HomeMy WebLinkAbout2023 Resident_Surveyz
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This report was prepared by Thomas Longoria, Ph.D. of the Texas State University Center for Research, Public Policy and
Training. The city contracted out the responsibility for the project so that residents would be ensured that their responses
would be solicited, compiled, and analyzed by a neutral party that would follow standard practices for survey research.
Contact Information:
Thomas Longoria, PhD.
Department of Political Science
Center for Research, Public Policy, and Training
Texas State University
San Marcos, TX 78666
Email: tl28@txstate.edu
1
Table of Contents
Page
Executive Summary
3
Methodology
5
Quality of Life
7
Traffic and Mobility
14
Economic Development
19
Emergency and Protective Services
24
Utilities
28
Public Services
30
Community Services
33
Resident Interaction with City Employees
36
Perceptions of Safety
41
Utilization of City Amenities
45
Sources of City News and Information
47
Respondent Characteristics
51
Appendix A: Random Sample Open Ended Comments
58
Appendix B: Survey Instrument
130
Executive Summary
The results of the 2023 Resident Survey are presented and summarized in figures in this report. Based on a comparison
of the characteristics of the sample and the households in the City of Georgetown, the survey is generally representative of
views in the city. An "open" survey link was also made to the public. The findings from the random sample are discussed in
more detail.
The results for 11 different service categories are presented below in tables and summarized in figures. Most of the items
rated by the residents had four response categories. The figures use the following colors to facilitate interpretation:
The colors should not be interpreted as a value judgement as to the results. In addition, the percentage of respondents
who answered "excellent" or "good" is calculated and interpreted. However, this approach should not be interpreted as
either meeting or failing to meet a standard or benchmark.
The results of the survey are also put into context with comparisons to the 2020 City of Georgetown Resident Survey. In
addition, comparisons in the responses are made across various demographic characteristics. Statistically significant
differences are discussed in the report to understand if views vary across demographic categories.
In general, the findings illustrate that for many service categories rating levels are quite positive and are stable over time.
There are relatively few areas where views about the City of Georgetown's services and programs vary by household or
individual characteristics. Areas where lower ratings are observed are in line with past City of Georgetown Resident Surveys
and those conducted in other Central Texas cities (e.g., traffic flow is consistently given lower satisfaction ratings).
Some highlights found in the random sample survey include:
• Overall quality of life and other dimensions of quality of life are rated very highly. Ninety-four percent of residents
rate the overall quality of life as either excellent or good.
• Quality of life ratings have remained stable over time.
• Public safety services in the city are rated very highly and over 90% rate police, fire, and EMS as either excellent or
good. Ninety-five percent of residents rate safety as excellent or good during the day and 92% rate safety in the
downtown square as excellent or good.
• High levels of satisfaction are also found with garbage service, recycling and yard waste pick up.
• The percentage of respondents who rated employment opportunities as excellent increased from 8% in 2020 to 17%
in 2023.
• Twenty-five percent of respondents rated traffic flow as excellent or good in 2023 matching the same percentage
found for traffic flow in 2020. Open-ended comments were dominated by issues related to traffic and streets.
• When residents had contact with a city employee, 85% rated the interaction with the employee as either excellent or
good.
• Ninety-four percent of respondents report that they receive a fair, good, or excellent value of services for the taxes
they pay.
4
Methodology
The questionnaire was mailed to a random sample of 2,500 households in October 2023. The response rate for the random
sample survey was 16% with 390 returned surveys. Based on the response rate, we can be 95% certain that the results
for the questions reflect the views of Georgetown households with a margin of error of +/- 5%. In other words, if 80% of
residents indicate that the quality of an indicator is good or excellent, we can be 95% certain that the true value is between
75% and 85%.
Efforts were made to increase the number of respondents from underrepresented groups. Three hundred (of the 2500 total
mailed surveys) were sent to apartment addresses. This approach did not yield any substantial increase in renter
representation to survey respondents compared to past years. Renters may feel that they are not aware enough about
local issues to comment on and/or feel like they do not have a stake in local government affairs.
An online link to an open survey was also made available to the public via City of Georgetown social media, newsletters,
and other strategies. A total of 823 Georgetown residents completed the online survey. An open survey methodology
does not produce a random sample because respondents must be aware of the availability of the open survey link. Open
survey respondents can generally be expected to be more motivated to respond to a survey and often this higher motivation
is associated with negative perceptions. Both surveys were available in Spanish translation.
It is important to note that the 1,213 total responses reflect respondent perceptions. These perceptions should not be
mistaken for objective reality. Perceptions are formed in the context of expectations that people have for the quality of
public services in Georgetown. For example, waiting three minutes to get through an intersection may be perceived to be
an excessive amount of time by people expecting small town traffic. The same three minutes may not be noticed by people
expecting rush hour traffic for a growing community in a booming metro area.
To place the findings into context, comparisons are made with findings from the 2020 City of Georgetown Survey, which
had 425 returned surveys out of 2,000 mailed and 767 online survey completions. Making comparisons across years should
be done with caution as views are influenced by local context, large events (e.g., COVID-19, power outages after the major
winter storms), and overall economic conditions.
In addition, the results are cross tabulated with various demographic characteristics. This allows for comparisons of
responses across different categories of individuals and households. Finally, additional information can be gained by
5
examining the open-ended comments made by respondents. These open-ended comments are categorized to facilitate
interpretation and the text of the actual comments are provided in an Appendix.
Quality of Life & Service Value
The two top line indicators in the survey were quality of life and value of city services for taxes paid. The results of the
random sample survey indicate that City of Georgetown residents have a positive perception about quality of life. Across
all four measures of quality of life, over 80% of residents rate quality of life as good or excellent.
Notable findings include:
• Ninety-four percent of respondents rate the overall quality of life in Georgetown as good or excellent.
• There is a slight increase in the percentage of respondents who report the city as a good or excellent place to work.
Please rate the following elements of quality of life in Georgetown. Percent
Random Sam le 2023
Random Sample 2020
Excellent
Good
Fair
Poor
Percent
Excellent
or Good
Total
Responses
N
Excellent
Good
Fair
Poor
Percent
Excellent
or Good
N
Overall Quality
of Life
41
53
6
0
94
387
52
42
5
1
94
412
Place to Retire
51
36
10
3
87
371
57
35
6
2
92
397
Place to Work
32
48
18
3
80
225
30
47
19
5
77
242
Place to Raise
Children
34
54
9
3
88
240
40
49
9
1
90
256
When different household characteristics are considered, there are differences in perceptions about the City of
Georgetown as a place to retire. For example, 82% of residents who have lived in Georgetown more than 10 years rated
the city as a good or excellent place to retire compared to 94% of residents who have lived in Georgetown less than 6
years.
Place to Retire
Place to Retire
Place to Work
Place to Retire
Less than 6
94
No Children
88
Working
74
79
6 to 10
87
With Children
69
Retired
86
91
More than 10
82
Sig.
.001
Sig.
.03
<.001
Si
.02
Respondents were asked how Georgetown could best improve the quality of life. Based on the coding of these open-
ended comments, the most frequently mentioned themes were that Georgetown could slow development and address
traffic flow (See actual comments in Appendix A).
How can Georgetown best improve the
quality of life? Random Sample
Category
Number
Slow Development
84
Traffic Flow
67
Lower Taxes and Utilities Costs
24
Commercial and Manufacturing
Development
14
Public Transportation
13
Walkability
9
Preserve Natural Spaces
9
Maintain Small Town Feel
8
Public Safety
8
Schools
8
More doctors, health services
6
Affordable Housing
5
9
There are some differences when results from the open survey and the random sample survey are compared. For
example, 94% of respondents to the random sample indicated that Georgetown was an excellent or good place to retire
compared to 87% of open survey respondents. However, as noted above, open survey respondents can be expected to
be more negative than those who are randomly selected to participate in a survey.
Quality of Life Indicators 2023 (Random Sample)
100 Mob= -
6
90 9 10
18
80
70 ■ 36
60
c
50
a�
a
40
30
20
10
0
Place to Raise Children Place to Work Place to Retire Overall Quality of Life
■ Excellent ■ Good Fair ■ Poor
9
Quality of Life Indicators 2023 (Open Survey)
100 � --+--
12
90 17 16
2
80 1
70
60
44
50
40
30
20
10
0
Place to Raise Place to Work Place to Retire Overall Quality of Life
Children
■ Excellent ■ Good Fair ■ Poor
10
In addition to quality -of -life questions, the survey asks respondents to indicate the value of services they receive for tax
dollars paid. The results from the random sample survey increased slightly from 68% in 2020 to 70% in 2023 for percent
rating excellent or good. It is noteworthy that there are no statistically significant differences in views about the city in
terms of value for taxes paid across different household and demographic categories. Also note that for this question, the
response option "fair" may be interpreted as a positive. In other words, the respondent feels like he or she is getting a
"fair" deal for taxes paid. If the percent fair is added to good or excellent, 94% believe they get a fair or better value for
their taxes paid in 2023.
Based on city taxes you pay; do you think the value of services you receive from the city is: Percent
Random Sample 2023
Random Sample 2020
Excellent
Good
Fair
Poor
Percent
Excellent
or Good
N
Excellent
Good
Fair
Poor
Percent
Excellent
or Good
N
17
53
24
6
70
357
16
52
25
7
68
394
There are differences when random sample and open survey respondent views are compared. Seventy percent of
random sample respondents perceive that the value for taxes paid is good or excellent compared to 62% of open survey
respondents.
11
Value for Taxes Paid 2023 (Open and Random Surveys)
100
90
80 24
29
70
60
c
v
50
a
40 45
30
20
10
0
Random Open
■ Excellent Good Fair ■ Poor
12
Making comparisons over time should be done with caution. Two top line indicators are presented below showing the
random mailed survey responses. The differences across 2016 to 2023 are within the margins -of -error and therefore we
cannot be certain that these differences are real or due to chance. However, the data suggests that the decline in ratings
of overall quality of life and value for taxes paid declined during the COVID-19 period and are potentially trending back to
ratings found prior to 2020.
"Top Line" Indicators 2016-2023
100
98
95 94
90
c
°1 85
v
X 82
w 80
L
0
v 75
0
0
70 70
c
v
U 65
v
a
60
55
50
2016 2018 2020 2023
Overall Quality of Life Value for City Taxes Paid
13
Traffic and Mobility
Several observations about traffic and mobility can be made including:
• The percentage of residents who rate traffic flow on major streets, the amount of public parking, and traffic signals
and timing as good or excellent remains low in 2023 and at levels similar to the findings in 2020.
• For example, 25% of respondents rated traffic flow on major streets as good or excellent in 2023 compared to 24%
in 2020.
• Ratings have remained stable over time in the context of significant population growth.
• Other cities in the region received similar ratings on traffic flow and traffic signals and timing.
Please rate the following aspects of mobility in Georgetown Percent
Random Sam
le 2023
Random Sample(2020
Excellent
Good
Fair
Poor
Percent
N
Excellent
Good
Fair
Poor
Percent
N
Excellent
Excellent
or Good
or Good
Traffic flow on major
1
24
41
33
25
383
2
22
45
32
24
413
streets
Amount of public
3
33
41
23
37
378
5
31
43
22
36
460
parking
Traffic signals and
4
40
37
18
44
385
6
44
37
13
50
413
timing
14
Respondents who have lived in Georgetown more than 10 years rate traffic flow lower than residents who have lived in
Georgetown less than 6 years (20% excellent or good, compared to 34%).
Traffic Flow
Public Parkin
Less than 6
34
51
6 to 10
26
33
More than 10
20
29
Sig.
.03
.001
In terms of other aspects of mobility, there are signs of improvement in terms of biking for leisure. Fifty percent of
respondents rated ease of biking for leisure as good or excellent, compared to 41 percent in 2020. Of note is the
percentage of respondents who rate walking for leisure as excellent has declined from 32% in 2020 compared to 23% in
2023. In a question asked for the first time in 2023, 14 percent of respondents rated availability of public transit services
as good or excellent.
Please rate the following aspects of mobility in Georgetown Percent
Random Sam
le 2023
Random Sample(2020
Excellent
Good
Fair
Poor
Percent
N
Excellent
Good
Fair
Poor
Percent
N
Excellent
Excellent
or Good
or Good
Ease of walking for
23
50
17
9
73
372
32
46
17
6
78
406
leisure
Ease of biking
15
35
32
19
50
225
13
28
34
25
41
310
Availability of public
3
11
27
60
14
224
Question not asked
transit services
Three statistically significant differences were found when considering different respondent characteristics. A lower
percentage of women respondents rated walking for leisure as good or excellent (70%) compared to men (80%). Fifty-six
percent of respondents with children in the home rated walking for leisure as good or excellent compared to 76% of those
without children in the home.
15
Walking
Walking
Walking
for
for
for
Leisure
Leisure
Leisure
No
76
White
76
Male
80
Children
With
56
Non-
63
Female
70
Children
White
Sig.
.005
Sig.
.03
Sig.
.03
When asked how Georgetown could improve mobility, residents provided comments that suggested more transportation
options and parking options as well as finding ways to address traffic flow. Slowing the pace of growth was also
mentioned by some residents as a way to improve mobility.
How can Georgetown best improve
mobility?
Category
Number
Transportation and
Parkin
53
Traffic Flow
47
Slow Growth
45
Traffic Lights and
Signals
33
Hike and Bike Trails
23
Road Improvements
18
Code Enforcement
6
Resident ratings for traffic and mobility for the open survey and random sample survey are similar. A noteworthy
exception is the highly visible issue of traffic flow on major streets. Twenty-five percent of respondents in the random
sample rate traffic flow as good or excellent compared to 16% of respondents in the open survey.
16
Traffic and Mobility 2023 (Random Sample)
100 .90
80 17
70 ■
60
+� 41
c
u 50
a 41
40
30
20
10
0
32
35
Traffic Flow Amount Walking for Biking
Public Leisure
Parking
■ Excellent ■ Good Fair ■ Poor
27
37
40
11
Public
Traffic
Transit
Signals and
Timing
17
Traffic and Mobility 2023 (Open Survey)
100
90
80
70
27
60
32 40
u 50
43
v
a
40
39
30
20
20
10
0
Traffic Flow
Amount Walking for
Biking Public Transit Traffic Signals
Public Leisure
and Timing
Parking
■ Excellent ■ Good
Fair ■ Poor
18
Economic Development
Based on feedback from City of Georgetown Economic Development staff, some changes in question wording were made
in the 2023 survey. Similar questions are compared and should be interpreted with caution.
Notable findings include:
• Sixty-seven percent of respondents rate the overall quality of economic development as good or excellent in 2023.
• It is noteworthy that the percentage of respondents who rated employment opportunities as excellent increased
from 8% in 2020 to 17% in 2023.
• However, the percentage who rated employment opportunities as good or excellent has remained about the same.
Please rate the following characteristics of development in Georgetown Percent
Random Sample (2023)
Random Sample (2020)
Excellent
Good
Fair
Poor
Percent
N
Excellent
Good
Fair
Poor
Percent
N
Excellent
Excellent
or Good
or Good
Quality of new
17
48
26
9
65
349
14
58
23
6
72
389
commercial development
(2023)/
Quality of new
development (2020)
Overall Quality of
17
50
25
8
67
357
16
63
19
2
79
410
economic development
(2023)/
Overall quality of
businesses 2020
Employment
17
41
33
10
58
218
8
52
33
7
60
206
opportunities
Quality of new residential
14
43
29
14
57
354
17
56
23
5
73
338
development (2023)/
Housing availability
(2020)
Permitting and
12
47
27
15
58
198
13
53
26
8
66
239
Inspections
19
Residents who have lived in Georgetown more than 10 years rated overall economic development lower (61 % excellent
or good) than residents who have lived in Georgetown less than 10 years (73% excellent or good). Forty-one percent of
respondents with children in the home rated employment opportunities as good or excellent compared to 61 % of
households without children in the home.
Overall
Economic
Development
Employment
Opportunities
Employment
Opportunities
Less than 6
73
No Children
61
Working
50
6 to 10
73
With Children
41
Retired
65
More than 10
61
Sig.
.03
Sig.
.02
-Sig.
.04
Open survey respondents rate all dimensions of economic development and housing lower than random sample
respondents. For example, 53% rate the quality of new commercial development as good or excellent in the open
survey compared to 65% of respondents in the random sample survey. Another noteworthy difference is that 11 % of
respondents rate employment opportunities as excellent in the open survey compared to 17% in the random sample
survey.
20
Economic Development and Housing
2023 (Random Sample)
100
■ ■ ■
,
90
80
26 25
70
33
29
60
c
u 50
v
a
40
30
20
10
0
Quality of New Overall Quality Employment
Overall Quality
Commercial of Economic Opportunities
of New
Development Development
Residential
Development
■ Excellent ■ Good Fair ■ Poor
Economic Development and Housing
2023 (Open Survey)
100
90
,
.
80
70
2 7
31
30
60
32
c
u 50
v
a
40
30
20
10
0
Quality of New
Overall Quality
Employment
Overall Quality
Commercial
of Economic
Opportunities
of New
Development
Development
Residential
Development
■ Excellent ■ Good Fair ■ Poor
21
In a new question for the 2023 survey, respondents were asked to select three types of development from a list of nine
items that they feel are most needed in Georgetown. The selections were summed up and then ranked from high to low.
The top three types of development selected by respondents were restaurants, entertainment, and retail. If
redevelopment of existing structured and mixed -use development are combined into one category, there appears to be
considerable support for innovative urban planning and development strategies.
Select the top three types of development you feel are most needed in
Georgetown. (Random Sample)
Development Type
First
Choice
Second
Choice
Third
Choice
Total
Restaurants
41
141
68
250
Entertainment
103
68
7
178
Retail
152
7
6
165
Redevelopment of Existing
Structures
17
16
119
152
Mixed -Use Development
7
29
42
78
Hotels/Hospitality
5
25
38
68
Commercial
17
16
4
37
Industrial
9
15
2
26
Office
2
8
6
16
22
Respondents were asked "what kind of specific development would you like to see in Georgetown." The most frequently
mentioned suggestions were restaurants and retail options. The text of the suggestions made by the respondents can be
found in Appendix A. The suggestions are often specific in terms of the names of the names and types of businesses.
Many respondents used this question to again share their desire to slow or manage growth. In addition, a similar number
of respondents noted that they would like to see more manufacturing and other commercial growth.
What kind of specific development would you
like to see in Georgetown?
Category
Number
Restaurants and Retail
97
Manage/stop Growth
52
Manufacturing
48
Parks and Green Spaces
25
Music and Entertainment
Venues
17
Affordable Housing
10
23
Emergency and Protective Services
Residents were asked to rate different emergency and protective services. Noteworthy findings include:
• Over 90% of residents rate police, fire and EMS services as good or excellent.
• The ratings for this category have remained consistent compared to past years.
• There has been a decrease in the percentage of residents who rate traffic enforcement as good or excellent.
• Sixty-two percent of residents rated traffic enforcement as good or excellent in 2023, compared to 70% in 2020.
Please rate the quality of each of the following emergency and protective services in Georgetown (Percent)
Random Sam le 2023
Random Sam le 2020
Excellent
Good
Fair
Poor
Percent
Excellent
or Good
N
Excellent
Good
Fair
Poor
Percent
Excellent
or Good
N
Fire and EMS
Services
69
28
2
0
98
317
61
35
4
0
96
396
Police Services
53
41
5
1
94
355
47
45
6
2
92
397
Municipal courts
28
57
12
3
84
186
24
61
12
3
85
211
Emergency
preparedness
30
56
12
2
86
298
26
62
11
1
88
333
Animal control
29
51
14
6
80
277
24
55
16
4
79
313
Traffic enforcement
21
41
26
11
62
306
14
56
24
6
70
363
Code enforcement
22
48
22
8
70
250
14
57
23
6
71
300
24
There is only one statistically significant difference found in this category. Seventy-eight percent of respondents who live
in homes with at least one person working full-time rate municipal courts as excellent or good compared to 89% of
households with no one working full-time.
Municipal
Court
Working
78
Retired
89
Sig.
.04
For the most part, the ratings for the random sample survey and the open survey are similar. A notable exception is traffic
enforcement. Sixty-two percent of respondents in the random sample survey rated traffic enforcement as good or
excellent compared to 54% of respondents in the open survey. This finding is suggestive that traffic and traffic
enforcement is a concern and motivating issue for residents who self-selected to respond to the open survey.
25
100
90
80
70
60
c
u 50
v
a
40
30
20
10
0
Protective Services 2023 (Random Sample)
M MGM
12 12
14
28
22
A, 26
57 51
Police Fire and EMS Municipal Traffic Code Animal Emergency
Services Courts Enforcement Enforcement Control Preparedness
■ Excellent ■ Good Fair ■ Poor
26
Protective Services 2023 (Open Survey)
s
90
15
16
19
80
34
27
70
27
60
c
50
v
a
40
30
20
10
0
Police
Fire and EMS Municipal Traffic Code Animal
Emergency
Services
Courts Enforcement Enforcement Control
Preparedness
■ Excellent ■ Good Fair ■ Poor
27
Utilities
Residents were asked to rate city provided utilities. Several noteworthy observations can be made including:
• 91 % of residents rated city sewer service as good or excellent in 2023
• 76% of residents rated the city water service as good or excellent in 2023
While ratings for city sewer and water services have remained stable, there was a nine percent increase in the
percentage of respondents who rated city electric services as good or excellent from 2020 to 2023.
Please rate the quality of each of the following utilities in Georgetown (Percent)
Random Sam le 2023
Random Sample(2020
Excellent
Good
Fair
Poor
Percent
Excellent
or Good
N
Excellent
Good
Fair
Poor
Percent
Excellent
or Good
N
City sewer service
32
59
8
1
91
372
23
64
12
2
87
390
City water service
25
50
16
8
76
379
20
58
16
5
78
406
City electric service
27
52
16
5
79
349
19
51
19
11
70
394
There are differences in the ratings of city electric service when retired and non -retired households are compared.
Seventy-four percent of respondents who live in homes with at least one person working full-time rate city electric service
as excellent or good compared to 84% of households with no one working full-time.
City
City
Electric
Electric
Working
74
No
81
Children
Retired
84
With
67
Children
Sig.
.02
Sig.
04
28
There are some differences between the customer satisfaction ratings of utilities when the random sample survey and the
open survey responses are compared. Sixty-nine percent of open survey respondents rated city electric service as good
or excellent compared to 79% of the random sample respondents.
Utilities 2023 (Random Sample) Utilities 2023 (Open Survey)
100 ■ s rW5 100 �
90 90 14
16
80 16 80 24
22
70 70
60 60 60
= c
50 u 50
a a
40 40
30 30
20 20
10 10
0 0
City water service City sewer service City electric service City water service City sewer service City electric service
■ Excellent ■ Good Fair ■ Poor ■ Excellent ■ Good Fair ■ Poor
29
Public Services
Respondents were asked to rate public services. Noteworthy findings include:
• Ninety-four percent of residents rated garbage collection as good or excellent.
• The ratings for garbage collection, recycling and yard waste pickup have remained stable in terms of the percent of
residents who rate the service as good or excellent.
• The percentage of respondents who rated garbage collection as excellent increased from 41 % in 2020 to 51 % in
2023.
Please rate the quality of each of the following public services in Geor etown Percent
Random Sam le 2023
Random Sample 2020
Excellent
Good
Fair
Poor
Percent
Excellent
or Good
N
Excellent
Good
Fair
Poor
Percent
Excellent
or Good
N
Garbage collection
51
43
5
1
94
381
41
52
7
1
93
414
Recycling
43
44
10
4
87
365
37
47
11
5
84
383
Yard waste pickup
30
44
19
7
74
335
22
50
20
8
72
353
Street repair
15
56
23
6
70
382
Not asked
Street lighting
12
53
26
10
64
381
There were eight statistically significant differences in views in this category. Eighty-three percent of respondents who
rent rate garbage collection as excellent or good compared to 95% of respondents who own their homes. Also of note is
that 66% of respondents with no children in the home rate street lighting as good or excellent compared to 48% of
respondents with children in the home.
30
Garbage
Collection
Recycling
Garbage
Recycling
Yard
waste
Own
95
88
Working
91
81
68
Rent
83
72
Retired
96
90
78
Sig.
.01
.01
Sig.
.02
.02
.04
Yard
Street
Yard
Waste
Lighting
Waste
Pickup
Male
70
No
66
76
Children
Female
80
With
48
54
Children
Sig.
.05
Sig.
.02
.003
Ratings of public services for the random sample and open survey respondents are similar across the different indicators.
31
Public Services 2023 (Random Sample)
100 ■ , 5 - .
5
90 9
80
23 19
26
1
70
—
4
60
—
50
v
a
40
30
20
10
0
Street Street Garbage Recycling Yard
Permitting
repair lighting Collection Waste
and
services Pickup
inspection
■ Excellent ■ Good Fair ■ Poor
100
90
80
70
60
Y
50
v
a
40
30
20
10
0
Public Services 2023 (Open Survey)
I
8
8
,
12
18
27
1
1
30 39
Street Street Garbage Recycling Yard Permitting
repair lighting Collection Waste and
services Pickup inspection
■ Excellent ■ Good Fair ■ Poor
32
Community Services
Residents were asked to rate different services provided to the community. Notable findings include:
• Ninety-four percent of residents rated the library as good or excellent in 2023.
Approximately 70% of respondents rated services to seniors and service to youth as good or excellent in 2023.
These ratings are lower than 2020 when around 80% of respondents rated these services programs for seniors
and youth as good or excellent.
Please rate the quality of each of the following community services in Georgetown Percent
Random Sample (2023)
Random Sample (2020)
Excellent
Good
Fair
Poor
Percent
Excellent
or Good
N
Excellent
Good
Fair
Poor
Percent
Excellent
or Good
N
City library
58
36
5
1
94
330
54
41
4
1
95
360
City parks
43
49
7
0
93
350
Not Asked
Recreation programs
28
56
16
0
84
265
Services to seniors
21
52
24
3
72
294
28
52
18
2
80
333
Services to youth
21
52
23
5
73
186
26
54
18
2
80
205
Sixty-nine percent of respondents who rent rated recreation programs as good or excellent compared to 86% of
respondents who own their homes. Residents who live in households with income less than $75,000 rated the library
higher (96% excellent or good) than residents who live in homes with household incomes more than $150,000 (81 %
excellent or good).
Recreation
Recreation
Library
Programs
Programs
Own
86
White
88
No
95
Children
Rent
69
Non -White
71
With
87
Children
Sig.
.02
Sig.
.003
Sig.
.04
33
Senior
Programs
Library
< $75K
62
96
$75K to
$150K
79
98
> $150K
82
81
Sig.
.009
<.001
Resident ratings of community services as similar when the random sample and open survey results in 2023 are
compared.
34
Community Services 2023 (Random
Sample)
100 . -!L.-
7 5
90 16
80
70
60
40
30
20
10
0
24 23
49
City Parks Recreation Services to Services to Public
programs seniors youth Library
■ Excellent ■ Good Fair ■ Poor
Community Services 2023 (Open
Survey)
100
� �
i
,
.
7
90
11
18
80
24
25
39
70
60
c
50
v
a
40
30
20
10
0
City Parks Recreation Services to
Services to
Public
programs seniors
youth
Library
■ Excellent ■ Good Fair
■ Poor
35
Resident Interaction with City Employees
Respondents were asked to rate their interactions with city employees.
• Thirty-two percent of respondents in the random sample report contacting the Utility Customer Care Center in
2023.
• Forty-eight percent of respondents indicated that they contacted a City of Georgetown employee within the last 12
months in -person, by phone, email, or social media contact.
• Forty percent of respondents indicated that they attended a city -sponsored event in 2023.
• Respondents to the open survey tended to attend city -sponsored events at higher rates.
Have you contacted the Utility
Customer Care Center?
Random Sample 2023
Open Survey 2023
Yes
32
38
No
68
62
N
380
823
Have you had any in -person, phone, email, or social media contact with any employee of the city of Georgetown
within the last 12 months? Percent
Random Sample 2023
Open Survey 2023
Yes
48
47
No
52
53
N
380
823
Have you attended any city -sponsored
event within the last 12 months?
Random Sample 2023
Open Survey 2023
Yes
40
49
No
60
51
N
380
823
36
Resident interactions are generally very positive.
• Nearly 80% of respondents who had contact with the Utility Customer Care Center, rated the contact as good or
excellent.
• When a resident initiates a contact with a city employee, 85% of residents indicated that their impression of that
employee was good or excellent.
• For those residents who attended a city event and had contact with a city -employee at that event, 95% rated the
employee as good or excellent.
• Open survey respondents tended to rate city employees slightly lower, but in all three cases high percentages
rated the city employee contact as good or excellent for the utility customer center (78%), citizen initiative contact
(79%), and at city -sponsored events (90%).
Random Sam le 2023
Open Survey 2023
Excellent
Good
Fair
Poor
Percent
N
Excellent
Good
Fair
Poor
Percent
N
Excellent
Excellent
or Good
or Good
Quality of service
32
47
16
5
79
258
27
51
15
7
78
507
from the Utility
Customer Care
Center
Impression of the
55
30
8
8
85
350
49
30
10
11
79
331
most recent city
employee contacted
Impression of the
53
42
4
2
95
133
44
46
9
1
90
298
city employees at the
city -sponsored event
37
Respondents were asked to name the most recent city -sponsored event they attended. The most common specific event
named was the Red Poppy Festival. Many of the respondents listed several events or provided general comments that
were difficult to code. Future efforts to determine attendance of city events should consider listing all the events to clarify
results.
Which city -sponsored event
did you attend? (Random
Sample
Category
Number
Red Poppy Fest
32
Events on the Square
17
Christmas Events
12
Parades
11
Resident Engagement
Event
10
Second Saturday
9
Concerts
6
Art Stroll
6
Outdoor Activities
5
38
Respondents were also asked to indicate what kinds of events they would like to see more of in Georgetown. Music
events were the most frequently mentioned, followed by arts and cultural events. The text of the open-ended comments
provides the specific types of music, arts, and cultural events suggested by the respondents.
What kind of event would you like to
see more of in Georgetown?
Random Sample
Category
Number
Music
32
Arts and Culture
21
Festivals
13
Family -focused Events
13
Senior -focused Events
11
Food -oriented Events
10
Sporting Events, Rodeo
9
Citizen Engagement
9
Events on the Square
7
There is only one statistically significant difference when respondent characteristics were considered. Eighty-four percent
of female respondents rated utility customer care as good or excellent compared to 73% of male respondents.
Utility
Customer
Care
Male
73
Female
84
Sig.
.04
39
Quality of Contact 2023 (Random Sample)
Quality of Contact 2023 (Open Survey)
100
100
■ �
9
90
16
8
90
15
10
80
80
70
70
60
60
+�
c
50
c
u 50
v
40
v
40
30
30
20
20
10
10
0
0
Utility Customer Care
Contact with Impression of
Utility Customer Care
Contact with Impression of
Center
Employee Impression Employees at Event
Center
Employee Impression Employees at Event
■ Excellent
■ Good Fair ■ Poor
■ Excellent
■ Good Fair ■ Poor
40
Perceptions of Safety
Respondents were asked to rate safety across different areas of the city. Notable findings include:
95% of respondents rated the safety in their own neighborhoods as good or excellent.
The rates for perceptions of safety in the public square (92%) and in shopping centers (82%) are slightly lower in
2023 but at generally high levels.
The only major difference when 2020 and 2023 are compared is for city parks. Eighty-two percent of respondents
rate safety in city parks as good or excellent in 2023, compared with 95% in 2020.
Please rate safety in the following areas throughout the City. (Percent)
Random Sample
2023
Random Sample 2020
Excellent
Good
Fair
Poor
Percent
Excellent
or Good
N
Excellent
Good
Fair
Poor
Percent
Excellent
or Good
N
Neighborhood (day)
62
33
4
1
95
383
58
38
4
1
96
413
In city arks
27
55
16
2
82
253
32
63
15
1
95
260
In shopping centers
23
61
15
1
84
357
26
61
12
1
87
364
Neighborhood (after
dark)
48
40
10
3
88
379
38
44
13
5
82
411
Downtown square
35
56
8
0
92
331
32
62
5
1
94
331
Recreational waters
20
55
22
4
75
195
19
54
23
4
73
216
Respondents from homes with higher household incomes (over $150,000) and those with lower household incomes
(under $75,000) rated perceptions of safety in shopping areas lower than respondents in middle income households
(between $75,000 and $150,000). Ninety percent of middle -income households rated perceptions of safety in shopping
areas as excellent or good compared to 75% of lower income households and 85% of higher income households.
Seventy-eight percent of respondents with children in the home rated safety in their neighborhoods at night as good or
excellent compared to 89% of respondents with no children in the home.
41
Safety in Shopping
Areas
< $75K
75
$75K to $150K
90
> $150K
85
Sig.
.006
Safety in
Safety in your
Safety in
Shopping
Neighborhood
Neighborhood
Areas
(Day)
at Night
White
85
Own
96
No Children
89
Non -White
75
Rent
87
With
78
Children
Si.
.04
Si.
.02
Si.
.04
Perceptions of safety among open survey respondents tended to be lower than those for the random sample. For
example, 74% of open survey respondents rated safety in shopping areas as good or excellent compared to 84% of
random sample respondents.
42
Perceptions of Safety 2023 (Random Sample)
100
5
10 8
90
15
22
80
70
41
60
56
c
u 50
v
55
a
40
30
20
10
0
Neighborhood Neighborhood Downtown City parks Recreational Shopping
(day) (after dark) square waters centers
■ Excellent ■ Good ■ Fair ■ Poor
43
Perceptions of Safety (Open Survey)
Zoo
90 11 13
20 22
80 26
70
60 54
c
50
a 57
40 51
30
20
10
0
Neighborhood Neighborhood Downtown City parks Recreational Shopping
(day) (after dark) square waters centers
■ Excellent ■ Good Fair ■ Poor
44
Utilization of City Amenities
Due to an oversight, open survey responses on service utilization are not available. For the random sample survey,
several conclusions can be drawn.
Fifty-seven percent of respondents indicated that visited the downtown square often or very often in 2023.
This is a considerable increase from 2020, when 30% indicated that they visited the downtown square often or very
often. This increase may be due to increased activity following the end of COVID-19 pandemic.
Utilization of parks (which remained open and available to residents during COVID-19) increased from 32% visiting
parks often or very often in 2020, compared to 36% in 2023.
In the previous 12 months, how often have you or members of your family used or visited the following areas?
Percent
Mer ed Sample 2023
Random Sam le 2020
Very
Often
Often
Sometimes
Rarely
Never
N
Very
Often
Often
Sometimes
Rarely
Never
N
Downtown
square
27
30
28
11
5
342
17
13
32
14
6
414
City library
19
17
21
20
24
342
14
14
21
20
31
415
City arks
11
20
33
19
17
342
13
18
30
20
19
414
Recreation
centers
9
9
14
20
48
342
6
12
17
23
42
414
45
Service Utilization 2023 (Random Sample)
60
50 48
40 —
33
u 30 28
24
1g 21 20 20 20 19
14
1717
9 9 11 11
10 " '20 '
0
City library Recreation centers A city park Downtown Square
■ Very Often ■ Often ■ Sometimes ■ Rarely ■ Never
46
Sources of City News and Information
The most often utilized source of information about Georgetown was the Community Impact newspaper. Sixty-seven
percent of respondents to the random sample survey reported using Community Impact often or very often compared to
70% of open survey respondents. There were no major changes in sources of news used by residents when 2020 and
2023 are compared.
In the previous 12 months, how often did you receive news about the City of Georgetown from the following
sources? Percent
Random
Sam
le 2023
Random Sam
le 2020
Very
Often
Sometimes
Rarely
Never
N
Very
Often
Sometimes
Rarely
Never
N
Often
Often
Community
37
30
14
7
12
376
35
29
18
8
11
412
Impact
City social
7
15
18
16
44
378
9
14
23
19
35
143
media
Utility bill
20
23
25
12
20
377
16
32
24
13
16
413
newsletter
City website
10
22
27
18
23
377
9
21
29
18
24
410
GTV Ch. 10
0
1
4
12
83
361
1
3
4
13
80
408
Local TV Station
11
13
22
16
38
374
8
12
18
20
42
408
Williamson
23
12
10
12
44
377
20
15
16
17
33
404
County Sun
Georgetown
15
16
15
16
38
367
Not Asked in 2020
weekly e-
newsletter
Communication
2
7
17
27
46
375
from Mayor or
Council Member
47
Compared to other themes explored in the survey, the most statistically significant differences were found for media
usage. For example:
• Residents who live in homes with a household income more than $150,000 per year are much less likely to report
using the utility newsletter often or very often (26%) compared to residents in homes that earn between $75,000
and $150,000 (48%) and those with a household income below $75,000 (44%).
• Residents under age 45 are more likely to use social media for news about the city and less likely to read the
Williamson County Sun.
• Residents 75 years and older are much less likely to use social media and more likely to read the Williamson
County Sun.
Utility Newsletter
Social Media
Williamson
County Sun
< $75K
44
Under 45
39
11
$75K to
$150K
48
45 to 64
24
21
> $150K
26
65 to 74
20
39
Sig.
.01
75 and over
18
41
Sig.
<.001
.004
Utility
Newsletter
Community
Impact
City Social Media
Community Impact
Male
37
64
No Children
21
70
Female
50
70
With Children
33
46
Sig.
.04
.009
Sig.
.02
<.001
Georgetown
Weekly
Social Media
Williamson
County Sun
Community
Impact
Local TV
Social
Media
Working
22
27
24
63
16
Own
20
Retired
35
18
39
70
29
Rent
41
Sig.
.002
<.001
.005
<.001
.002
Sig.
.009
48
City Website
Utility
Newsletter
Williamson
County Sun
Less than 6
39
39
21
6 to 10
39
29
26
More than 10
25
52
45
Sig.
.03
<.001
<.001
Respondents were asked to indicate their preferred method of receiving information from the City. The top response was
via email or text.
What is your preferred method of
receiving information from the city of
Georgetown? (Random Sample)
Category
Number
Email or text
119
Newspapers
56
Newsletters
42
Direct mail
33
Social Media
15
City Website
14
49
News Sources for Information about the City 2023
80
70
70 67
60 58
v
O 49
0 50 45
43
O 40 36 35
> 31 32 32
30
V 22 24
v
a 20 15
14
9
10
1 1
0
GVT Ch. 10 Mayor or City Social Local TV Georgetown City website Williamson Utility bill Community
Council Media station Weekly Co. Sun newsletter Impact
Member
■ Random ■ Open
50
Respondent Characteristics
The demographic characteristics of the respondents are presented in this section. Because the survey was sent to a
random sample of households, the survey compares the available characteristics of the households as determined by the
US Census Bureau and reported in the 2022 American Community Survey. Only those household characteristics that are
reported same way as the American Community Survey are used. The demographic characteristics of the open survey
respondents are also presented for comparison purposes.
In terms of total household Income, the survey underrepresents homes with $25,000 annual income or less. Middle
income homes ($25,000 to $75,000) in the random sample are generally representative of the homes in Georgetown.
The random sample somewhat underrepresents higher income households with earnings greater than $150,000.
Household Income
30
25 25 25 26
25 24
21
20 19
+, 17 17 16 17
c
u 15 13
v 11 11
10 8
5 2 3
0 NE
Less than $25Kto $50K $50Kto 75K $75Kto $100Kto Over$150K
$25K $100K $150K
■ Open ■ Random Sample ■ ACS 13-17
51
In terms of home ownership versus renting, the random sample did not match the city in terms of home tenure (rent
versus own). Ninety percent of the random sample respondents came from householders compared to 72% of the
households in Georgetown.
Home Ownership
100 95
90
90
80 72
70
60
u 50
a 40
28
30
20 10
10 5
0
Own Rent
■ Open Random Sample ACS
52
The random sample survey generally underrepresents householder age for younger householders (under 54), accurately
represents middle aged householders (55 to 64), and overrepresents householders over the age of 65.
Over 18 Age Distribution
40
3635 35
35
30
26
25
c
u 20 19 is
a 15 15 1616
15 14 14
10
9 10
5 6 6
5
0 MM I�
18 to 24 24 to 34 35 to 44 45 to 54 55 to 64 65 to 74 75+
■ Open ■ Random Sample ■ ACS
53
The random sample generally does a better job matching the racial and ethnic breakdown of householders. However, the
random sample overrepresents White (Anglo) householders and underrepresents Latino householders. Other groups are
fairly accurately represented.
Race and Ethnicity
100
90
90 85
80 —
70 68
} 60
c
u 50
40
30 23
20
8
10 5 1 2 5 2 2 2 1 2 1 1 1 2
■■ -_■ ___ -.- --.
White Latino/a Black Asian Native Other
American
■ Open ■ Random Sample ■ ACS
54
For other respondent characteristics, it was not possible to clearly match household characteristics to the sample.
However, in the cases of employment status, the gender of the respondent, the number of years living in Georgetown,
and household composition, the random sample and the open survey had similar respondent characteristics.
Employment Status
70
6163
60
50
= 40
a�
i
a 30 25
23
20
10 6 6 5 5
0 1 1 0 0 = 1 1 1
e` et lea °���a�Ores
J�e� Qa y�e�5 I �e
o
�J
■ Open ■ Random Sample
55
Gender
54 53 53
53
52
51
50
49
a�
48 47 47
47
46
45
44 no
Male Female
■ Open ■ Random Sample
Years in Georgetown
35
29
30 27
25 23 23 22
21 20
20
19
u
OW 15
10 8 7
5 1,
0
Less than 2 2 to 5 years 6 to 10 years 11 to 20 years more than 20
years
■ Open ■ Random Sample
56
Household Composition
100
91
90 85
80
70
70 64
+, 60
c
u 50
a�
40
31
30
20 18
12
10 ' S 5 5 6 5 3 2
0 IEEE M = .
Adults Children Adults Children
Open Random Sample
■0 ■1 ■2 ■3+
57
Appendix A
Random Sample Open -Ended Responses
How Can Georgetown Best Improve the Quality of Life?
Improve traffic flow
Road/Traffic improvements/School funding
Hike/bike trails (and definitely *not* bike lanes on busy roads... unsafe).
Slow commercial development
I enjoy the new businesses coming to Georgetown but am saddened by how much
nature we continue to lose. I would love to see the Nature be preserved better in new
building areas.
limit the density of occupation
Better management of city utilities to provide lower rates. Water and electricity are too
expensive.
Maintain its small town feeling throughout sustained growth.
Maintain small town feel
Preserve and improve open spaces; prioritize aesthetics for new commercial and
industrial development; overall, prioritize aesthetics beyond the square.
Do something about Concrete Batch Plants in ETJ, and quarry blasting along SH 195!
Slow down the population growth.
Reduce the real estate tax rate
Moving past its racist past (this is nothing to be proud of) and strive to be a
community that welcomes all.
Traffic improvement
Stop planning and permitting so much high -density housing. Address traffic problems.
Be proactive in planning & completing infrastructure to avoid traffic & water problems
in the future.
58
More investment in public health services, such as the Austin regional Clinic and
mental health programs like the diversion center here in Georgetown. They deserve
more oversight and funding, to improve the quality of care available.
Work to retain the small-town quality of the community.
More doctors.
Keep the police and fire departments fully and adequately staffed as the city grows.
Better handle the traffic congestion
Houses are not affordable mainly due to the interest rates that are so high at this time.
Continue to encourage, promote and fund events, organizations, and experiences
that create and build a sense of community.
Improve traffic flow/control and water infrastructure. Also, control new
construction ... when I moved here there seemed to be a purpose to growth. Now it
just seems like Georgetown is trying to keep up with Round Rock.
slow the out -of -control growth which is ruining the small-town benefits
Less Construction unless it's to help traffic.
reduce influx of new residents
Improve/update/upgrade infrastructure, it has fallen behind growth
Correct/resolve traffic issues. Driving here has become horrible.
much cheaper housing options
Control building on Williamson Drive. Be cautious about water supply and more
demand.
Increase/improve water resources. More free parking around downtown Georgetown.
Mixed -use zoning for more sustainable and walkable communities; maintain and
protect public parks/resources; transition all city vehicles to fully electric by 2035;
adopt roundabouts in place of traffic lights; require pressure regulation for all
landscape irrigation; ensure public school funding is always top budget priority
Police patrol needs to be implemented for the San Jose Community, Loud music &
speeding traffic in Residential Community. Lastly, there are a lot of feral cats in this
neighborhood, the Animal Control Division will no longer pick them up, causing
unhealthy environment.
Use a more 'business -like' approach for staff running the city operations. Political
approaches to decision making has taken over in recent years.
59
keep a higher percentage of local businesses and improve walkability
Improve traffic flow and public transportation.
improve traffic flow
don't over build
more senior activities
be careful of too much new construction. Where will we get the water?
traffic is horrible
keep up road improvement and traffic control. Slow growth and better state permit
limits
our small town is becoming a big town, too many people, we need to slow down
slow the growth
improve the road network
improve traffic
stop aggressive building. How many apartments and gas stations does a town need?
stop the growth of apartments and homes!!! We value the small-town feeling!
quit building, lost small town flavor. Improve water/electric problems
limit building of apartments
provide reliable water and electricity, hold developers and businesses accountable for
providing adequate infrastructure
follow up on neighborhood car break ins. Will be worse once low-income housing
gets built
plan better for growth
improve water supply/distribution
There are not any nice affordable rentals in Georgetown. All too expensive for people
on fixed incomes
larger recreation center to include lifetime sports as well as children's activities
finish the gas lines
traffic, taxes
more places for teens and young adults to hang out, e.g., skating rink, climbing gym,
restrict expansion, restrict water usage, restrict traffic
public transportation
we need and In and Out Restaurant
overbuilding the city is destroying it. Needs to slow
more retail, more roads, less multi -level housing units
provide connected transportation for blue collar workers
get the infrastructure built
enforce traffic regulations
too much traffic
lower taxes for retirees. Add walking and biking all over and off road. Mass
transportation all over. Willaims drive to Ronald Reagan improvements to handle
massive traffic
improve school system. Reduce tax rates
trolly type mass transportation to sun city
less apartments
allow competition for internet providers. Moving here we experienced a significant
downgrade in internet speed/service from where used to live in Cedar Park. And build
a bypass to divert east/west through traffic to unclog 29(University)
traffic flow. More shopping centers
improve the quality of schools. School choice! Reduce taxes
build infrastructure to fit growth
public transportation (bus service)
avoiding traffic congestion. making sure all people are accepted.
better school content curriculum
better traffic flow, reduce traffic congestion
slow the pace of growth, develop more public transportation
cannot think of anything
get rid of drag shows, traffic
fix the traffic
eliminate road district taxes
widening of Ronald Reagan on Highway 29
61
alternate/parallel to Williams dr.
don't let Georgetown become a metropolis
limit growth, improve traffic, especially light timing
quit building so many apartments
start enforcing traffic violations (running lights/stop signs)
Georgetown has become too expensive to live
no more apartments
better management of water resources and traffic
better shopping, traffic flow
reduce traffic and development, reduce trucks with rocks
stop building and focus on reducing traffic
slow the growth, fix traffic problems
curb growth, restrict additional quarries
more city resources north of ih35, north of Del Webb
don't overdevelop our green spaces. Don't allow overcrowded developments
???? Water shortages
more than 1 grocery store, not HEB
get a better/more water supply
continue to get bonds to upgrade transportation
stop expansion!
stop growing so fast
improve roads. Plan growth better, have infrastructure in place before growth rather
than coming ears later
control natural resources, urban farming, green infrastructure, accessibility -
transportation
too late now! It was so sad when all permits were given, someone didn't slow them
down. I would like to have seen a survey long before now.
overcrowding, equal housing, cost of living doesn't match Texas wages. Solution.
Create jobs that are equal to or greater than those who are transplanting from higher
cost of living areas. Stop allowing people to move in who do not work in Texas. And
lower property taxes. it did not work for California
62
solve the increase of traffic
better access to mental health
control growth due to inadequate infrastructure in water and ??
better lighting at night in neighborhoods and towns
improve traffic
more bike paths, especially connecting each side of 35, traffic
I'm in a wheelchair more and better sidewalks so I can get around
keep up the good work
continue to fund roadway, water, electrical infrastructure and public safety
stop apartment building. Bring in major stores (Belk)
restrict development, too many people
slow down growth
eliminate seasonal allergies
lower property taxes, slow new home builds, do road work at night
stop building
stop growth!
control/slow the growth
stay grounded in conservatism with importance on the traditional family
stop building apt
hold construction entities for the unhealthy dust. It is much worse than it ever has
been.
sync all stoplights
keep working on the problem of so many people now and not prepared for it. More
roads off 135 to our neighborhoods. Not enough, keep planning and working thanks!
regarding traffic and other issues that affect everyone, start acting like a growing city,
not a small town
improve traffic flow
reduce population growth
improve infrastructure, traffic management, additional policy pressure
63
I retired here in 1996. it was a small town of less than 25,000 people, a great town
square and thus a great place to retire. But now with the emphasis on growth, it is too
crowded and has too much traffic for old folks like me. 75,000 plus people, not what I
want
better roads and water
address the increasing traffic issues
more restaurants
provide bus service
improve traffic congestion. Develop more quality restaurants
excessive traffic is issue #1. quality education is also a concern
you can't Georgetown is now just an urban attachment to Austin. The good people
will have to leave. As I am planning
help with traffic. A few more anchor stores
better infrastructure --promote commercial properties
slow and controlled growth both in the city and out
stop building apartments. Stop raising the water rates. Be proactive about water
usage!
stop putting new apartments on Williams and 29 too much traffic
better restaurants, more variety, more ethnic. Better plans for water. Limit building
and expanding of subdivisions, especially with the water shortage
lower taxes, less traffic congestion
property tax decrease, utility cost management (green costs us lots)
control traffic
not worrying about ERCOT freezing in Jan/Feb
less emphasis on growth and development. More emphasis on maintaining the
qualities that make Georgetown special
apt rental prices have risen substantially in the past year
quit approving apartments/multifamily residences
reduce taxes for senior citizens
more retail and restaurants, better traffic flow, closer to downtown parking lots
I'm good
use larger areas for festivals, too crowded downtown
widen shell road by Georgetown village
decrease traffic
more council personal interaction with the neighborhood
less apartments
improve traffic flow
more restaurants off Williams west of Shell road
traffic control. We don't have water resources for more homes and businesses
improve traffic congestion. Better control of development
affordable housing
slow down construction of apartments
stop building
more restaurants, more dedicated park spaces, more HEBs
improve traffic flow, Williams and Austin Ave
stop building and letting so many people move here. We are running out of water!!
improve streets/lanes/lights for better traffic flow
improve traffic flow. Improve school funding. Lower property taxes
cheaper taxes
center turn lane needs to go away. I hate to drive in Georgetown. It isn't safe
cut down on traffic congestion
less apartments. More code enforcement. Upkeep of commercial properties
address growth issues, traffic, water, improve schools
improve transportation and parking options
more doctors
manage growth better
too many people and not enough roads
retime traffic lights. Fix air quality by reducing expansion. Building dust in the air.
Make major intersections. Senior age group more navigable and intuitive
traffic. Stop building!
city services on east side of town, especially a rec center and pool
65
more arts options. Better transportation options (public and private)
need more restaurants needed!!!
replace optimum with better internet
improve roadways for growth and more family activities
control crime
improve schools. Confidence is low
put restrictions on the rate of growth. Don't exceed resource availability ... Water!
manage out of control development, slow it down
I love Georgetown, but the rapid growth in the city the quality of life is somewhat (fair)
stop the rezoning of ranch land
not overbuild!
lower taxes and price of housing
stop cutting down all our trees
stop consolidating where retired people live. There are too many in one area. 135 is
a bit of a barrier. Create more routes not expand roads
stop building, resources cannot handle this population influx
too much traffic and growth, control growth!!!
better roads and less traffic congestion. Reduce building due to water shortage
slow down growth
get more chain restaurants. Locals are too iffy and expensive. They rarely last long.
controlled growth. Stop incentivizing growth until infrastructure in place i.e., roads,
water
slow down on growth and allow infrastructure to catch up
stop building apartments
schools could be better. Traffic getting impossible. Water problems, too many people
and apartments
improve traffic flow and water services
limiting residential growth
I worry about the power grid, water, and gas
improve local shopping. Include consignment shops
more concerts
keep improving streets
address traffic and water supply
don't become a sanctuary city. There all bad news cities
build less tall apartments and don't put them in single dwelling home neighborhoods.
Maybe on edges of town near grocery services. Boise Suburbs have not don't tis and
caused terrible traffic issues
less traffic, add busses, cap on development
it is great as it is!!
stop building! Water resources solution, better hospital in the area = max efficiencies.
Less strip malls, more boutiques/arts
stop building apartments
all is great in sun city!
limit housing development
transportation for seniors
keep out illegals, section 8 and welfare trash
no more roads
traffic is ridiculous Georgetown used to be a great place to live, no longer
GISD is rated poorly which affects home values and the quality of kid's education
need better water quality, our water is very hard!! Major problem for appliances
do not encourage development any further in town
building codes, i.e., apartments in residential neighborhoods. Property tax too high,
would like better walking and bicycle paths
creating multiple services and resources for all ages, including recreation
less traffic
improve traffic. More high -end eating
quit building and stop trying to make Georgetown the #1 fast growing city in the US.
Local government destroyed this city
better/wider roads. Increase speed limits
67
more grocery, retail, and restaurant options. Would love to have more Asian
restaurants and an Asian grocery store. More street lights! It gets too dark here at
night
stop building until you have improved infrastructure and utility services for existing
customers
process out all the homeless and drug dealers
add bus service
stop growth
pay more attention to outdoor
more sidewalks downtown (not the patchwork plan in place) with trees every 40ft
stop growing, wanting to be a bedroom community for Austin
make sure infrastructure is in place before allowing more growth
low further residential development
improve the roads, more protected left-hand turns. Paint the road stripes, can hardly
see
stop the growth, especially apartments. 10 years ago we were best place ever, now
not so much
stop issuing building permits when there is NOT enough water for current residents
and businesses!!
better management and preservation of greed space. Less development
stop development. Too much already
traffic congestion. Signal light timing especially at IH35 and university. Downtown
square is awesome and should be preserved
look for opportunities to bring in manufacturing, jobs, facilities
reliable public transportation
more parks and trails. Preserve what we have before we growth too much
involving residents in town -hall meetings for complaints and ideas
stop building apartments and condos. too many people live here now. stop building
huge subdivisions. stop putting all the shopping in the same area. it is very hard to
get parking and there a ton of traffic
.:
How Can Georgetown Best Improve Mobility?
Reduce traffic/improve flow
continued traffic improvements
Stop building roads: the cars won't come!
Put traffic light in at La Conterra and AW Grimes
I'm not aware of any public transport but I do not utilize it either. With the growth
certain streets are more difficult to get out and could use some more signals in
residential areas.
Improve Wolf Ranch area traffic management.
N/A
finish road construction!
Continue to improve connectivity of hike and bike trails to major roads so it's safer for
peds and cyclists. Increase number of flashing signals for pedestrians. I live within
walking distance of multiple businesses but it is too risky to cross Williams Drive.
City buses
Continued community outreach and be fair in enforcement of code and violations.
Road improvement
Enforce Traffic Laws. Speeding and reckless driving are rampant. Fix the intersection
at Williams and Bootys. Traffic is backed up two blocks down Lakeway during peak
hours. Enforce speed limits on Northwest between Serenada and Hedgewood, it used
as a drag racing strip daily. Enforce traffic patterns at Costco. Illegal left hand turns
consistent throughout the day.
Add new streets & lanes NOW to prevent the horrible traffic congestion we've had for
the last 5-10 yrs.
More sidewalks and bike lanes are good, and the recent roundabout additions have
been a good addition
Continue to enhance access to 135
improve roads
Complete current plans and continued to provide for future growth.
improve roads
Not sure
Create walk/bike options alongside major arteries (and connecting to existing
hike/bike trails) for safety.
Synchronize traffic lights!! It seems as though the city wants traffic to stop at every
light in town. Houston does have this problem!
slow growth
more public transportation
temper new construction
spread out existing and add shopping and services
resolve traffic flow issues.
more public transit options
not sure
Adopt roundabouts in place of traffic signals
We need more public transportation i.e., public bus, shuttle, etc.
Speed up road expansion projects even though they are inconvenient. Stop doing
multiple consultant contracts to study the same issue and get the same
recommendations, just to avoid difficult decision making. We have 'kicked the can
down the road' for years.
safe walking spaces between residential and commercial areas
Provide public transportation
more public transit
more turn lanes (use designated shoulder) and longer right turn lands (some are not
long enough)
don't over build
more bus service
need more handicap parking downtown
your road planning defies logic. You have an overpass that goes to a residential only
when you really need access east/west.
keep up the maintenance of the roads
slow the growth
build ??? Roads
more transit busses for seniors
70
stop retail building on Williams drive
HEB brushy creek light at certain times will sometimes let three cars enter Williams
drive on left turns
fix the infrastructure for the tremendous amount of cars
slow down or stop building until needs are met
limit building of apartments, too many people
more roads!
hold developers and businesses accountable for providing infrastructure, specifically
costs to improve
put a traffic light on 195/Chi Chi. Very high traffic during rush hours
it's a work in progress. Improvement being made
Williams drive is too busy, it is unsafe, expand roadways?
improve streets and sidewalks
public parking and transit
more sidewalks, avoiding big intersections
slow down growth, too many cars
traffic signals by Williams drive HEB need rethinking
stop building so many multi -family developments
more parking
be prepared for the increase in traffic flow before it happens
keep building roads and people will keep increasing
social affordable transportation
provide bike lanes on major streets
fire the city manager
get ahead of growth on Williams to round rock. Add off road walking and bike paths
everywhere not just the city center
a bus system that comes out to sun city
a trolly type of mass transit
build a bypass for east/west movement of traffic to divert the thru traffic away from
downtown/Hwy 29 corridor
71
city police need to monitor this. The new interchange on Williams has tied up traffic
turning from Austin Ave to Williams
re -time major traffic lights to accommodate sun city entrances
improve traffic signal timing and time of day settings
control posted speeds
public transportation bus service
don't let our city become overwhelmed with traffic problems
stop building so many apartment buildings
alternate traffic routes, slow building apartments
public transit service
offer public transportation to and from sun city
provide ??? On large construction like uturn on 1-35 and Williams
fix the traffic flow especially Williams and Austin dr.
van service from sun city to wolf range and town
amount of time each color is on could be shorter
public transportation, light rail into Austin and surrounding areas
improve timing at lights, provide two lane left turn into Lakeway at Costco intersection
frontage road south
Williams drive and 35 interchange is terrible, very confusing
free up right turn lanes for turns only
put resources on traffic enforcement and roadways, not more bicycles and walking
paths
congestion is a problem
invest in public transportation, bus routes
synchronize traffic signals on Williams, Austin Ave and University to name a few
finish Williams Dr overpass at 35. widen Ronald Reagan. More parking on/near
square
improve major streets
less development
improve streets to be able to handle the traffic volume. Increase parking, particularly
downtown
72
expanding major streets, more public parking
continue with the new road construction projects needed for and due to growth
it would be good if we could go back 10 years and limit population
start with an actual transit. You have no profits doing this work
more traffic lanes
downtown sidewalks and curbing improved
improve traffic signal timing to include types that react to traffic flow changes
improve traffic flow
more right turn lanes
more sidewalks and repair broken sidewalks
focus on motor vehicle traffic flow and motor vehicle parking minimize bike and
walkability
bus service
stop building apartments
restrict development
dedicate bike lane. Sync traffic light on major roads
better traffic flow around the city
better planning, traffic light timing, anticipate auto growth and plan accordingly
bus service that's better planned than before
timing of traffic lights
move commercial traffic out of the town proper
add public transportation
stay ahead of growth with infrastructure
sync the stoplights especially on i35, too much backup
more of everything listed above. Too many people and not prepared for it
learn from traffic, other issues, make changes when necessary
need a better transit system. Need to pick every ??? Sun city and Georgetown
improve infrastructure, more parking options
get 10-15 years ahead of things instead of 20 years behind
more roads, more lanes
73
anticipate and build roads before the congestion
address traffic!
better planning and limiting development so that traffic isn't worsened. Options to
travel via bus/shuttle around town
improve bike accessibility. Continue to expand road capacities and new roads
keep bicycles off the roads, eliminate bike lanes. Time the lights
more north/south and east/west major streets
less traffic
traffic flow on 29
coordinate lights, stop building until infrastructure can handle it
light transit, mass transit
increase public transit like the buses. Limit development of new subdivisions to
decrease traffic
hard to do given all the growth
sidewalk for high school walkers from 130 to EVHS please!
more two lane roads
reduce construction
create some pedestrian only areas downtown. Better bike lanes and more bike
connectivity
not sure, possibly need restructure due to large amount of people and vehicles
good question. Construction is a problem
build more highways and update infrastructure
put in or complete sidewalks so people walking to the square do not have to walk in
the streets
have regular transit service and promote and advertise it
slow down on building houses, too many people for streets
more senior transportation
better sequencing of traffic signals to improve traffic flow
facilitate crossing of i35. improve light timing on major roads (29, Williams, Austin)
traffic flow and signal timing could be improved. West Williams is dangerous
74
synchronize traffic lights. Stop building
more than 1 land for left turns on Williams
more bike lanes on roads, enforce adherence to traffic signals, e.g., running red
lights!!!
widen roads ahead of traffic not after. You know what subdivisions are being built
build bigger roads in anticipate of higher traffic
improve roads, all need turn lanes added. The city is too big for current set up
a continuous problem due to growth, ongoing being worked on. Maybe through better
advertisement on contentious announcements
wider major thoroughfares. Coordinate signals and construction between projects
more public transport, taxis available
need more public transit services
too much growth, too many cars
light timing especially at 29 and Church and 29 and Austin Ave
additional traffic signals
more save biking lanes with enforcement. More public transport
widen 971, Williams drive, university
light rail between Austin and Georgetown
time lights on 29/university for east/west traffic flow from main to wolf ranch center
nothing at the moment
no idea
public transit, widen busy roads
continue building sidewalks to outer neighborhoods, increase bus service
limit development, especially near ih35. plan for future traffic, strategic vision
we need public transit services
stop rezoning ranch land
keep roads in good repair
continue to widen major roads or roads that are now busy
traffic lights need to be on when cars pull up, not on timer
75
create more routes and don't widen roads. Wider roads don't help traffic, they just
allow more. Create more roundabouts. Stop car dependent development on Williams
and Austin.
quit building housing. We have too many people that our infrastructure cannot handle
again, control growth!!!
improve traffic control
slow down growth
traffic signal timing!
quit building so many homes and expanding
shuttle service from place to place in the malls. Even if a bus drops one off at the
mall, need a way to get around --if not have to keep reparking the car
traffic flow
wish we had public transport and a train to Austin, other cities in Texas
the traffic lights are not synced
some timers and auto sight at stop lights, some long, some short
are there public transit services?
need some public busses for those who don't drive
don't make any more of those crazy traffic circles
look at phoenix, Scottsdale, other areas in Arizona
add busses, public and transport vans for seniors to HEB, target
sync lights so traffic flow is better
more handicapped spaces
stop building, ruining Georgetown roads busy, improve pedestrian access to shopping
stop building, ha ha
get ahead of the traffic flow
restrict oversize traffic on university
more senior transportation please
widen streets like DB Wood and Shell
again roads, also public transportation
too many people and cars! Unprepared infrastructure!
76
do we still have bus service? Need bike lanes with physical separation
more bridges to cross IH35
law enforcement in residential areas, speeding in general is bad
traffic flow on Williams and university is horrible. Better timed lights
short light exchanges
love the sidewalks for walking. Build more! Increase biking lanes
more lanes, more turn lanes, increase speeds
improve traffic flow on major streets like university. There are not much bike lanes in
my area (Westinghouse) so would be nice to have more of those.
traffic is horrible. Timing of lights requires waiting through several cycles each time.
need more traffic lights
stop the construction from taking so long
better timing of traffic lights, more exits to 135
add bus service
public transit services
improve timing of traffic lights, too many red lights with no cross traffic to justify the
red
more handicap access on downtown
reduce construction of new housing util the infrastructure has been improved
require connecting streets between subdivisions so that all traffic does not go Williams
Dr and Hwy 29
public transport
increase public transportation, sidewalks, bike paths. Add more traffic lights with
better timing
they can't due to rampant over development in short time
more public transit, more protected lefts on road, less large trucks on Williams
stop the growth now, too late
stop issuing building permits!!
no more diamond interchanges!
fill in or link all sidewalks. Some areas have breaks with no sidewalks on either side
of the street
77
stop building so many businesses and homes. The traffic will decrease
see previous comment re signal timing. Also what is up with the lighting on interstate
35 through Georgetown? Lights not working.
traffic continually block major intersections
public bus service which includes sun city
with all the new housing going in, reassess traffic flow
this has clearly not been a priority compared with other cities. Try walking and biking
from neighborhood
more crossing points for pedestrians, sidewalks need to be fixed and cleared out by
owner or city
build in different areas. 29 is out of control and impossible to drive on
W
What Kind of Specific Development Would You Like to See in Georgetown?
more restaurants and retail
Non -national chain restaurants
continued manufacturing/technology commercial development
Schools
Stop development. Georgetown is not LA.
Concert venue
See some more entertainment options like a Dave and Busters, Escape games, Top
Golf, Gun Range, or something to have more options to stay in Georgetown to have
fun.
retail and restaurants on west side
More kid friendly restaurants with outdoor spaces
Fine dining.
upscale dining
Revamping existing shopping centers through incentives; No more traditional
shopping centers where pedestrians have to walk through vehicle traffic (e.g., Wolf
Ranch). Round Rock outlet malls are a good example of how to develop a major
shopping center.
Whole Foods Market
Office parks
more industrial that range from exec to hourly. There are essentially no exec jobs in
Georgetown, so I commute to Dallas for work as a Mfg. Exec.
Trader Joe's
More quality restaurants and entertainment choices. 1 mediocre movie theater and an
overwhelmingly mediocre chain restaurants is pretty much all we have. Stop
permitting Car washes. I have never in my life seen a street with as many car washes
on it as Williams drive.
Mixed use buildings, where the bottom floors are commercial, and the upper floors
are residential
79
More parks and green spaces not taken up by athletic fields
None
Continue to develop and provide incentives for medium/high tech industries. These
will provide jobs attracting skilled labor force.
Affordable housing
Restaurants
Less big box and more creative, forward -thinking mixed -use flexible spaces.
Incubators for others - commercial use kitchens, micro -offices, craft/artisan/maker
spaces.
Something entertainment related
no more development
more parks and golf courses
additional shopping and services toward exterior of city
multi -family residential; green spaces/parks
Affordable housing
Fast Food Restaurants
Mixed -use development/zoning for a more sustainable/walkable community
Shelter/Create homeless housing via Salvation Army Service for the needy using
redeveloped existing structures.
More grocery stores
redevelopment of existing structures
bit name retail
parks, entertainment
more restaurants near sun city
mixed use development
better parking everywhere
getting from west to east in Georgetown is horrible
we are building too fast. We need a slow down. Roads are getting more congested,
water shortages, etc.
no more development
more restaurants, less housing
save the trees instead of cutting them down for a store
restaurants, commercial, no more housing or apartments
so happy with Costco, Lowes to compete with Home Depot
more restaurants
decent restaurants
I would like to see the city's five-year plan
seafood restaurant
Lowe's
affordable rental cottages, not apartments
restaurants
live music venue retail clothing stores
Lowes, Trader Joe's, Sam's club
climbing gym, skating rink, skate park
open space, slow down development, leave Georgetown where it is
too many apartments being built
In and Out Restaurants
retail
retail shopping centers such as cedar park has developed
we desperately need a grocery store east of 1-35
need a HEB center like cedar park
better quality restaurants
trader joe's
no more development
none
high end mixed use destination type like the domain
more entertainment
a trolly type of mass transportation to sun city from Georgetown downtown
none, too many people already
a parking garage near the square, east -west bypass road to allow thru traffic better
passage and ease up congestion on 29
81
existing structures could be used for more retail (living) residential and commercial
use
nicer resort hotels, whole foods, delis, bakeries
Georgetown needs a civic center. Re -use buildings we have now
more job growth
public transportation
no more apartment buildings
grocery stores
rail
another movie theater
seafood restaurant
better clothes/department score shopping
hotels on fast west side of town
water plans prior to more development
recent retiree to sun city. No real feel for development needs
a movie theater would be nice
nice restaurants, not fast food
less apartments and car washes
restaurants
restaurants
special needs area in the park, San Gabriel for parents with special needs kids
none until traffic problems are eliminated
full care retirement community, full independent living to full nursing care
better public transportation
entertainment outdoor, multipurpose venue
parks with athletic fields, trail, water feature, event space north of Del Web.
Restaurants and entertainment north
develop parks
good restaurants
it seems like Georgetown is on the right course, maybe slow a little
82
Central Market
restaurants further out, no more gas stations/car wash
more restaurants!
infrastructure
downtown parking, restaurants, bookstore, shopping, more parks, parks in older
neighborhoods
seems lake making these decisions
affordable housing
more upscale restaurants, retail
affordable independent living facilities
a good balance between commercial, residential, industrial, restaurants but with
controlled growth
non chain restaurants
industrial development compatible with Austin MSA high tech
commercial businesses
attract retail (Belk) and major employers
up market restaurants
additional dining choices
using existing buildings instead of building more
stores
development that will keep downtown alive/flourishing
none until infrastructure catches up, especially with water
more restaurants and entertainment
more larger eating restaurants and not so many small ones and drive throughs. Like
a Cheddars or Mi Mi's
improve lighting in commercial and residential settings. Change lights, will help
update buildings on Williams Dr
restaurants
more restaurant options
restaurants and areas that are attractive to families with open spaces
83
retail on the north side of Georgetown
non. In fact have some of the commercial and industrial leave the city
more distribution, for example many fast foods on Williams but not on 29
less apartments, more owner occupied
more restaurants, quality
less mass development and maybe don't cut down all of the trees in the city
retail and restaurants on west side
central market, trader joe's, quality restaurants
better restaurants
more restaurants on west side of town/Williams
entertainment or restaurant near Lake Georgetown if allowed within area
traderjoe's, chick fil a near sun city
trader joe s, more development down north Williams dr
more affordable clothes stores. Free or affordable activities for toddlers and children
single family only
psychiatric facility development
more restaurants, fewer carwashes
more variety of restaurants
bookstores
quality food service
live music venue, maybe dance hall
I get vexed over seeing empty buildings, new ones being built instead of reuse
actually we have too much development
more nature! Parks, places for kids to go outside
more green space. Less building!
some restaurants near sun city that are not fast food
retail
public golf course
Walmart/Home Depot are overcrowded. Need expansion. Also need restaurants and
more retail
OR
better centralization of restaurants and retail similar to Georgetown square. Better
senior accessibility
better quality restaurants. Less apartments
resort hotel near sun city. More restaurants on west side of town
more stand alone restaurants around/outside sun city
Waffle house
indoor kids birthday party venues
limit new housing until water needs are feasible
HEB and retail on east side near inner loop and 29
shopping center
shopping centers
full size grocery store to serve east and south inner loop area/corridor; or toll 130 in
Georgetown
shopping center north or west of Williams and Del Web
better retail shopping, art house theater, mid -range restaurants (not chains)
none, everything is in this small city
restaurants. The square needs to be more cohesive. Some signage feels out of
place
family restaurants
mixed use sports venue for kids, new co YBA in park
more things to do, less housing and apartments
walkable mixed use residential. Dense living downtown and around wolf ranch
green space protection
industrial to lower taxes. Keep square alive
single family housing
we desperately need more high quality restaurants and retail
good restaurants
more chain restaurants
roads
commercial
85
more find dining. More places to go and do things
I'd like to see empty buildings repurposed and no more of those hideous enormous
warehousing built
more fun stuff to do, adults and kids sports complex
slow down and protect Georgetown natural spaces
more greed areas, parks
cheesecake factory please
good quality restaurants
arts and entertainment venues, parks and pedestrian access, boutique shops, fewer
big box stores
more eating places
nothing you are doing great
sprouts
transportation options
no more apartments or section 8
reasonable apartments and rent
too many trees being removed for housing, not enough water
a membership dog park/brew pub/wine bar like they have in Leander
slow down on residential and apartments development due to traffic and water. Also
concern of electricity problems
we have enough of everything if we would stop building homes
some high -end restaurants, more activities in San Gabriel Park
retail, entertainment
no more car washes or gas stations on Williams Dr. Grocery store on east side
Asian grocery stores
entertainment. Not just annual festivals. Something family friendly
entertainment/restaurants
Georgetown is growing too fast. 17th St traffic congestion is getting worse
retail
class B and C industrial space!
more senior help
no more
a downtown hotel (with good architecture)
very limited growth with jobs in Georgetown
anything other than 3 story apartment complexes and huge subdivisions from poor
quality builders
more retail like home goods
stop the apartments
more variety of grocery stores. Affordable furniture stores
develop should consider water availability
park space
none, too much already
less vape shops!
public transportation in Georgetown and neighboring areas
keep small business going and downtown alive, because its a great little town
a waterpark for residents
87
What specific
Preferred method of
Which
Which event
Type of
development would you
receiving
department
attended?
event you
like to see?
information?
contacted?
would like to
see?
more restaurants and
retail
Non -national chain
Email
restaurants
continued
website/email
utilities
manufacturing/technology
commercial development
Schools
a news letter
Community
Stop development.
eMail and Mail, in that
Pay water bill
Events on the
Sports: 10k,
Georgetown is not LA.
order.
and waste.
square.
charity bike
rides etc.
Concert venue
Social media or email
Red Poppy
Live music
Festival
concerts, ag
fair
See some more
I enjoy the weekly
Don't recall the
Festivals are
entertainment options like
newsletter that is sent
names but I
always a
a Dave and Busters,
out in the mail.
regularly go to
great option.
Escape games, Top Golf,
Festivals
Gun Range, or something
hosted by the
to have more options to
city in the
stay in Georgetown to
Square
have fun.
retail and restaurants on
email or text
Utility
Poppy
west side
Customer care
Festival/
Christmas on
the Square
More kid friendly
Utility -water
second
restaurants with outdoor
Saturday
spaces
market
Fine dining.
Williamson County
N/A.
Sun.
upscale dining
on line with email
Red Poppy
Festivals with
notice info is available
Festival/Market
music
Days
Revamping existing
email
systems
Moonlight
volunteer
shopping centers through
engineering,
kayaking,
events, trees
incentives; No more
animal control,
music at the
and
traditional shopping
GUS, Parks
library, art
wildflower
centers where
and Rec,
stroll, public
plantings,
pedestrians have to walk
Library,
information
beautification
through vehicle traffic
Permitting and
sessions, river
projects
(e.g., Wolf Ranch).
Inspections
clean up
Round Rock outlet malls
are a good example of
how to develop a major
center.
-shopping
Whole Foods Market
Georgetown weekly
Georgetown Weekly
Office parks
Utility bill newsletter
Concert
Musical
events
more industrial that range
electronic
diverse live
from exec to hourly.
entertainment
There are essentially no
exec jobs in Georgetown
so I commute to Dallas
for work as a Mfg. Exec.
Trader Joe's
Email
Concerts
More quality restaurants
email
Electric (Trees
Family
and entertainment
touching power
friendly
choices. 1 mediocre
lines)
concerts and
movie theater and an
performances
-overwhelmingly mediocre
:•
chains restaurants is
pretty much all we have.
Stop permitting Car
washes. I have never in
my life seen a street with
as many car washes on it
as Williams drive.
e-mail. The Utility Bill
Utility Dept.
Live theatre
Newsletter has minimal
and plays
info & not current
Mixed use buildings,
The city website, email
The police and
I would like to
where the bottom floors
or text depending on
fire
see
are commercial and the
the circumstance.
departments
Georgetown,
upper floors are
Emergencies are better
have been
or at least
residential
handled by text, urgent
helpful in a
southwestern
news by email or text,
number of
University,
and normal
incidents over
host some
announcements by
the last year,
debates on
email or on the
and have met
important
website.
and exceeded
public issues.
expectations
for
professionalism
and public
service.
More parks and green
e-newsletter
water
not interested
spaces not taken up by
department
athletic fields
None
Email
Right of Way
Continue to develop and
Weekly Newsletter
Water, Animal
Market Days,
NA, I believe
provide incentives for
Email
Control
Lighting of the
we have a
medium/high tech
Square
good balance
industries. These will
for now.
al
provide jobs attracting
skilled labor force.
email
Affordable housing
e-newsletter
City Manager
On the
Square
festivals
Restaurants
Community Impact
5k runs
Nothing
comes to
mind. Our
city has lots
of activities!
Less big box and more
News - email /
The Transfer
Red Poppy
Educational
creative, forward -thinking
Emergency - text
Station (the
Festival
events for
mixed -use flexible
Dump)
families
spaces. Incubators for
others - commercial use
kitchens, micro offices,
craft/artisan/maker
spaces.
Something entertainment
Email
Lightning of
related
square
no more development
email or website
more parks and golf
courses
additional shopping and
newsletter/impact/email
Poppy fest
services toward exterior
of city
e-newsletter
multi -family residential;
email for non -
green spaces/parks
emergencies; text for
emergencies
Affordable housing
Local newspaper about
Property tax
Art stroll
Georgetown.
91
Fast Food Restaurants
email
TDS
I like car
shows.
Mixed -use
Georgetown weekly e-
All of the "on-
Anything "on-
development/zoning for a
newsletter
the -square"
the -square"
more
events/strolls
is excellent
sustainable/walkable
-community
Shelter/Create homeless
USPS (mail)
Utility Office
Rodeo, Chili -
housing via Salvation
Cookoff in
Army Service for the
the Fall,
needy using redeveloped
Street Dance
existing structures.
on the
Square once
a month for
Adults &
Seniors
newsletter
hazardous
hazardous
material event
material event
mailed newsletter
Red Poppy
More grocery stores
Email
Trash
redevelopment of existing
permitting,
structures
taxation
bit name retail
parks, entertainment
email
market days
small venue
and art stroll
music
more restaurants near
newsletter
sun city
mixed use development
local tv station
better parking
program at sun city
everywhere
rotary club meeting
getting from west to east
in Georgetown is horrible
email
park
concerts, live
music
we are building too fast.
impact keeps me up to
all parades
keep events
We need a slow down.
date
we have now.
Roads are getting more
Maybe more
congested, water
concerts
shortages, etc.
no more development
email
poppy festival
neighborhood
only events
tv news media
musical
entertainment
more restaurants, less
sun, impact
stroll,
housing
parades,
wine festivals
save the trees instead of
email, tv, or newspaper
cutting them down for a
store
reporter utility bill,
hazard
continue
aeoraetown.org
disposal
markets
customer
center
restaurants, commercial,
direct mail to our
every event
family
no more housing or
mailboxes
offered
oriented
apartments
so happy with Costco,
Lowe's to compete with
home depot
more restaurants
communication from
xmas stroll
craft fairs
the mayor
decent restaurants
email
I would like to see the
cit 's five year plan
93
newsletter
seafood restaurant
email
July 4th
Lowe's
email
not sure
Williamson co sun,
festival on the
impact
square
social media
more children
oriented
events.
Example --kite
festival
affordable rental
by mail
not apartments
-cottages,
restaurants
mail
paper/tv
website
poppy festival
music, plays,
etc
live music venue retail
mail or text
electrical issue
soccer and
concerts
stores
concert
-clothing
Lowe's, trader joe's,
email
downtown
Sam's club
events,
vendors, food
trucks, music
climbing gym, skating
email, social media
pride, 4th of
rink, skate park
July, Christmas
stroll
open space, slow down
e-newsletter
fourth of July
development, leave
where it is
-Georgetown
too many apartments
more music
built
on the square
-being
In and Out Restaurants
email
NA
email or text
retail
computer
retail shopping centers
mail
such as Cedar Park has
developed
we desperately need a
Facebook and impact
utilities
classic
grocery store east of 1-35
paper
concerns,
jazz concerts
social media
music on the
square
Georgetown weekly
library
need a HEB center like
reporter and
rodeo
cedar park
community impact
better quality restaurants
by testing or emails
more African
American
performers
email
electric
trader joe's
e-mail
utility
email
no more development
tv
can't
music
remember
none
none
none
high end mixed use
email or print then
craft shows,
music on the
destination type like the
delivered by mail
1st Friday,
square.
domain
Christmas
Rodeo (which
lighting
used to be
here
mail or email
things like the
red poppy
festival, craft
fairs
OV
more entertainment
sun city newsletter
public works
wine, beer
festival
a trolly type of mass
us mail
transportation to sun city
from Georgetown
downtown
none, too many people
email. Notices. Texas
tax office
festival and
already
for alerts
(county)
Saturday
market
social media
newsletter
a parking garage near the
email. We are not on
permitting
poppy festival,
city-wide
square, east -west bypass
social media
office
lighting of the
garage sale
road to allow thru traffic
square, market
better passage and ease
days
congestion on 29
-up
existing structures could
community impact
be used for more retail
(living) residential and
commercial use
nicer resort hotels, whole
city social media
utilities
poppy festival
we have
foods, delis, bakeries
enough in
sun city
Georgetown needs a
email
water
volunteer
music on the
civic center. Re -use
appreciation
square,
buildings we have now
sporting
events,
comedy
show, skits
for kids
more job growth
email
educational
public transportation
print media, mail
cultural, arts,
music
Williamson co sun,
market days
impact
and art stroll
email
no more apartment
community impact
live county
music
-buildings
grocery stores
community impact
sports
rail
Georgetown weekly
another movie theater
utility bill insert, next
water dept
field of honor
door, email notices
email or social media
Christmas in
the square
seafood restaurant
email
called Ron
first Friday
Garland, no
reply
better clothes/department
text
Christmas
free concerts
score shopping
stroll
phone call
hotels on fast west side
us mail
police
of town
water plans prior to more
text, email
development
text
city count
weekly newsletter
code
various events
enforcement
on square
recent retiree to sun city.
email
utilities
No real feel for
development needs
a movie theater would be
mail
water
nice
nice restaurants, not fast
I have no idea
trash question
food
97
art stroll
less apartments and car
via email or web
washes
restaurants
email
restaurants
news in utility bill
special needs area in the
mailed
more
park, San Gabriel for
affordable
parents with special
needs kids
none until traffic problems
mail or email if it affects
utility
none, save
are eliminated
me. Never otherwise
department
my tax
dollars
mailed out with city bills
water utilities
impact is great
poppy festival
love the
library
events,
poppyfestival
full care retirement
monthly bulletin
utilities
community, full
independent living to full
nursing care
better public
email
utility dept
-transportation
email
entertainment outdoor,
email
water utility
concerts
venue
-multipurpose
parks with athletic fields,
email, mail
utilities
public library
outdoor
trail, water feature, event
concert, town
music
space north of dell Webb.
square event
festival,
Restaurants and
goods/
entertainment north
outdoor
street market
M
develop parks
water dept
art events
good restaurants
a newsletter
mail, email, text
license tag
San Gabriel
emissions
park antique
cars/concerts
it seems like Georgetown
impact paper
utilities
music
is on the right course,
slow a little
-maybe
central market
email
our sun city online
sun city gives
communication
us the best!
restaurants further out,
we get highlights in
no more gas stations/car
Williamson sun and
wash
sun city emails
electric and rec
center
more restaurants!
community impact
young adults
Williamson county sun
infrastructure
downtown parking,
text, utility bill
utility
affordable
restaurants, bookstore,
music
shopping, more parks,
Shakespeare
parks in older
in the park,
neighborhoods
disc golf,
public golf,
stake rink,
food trucks
seems lake making these
mail
water and
tribute to
I think it is too
decisions
electric
Beatles
late. We are
overcrowded
and no one
a•
care. Traffic
is terrible.
affordable housing
email
water
poppy fest
job fairs
more upscale
email or mail
antique car
restaurants, retail
shows
Williamson county sun
permitting
and community impact
affordable independent
email and mail
city hall
Christmas
plays
living facilities
stroll
a good balance between
pot hole
events that
commercial, residential,
problem
attract
industrial, restraints but
tourism
with controlled growth
revenue
hard copy in the mail,
none, get out
phone alert, call
of bed with
3C
non chain restaurants
newsletter, email
e newsletter
lighting the
craft fair
square
email
electric
electric
industrial development
city social media
customer care
compatible with Austin
(twitter) for time
MSA high tech
sensitive things
commercial businesses
email
vehicle tax
service
attract retail (Belk) and
sun, gtv, local news
major em to ers
up market restaurants
email
music,
classical,
opera
email
100
community impact
additional dining choices
internet
using existing buildings
next door
electric dept
bring back
instead of building more
the rodeo
stores
sun newspaper
sun
development that will
local tv station
music events
keep downtown
-alive/flourishing
none until infrastructure
email or text
poppy fest,
we have just
catches up, especially
lighting on
the right
with water
square
volume and
mix
red poppy fest
email, Facebook post,
sun, impact
more restaurants and
through the sun
concerts
entertainment
I like the newsletter
permits
water wise
that comes with bill.
symposium
Need to register online
email
more larger eating
community impact,
animal control
park family
restaurants and not so
local tv station
events like
many small ones and
we used to
drive throughs. Like a
have, on
Cheddars or Mi Mi's
stage
celebrity
people and
holiday
events
101
improve lighting in
word of mouth, still like
commercial and
a small town
residential settings.
lights, will help
-Change
mail or email
email
license
city planning
update buildings on
social media
red poppy fest
pop up
Williams dr
events like
Austin has.
New events
coming
through
frequently,
i.e. circus,
food tasting
and show,
etc.
fire/ems
lighting on the
square
email
utilities
restaurants
email
more restaurant options
text or emails I get now
police call,
poppy fest, two
false alarm
step
restaurants and areas
mail utility bill is good
garbage
? On square
family events
that are attractive to
because will be sure to
with more
families with open spaces
see it vs. other mail
interaction
(junk) or missing info
with
online
community
helpers,
police, fire,
etc. Events
informing us
102
of the various
parks, places
available to
us
email
Friday nights
summer
music
community impact,
events that
email
encourage
cross-cultural
fellowship
retail on the north side of
home
Georgetown
inspection
printed resources (i.e.,
im act) email
non. In fact have some
would rather receive a
utility customer
none. The
of the commercial and
once a quarter mail
care
city should
industrial leave the city
update
not spend
money to
host events
more distribution, for
email
community
example many fast foods
projects
on Williams but not on 29
less apartments, more
magazine
owner occupied
zoning
family friendly
events
more restaurants, quality
social media
less mass development
electronic
and maybe don't cut
down all of the trees in
the city
103
retail and restaurants on
sun, weekly newsletter
concerts on
west side
the square
central market, trader
email, mail
utilities
music, food
oe's, quality restaurants
better restaurants
more restaurants on west
impact
side of town/Williams
entertainment or
community impact or
library
art stroll
more art
restaurant near lake
Facebook. Maybe put
events,
Georgetown if allowed
out banners for events
movies
within area
(outdoors)
music at the
courthouse,
love the ones
that have
been offered
so far
trader joe's, chick fil a
impact, emails
utilities
near sun city
trader joe s, more
impact, Steve Fought
senior events
development down north
email
Williams Dr
email or text
animal services
art hop
more affordable clothes
mail
stores. Free or affordable
activities for toddlers and
children
single family only
mail
psychiatric facility
email
poppy fest
-development
more restaurants, fewer
email and tv
music theater
carwashes
104
email
permits
market days
and art faire
fire
more variety of
email
more events
restaurants
in Gary park
where there
is more room
mail
transportation
bookstores
newsletter
assessor
craft fairs,
courses for
seniors
tv news media
planning
family, senior
quality food service
email
rock concerts
live music venue, maybe
email or text
dance hall
I get vexed over seeing
Facebook and
poppy
empty buildings, new
emergency texts
fest/xmas on
ones being built instead
the square
of reuse
utilities
email
email news letter
actually we have too
Williamson county sun
utility
much development
more nature! Parks,
city website, Facebook,
TDS
hazardous
free family
places for kids to go
text
waste
events
outside
collection
email
more green space. Less
gas co
-building!
105
some restaurants near
email newsletter similar
utility customer
sun city that are not fast
to what Steve Fought
service
food
used to do
electronically, email
utilities
newsletter
red poppy fest
retail
email
lighting of the
events like
square
the red poppy
fest
public golf course
community impact
poppy fest
festivals
Walmart/home depot are
community impact
music, art
over crowded. Need
shows
expansion. Also need
restaurants and more
retail
better centralization of
local news, thought no
permits
poppy fest
restaurants and retail
local comes from
similar to Georgetown
Austin
square. Better senior
-accessibility
better quality restaurants.
email
GUS
car parade
festivals,
Less apartments
special
events
email
direct communication,
letter or email or
re orter
resort hotel near sun city.
wilco sun, Steve
downtown
More restaurants on west
Fought newsletter, in
concerts (like
side of town
person presentations
summer
concert
series)
106
more stand alone
internet
waste
restaurants
collection
around/outside sun city
Williamson sun
email
us mail, internet
tax office
too many
already
Waffle house
Williamson county sun
indoor kinds birthday
weekly newsletter
water
Halloween trick
more things
party venues
or treat
for kids and
teens
limit new housing until
community impact
electric
water needs are feasible
HEB and retail on east
Georgetown weekly,
electricity
red poppy fest,
Christmas
side near inner loop and
newsletter
art walk,
stroll should
29
market days
be on
Sunday also,
not just
Friday and
Saturday
shopping center
community impact
art shows,
jazz concerts,
Hispanic
heritage
email/SMS from city
and mayor
shopping centers
text or email
none,
Georgetown
has several
events
community impact
utilities
107
full size grocery store to
Georgetown weekly.
serve east and south
Not listed above: texts
inner loop area/corridor;
and phone calls
or toll 130 in Georgetown
regarding emergent
situations such as
dangerous weather
and water service
issues.
shopping center north or
print or weekly online
park or
west of Williams and Del
short review via email
downtown
Web
events (love
music on the
square)
city website, text
red poppy
less crowded
comm. Social media
festival
ones? I
realize that is
impractical
newspapers
red poppy
festival
email
development
more
emphasis on
protection of
environment
better retail shopping, art
email or text
water, property
music, art
house theater, mid -range
tax
fairs
restaurants not chains
none, everything is in this
Facebook, community
animal control
none
small city
impact, local tv station
restaurants. The square
email
poppy fest
street fairs
needs to be more
cohesive. Some signage
feels out of place
email
108
utility
family restaurants
website
mixed use sports venue
radio
Christmas
events for
for kids, new coYBA in
parade
kids, may fair
ark
or may fest
more things to do, less
email
market days
food festivals,
housing and apartments
downtown
holiday
festivals
walkable mixed use
planning
beer crawl, red
music
residential. Dense living
poppy,
festivals, if
downtown and around
Christmas
there isn't 4th
wolf ranch
stroll
of July event
green space protection
by text or email
GUS
hazardous
waste drop
waste
off more
collection
frequently,
recycle pick
up more
often, yard
waste pickup
more often
mail
utilities
industrial to lower taxes.
email blast
utilities
lights
taste of
Keepsquare alive
Georgetown
email and paper
police
stroll
email
p and z council
sun, internet,
city utility/water
red poppy
ublications
single family housing
tv, wilco sun, nextdoor
tax office
doesn't
matter, can't
find parking
anyway
109
we desperately need
email, council member
art walk and
more high quality
and georgetown.org
Christmas
restaurants and retail
good restaurants
utility
more chain restaurants
Williamson sun
roads
short, to the point
animal control
newsletter
commercial
email
notification of
power outage
more find dining. More
email and print
on the square
fine arts and
places to go and do
events,
crafts events.
things
farmer's
Interesting
markets
things to
share with
visitors!
sun
text
community impact
I'd like to see empty
we like community
utilities
library events
a food truck
buildings repurposed and
impact and the utility
event would
no more of those hideous
newsletter
be fun
enormous warehousing
built
impact paper
more fun stuff to do,
newspapers
beer crawl
earlier info to
adults and kids sports
the news of
events
-complex
website, text
library and rec
center
email
utility
Leadership
academy
110
slow down and protect
poppy festival
Georgetown natural
spaces
internet
more greed areas, parks
letter, personal
parades,
military
appreciation
cheesecake factor please
email
tax office
good quality restaurants
website
utility
poppy festival
electric
arts and entertainment
newsletters, impact,
high end art
venues, parks and
kxan
displays,
pedestrian access,
holiday
boutique shops, fewer big
events and
box stores
decor
improved, big
name
entertainment
at a smaller
venue
email
water
poppy festival
more eating places
texting, tv
utilities dept
more
festivals
nothing you are doing
news channel
very good
now
-great
sprouts
email
email
transportation options
email, impact
senior
magazine
opportunities
111
no more apartments or
paper flyer in mail
animal control
section 8
reasonable apartments
texts, email
and rent
too many trees being
removed for housing, not
water
-enough
a membership dog
community impact,
poppy fest
street fairs,
park/brew pub/wine bar
newsletter and print
festivals, food
like they have in Leander
and wine
tastin s
email
Garey park,
summer music
slow down on residential
community impact ,
utilities
market days
entertainment
and apartments
text and email
on the
development due to
square, arts,
traffic and water. Also
crafts, and
concern of electricity
music
-problems
we have enough of
website
electric
red poppy
everything if we would
building homes
-stop
some high end
community impact
red poppy
creation of
restaurants, more
exercise
activities in San Gabriel
groups
park
(outdoor),
kyaking,
walking,
cycling
e newsletter
utilities
red poppy
website
retail, entertainment
email
utility service
cultural
manager
events
112
red poppy,
Christmas
stroll
no more car washes or
mail or newspaper
waste, recycle
4th of July
gas stations on Williams
dr. Grocery store on east
side
water
concerts,
athletic, car
shows
red poppy
street/music
festivals
Asian grocery stores
enewsletter (email)
fire dept
market days
family friendly
events
entertainment. Not just
email, mail, text
Georgetown
adult events
annual festivals.
utility
on the square
Something family friendly
like the swirl
entertainment/restaurants
email
concerts,
fares
bulk pickup
police dept
poppy fest
more farmers
markets on
the square,
not just craft
fair
Georgetown is growing
too fast. 17th st traffic
congestion is getting
worse
113
direct access them
utilities
through
eor etown.or
retail
text or email
recycling
music
class B and C industrial
parks and ref
July 4th
space!
more senior help
garbage and
recycling
no more
a downtown hotel (with
email
planning
council
we have
good architecture)
workshop
plenty of
events. Too
often
downtown
traffic and
parking is a
mess
because of
so many
cars/people
very limited growth with
community impact
Christmas
street fairs
jobs in Georgetown
newspaper
lights launch
during spring
and autumn.
Not summer!
email or text
anything other than 3
email or phone call if
arts and culture
music
story apartment
urgent
complexes and huge
subdivisions from poor
builders
-quality
more retail like home
email
utilities
Christmas
I'm retired
nods
stroll
and tend to
114
avoid events
were parking
would be a
problem
stop the apartments
community impact
permits
175th
anniversary
more variety of grocery
Williamson county sun.
stores. Affordable
Local tv station.
furniture stores
Community impact
develop should consider
email
police
downtown
festivals
water availability
square events
park space
texts for most things.
all the festivals
wish would
Newsletter or
could
community impact for
sponsor the
others
bike race
again
water
events at
events are
square
excellent.
More of what
you are
doing.
Perhaps
more music
in the parks
similar to
Austin's
blues on the
green
none, too much already
email
poppy fest,
tourist
xmas tree
venues
lighting, etc.
less vape shops!
social media
red poppy
115
newsletter
live music
events
public transportation in
local newspaper
diverse free
Georgetown and
concert, fairs,
areas
carnivals
-neighborhood
mail
local cultural
and holiday
events
something non digital.
poppy fest or
I can do tech, but
market days
social media is a time
suck
keep small business
local tv/radio channels,
water/electric
entertainment
going and downtown
these are more
service
events,
alive, because its a great
accurate
concerts,
little town
opera,
theater, ice
skating
during
wintertime!
more splash
parks for
kids!
a waterpark for residents
family
116
Is There Anything Else You Want Us To Know?
I am concerned about future water issues due to fast growth in the area
No
I could retire anywhere in the world and chose Georgetown, Texas.
Please consider the traffic light at La Conterra and AW Grimes. It is a very busy and
dangerous intersection that we have to use daily.
N/A
Traffic and water supply are the two main issues that the City needs to focus on
City of Georgetown offers myriad opportunities for pleasure and business.
Notices and information regarding elections, the propositions, along with other ballot
measure is limited. It would be helpful to have more advertising/notice of election
issues in a variety of ways.in Texas
Georgetown is unique in that a citizen can be a part of the community. The services
offered truly foster the community feeling. I hope the city will maintain or improve
these services as the city continues to grow.
City of Georgetown needs to work with other governmental entities to install air quality
monitors near concrete batch plants in the ETJ. Also work on restricting quarry
blasting along the SH 195 corridor between 135 and Ronald Reagan.
no
Georgetown PD needs to step up it's traffic enforcement. Especially on Northwest and
Hedgewood. In the last couple of years we have had several incidents that could have
easily ended in deaths. I won't even let my kids play in the front yard anymore and
neither the City or PD has done anything to address it despite multiple attempts by
myself an other neighbors to get action. The relatively recent changes to the Bootys
Crossing/Williams intersection caused more problems than they solved. No action
from city to fix the problem, again, despite residents complaints.
Quality of life has been deteriorating due to uncontrolled growth, causing horrible
traffic congestion; influx of cheap apt. complexes (no property taxes being pd by
residents & more water usage; cheap homes - less property taxes; increased crime &
drug use; & most importantly not enough water for household use or minimal
117
irrigation, all due to uncontrolled growth. I'll be moving within 3yrs.to a city with a
better quality of life.
One of the questions earlier asked us how often we interacted with city services, but
the answer scale was Excellent/Good/Fair/Poor. I chose N/A because it seemed like a
formatting error.
No
Too much development and not enough water.
We are very happy with our home and quality of life in the Georgetown area.
No
Please make an effort to educate and encourage citizens from all walks of life to learn
more about being involved in City Government (running for City Council / Mayor,
serving on various committees, etc ...) There are currently ongoing concerns about
nepotism - a friend group who are financially benefitting from the rapid growth of the
city. The City of Georgetown staff however, are wonderful - especially the Library,
Parks & Rec, and the Fire / Police / EMS. They do a much better job engaging with
and serving the community.
As I alluded to earlier Georgetown was a pleasant place to live when I moved here. I
enjoyed the small town vibe and not having the congestion and frustration of Austin
and around Rock. The old city council members took a measured approach to growth
and while frustrating at times it seemed as though they had a long term plan. Now it's
just "throw something up and we'll work it out as we go". The unrestrained residential
construction as well as the never ending apartment construction has pushed this city
to its bursting point. Traffic is unbearable and it is no longer an enjoyable place to live.
Another byproduct of the unrestrained construction is the water situation... current
residents are being penalized by the greed of the builders and city council. We can no
longer maintain our lawns and vehicles due to the excessive building because the
water infrastructure is insufficient. And why does the building code STILL dictate
planting non native grasses that require massive amounts of water that we don't have
to maintain? Why not push for xerisca a lawns instead?
the enormous growth has resulted in lesser quality of life, increased traffic, harder to
et around town. Increased property taxes etc.
no
118
nope, thanks!
Growth for growth's sake may not be good. Carefully plan development.
No
I have been a Georgetown resident for over 5 years.
I live in the San Jose Neighborhood on the south side of Georgetown. I live alone & I
would appreciate if we could have the police patrol this community at night. There
have been two (2) break-ins in the past. Also, this area is not very lighted at night.
Thanks for this survey, I appreciate the opportunity to participate!
No
sometimes I drive to round rock because of the traffic mess in Georgetown. Meaning
I shop in round rock just to avoid getting around in Georgetown
making sure construction vehicles driving through Georgetown are safe and not
leaving debris on our streets. I'm proud our city has no graffiti
too much development. Park is being co-opted for money events that inconvenience
citizens (two step festival, etc.). Too much traffic, square overcrowded with non
eor etown visitors.
please stop all new construction. Concerned about water and cost we pay
used to enjoy visiting the square often, but now traffic and parking make it less
attractive. Water restrictions if a home owners have limitations, where is the water for
all these new apartment buildings coming from?
#10 water service, we moved here 15 years ago and had excellent water pressure.
Now our pressure is fair at best.
this city is bursting at the seams! Please restrict any other residential housing. We
are not Austin.
follow dripping springs example. It is possible to slow down building until water and
electric and infrastructure are in place. Pass couple of years residents have suffered
because of problems of expanded growth. You couldn't take care of long term
residents but continue to expand the problems. stop until you have what is needed to
handle more people. I'm prepared to vote everyone out if I can.
recycling and yard waste drop off should be free
119
the rate of development is too fast. Things like water capacity, traffic, and additional
streets, etc. have to be in place before new development not after. Thank you for
outstanding clean up after the big freeze.
there are too many apartments and homes being built in Georgetown. There are not
enough affordable cottage type places (rentals) available anymore for people who are
too old to work and on a fixed income. Our social security checks don't event cover
rent anymore.
slow growth down. Growth is becoming a negative factor. More youth programs are
needed. More job opportunities for youth needed. Better water conservation. More
diversity in governance
too many apartments. Too many wineries/bars around the square. Water shortages,
poor planning
please don't let growth destroy the small town nature. This city has had but is rapidly
losing. Growth should be slow and planned if at all possible.
why are senior/retired citizens asked to pay school taxes
stop recruiting and paying companies to locate here. Let them pay their own way.
Beautify and drastically improve traffic flow on Williams. Put off road walking and
bike paths citywide --badly needed from sun city to downtown, connect to round rock
too.
very disappointed in water rate/availability. Problem with permitting of local event.
Far too many people doing nothing in city buildings.
restrict apartment and condo building in Georgetown. Becoming over populated
causes too much traffic and too much water usage. Build homes
Living in the Belford historic district, it seems our personally biggest challenge is the
local constant truck traffic and drag racers on university. It also comes with a lot of
extra dirt and grime deposited on our home and porch and probably our lungs. when
will this be addressed? seems like a bypass road is a no brainer. I'm sure all the
trucks traveling through the city would appreciate an easier way to get through and
residents certainly would appreciate the unclogging of 29. It's definitely a problem
why are individuals allowed to block the intersection of Austin Ave to Williams Dr?
This is constantly occurring and causing backups on Austin Ave. I thought it is illegal
to block intersections?! Excessive speeding on NW Blvd.
120
we LOVE it hear. Knew no one. Have met many nice folks from all over. Beautiful
town. Excellent employees at all levels.
enact noise ordinance on square for examples, demonstrations and loud speakers.
Please unaffiliate with woke culture, don't use my tax dollars to support drag queens.
I love Georgetown and its spirit
keep working on the traffic conditions. Keep downtown Georgetown looking good
not happy with city following area cities woke agenda
Georgetown is a great community. Fix the traffic and it would be even better. I
appreciate our police/fire. Cheaper utilities and water would be nice
being retired in sun city I have little contact with downtown Georgetown
you know we have water issues and power grid issues, yet you just keep building
seemingly without a plan to address those issues ahead of time
your water supply is not keep up with demand
stop the growth to ensure water for all 12 months a year
I have lived over 20 years here in Georgetown. Sad to see how we can't afford to
live here anymore to be able to purchase a home with salaries staying the same
especial) whenyou've worked for so long you wage does not get adjusted
during the ice storm electrical wires were knocked off my house. Crew's didn't have
the proper parts to fix. Said they would submit a work order. They haven't called
back. Call utility department in July and still no reply.
please consider two improvements. 1. increase the xeriscaping lawn conversion
rebate to a reasonable amount. 2. increase traffic enforcement speeding, running
read lights, aggressive driving has gotten out of control
I love the spirit of Georgetown! It is getting crowded growing pains but overall a great
place to live!
due to the building of all the apartments, assisted living, etc. being built with no
thought of added traffic on the only 2 streets from sun city to Georgetown it is
impossible to drive anywhere not, it is so congested
I understand that Georgetown is a fast growing community. I would like a responsible
approach to development, less dense, more friendly to the environment.
if you are carefully conservative with your city, you will have an historically significant
treasure!
121
we moved to Georgetown because it was a nice sized city four years ago. That is not
the case any longer. Too much development, too many new neighborhoods, too
much traffic, and too many lines. We will be moving soon.
we have lived here for 30 plus years. Georgetown is where our friends live. We are
moving away to get away from the crushing development and growth and traffic that
are ruining our lives
I love it here!
I miss the nice Georgetown that I move to from round rock 16 years ago. It was
lovely then.
thank you for allowing us to take this survey giving us a voice
access to a psychiatrist who employes Pas who can prescribe prescriptions for
mental illness with continued monitoring. Psychiatrists normally accept no insurance.
Independent living facilities here cost more than anymore who is middle or lower class
could afford
your customer care center is very poor in resolving issues. Many times I have
reported problems (pot holes, malfunctioning light poles) and have requested
notification when the problem is received. That has seldom happened. You must
deliver on your state promise on the website to make these notifications!
no children for a reason. Not interested in paying for other children's schooling.
Would like to opt out of school takes or receive a tax exemption on yearly tax filing.
I'm in a wheelchair. It would be nice to have more areas that I can get to with my
wheelchair. The area at Williams, 135 and Austin Ave has been out of sidewalk for
month and there are few areas that I can get to because of the lack of sidewalks
I have lived and worked many places in Austin, Georgetown. I found that I have great
accessibility to Austin, Pflugerville, Leander Round Rock 183. etc. My home has
been convenient and affordable
focus on infrastructure and services that support a quality community. Stay away
from the new fad and untested trends, i.e., the renewable energy debacle from earlier
ears
too many apartment units going in. Infrastructure (water/roads) insufficient for current
population growth rate. Quit being round rock, be Georgetown a sweet town and
good place to live.
122
need another rec center. Quality of life is suffering from over -development. Need
more thoughtful zoning and planning
traffic lights are ancient, upgrade please
growth is a double edged sword. Security (safety/crime prevention) is my top priority
we need a traffic light at hi tech and 1460
1 plan on leaving Georgetown within the next five years. The city is growing too
quickly for utility services to keep up. I'm really concerned about the availability of
water
Georgetown has been a great family town. I fear due to outside influence and politics
of people coming to Georgetown may spoil what we have enjoyed. Family
appropriateness for all ages, safety, community, Godly values
too much growth especially with apartments
I am very unhappy with the unchecked development. Also, with the car washes on
Williams and 29th. Tacky. The city closed the car washes last drought, not a drought
this time. What's the reason? I paid $1500 for a water tank 500 gallon. Would like to
receive a larger rebate than $25. did not apply for one yet
sidewalks and lighting in our neighborhood is terrible. I have sent comments
especially on sidewalks for north west blvd and never get any results!! It is needed
here more than anywhere!! Lots of traffic.
two examples. 1. the two primary lights at the entrance to our neighborhood have
been out for years. 2. dangerous holes in sidewalks mostly ignored.
it's a great place but not as great as it used to be back in 1996. 1 wouldn't move here
today
traffic around wolf ranch on 29 and wolf lakes will become worse (its already terrible)
when the new apartments are done. Was any thought put into longer -term solutions
to address this growth?
I've been impressed and pleased with the availability and offerings the city has with
the rec center. Youth sports, facility senior activities, pool, the parks, the library.
These investments have been an attractive part of GT and is a great way to get
citizens involved, active. hope this are all well -maintained and enhanced as we
grow!!
with the amount of apartment communities being built, water is an issue. Traffic
123
a reduction in city taxes is needed as soon as possible. The city of Georgetown is
rapidly becoming unaffordable due to taxes alone.
lighting is needed throughout. Very dark in neighborhoods especially in older
neighborhoods
we genuinely want the county to conserve trees. Too many are coming down.
Wildlife is not a priority. Need more deer crossings with better technology
no more car washes. Get Trader Joe's to come here. Get a stand alone Macy's or
Dillard's. More drive through options west of DB wood
keep square historic
would like to see more police presence in sun city for the population it is underserved,
control speeding and deter crime
I think the city of Georgetown does a great job at including opportunities to invite
feedback to implement considering changes planned. I love living in Georgetown
utility rates are very high. The number of fees are excessive and there doesn't seem
to be any incentive to conserve. As a single homeowner on a fixed income, I find it
increasingly difficult to pay these high taxes
more police activity in all areas. Very few police vehicles seen driving within town.
More help for hard working younger couples paying high income prices/taxes etc.
Two working households with children and enormous child care costs take the whole
paycheck. that is a need to be addressed.
expand water and electric grid resources
I am pretty much shut in
make water bill simpler
I feel west of shell road on Williams drive is business park heavy. There are many
families moving into new subdivisions without family atmosphere support retail and
dining have to go into town or liberty hill or leader. I love living here!
more pickleball courts at the rec center
Georgetown is getting too big
I think it is wrong that the rec center is closed for the 2 step inn concert. We pay to
use the facility and can't for all those days. Move the concert to Garey Park where it
doesn't cost anyone their hard earned money to not o!!
build streets/traffic flow water supply before continuing to build huge subdivision
124
I love Georgetown's small town feel. Preserve it!
I would like to know about crime rather than having to read it off "next door" is there a
website for that
long attached comments
clean up park/greenspace on Beretta circle. Would be better safer place for children
play, dog park and vision safety issues
at red poppy festival no one from city bothered to clean the streets and medians
before the event. It was embarrassing. Too many apartments being built. Apartment
residents use more services then they pay for and usually don't care about their city.
Junk yards need to be cleaned up and fenced from public view
I hear all the time that sun city residents complain that is difficult to see doctors ...
Sometimes it takes three weeks especially around the flu season
there is too much new growth. Lack of water in the future! No more apartments, we
have enough. Where will the water come from in the future? Traffic!
we love the city of Georgetown rec center and public library. We would love to see
both expand both the physical buildings and the number of programs and services,
especially for kids and teens.
the city needs to limit additional growth until they resolve water supply issues. Also
we went without electricity for 11 days after the ice storm. The city workers came
before the electrician, so they left
remove confederate statue on the square. Put it in a museum, not in a celebrated
space of honor
Georgetown is growing and, though I don't want it like Austin or Round Rock, I do feel
we need more things to do (for fun --shopping center like pinballz or main event) so we
don't have to drive to those places
speed limits need to be reduce a little on very busy roads like Williams and 29. fix the
hwy 20-ih35 intersection! Horrible traffic jams
how the water plan for 2024 and beyond is informing
water restrictions this past year have been very challenging. I moved in in July 2021,
spent $25 000 in new landscaping in April 2022. One day water restriction has been
very challenging. My plants are all drought resistant, but not established. I hand to
hand water alot :-(
125
the rock quarry is constantly dropping debris from trucks leaving the quarry on shell
road and why 195. broken windshield. Needs weekly street sweeper
really feel like we cannot move to better neighborhood because of the price of
housing and how much the price of housing has gone up . Looking to move out of
Georgetown for a cheaper price or more for our money
the city overdeveloped and the new housing outpaced roads, water, police, and fire
services. The traffic is awful and a lot of the new buildouts are of poor construction.
We want to move out of Georgetown because of this.
love Georgetown but it use some nice cafe restaurants for breakfast. Way too much
development and traffic!!!
if we did not live in sun city, we would probably more to a smaller, slower growing
Texas town
Georgetown has lost its charm. Over development has destroyed the reasons people
wanted to live here. A privileged few have benefitted greatly ($$), while the regular
citizens are trapped in a traffic jam
stop allowing new developments to landscape and require xeriscaping!
we eat out a lot and usually end up outside of Georgetown. More choices elsewhere.
So many here don't last very Ion
do not favor the construction of additional pet kennels. Georgetown has too many
rude dog owners that refuse to follow leash rules. Stop building additional
apartments.
could have better tv service. Prices in all restaurants have doubled in the last year!
Mostly we get fast food places, car washes, office buildings. Too much building, often
poor quality. Need to watch out water. Our schools are poorly rated. Larger street
signs would be helpful to see at at bit of a distance along with better lighting.
I think it is time for the city to require front yard xeriscaping on all new residential
builds. Luch green yards are lovely, but water for drinking, cooking, laundry is much
more important.
I would like to see more traffic enforcement. The intersection 29/wolf ranch parkway
is especially bad and people accidently drive the wrong way there. It's very
dangerous and should be a sign
paying school taxes is unfair to sun city residents
126
I have only lived here less than a year, but I do love it. My brother has lived and
worked here over 10 years. He has noticed a big change --not for the better according
to him.
public transit is a must! Please add busses for the public. Please add van transit for
seniors to HEB and target. Overdevelopment must be stopped. There is not enough
water! Traffic is worse
was a great place to live, growth too big
Georgetown is becoming an extension of Austin, growing too quickly lost its quant
small community feel. Healthy food restaurants, improve the quality of shops. How
many strip malls does a town need? Build high end shops that draw to the area
(Domain). in Williamson county away from the city of Georgetown.
water rates impact quality of life, i.e., brown grass, no flowers, substandard
landscaping. Too many apartments, poor planning. Weak staff
get a hold of traffic
optimum is a monopoly in some areas and their customer service and tech support is
awful
keep up safe by keeping the slimebags out
we very much appreciate living in a very vibrant and involved community. Growth
pains are temporary. I have high hopes that our new GISD superintendent will
address the rating issues. Georgetown is a great place to live!
the city would not need more development if housing additions were not approved.
We are running out of water. Electricity is too expensive, and all green areas are
being development. No more apartments either. Georgetown is overcrowded.
Georgetown is a wonderful town, growing a bit too fast for amenities to keep up with.
Traffic has gotten noticeably worse since we've lived here.
love living here! Keep the confederate statue. Don't allow the growth of residential
residences run this lovely community
we need more street lights
I didn't know there was a weekly e, newsletter. I will sign up for it
moved from Austin to escape traffic and poor government. Hope it doesn't get worse
here.
127
overall I love this city. I just wish there could be more restaurant/food/grocery options
for the Asian community
need better water service in summer
need to add a barrier on Austin Ave to protect pedestrians on the west side. Cars go
way too fast and cold easily jump the curb. Keep building heights to no more than 3
stories
the section 8 housing is not helping the city. The taxes brought by section 8 don't pay
for the use of the building of the homes. The city needs more green spaces with new
buildings. The city needs more green spaces
extremely urgen is the state of our rivers. They need dredging behind dams.
Cleaning out debris. We are not protecting our most precious resource!!
the downtown overlay has rules which has kept its charm and at the same time
allowed for growth, new businesses and new buildings. The downtown master plan is
being updated. Do not allow height of buildings above 44'. Otherwise downtown
Georgetown will become San Marcos which unfortunately has no rules.
1. limit the number of rock quarries in the area. Air quality issues. 2. beautify and
maintain common aras. 3. limit unbridled growth for the sake of collecting tax
revenues
it's a shame that the best town I've ever lived in has become overrun with cheap
(expensive) crappy looking apartments ruining our beautify, scenic town. I want to
move away from here. Sad.
why? So you can ignore it, as usual?!
Georgetown needs to manage roadways and expected growth AND potential growth
versus water supply available.
the trajectory of development is extremely concerning. All green space is being
devoured by apartments and crowded houses. We don't have enough water as it is.
Also it is ridiculous that Garey park is so expensive.
we are losing our small city charm. With increased growth comes increased crime and
traffic. Stop developing!
something must be done for the intersection of berry creed drive and sh195 before
there is a major accident. Needs a traffic signal!!
I live in sun city. We need dependable transportation that runs on a consistent
schedule. A lot of seniors do not drive out of town.
128
we need crossing points on main streets for pedestrians and bicycle riders. code
enforcement should care more about open sidewalks and out hanging trees. the wild
cat situation is going out of hand. car tires and playgrounds, it's nasty!
129
Appendix B
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[See next page]
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