running the city operations. Political approaches to decision making has taken over in recent years. 59 keep a higher percentage of local businesses and improve walkability Improve traffic flow and public transportation. improve traffic flow don't over build more senior activities be careful of too much new construction. Where will we get the water? traffic is horrible keep up road improvement and traffic control. Slow growth and better state permit limits our small town is becoming a big town, too many people, we need to slow down slow the growth improve the road network improve traffic stop aggressive building. How many apartments and gas stations does a town need? stop the growth of apartments and homes!!! We value the small-town feeling! quit building, lost small town flavor. Improve water/electric problems limit building of apartments provide reliable water and electricity, hold developers and businesses accountable for providing adequate infrastructure follow up on neighborhood car break ins. Will be worse once low-income housing gets built plan better for growth improve water supply/distribution There are not any nice affordable rentals in Georgetown. All too expensive for people on fixed incomes larger recreation center to include lifetime sports as well as children's activities finish the gas lines traffic, taxes more places for teens and young adults to hang out, e.g., skating rink, climbing gym, restrict expansion, restrict water usage, restrict traffic public transportation we need and In and Out Restaurant overbuilding the city is destroying it. Needs to slow more retail, more roads, less multi -level housing units provide connected transportation for blue collar workers get the infrastructure built enforce traffic regulations too much traffic lower taxes for retirees. Add walking and biking all over and off road. Mass transportation all over. Willaims drive to Ronald Reagan improvements to handle massive traffic improve school system. Reduce tax rates trolly type mass transportation to sun city less apartments allow competition for internet providers. Moving here we experienced a significant downgrade in internet speed/service from where used to live in Cedar Park. And build a bypass to divert east/west through traffic to unclog 29(University) traffic flow. More shopping centers improve the quality of schools. School choice! Reduce taxes build infrastructure to fit growth public transportation (bus service) avoiding traffic congestion. making sure all people are accepted. better school content curriculum better traffic flow, reduce traffic congestion slow the pace of growth, develop more public transportation cannot think of anything get rid of drag shows, traffic fix the traffic eliminate road district taxes widening of Ronald Reagan on Highway 29 61 alternate/parallel to Williams dr. don't let Georgetown become a metropolis limit growth, improve traffic, especially light timing quit building so many apartments start enforcing traffic violations (running lights/stop signs) Georgetown has become too expensive to live no more apartments better management of water resources and traffic better shopping, traffic flow reduce traffic and development, reduce trucks with rocks stop building and focus on reducing traffic slow the growth, fix traffic problems curb growth, restrict additional quarries more city resources north of ih35, north of Del Webb don't overdevelop our green spaces. Don't allow overcrowded developments ???? Water shortages more than 1 grocery store, not HEB get a better/more water supply continue to get bonds to upgrade transportation stop expansion! stop growing so fast improve roads. Plan growth better, have infrastructure in place before growth rather than coming ears later control natural resources, urban farming, green infrastructure, accessibility - transportation too late now! It was so sad when all permits were given, someone didn't slow them down. I would like to have seen a survey long before now. overcrowding, equal housing, cost of living doesn't match Texas wages. Solution. Create jobs that are equal to or greater than those who are transplanting from higher cost of living areas. Stop allowing people to move in who do not work in Texas. And lower property taxes. it did not work for California 62 solve the increase of traffic better access to mental health control growth due to inadequate infrastructure in water and ?? better lighting at night in neighborhoods and towns improve traffic more bike paths, especially connecting each side of 35, traffic I'm in a wheelchair more and better sidewalks so I can get around keep up the good work continue to fund roadway, water, electrical infrastructure and public safety stop apartment building. Bring in major stores (Belk) restrict development, too many people slow down growth eliminate seasonal allergies lower property taxes, slow new home builds, do road work at night stop building stop growth! control/slow the growth stay grounded in conservatism with importance on the traditional family stop building apt hold construction entities for the unhealthy dust. It is much worse than it ever has been. sync all stoplights keep working on the problem of so many people now and not prepared for it. More roads off 135 to our neighborhoods. Not enough, keep planning and working thanks! regarding traffic and other issues that affect everyone, start acting like a growing city, not a small town improve traffic flow reduce population growth improve infrastructure, traffic management, additional policy pressure 63 I retired here in 1996. it was a small town of less than 25,000 people, a great town square and thus a great place to retire. But now with the emphasis on growth, it is too crowded and has too much traffic for old folks like me. 75,000 plus people, not what I want better roads and water address the increasing traffic issues more restaurants provide bus service improve traffic congestion. Develop more quality restaurants excessive traffic is issue #1. quality education is also a concern you can't Georgetown is now just an urban attachment to Austin. The good people will have to leave. As I am planning help with traffic. A few more anchor stores better infrastructure --promote commercial properties slow and controlled growth both in the city and out stop building apartments. Stop raising the water rates. Be proactive about water usage! stop putting new apartments on Williams and 29 too much traffic better restaurants, more variety, more ethnic. Better plans for water. Limit building and expanding of subdivisions, especially with the water shortage lower taxes, less traffic congestion property tax decrease, utility cost management (green costs us lots) control traffic not worrying about ERCOT freezing in Jan/Feb less emphasis on growth and development. More emphasis on maintaining the qualities that make Georgetown special apt rental prices have risen substantially in the past year quit approving apartments/multifamily residences reduce taxes for senior citizens more retail and restaurants, better traffic flow, closer to downtown parking lots I'm good use larger areas for festivals, too crowded downtown widen shell road by Georgetown village decrease traffic more council personal interaction with the neighborhood less apartments improve traffic flow more restaurants off Williams west of Shell road traffic control. We don't have water resources for more homes and businesses improve traffic congestion. Better control of development affordable housing slow down construction of apartments stop building more restaurants, more dedicated park spaces, more HEBs improve traffic flow, Williams and Austin Ave stop building and letting so many people move here. We are running out of water!! improve streets/lanes/lights for better traffic flow improve traffic flow. Improve school funding. Lower property taxes cheaper taxes center turn lane needs to go away. I hate to drive in Georgetown. It isn't safe cut down on traffic congestion less apartments. More code enforcement. Upkeep of commercial properties address growth issues, traffic, water, improve schools improve transportation and parking options more doctors manage growth better too many people and not enough roads retime traffic lights. Fix air quality by reducing expansion. Building dust in the air. Make major intersections. Senior age group more navigable and intuitive traffic. Stop building! city services on east side of town, especially a rec center and pool 65 more arts options. Better transportation options (public and private) need more restaurants needed!!! replace optimum with better internet improve roadways for growth and more family activities control crime improve schools. Confidence is low put restrictions on the rate of growth. Don't exceed resource availability ... Water! manage out of control development, slow it down I love Georgetown, but the rapid growth in the city the quality of life is somewhat (fair) stop the rezoning of ranch land not overbuild! lower taxes and price of housing stop cutting down all our trees stop consolidating where retired people live. There are too many in one area. 135 is a bit of a barrier. Create more routes not expand roads stop building, resources cannot handle this population influx too much traffic and growth, control growth!!! better roads and less traffic congestion. Reduce building due to water shortage slow down growth get more chain restaurants. Locals are too iffy and expensive. They rarely last long. controlled growth. Stop incentivizing growth until infrastructure in place i.e., roads, water slow down on growth and allow infrastructure to catch up stop building apartments schools could be better. Traffic getting impossible. Water problems, too many people and apartments improve traffic flow and water services limiting residential growth I worry about the power grid, water, and gas improve local shopping. Include consignment shops more concerts keep improving streets address traffic and water supply don't become a sanctuary city. There all bad news cities build less tall apartments and don't put them in single dwelling home neighborhoods. Maybe on edges of town near grocery services. Boise Suburbs have not don't tis and caused terrible traffic issues less traffic, add busses, cap on development it is great as it is!! stop building! Water resources solution, better hospital in the area = max efficiencies. Less strip malls, more boutiques/arts stop building apartments all is great in sun city! limit housing development transportation for seniors keep out illegals, section 8 and welfare trash no more roads traffic is ridiculous Georgetown used to be a great place to live, no longer GISD is rated poorly which affects home values and the quality of kid's education need better water quality, our water is very hard!! Major problem for appliances do not encourage development any further in town building codes, i.e., apartments in residential neighborhoods. Property tax too high, would like better walking and bicycle paths creating multiple services and resources for all ages, including recreation less traffic improve traffic. More high -end eating quit building and stop trying to make Georgetown the #1 fast growing city in the US. Local government destroyed this city better/wider roads. Increase speed limits 67 more grocery, retail, and restaurant options. Would love to have more Asian restaurants and an Asian grocery store. More street lights! It gets too dark here at night stop building until you have improved infrastructure and utility services for existing customers process out all the homeless and drug dealers add bus service stop growth pay more attention to outdoor more sidewalks downtown (not the patchwork plan in place) with trees every 40ft stop growing, wanting to be a bedroom community for Austin make sure infrastructure is in place before allowing more growth low further residential development improve the roads, more protected left-hand turns. Paint the road stripes, can hardly see stop the growth, especially apartments. 10 years ago we were best place ever, now not so much stop issuing building permits when there is NOT enough water for current residents and businesses!! better management and preservation of greed space. Less development stop development. Too much already traffic congestion. Signal light timing especially at IH35 and university. Downtown square is awesome and should be preserved look for opportunities to bring in manufacturing, jobs, facilities reliable public transportation more parks and trails. Preserve what we have before we growth too much involving residents in town -hall meetings for complaints and ideas stop building apartments and condos. too many people live here now. stop building huge subdivisions. stop putting all the shopping in the same area. it is very hard to get parking and there a ton of traffic .: How Can Georgetown Best Improve Mobility? Reduce traffic/improve flow continued traffic improvements Stop building roads: the cars won't come! Put traffic light in at La Conterra and AW Grimes I'm not aware of any public transport but I do not utilize it either. With the growth certain streets are more difficult to get out and could use some more signals in residential areas. Improve Wolf Ranch area traffic management. N/A finish road construction! Continue to improve connectivity of hike and bike trails to major roads so it's safer for peds and cyclists. Increase number of flashing signals for pedestrians. I live within walking distance of multiple businesses but it is too risky to cross Williams Drive. City buses Continued community outreach and be fair in enforcement of code and violations. Road improvement Enforce Traffic Laws. Speeding and reckless driving are rampant. Fix the intersection at Williams and Bootys. Traffic is backed up two blocks down Lakeway during peak hours. Enforce speed limits on Northwest between Serenada and Hedgewood, it used as a drag racing strip daily. Enforce traffic patterns at Costco. Illegal left hand turns consistent throughout the day. Add new streets & lanes NOW to prevent the horrible traffic congestion we've had for the last 5-10 yrs. More sidewalks and bike lanes are good, and the recent roundabout additions have been a good addition Continue to enhance access to 135 improve roads Complete current plans and continued to provide for future growth. improve roads Not sure Create walk/bike options alongside major arteries (and connecting to existing hike/bike trails) for safety. Synchronize traffic lights!! It seems as though the city wants traffic to stop at every light in town. Houston does have this problem! slow growth more public transportation temper new construction spread out existing and add shopping and services resolve traffic flow issues. more public transit options not sure Adopt roundabouts in place of traffic signals We need more public transportation i.e., public bus, shuttle, etc. Speed up road expansion projects even though they are inconvenient. Stop doing multiple consultant contracts to study the same issue and get the same recommendations, just to avoid difficult decision making. We have 'kicked the can down the road' for years. safe walking spaces between residential and commercial areas Provide public transportation more public transit more turn lanes (use designated shoulder) and longer right turn lands (some are not long enough) don't over build more bus service need more handicap parking downtown your road planning defies logic. You have an overpass that goes to a residential only when you really need access east/west. keep up the maintenance of the roads slow the growth build ??? Roads more transit busses for seniors 70 stop retail building on Williams drive HEB brushy creek light at certain times will sometimes let three cars enter Williams drive on left turns fix the infrastructure for the tremendous amount of cars slow down or stop building until needs are met limit building of apartments, too many people more roads! hold developers and businesses accountable for providing infrastructure, specifically costs to improve put a traffic light on 195/Chi Chi. Very high traffic during rush hours it's a work in progress. Improvement being made Williams drive is too busy, it is unsafe, expand roadways? improve streets and sidewalks public parking and transit more sidewalks, avoiding big intersections slow down growth, too many cars traffic signals by Williams drive HEB need rethinking stop building so many multi -family developments more parking be prepared for the increase in traffic flow before it happens keep building roads and people will keep increasing social affordable transportation provide bike lanes on major streets fire the city manager get ahead of growth on Williams to round rock. Add off road walking and bike paths everywhere not just the city center a bus system that comes out to sun city a trolly type of mass transit build a bypass for east/west movement of traffic to divert the thru traffic away from downtown/Hwy 29 corridor 71 city police need to monitor this. The new interchange on Williams has tied up traffic turning from Austin Ave to Williams re -time major traffic lights to accommodate sun city entrances improve traffic signal timing and time of day settings control posted speeds public transportation bus service don't let our city become overwhelmed with traffic problems stop building so many apartment buildings alternate traffic routes, slow building apartments public transit service offer public transportation to and from sun city provide ??? On large construction like uturn on 1-35 and Williams fix the traffic flow especially Williams and Austin dr. van service from sun city to wolf range and town amount of time each color is on could be shorter public transportation, light rail into Austin and surrounding areas improve timing at lights, provide two lane left turn into Lakeway at Costco intersection frontage road south Williams drive and 35 interchange is terrible, very confusing free up right turn lanes for turns only put resources on traffic enforcement and roadways, not more bicycles and walking paths congestion is a problem invest in public transportation, bus routes synchronize traffic signals on Williams, Austin Ave and University to name a few finish Williams Dr overpass at 35. widen Ronald Reagan. More parking on/near square improve major streets less development improve streets to be able to handle the traffic volume. Increase parking, particularly downtown 72 expanding major streets, more public parking continue with the new road construction projects needed for and due to growth it would be good if we could go back 10 years and limit population start with an actual transit. You have no profits doing this work more traffic lanes downtown sidewalks and curbing improved improve traffic signal timing to include types that react to traffic flow changes improve traffic flow more right turn lanes more sidewalks and repair broken sidewalks focus on motor vehicle traffic flow and motor vehicle parking minimize bike and walkability bus service stop building apartments restrict development dedicate bike lane. Sync traffic light on major roads better traffic flow around the city better planning, traffic light timing, anticipate auto growth and plan accordingly bus service that's better planned than before timing of traffic lights move commercial traffic out of the town proper add public transportation stay ahead of growth with infrastructure sync the stoplights especially on i35, too much backup more of everything listed above. Too many people and not prepared for it learn from traffic, other issues, make changes when necessary need a better transit system. Need to pick every ??? Sun city and Georgetown improve infrastructure, more parking options get 10-15 years ahead of things instead of 20 years behind more roads, more lanes 73 anticipate and build roads before the congestion address traffic! better planning and limiting development so that traffic isn't worsened. Options to travel via bus/shuttle around town improve bike accessibility. Continue to expand road capacities and new roads keep bicycles off the roads, eliminate bike lanes. Time the lights more north/south and east/west major streets less traffic traffic flow on 29 coordinate lights, stop building until infrastructure can handle it light transit, mass transit increase public transit like the buses. Limit development of new subdivisions to decrease traffic hard to do given all the growth sidewalk for high school walkers from 130 to EVHS please! more two lane roads reduce construction create some pedestrian only areas downtown. Better bike lanes and more bike connectivity not sure, possibly need restructure due to large amount of people and vehicles good question. Construction is a problem build more highways and update infrastructure put in or complete sidewalks so people walking to the square do not have to walk in the streets have regular transit service and promote and advertise it slow down on building houses, too many people for streets more senior transportation better sequencing of traffic signals to improve traffic flow facilitate crossing of i35. improve light timing on major roads (29, Williams, Austin) traffic flow and signal timing could be improved. West Williams is dangerous 74 synchronize traffic lights. Stop building more than 1 land for left turns on Williams more bike lanes on roads, enforce adherence to traffic signals, e.g., running red lights!!! widen roads ahead of traffic not after. You know what subdivisions are being built build bigger roads in anticipate of higher traffic improve roads, all need turn lanes added. The city is too big for current set up a continuous problem due to growth, ongoing being worked on. Maybe through better advertisement on contentious announcements wider major thoroughfares. Coordinate signals and construction between projects more public transport, taxis available need more public transit services too much growth, too many cars light timing especially at 29 and Church and 29 and Austin Ave additional traffic signals more save biking lanes with enforcement. More public transport widen 971, Williams drive, university light rail between Austin and Georgetown time lights on 29/university for east/west traffic flow from main to wolf ranch center nothing at the moment no idea public transit, widen busy roads continue building sidewalks to outer neighborhoods, increase bus service limit development, especially near ih35. plan for future traffic, strategic vision we need public transit services stop rezoning ranch land keep roads in good repair continue to widen major roads or roads that are now busy traffic lights need to be on when cars pull up, not on timer 75 create more routes and don't widen roads. Wider roads don't help traffic, they just allow more. Create more roundabouts. Stop car dependent development on Williams and Austin. quit building housing. We have too many people that our infrastructure cannot handle again, control growth!!! improve traffic control slow down growth traffic signal timing! quit building so many homes and expanding shuttle service from place to place in the malls. Even if a bus drops one off at the mall, need a way to get around --if not have to keep reparking the car traffic flow wish we had public transport and a train to Austin, other cities in Texas the traffic lights are not synced some timers and auto sight at stop lights, some long, some short are there public transit services? need some public busses for those who don't drive don't make any more of those crazy traffic circles look at phoenix, Scottsdale, other areas in Arizona add busses, public and transport vans for seniors to HEB, target sync lights so traffic flow is better more handicapped spaces stop building, ruining Georgetown roads busy, improve pedestrian access to shopping stop building, ha ha get ahead of the traffic flow restrict oversize traffic on university more senior transportation please widen streets like DB Wood and Shell again roads, also public transportation too many people and cars! Unprepared infrastructure! 76 do we still have bus service? Need bike lanes with physical separation more bridges to cross IH35 law enforcement in residential areas, speeding in general is bad traffic flow on Williams and university is horrible. Better timed lights short light exchanges love the sidewalks for walking. Build more! Increase biking lanes more lanes, more turn lanes, increase speeds improve traffic flow on major streets like university. There are not much bike lanes in my area (Westinghouse) so would be nice to have more of those. traffic is horrible. Timing of lights requires waiting through several cycles each time. need more traffic lights stop the construction from taking so long better timing of traffic lights, more exits to 135 add bus service public transit services improve timing of traffic lights, too many red lights with no cross traffic to justify the red more handicap access on downtown reduce construction of new housing util the infrastructure has been improved require connecting streets between subdivisions so that all traffic does not go Williams Dr and Hwy 29 public transport increase public transportation, sidewalks, bike paths. Add more traffic lights with better timing they can't due to rampant over development in short time more public transit, more protected lefts on road, less large trucks on Williams stop the growth now, too late stop issuing building permits!! no more diamond interchanges! fill in or link all sidewalks. Some areas have breaks with no sidewalks on either side of the street 77 stop building so many businesses and homes. The traffic will decrease see previous comment re signal timing. Also what is up with the lighting on interstate 35 through Georgetown? Lights not working. traffic continually block major intersections public bus service which includes sun city with all the new housing going in, reassess traffic flow this has clearly not been a priority compared with other cities. Try walking and biking from neighborhood more crossing points for pedestrians, sidewalks need to be fixed and cleared out by owner or city build in different areas. 29 is out of control and impossible to drive on W What Kind of Specific Development Would You Like to See in Georgetown? more restaurants and retail Non -national chain restaurants continued manufacturing/technology commercial development Schools Stop development. Georgetown is not LA. Concert venue See some more entertainment options like a Dave and Busters, Escape games, Top Golf, Gun Range, or something to have more options to stay in Georgetown to have fun. retail and restaurants on west side More kid friendly restaurants with outdoor spaces Fine dining. upscale dining Revamping existing shopping centers through incentives; No more traditional shopping centers where pedestrians have to walk through vehicle traffic (e.g., Wolf Ranch). Round Rock outlet malls are a good example of how to develop a major shopping center. Whole Foods Market Office parks more industrial that range from exec to hourly. There are essentially no exec jobs in Georgetown, so I commute to Dallas for work as a Mfg. Exec. Trader Joe's More quality restaurants and entertainment choices. 1 mediocre movie theater and an overwhelmingly mediocre chain restaurants is pretty much all we have. Stop permitting Car washes. I have never in my life seen a street with as many car washes on it as Williams drive. Mixed use buildings, where the bottom floors are commercial, and the upper floors are residential 79 More parks and green spaces not taken up by athletic fields None Continue to develop and provide incentives for medium/high tech industries. These will provide jobs attracting skilled labor force. Affordable housing Restaurants Less big box and more creative, forward -thinking mixed -use flexible spaces. Incubators for others - commercial use kitchens, micro -offices, craft/artisan/maker spaces. Something entertainment related no more development more parks and golf courses additional shopping and services toward exterior of city multi -family residential; green spaces/parks Affordable housing Fast Food Restaurants Mixed -use development/zoning for a more sustainable/walkable community Shelter/Create homeless housing via Salvation Army Service for the needy using redeveloped existing structures. More grocery stores redevelopment of existing structures bit name retail parks, entertainment more restaurants near sun city mixed use development better parking everywhere getting from west to east in Georgetown is horrible we are building too fast. We need a slow down. Roads are getting more congested, water shortages, etc. no more development more restaurants, less housing save the trees instead of cutting them down for a store restaurants, commercial, no more housing or apartments so happy with Costco, Lowes to compete with Home Depot more restaurants decent restaurants I would like to see the city's five-year plan seafood restaurant Lowe's affordable rental cottages, not apartments restaurants live music venue retail clothing stores Lowes, Trader Joe's, Sam's club climbing gym, skating rink, skate park open space, slow down development, leave Georgetown where it is too many apartments being built In and Out Restaurants retail retail shopping centers such as cedar park has developed we desperately need a grocery store east of 1-35 need a HEB center like cedar park better quality restaurants trader joe's no more development none high end mixed use destination type like the domain more entertainment a trolly type of mass transportation to sun city from Georgetown downtown none, too many people already a parking garage near the square, east -west bypass road to allow thru traffic better passage and ease up congestion on 29 81 existing structures could be used for more retail (living) residential and commercial use nicer resort hotels, whole foods, delis, bakeries Georgetown needs a civic center. Re -use buildings we have now more job growth public transportation no more apartment buildings grocery stores rail another movie theater seafood restaurant better clothes/department score shopping hotels on fast west side of town water plans prior to more development recent retiree to sun city. No real feel for development needs a movie theater would be nice nice restaurants, not fast food less apartments and car washes restaurants restaurants special needs area in the park, San Gabriel for parents with special needs kids none until traffic problems are eliminated full care retirement community, full independent living to full nursing care better public transportation entertainment outdoor, multipurpose venue parks with athletic fields, trail, water feature, event space north of Del Web. Restaurants and entertainment north develop parks good restaurants it seems like Georgetown is on the right course, maybe slow a little 82 Central Market restaurants further out, no more gas stations/car wash more restaurants! infrastructure downtown parking, restaurants, bookstore, shopping, more parks, parks in older neighborhoods seems lake making these decisions affordable housing more upscale restaurants, retail affordable independent living facilities a good balance between commercial, residential, industrial, restaurants but with controlled growth non chain restaurants industrial development compatible with Austin MSA high tech commercial businesses attract retail (Belk) and major employers up market restaurants additional dining choices using existing buildings instead of building more stores development that will keep downtown alive/flourishing none until infrastructure catches up, especially with water more restaurants and entertainment more larger eating restaurants and not so many small ones and drive throughs. Like a Cheddars or Mi Mi's improve lighting in commercial and residential settings. Change lights, will help update buildings on Williams Dr restaurants more restaurant options restaurants and areas that are attractive to families with open spaces 83 retail on the north side of Georgetown non. In fact have some of the commercial and industrial leave the city more distribution, for example many fast foods on Williams but not on 29 less apartments, more owner occupied more restaurants, quality less mass development and maybe don't cut down all of the trees in the city retail and restaurants on west side central market, trader joe's, quality restaurants better restaurants more restaurants on west side of town/Williams entertainment or restaurant near Lake Georgetown if allowed within area traderjoe's, chick fil a near sun city trader joe s, more development down north Williams dr more affordable clothes stores. Free or affordable activities for toddlers and children single family only psychiatric facility development more restaurants, fewer carwashes more variety of restaurants bookstores quality food service live music venue, maybe dance hall I get vexed over seeing empty buildings, new ones being built instead of reuse actually we have too much development more nature! Parks, places for kids to go outside more green space. Less building! some restaurants near sun city that are not fast food retail public golf course Walmart/Home Depot are overcrowded. Need expansion. Also need restaurants and more retail OR better centralization of restaurants and retail similar to Georgetown square. Better senior accessibility better quality restaurants. Less apartments resort hotel near sun city. More restaurants on west side of town more stand alone restaurants around/outside sun city Waffle house indoor kids birthday party venues limit new housing until water needs are feasible HEB and retail on east side near inner loop and 29 shopping center shopping centers full size grocery store to serve east and south inner loop area/corridor; or toll 130 in Georgetown shopping center north or west of Williams and Del Web better retail shopping, art house theater, mid -range restaurants (not chains) none, everything is in this small city restaurants. The square needs to be more cohesive. Some signage feels out of place family restaurants mixed use sports venue for kids, new co YBA in park more things to do, less housing and apartments walkable mixed use residential. Dense living downtown and around wolf ranch green space protection industrial to lower taxes. Keep square alive single family housing we desperately need more high quality restaurants and retail good restaurants more chain restaurants roads commercial 85 more find dining. More places to go and do things I'd like to see empty buildings repurposed and no more of those hideous enormous warehousing built more fun stuff to do, adults and kids sports complex slow down and protect Georgetown natural spaces more greed areas, parks cheesecake factory please good quality restaurants arts and entertainment venues, parks and pedestrian access, boutique shops, fewer big box stores more eating places nothing you are doing great sprouts transportation options no more apartments or section 8 reasonable apartments and rent too many trees being removed for housing, not enough water a membership dog park/brew pub/wine bar like they have in Leander slow down on residential and apartments development due to traffic and water. Also concern of electricity problems we have enough of everything if we would stop building homes some high -end restaurants, more activities in San Gabriel Park retail, entertainment no more car washes or gas stations on Williams Dr. Grocery store on east side Asian grocery stores entertainment. Not just annual festivals. Something family friendly entertainment/restaurants Georgetown is growing too fast. 17th St traffic congestion is getting worse retail class B and C industrial space! more senior help no more a downtown hotel (with good architecture) very limited growth with jobs in Georgetown anything other than 3 story apartment complexes and huge subdivisions from poor quality builders more retail like home goods stop the apartments more variety of grocery stores. Affordable furniture stores develop should consider water availability park space none, too much already less vape shops! public transportation in Georgetown and neighboring areas keep small business going and downtown alive, because its a great little town a waterpark for residents 87 What specific Preferred method of Which Which event Type of development would you receiving department attended? event you like to see? information? contacted? would like to see? more restaurants and retail Non -national chain Email restaurants continued website/email utilities manufacturing/technology commercial development Schools a news letter Community Stop development. eMail and Mail, in that Pay water bill Events on the Sports: 10k, Georgetown is not LA. order. and waste. square. charity bike rides etc. Concert venue Social media or email Red Poppy Live music Festival concerts, ag fair See some more I enjoy the weekly Don't recall the Festivals are entertainment options like newsletter that is sent names but I always a a Dave and Busters, out in the mail. regularly go to great option. Escape games, Top Golf, Festivals Gun Range, or something hosted by the to have more options to city in the stay in Georgetown to Square have fun. retail and restaurants on email or text Utility Poppy west side Customer care Festival/ Christmas on the Square More kid friendly Utility -water second restaurants with outdoor Saturday spaces market Fine dining. Williamson County N/A. Sun. upscale dining on line with email Red Poppy Festivals with notice info is available Festival/Market music Days Revamping existing email systems Moonlight volunteer shopping centers through engineering, kayaking, events, trees incentives; No more animal control, music at the and traditional shopping GUS, Parks library, art wildflower centers where and Rec, stroll, public plantings, pedestrians have to walk Library, information beautification through vehicle traffic Permitting and sessions, river projects (e.g., Wolf Ranch). Inspections clean up Round Rock outlet malls are a good example of how to develop a major center. -shopping Whole Foods Market Georgetown weekly Georgetown Weekly Office parks Utility bill newsletter Concert Musical events more industrial that range electronic diverse live from exec to hourly. entertainment There are essentially no exec jobs in Georgetown so I commute to Dallas for work as a Mfg. Exec. Trader Joe's Email Concerts More quality restaurants email Electric (Trees Family and entertainment touching power friendly choices. 1 mediocre lines) concerts and movie theater and an performances -overwhelmingly mediocre :• chains restaurants is pretty much all we have. Stop permitting Car washes. I have never in my life seen a street with as many car washes on it as Williams drive. e-mail. The Utility Bill Utility Dept. Live theatre Newsletter has minimal and plays info & not current Mixed use buildings, The city website, email The police and I would like to where the bottom floors or text depending on fire see are commercial and the the circumstance. departments Georgetown, upper floors are Emergencies are better have been or at least residential handled by text, urgent helpful in a southwestern news by email or text, number of University, and normal incidents over host some announcements by the last year, debates on email or on the and have met important website. and exceeded public issues. expectations for professionalism and public service. More parks and green e-newsletter water not interested spaces not taken up by department athletic fields None Email Right of Way Continue to develop and Weekly Newsletter Water, Animal Market Days, NA, I believe provide incentives for Email Control Lighting of the we have a medium/high tech Square good balance industries. These will for now. al provide jobs attracting skilled labor force. email Affordable housing e-newsletter City Manager On the Square festivals Restaurants Community Impact 5k runs Nothing comes to mind. Our city has lots of activities! Less big box and more News - email / The Transfer Red Poppy Educational creative, forward -thinking Emergency - text Station (the Festival events for mixed -use flexible Dump) families spaces. Incubators for others - commercial use kitchens, micro offices, craft/artisan/maker spaces. Something entertainment Email Lightning of related square no more development email or website more parks and golf courses additional shopping and newsletter/impact/email Poppy fest services toward exterior of city e-newsletter multi -family residential; email for non - green spaces/parks emergencies; text for emergencies Affordable housing Local newspaper about Property tax Art stroll Georgetown. 91 Fast Food Restaurants email TDS I like car shows. Mixed -use Georgetown weekly e- All of the "on- Anything "on- development/zoning for a newsletter the -square" the -square" more events/strolls is excellent sustainable/walkable -community Shelter/Create homeless USPS (mail) Utility Office Rodeo, Chili - housing via Salvation Cookoff in Army Service for the the Fall, needy using redeveloped Street Dance existing structures. on the Square once a month for Adults & Seniors newsletter hazardous hazardous material event material event mailed newsletter Red Poppy More grocery stores Email Trash redevelopment of existing permitting, structures taxation bit name retail parks, entertainment email market days small venue and art stroll music more restaurants near newsletter sun city mixed use development local tv station better parking program at sun city everywhere rotary club meeting getting from west to east in Georgetown is horrible email park concerts, live music we are building too fast. impact keeps me up to all parades keep events We need a slow down. date we have now. Roads are getting more Maybe more congested, water concerts shortages, etc. no more development email poppy festival neighborhood only events tv news media musical entertainment more restaurants, less sun, impact stroll, housing parades, wine festivals save the trees instead of email, tv, or newspaper cutting them down for a store reporter utility bill, hazard continue aeoraetown.org disposal markets customer center restaurants, commercial, direct mail to our every event family no more housing or mailboxes offered oriented apartments so happy with Costco, Lowe's to compete with home depot more restaurants communication from xmas stroll craft fairs the mayor decent restaurants email I would like to see the cit 's five year plan 93 newsletter seafood restaurant email July 4th Lowe's email not sure Williamson co sun, festival on the impact square social media more children oriented events. Example --kite festival affordable rental by mail not apartments -cottages, restaurants mail paper/tv website poppy festival music, plays, etc live music venue retail mail or text electrical issue soccer and concerts stores concert -clothing Lowe's, trader joe's, email downtown Sam's club events, vendors, food trucks, music climbing gym, skating email, social media pride, 4th of rink, skate park July, Christmas stroll open space, slow down e-newsletter fourth of July development, leave where it is -Georgetown too many apartments more music built on the square -being In and Out Restaurants email NA email or text retail computer retail shopping centers mail such as Cedar Park has developed we desperately need a Facebook and impact utilities classic grocery store east of 1-35 paper concerns, jazz concerts social media music on the square Georgetown weekly library need a HEB center like reporter and rodeo cedar park community impact better quality restaurants by testing or emails more African American performers email electric trader joe's e-mail utility email no more development tv can't music remember none none none high end mixed use email or print then craft shows, music on the destination type like the delivered by mail 1st Friday, square. domain Christmas Rodeo (which lighting used to be here mail or email things like the red poppy festival, craft fairs OV more entertainment sun city newsletter public works wine, beer festival a trolly type of mass us mail transportation to sun city from Georgetown downtown none, too many people email. Notices. Texas tax office festival and already for alerts (county) Saturday market social media newsletter a parking garage near the email. We are not on permitting poppy festival, city-wide square, east -west bypass social media office lighting of the garage sale road to allow thru traffic square, market better passage and ease days congestion on 29 -up existing structures could community impact be used for more retail (living) residential and commercial use nicer resort hotels, whole city social media utilities poppy festival we have foods, delis, bakeries enough in sun city Georgetown needs a email water volunteer music on the civic center. Re -use appreciation square, buildings we have now sporting events, comedy show, skits for kids more job growth email educational public transportation print media, mail cultural, arts, music Williamson co sun, market days impact and art stroll email no more apartment community impact live county music -buildings grocery stores community impact sports rail Georgetown weekly another movie theater utility bill insert, next water dept field of honor door, email notices email or social media Christmas in the square seafood restaurant email called Ron first Friday Garland, no reply better clothes/department text Christmas free concerts score shopping stroll phone call hotels on fast west side us mail police of town water plans prior to more text, email development text city count weekly newsletter code various events enforcement on square recent retiree to sun city. email utilities No real feel for development needs a movie theater would be mail water nice nice restaurants, not fast I have no idea trash question food 97 art stroll less apartments and car via email or web washes restaurants email restaurants news in utility bill special needs area in the mailed more park, San Gabriel for affordable parents with special needs kids none until traffic problems mail or email if it affects utility none, save are eliminated me. Never otherwise department my tax dollars mailed out with city bills water utilities impact is great poppy festival love the library events, poppyfestival full care retirement monthly bulletin utilities community, full independent living to full nursing care better public email utility dept -transportation email entertainment outdoor, email water utility concerts venue -multipurpose parks with athletic fields, email, mail utilities public library outdoor trail, water feature, event concert, town music space north of dell Webb. square event festival, Restaurants and goods/ entertainment north outdoor street market M develop parks water dept art events good restaurants a newsletter mail, email, text license tag San Gabriel emissions park antique cars/concerts it seems like Georgetown impact paper utilities music is on the right course, slow a little -maybe central market email our sun city online sun city gives communication us the best! restaurants further out, we get highlights in no more gas stations/car Williamson sun and wash sun city emails electric and rec center more restaurants! community impact young adults Williamson county sun infrastructure downtown parking, text, utility bill utility affordable restaurants, bookstore, music shopping, more parks, Shakespeare parks in older in the park, neighborhoods disc golf, public golf, stake rink, food trucks seems lake making these mail water and tribute to I think it is too decisions electric Beatles late. We are overcrowded and no one a• care. Traffic is terrible. affordable housing email water poppy fest job fairs more upscale email or mail antique car restaurants, retail shows Williamson county sun permitting and community impact affordable independent email and mail city hall Christmas plays living facilities stroll a good balance between pot hole events that commercial, residential, problem attract industrial, restraints but tourism with controlled growth revenue hard copy in the mail, none, get out phone alert, call of bed with 3C non chain restaurants newsletter, email e newsletter lighting the craft fair square email electric electric industrial development city social media customer care compatible with Austin (twitter) for time MSA high tech sensitive things commercial businesses email vehicle tax service attract retail (Belk) and sun, gtv, local news major em to ers up market restaurants email music, classical, opera email 100 community impact additional dining choices internet using existing buildings next door electric dept bring back instead of building more the rodeo stores sun newspaper sun development that will local tv station music events keep downtown -alive/flourishing none until infrastructure email or text poppy fest, we have just catches up, especially lighting on the right with water square volume and mix red poppy fest email, Facebook post, sun, impact more restaurants and through the sun concerts entertainment I like the newsletter permits water wise that comes with bill. symposium Need to register online email more larger eating community impact, animal control park family restaurants and not so local tv station events like many small ones and we used to drive throughs. Like a have, on Cheddars or Mi Mi's stage celebrity people and holiday events 101 improve lighting in word of mouth, still like commercial and a small town residential settings. lights, will help -Change mail or email email license city planning update buildings on social media red poppy fest pop up Williams dr events like Austin has. New events coming through frequently, i.e. circus, food tasting and show, etc. fire/ems lighting on the square email utilities restaurants email more restaurant options text or emails I get now police call, poppy fest, two false alarm step restaurants and areas mail utility bill is good garbage ? On square family events that are attractive to because will be sure to with more families with open spaces see it vs. other mail interaction (junk) or missing info with online community helpers, police, fire, etc. Events informing us 102 of the various parks, places available to us email Friday nights summer music community impact, events that email encourage cross-cultural fellowship retail on the north side of home Georgetown inspection printed resources (i.e., im act) email non. In fact have some would rather receive a utility customer none. The of the commercial and once a quarter mail care city should industrial leave the city update not spend money to host events more distribution, for email community example many fast foods projects on Williams but not on 29 less apartments, more magazine owner occupied zoning family friendly events more restaurants, quality social media less mass development electronic and maybe don't cut down all of the trees in the city 103 retail and restaurants on sun, weekly newsletter concerts on west side the square central market, trader email, mail utilities music, food oe's, quality restaurants better restaurants more restaurants on west impact side of town/Williams entertainment or community impact or library art stroll more art restaurant near lake Facebook. Maybe put events, Georgetown if allowed out banners for events movies within area (outdoors) music at the courthouse, love the ones that have been offered so far trader joe's, chick fil a impact, emails utilities near sun city trader joe s, more impact, Steve Fought senior events development down north email Williams Dr email or text animal services art hop more affordable clothes mail stores. Free or affordable activities for toddlers and children single family only mail psychiatric facility email poppy fest -development more restaurants, fewer email and tv music theater carwashes 104 email permits market days and art faire fire more variety of email more events restaurants in Gary park where there is more room mail transportation bookstores newsletter assessor craft fairs, courses for seniors tv news media planning family, senior quality food service email rock concerts live music venue, maybe email or text dance hall I get vexed over seeing Facebook and poppy empty buildings, new emergency texts fest/xmas on ones being built instead the square of reuse utilities email email news letter actually we have too Williamson county sun utility much development more nature! Parks, city website, Facebook, TDS hazardous free family places for kids to go text waste events outside collection email more green space. Less gas co -building! 105 some restaurants near email newsletter similar utility customer sun city that are not fast to what Steve Fought service food used to do electronically, email utilities newsletter red poppy fest retail email lighting of the events like square the red poppy fest public golf course community impact poppy fest festivals Walmart/home depot are community impact music, art over crowded. Need shows expansion. Also need restaurants and more retail better centralization of local news, thought no permits poppy fest restaurants and retail local comes from similar to Georgetown Austin square. Better senior -accessibility better quality restaurants. email GUS car parade festivals, Less apartments special events email direct communication, letter or email or re orter resort hotel near sun city. wilco sun, Steve downtown More restaurants on west Fought newsletter, in concerts (like side of town person presentations summer concert series) 106 more stand alone internet waste restaurants collection around/outside sun city Williamson sun email us mail, internet tax office too many already Waffle house Williamson county sun indoor kinds birthday weekly newsletter water Halloween trick more things party venues or treat for kids and teens limit new housing until community impact electric water needs are feasible HEB and retail on east Georgetown weekly, electricity red poppy fest, Christmas side near inner loop and newsletter art walk, stroll should 29 market days be on Sunday also, not just Friday and Saturday shopping center community impact art shows, jazz concerts, Hispanic heritage email/SMS from city and mayor shopping centers text or email none, Georgetown has several events community impact utilities 107 full size grocery store to Georgetown weekly. serve east and south Not listed above: texts inner loop area/corridor; and phone calls or toll 130 in Georgetown regarding emergent situations such as dangerous weather and water service issues. shopping center north or print or weekly online park or west of Williams and Del short review via email downtown Web events (love music on the square) city website, text red poppy less crowded comm. Social media festival ones? I realize that is impractical newspapers red poppy festival email development more emphasis on protection of environment better retail shopping, art email or text water, property music, art house theater, mid -range tax fairs restaurants not chains none, everything is in this Facebook, community animal control none small city impact, local tv station restaurants. The square email poppy fest street fairs needs to be more cohesive. Some signage feels out of place email 108 utility family restaurants website mixed use sports venue radio Christmas events for for kids, new coYBA in parade kids, may fair ark or may fest more things to do, less email market days food festivals, housing and apartments downtown holiday festivals walkable mixed use planning beer crawl, red music residential. Dense living poppy, festivals, if downtown and around Christmas there isn't 4th wolf ranch stroll of July event green space protection by text or email GUS hazardous waste drop waste off more collection frequently, recycle pick up more often, yard waste pickup more often mail utilities industrial to lower taxes. email blast utilities lights taste of Keepsquare alive Georgetown email and paper police stroll email p and z council sun, internet, city utility/water red poppy ublications single family housing tv, wilco sun, nextdoor tax office doesn't matter, can't find parking anyway 109 we desperately need email, council member art walk and more high quality and georgetown.org Christmas restaurants and retail good restaurants utility more chain restaurants Williamson sun roads short, to the point animal control newsletter commercial email notification of power outage more find dining. More email and print on the square fine arts and places to go and do events, crafts events. things farmer's Interesting markets things to share with visitors! sun text community impact I'd like to see empty we like community utilities library events a food truck buildings repurposed and impact and the utility event would no more of those hideous newsletter be fun enormous warehousing built impact paper more fun stuff to do, newspapers beer crawl earlier info to adults and kids sports the news of events -complex website, text library and rec center email utility Leadership academy 110 slow down and protect poppy festival Georgetown natural spaces internet more greed areas, parks letter, personal parades, military appreciation cheesecake factor please email tax office good quality restaurants website utility poppy festival electric arts and entertainment newsletters, impact, high end art venues, parks and kxan displays, pedestrian access, holiday boutique shops, fewer big events and box stores decor improved, big name entertainment at a smaller venue email water poppy festival more eating places texting, tv utilities dept more festivals nothing you are doing news channel very good now -great sprouts email email transportation options email, impact senior magazine opportunities 111 no more apartments or paper flyer in mail animal control section 8 reasonable apartments texts, email and rent too many trees being removed for housing, not water -enough a membership dog community impact, poppy fest street fairs, park/brew pub/wine bar newsletter and print festivals, food like they have in Leander and wine tastin s email Garey park, summer music slow down on residential community impact , utilities market days entertainment and apartments text and email on the development due to square, arts, traffic and water. Also crafts, and concern of electricity music -problems we have enough of website electric red poppy everything if we would building homes -stop some high end community impact red poppy creation of restaurants, more exercise activities in San Gabriel groups park (outdoor), kyaking, walking, cycling e newsletter utilities red poppy website retail, entertainment email utility service cultural manager events 112 red poppy, Christmas stroll no more car washes or mail or newspaper waste, recycle 4th of July gas stations on Williams dr. Grocery store on east side water concerts, athletic, car shows red poppy street/music festivals Asian grocery stores enewsletter (email) fire dept market days family friendly events entertainment. Not just email, mail, text Georgetown adult events annual festivals. utility on the square Something family friendly like the swirl entertainment/restaurants email concerts, fares bulk pickup police dept poppy fest more farmers markets on the square, not just craft fair Georgetown is growing too fast. 17th st traffic congestion is getting worse 113 direct access them utilities through eor etown.or retail text or email recycling music class B and C industrial parks and ref July 4th space! more senior help garbage and recycling no more a downtown hotel (with email planning council we have good architecture) workshop plenty of events. Too often downtown traffic and parking is a mess because of so many cars/people very limited growth with community impact Christmas street fairs jobs in Georgetown newspaper lights launch during spring and autumn. Not summer! email or text anything other than 3 email or phone call if arts and culture music story apartment urgent complexes and huge subdivisions from poor builders -quality more retail like home email utilities Christmas I'm retired nods stroll and tend to 114 avoid events were parking would be a problem stop the apartments community impact permits 175th anniversary more variety of grocery Williamson county sun. stores. Affordable Local tv station. furniture stores Community impact develop should consider email police downtown festivals water availability square events park space texts for most things. all the festivals wish would Newsletter or could community impact for sponsor the others bike race again water events at events are square excellent. More of what you are doing. Perhaps more music in the parks similar to Austin's blues on the green none, too much already email poppy fest, tourist xmas tree venues lighting, etc. less vape shops! social media red poppy 115 newsletter live music events public transportation in local newspaper diverse free Georgetown and concert, fairs, areas carnivals -neighborhood mail local cultural and holiday events something non digital. poppy fest or I can do tech, but market days social media is a time suck keep small business local tv/radio channels, water/electric entertainment going and downtown these are more service events, alive, because its a great accurate concerts, little town opera, theater, ice skating during wintertime! more splash parks for kids! a waterpark for residents family 116 Is There Anything Else You Want Us To Know? I am concerned about future water issues due to fast growth in the area No I could retire anywhere in the world and chose Georgetown, Texas. Please consider the traffic light at La Conterra and AW Grimes. It is a very busy and dangerous intersection that we have to use daily. N/A Traffic and water supply are the two main issues that the City needs to focus on City of Georgetown offers myriad opportunities for pleasure and business. Notices and information regarding elections, the propositions, along with other ballot measure is limited. It would be helpful to have more advertising/notice of election issues in a variety of ways.in Texas Georgetown is unique in that a citizen can be a part of the community. The services offered truly foster the community feeling. I hope the city will maintain or improve these services as the city continues to grow. City of Georgetown needs to work with other governmental entities to install air quality monitors near concrete batch plants in the ETJ. Also work on restricting quarry blasting along the SH 195 corridor between 135 and Ronald Reagan. no Georgetown PD needs to step up it's traffic enforcement. Especially on Northwest and Hedgewood. In the last couple of years we have had several incidents that could have easily ended in deaths. I won't even let my kids play in the front yard anymore and neither the City or PD has done anything to address it despite multiple attempts by myself an other neighbors to get action. The relatively recent changes to the Bootys Crossing/Williams intersection caused more problems than they solved. No action from city to fix the problem, again, despite residents complaints. Quality of life has been deteriorating due to uncontrolled growth, causing horrible traffic congestion; influx of cheap apt. complexes (no property taxes being pd by residents & more water usage; cheap homes - less property taxes; increased crime & drug use; & most importantly not enough water for household use or minimal 117 irrigation, all due to uncontrolled growth. I'll be moving within 3yrs.to a city with a better quality of life. One of the questions earlier asked us how often we interacted with city services, but the answer scale was Excellent/Good/Fair/Poor. I chose N/A because it seemed like a formatting error. No Too much development and not enough water. We are very happy with our home and quality of life in the Georgetown area. No Please make an effort to educate and encourage citizens from all walks of life to learn more about being involved in City Government (running for City Council / Mayor, serving on various committees, etc ...) There are currently ongoing concerns about nepotism - a friend group who are financially benefitting from the rapid growth of the city. The City of Georgetown staff however, are wonderful - especially the Library, Parks & Rec, and the Fire / Police / EMS. They do a much better job engaging with and serving the community. As I alluded to earlier Georgetown was a pleasant place to live when I moved here. I enjoyed the small town vibe and not having the congestion and frustration of Austin and around Rock. The old city council members took a measured approach to growth and while frustrating at times it seemed as though they had a long term plan. Now it's just "throw something up and we'll work it out as we go". The unrestrained residential construction as well as the never ending apartment construction has pushed this city to its bursting point. Traffic is unbearable and it is no longer an enjoyable place to live. Another byproduct of the unrestrained construction is the water situation... current residents are being penalized by the greed of the builders and city council. We can no longer maintain our lawns and vehicles due to the excessive building because the water infrastructure is insufficient. And why does the building code STILL dictate planting non native grasses that require massive amounts of water that we don't have to maintain? Why not push for xerisca a lawns instead? the enormous growth has resulted in lesser quality of life, increased traffic, harder to et around town. Increased property taxes etc. no 118 nope, thanks! Growth for growth's sake may not be good. Carefully plan development. No I have been a Georgetown resident for over 5 years. I live in the San Jose Neighborhood on the south side of Georgetown. I live alone & I would appreciate if we could have the police patrol this community at night. There have been two (2) break-ins in the past. Also, this area is not very lighted at night. Thanks for this survey, I appreciate the opportunity to participate! No sometimes I drive to round rock because of the traffic mess in Georgetown. Meaning I shop in round rock just to avoid getting around in Georgetown making sure construction vehicles driving through Georgetown are safe and not leaving debris on our streets. I'm proud our city has no graffiti too much development. Park is being co-opted for money events that inconvenience citizens (two step festival, etc.). Too much traffic, square overcrowded with non eor etown visitors. please stop all new construction. Concerned about water and cost we pay used to enjoy visiting the square often, but now traffic and parking make it less attractive. Water restrictions if a home owners have limitations, where is the water for all these new apartment buildings coming from? #10 water service, we moved here 15 years ago and had excellent water pressure. Now our pressure is fair at best. this city is bursting at the seams! Please restrict any other residential housing. We are not Austin. follow dripping springs example. It is possible to slow down building until water and electric and infrastructure are in place. Pass couple of years residents have suffered because of problems of expanded growth. You couldn't take care of long term residents but continue to expand the problems. stop until you have what is needed to handle more people. I'm prepared to vote everyone out if I can. recycling and yard waste drop off should be free 119 the rate of development is too fast. Things like water capacity, traffic, and additional streets, etc. have to be in place before new development not after. Thank you for outstanding clean up after the big freeze. there are too many apartments and homes being built in Georgetown. There are not enough affordable cottage type places (rentals) available anymore for people who are too old to work and on a fixed income. Our social security checks don't event cover rent anymore. slow growth down. Growth is becoming a negative factor. More youth programs are needed. More job opportunities for youth needed. Better water conservation. More diversity in governance too many apartments. Too many wineries/bars around the square. Water shortages, poor planning please don't let growth destroy the small town nature. This city has had but is rapidly losing. Growth should be slow and planned if at all possible. why are senior/retired citizens asked to pay school taxes stop recruiting and paying companies to locate here. Let them pay their own way. Beautify and drastically improve traffic flow on Williams. Put off road walking and bike paths citywide --badly needed from sun city to downtown, connect to round rock too. very disappointed in water rate/availability. Problem with permitting of local event. Far too many people doing nothing in city buildings. restrict apartment and condo building in Georgetown. Becoming over populated causes too much traffic and too much water usage. Build homes Living in the Belford historic district, it seems our personally biggest challenge is the local constant truck traffic and drag racers on university. It also comes with a lot of extra dirt and grime deposited on our home and porch and probably our lungs. when will this be addressed? seems like a bypass road is a no brainer. I'm sure all the trucks traveling through the city would appreciate an easier way to get through and residents certainly would appreciate the unclogging of 29. It's definitely a problem why are individuals allowed to block the intersection of Austin Ave to Williams Dr? This is constantly occurring and causing backups on Austin Ave. I thought it is illegal to block intersections?! Excessive speeding on NW Blvd. 120 we LOVE it hear. Knew no one. Have met many nice folks from all over. Beautiful town. Excellent employees at all levels. enact noise ordinance on square for examples, demonstrations and loud speakers. Please unaffiliate with woke culture, don't use my tax dollars to support drag queens. I love Georgetown and its spirit keep working on the traffic conditions. Keep downtown Georgetown looking good not happy with city following area cities woke agenda Georgetown is a great community. Fix the traffic and it would be even better. I appreciate our police/fire. Cheaper utilities and water would be nice being retired in sun city I have little contact with downtown Georgetown you know we have water issues and power grid issues, yet you just keep building seemingly without a plan to address those issues ahead of time your water supply is not keep up with demand stop the growth to ensure water for all 12 months a year I have lived over 20 years here in Georgetown. Sad to see how we can't afford to live here anymore to be able to purchase a home with salaries staying the same especial) whenyou've worked for so long you wage does not get adjusted during the ice storm electrical wires were knocked off my house. Crew's didn't have the proper parts to fix. Said they would submit a work order. They haven't called back. Call utility department in July and still no reply. please consider two improvements. 1. increase the xeriscaping lawn conversion rebate to a reasonable amount. 2. increase traffic enforcement speeding, running read lights, aggressive driving has gotten out of control I love the spirit of Georgetown! It is getting crowded growing pains but overall a great place to live! due to the building of all the apartments, assisted living, etc. being built with no thought of added traffic on the only 2 streets from sun city to Georgetown it is impossible to drive anywhere not, it is so congested I understand that Georgetown is a fast growing community. I would like a responsible approach to development, less dense, more friendly to the environment. if you are carefully conservative with your city, you will have an historically significant treasure! 121 we moved to Georgetown because it was a nice sized city four years ago. That is not the case any longer. Too much development, too many new neighborhoods, too much traffic, and too many lines. We will be moving soon. we have lived here for 30 plus years. Georgetown is where our friends live. We are moving away to get away from the crushing development and growth and traffic that are ruining our lives I love it here! I miss the nice Georgetown that I move to from round rock 16 years ago. It was lovely then. thank you for allowing us to take this survey giving us a voice access to a psychiatrist who employes Pas who can prescribe prescriptions for mental illness with continued monitoring. Psychiatrists normally accept no insurance. Independent living facilities here cost more than anymore who is middle or lower class could afford your customer care center is very poor in resolving issues. Many times I have reported problems (pot holes, malfunctioning light poles) and have requested notification when the problem is received. That has seldom happened. You must deliver on your state promise on the website to make these notifications! no children for a reason. Not interested in paying for other children's schooling. Would like to opt out of school takes or receive a tax exemption on yearly tax filing. I'm in a wheelchair. It would be nice to have more areas that I can get to with my wheelchair. The area at Williams, 135 and Austin Ave has been out of sidewalk for month and there are few areas that I can get to because of the lack of sidewalks I have lived and worked many places in Austin, Georgetown. I found that I have great accessibility to Austin, Pflugerville, Leander Round Rock 183. etc. My home has been convenient and affordable focus on infrastructure and services that support a quality community. Stay away from the new fad and untested trends, i.e., the renewable energy debacle from earlier ears too many apartment units going in. Infrastructure (water/roads) insufficient for current population growth rate. Quit being round rock, be Georgetown a sweet town and good place to live. 122 need another rec center. Quality of life is suffering from over -development. Need more thoughtful zoning and planning traffic lights are ancient, upgrade please growth is a double edged sword. Security (safety/crime prevention) is my top priority we need a traffic light at hi tech and 1460 1 plan on leaving Georgetown within the next five years. The city is growing too quickly for utility services to keep up. I'm really concerned about the availability of water Georgetown has been a great family town. I fear due to outside influence and politics of people coming to Georgetown may spoil what we have enjoyed. Family appropriateness for all ages, safety, community, Godly values too much growth especially with apartments I am very unhappy with the unchecked development. Also, with the car washes on Williams and 29th. Tacky. The city closed the car washes last drought, not a drought this time. What's the reason? I paid $1500 for a water tank 500 gallon. Would like to receive a larger rebate than $25. did not apply for one yet sidewalks and lighting in our neighborhood is terrible. I have sent comments especially on sidewalks for north west blvd and never get any results!! It is needed here more than anywhere!! Lots of traffic. two examples. 1. the two primary lights at the entrance to our neighborhood have been out for years. 2. dangerous holes in sidewalks mostly ignored. it's a great place but not as great as it used to be back in 1996. 1 wouldn't move here today traffic around wolf ranch on 29 and wolf lakes will become worse (its already terrible) when the new apartments are done. Was any thought put into longer -term solutions to address this growth? I've been impressed and pleased with the availability and offerings the city has with the rec center. Youth sports, facility senior activities, pool, the parks, the library. These investments have been an attractive part of GT and is a great way to get citizens involved, active. hope this are all well -maintained and enhanced as we grow!! with the amount of apartment communities being built, water is an issue. Traffic 123 a reduction in city taxes is needed as soon as possible. The city of Georgetown is rapidly becoming unaffordable due to taxes alone. lighting is needed throughout. Very dark in neighborhoods especially in older neighborhoods we genuinely want the county to conserve trees. Too many are coming down. Wildlife is not a priority. Need more deer crossings with better technology no more car washes. Get Trader Joe's to come here. Get a stand alone Macy's or Dillard's. More drive through options west of DB wood keep square historic would like to see more police presence in sun city for the population it is underserved, control speeding and deter crime I think the city of Georgetown does a great job at including opportunities to invite feedback to implement considering changes planned. I love living in Georgetown utility rates are very high. The number of fees are excessive and there doesn't seem to be any incentive to conserve. As a single homeowner on a fixed income, I find it increasingly difficult to pay these high taxes more police activity in all areas. Very few police vehicles seen driving within town. More help for hard working younger couples paying high income prices/taxes etc. Two working households with children and enormous child care costs take the whole paycheck. that is a need to be addressed. expand water and electric grid resources I am pretty much shut in make water bill simpler I feel west of shell road on Williams drive is business park heavy. There are many families moving into new subdivisions without family atmosphere support retail and dining have to go into town or liberty hill or leader. I love living here! more pickleball courts at the rec center Georgetown is getting too big I think it is wrong that the rec center is closed for the 2 step inn concert. We pay to use the facility and can't for all those days. Move the concert to Garey Park where it doesn't cost anyone their hard earned money to not o!! build streets/traffic flow water supply before continuing to build huge subdivision 124 I love Georgetown's small town feel. Preserve it! I would like to know about crime rather than having to read it off "next door" is there a website for that long attached comments clean up park/greenspace on Beretta circle. Would be better safer place for children play, dog park and vision safety issues at red poppy festival no one from city bothered to clean the streets and medians before the event. It was embarrassing. Too many apartments being built. Apartment residents use more services then they pay for and usually don't care about their city. Junk yards need to be cleaned up and fenced from public view I hear all the time that sun city residents complain that is difficult to see doctors ... Sometimes it takes three weeks especially around the flu season there is too much new growth. Lack of water in the future! No more apartments, we have enough. Where will the water come from in the future? Traffic! we love the city of Georgetown rec center and public library. We would love to see both expand both the physical buildings and the number of programs and services, especially for kids and teens. the city needs to limit additional growth until they resolve water supply issues. Also we went without electricity for 11 days after the ice storm. The city workers came before the electrician, so they left remove confederate statue on the square. Put it in a museum, not in a celebrated space of honor Georgetown is growing and, though I don't want it like Austin or Round Rock, I do feel we need more things to do (for fun --shopping center like pinballz or main event) so we don't have to drive to those places speed limits need to be reduce a little on very busy roads like Williams and 29. fix the hwy 20-ih35 intersection! Horrible traffic jams how the water plan for 2024 and beyond is informing water restrictions this past year have been very challenging. I moved in in July 2021, spent $25 000 in new landscaping in April 2022. One day water restriction has been very challenging. My plants are all drought resistant, but not established. I hand to hand water alot :-( 125 the rock quarry is constantly dropping debris from trucks leaving the quarry on shell road and why 195. broken windshield. Needs weekly street sweeper really feel like we cannot move to better neighborhood because of the price of housing and how much the price of housing has gone up . Looking to move out of Georgetown for a cheaper price or more for our money the city overdeveloped and the new housing outpaced roads, water, police, and fire services. The traffic is awful and a lot of the new buildouts are of poor construction. We want to move out of Georgetown because of this. love Georgetown but it use some nice cafe restaurants for breakfast. Way too much development and traffic!!! if we did not live in sun city, we would probably more to a smaller, slower growing Texas town Georgetown has lost its charm. Over development has destroyed the reasons people wanted to live here. A privileged few have benefitted greatly ($$), while the regular citizens are trapped in a traffic jam stop allowing new developments to landscape and require xeriscaping! we eat out a lot and usually end up outside of Georgetown. More choices elsewhere. So many here don't last very Ion do not favor the construction of additional pet kennels. Georgetown has too many rude dog owners that refuse to follow leash rules. Stop building additional apartments. could have better tv service. Prices in all restaurants have doubled in the last year! Mostly we get fast food places, car washes, office buildings. Too much building, often poor quality. Need to watch out water. Our schools are poorly rated. Larger street signs would be helpful to see at at bit of a distance along with better lighting. I think it is time for the city to require front yard xeriscaping on all new residential builds. Luch green yards are lovely, but water for drinking, cooking, laundry is much more important. I would like to see more traffic enforcement. The intersection 29/wolf ranch parkway is especially bad and people accidently drive the wrong way there. It's very dangerous and should be a sign paying school taxes is unfair to sun city residents 126 I have only lived here less than a year, but I do love it. My brother has lived and worked here over 10 years. He has noticed a big change --not for the better according to him. public transit is a must! Please add busses for the public. Please add van transit for seniors to HEB and target. Overdevelopment must be stopped. There is not enough water! Traffic is worse was a great place to live, growth too big Georgetown is becoming an extension of Austin, growing too quickly lost its quant small community feel. Healthy food restaurants, improve the quality of shops. How many strip malls does a town need? Build high end shops that draw to the area (Domain). in Williamson county away from the city of Georgetown. water rates impact quality of life, i.e., brown grass, no flowers, substandard landscaping. Too many apartments, poor planning. Weak staff get a hold of traffic optimum is a monopoly in some areas and their customer service and tech support is awful keep up safe by keeping the slimebags out we very much appreciate living in a very vibrant and involved community. Growth pains are temporary. I have high hopes that our new GISD superintendent will address the rating issues. Georgetown is a great place to live! the city would not need more development if housing additions were not approved. We are running out of water. Electricity is too expensive, and all green areas are being development. No more apartments either. Georgetown is overcrowded. Georgetown is a wonderful town, growing a bit too fast for amenities to keep up with. Traffic has gotten noticeably worse since we've lived here. love living here! Keep the confederate statue. Don't allow the growth of residential residences run this lovely community we need more street lights I didn't know there was a weekly e, newsletter. I will sign up for it moved from Austin to escape traffic and poor government. Hope it doesn't get worse here. 127 overall I love this city. I just wish there could be more restaurant/food/grocery options for the Asian community need better water service in summer need to add a barrier on Austin Ave to protect pedestrians on the west side. Cars go way too fast and cold easily jump the curb. Keep building heights to no more than 3 stories the section 8 housing is not helping the city. The taxes brought by section 8 don't pay for the use of the building of the homes. The city needs more green spaces with new buildings. The city needs more green spaces extremely urgen is the state of our rivers. They need dredging behind dams. Cleaning out debris. We are not protecting our most precious resource!! the downtown overlay has rules which has kept its charm and at the same time allowed for growth, new businesses and new buildings. The downtown master plan is being updated. Do not allow height of buildings above 44'. Otherwise downtown Georgetown will become San Marcos which unfortunately has no rules. 1. limit the number of rock quarries in the area. Air quality issues. 2. beautify and maintain common aras. 3. limit unbridled growth for the sake of collecting tax revenues it's a shame that the best town I've ever lived in has become overrun with cheap (expensive) crappy looking apartments ruining our beautify, scenic town. I want to move away from here. Sad. why? So you can ignore it, as usual?! Georgetown needs to manage roadways and expected growth AND potential growth versus water supply available. the trajectory of development is extremely concerning. All green space is being devoured by apartments and crowded houses. We don't have enough water as it is. Also it is ridiculous that Garey park is so expensive. we are losing our small city charm. With increased growth comes increased crime and traffic. Stop developing! something must be done for the intersection of berry creed drive and sh195 before there is a major accident. Needs a traffic signal!! I live in sun city. We need dependable transportation that runs on a consistent schedule. 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