HomeMy WebLinkAboutAgenda CC 01.10.2017 WorkshopNotice of M eeting of the
Governing B ody of the
City of Georgetown, Texas
J anuary 10 , 20 17
The Ge orgetown City Council will meet on January 10, 2017 at 4:00 PM at City Council Chambers,
101 E. 7th St., Georgetown, Texas
The City o f Georgetown is committed to co mpliance with the Americans with Disabilities Act (ADA). If
you re quire assistance in participating at a public meeting due to a disability, as defined under the ADA,
reasonable assistance, adaptations, or ac c ommo datio ns will be provided upo n request. P lease contact
the City Se c retary's Office, at least three (3 ) days prio r to the scheduled meeting date, at (512) 930-
3652 o r City Hall at 113 East 8th Street fo r additional information; TTY use rs ro ute through Relay
Texas at 7 11.
Policy De ve lopme nt/Re vie w Workshop -
A Update and direction regarding the implementation plans and timelines developed around the City
Council's Strategies -- David Morgan, City Manager
B Prese ntation, discussion, and possible directio n on the adoption of the 20 16 ADA Transition Plan
-- Nathaniel Waggoner, PMP, AICP, Transportation Analyst
C Ove rview and discussion on grant funding o ptions for emergency manage ment and emergency
se rvices -- John Sullivan, Fire Chie f
Exe cutive Se ssion
In compliance with the Open Meetings Ac t, Chapter 551, Government Co de , Verno n's Texas Codes,
Annotate d, the items listed below will be discussed in closed session and are subject to action in the
regular se ssio n.
D Se c . 55 1.0 71 : Consul tati on wi th Atto rney
- Advice from attorney about pending or contemplated litigatio n and other matte rs on which the
attorney has a duty to advise the City Co uncil, including agenda items
- TCS Industrial District Agreement
Se c . 55 1.0 72 : Del i berati on abo ut Real P roperty
- Rivery Blvd. Extension Project - Parc els 17 & 18, 1523 & 1521 No rthwest Bo ulevard
Se c . 55 1.0 74 : Personnel Matter s
- City Manager, City Attorney, City Secretary and Municipal Judge: Co nsideration of the
appointment, employment, evaluatio n, reassignment, duties, discipline, o r dismissal
Se c . 55 1.0 86 : Competi ti ve Matters
- Re newable Energy Credits
Adjournme nt
Ce rtificate of Posting
I, Shelley No wling, City S ecretary for the C ity of Geo rgeto wn, Texas , do hereby c ertify that
this Notic e o f Meeting was posted at City Hall, 113 E. 8th Street, a p lac e read ily acc es s ib le to
Page 1 of 58
the general pub lic at all times , o n the _____ day of _________________, 2017, at
__________, and remained so p o s ted for at leas t 72 c o ntinuo us ho urs p receding the
s cheduled time of s aid meeting.
__________________________________
Shelley No wling, City S ecretary
Page 2 of 58
City of Georgetown, Texas
City Council Workshop
January 10, 2017
SUBJECT:
Update and directio n regarding the implementation plans and timelines developed around the City Council's Strategies --
David Morgan, City Manager
ITEM SUMMARY:
In November 2 01 5, City Council de veloped 14 strategies to achieve their goals and vision for the City. Staff has
developed a series o f tac tic s associate d with each strategy, which was reviewed by Council in March and June. Since
June, staff has be e n working on the implementation plans to acco mplish e ach tactic. Attached is a draft pre sentatio n and
detail listing of each strategy, tactic, and the correspo nding implementation plan. This presentation will provide an update
on completed tac tic s, as well as proposed timelines for tactics to be initiated in FY20 17 .
FINANCIAL IMPACT:
None at this time .
SUBMITTED BY:
Jackson Daly
ATTACHMENT S:
Description
Draft Counc il Strategies Up d ate Presentation
S trategies Trac king S heet (Up d ated 2016-12.14)
Page 3 of 58
Council Strategy Update
January 10, 2017
Page 4 of 58
Background
•Four Council Visioning Sessions in November
–Role of Council
–Vision
–Goals
–14 strategies
•Updates to Council on March 22 and June 28
•Memo update on October 18
Page 5 of 58
Vision
•Georgetown is a safe, healthy, happy, connected, and truly
diverse community where people can live, learn, work, retire,
and play in an environment where we have ready access,
throughout our lives, to arts, culture, essential services, and
the natural environment.
•Our educated and skilled population, fiscally responsible
governance, excellent infrastructure, and the beauty of our
natural and man-made environments, attract new residents
and businesses and enable us to create balanced and diverse
employment centers and economic levels. Our strong sense
of community connects us regardless of our cultural, age,
ethnic, or economic differences.
Page 6 of 58
Goals
Culture
Georgetown is a truly diverse, vibrant, inclusive, and socially dynamic city
where everyone has the opportunity to participate in, and benefit from, our
economic, political, and social activities
Employee
Our outstanding and innovative City Employees work diligently to bring the
Vision of Council to life and deliver exceptional services to our customers while
exemplifying our Core Values
Internal Process
Our policies and procedures are easy to understand, and consistently and
professionally applied. Our internal processes are effective, efficient, fair,
inventive, and transparent, and make us a desired destination for residents and
businesses
Customer
Anyone interacting with the City will have such a positive experience that they
will tell everyone about it
Financial
To maintain a fiscal environment conducive to attaining the goals of the CityPage 7 of 58
Strategies
1.Attract, hire, develop and retain the best people, and compensate them for
the value they create
2.Create a Customer Service Mindset
3.Implement the special event and destination strategy
4.Build and maintain an entertainment platform/venues
5.Expand and diversify the tax base (increase commercial percentage)
6.Accumulate funds to account for unfunded and unanticipated liabilities
7.Create a strategy to increase mobility
8.Attain and maintain superior public safety and enhance the perception of
safety
9.Attract younger workers/young professionals to the Community
10.Improve communications and advertising
11.Create and maintain outstanding aesthetics, and a welcoming appearance
and spirit
12.Create an asset maintenance and revitalization plan
13.Create Comprehensive Annexation Strategy
14.Monitor, promote, and communicate a long-term water and utilities plan and
strategy Page 8 of 58
Process
•14 teams developed “tactics” to achieve each strategy
–Cross functional groups
–5-7 team members
•Tactics presented in priority order by strategy
–Reviewed with Council on March 22 and June 28
–“Sub-tactics” identified in packet
•Teams Developed implementation plans
–Identified high-priority tactics (to accomplish or initiate within 12-months)
–Identified tactics to be completed in 1-2 years and beyond 2 years
–Details and owner associated with implementation plans in packet
Page 9 of 58
Completed before June 28
•Develop and deploy new, simplified online special event
application
•Establish special events team to discuss venues, events,
and event requests
•Council adopted budget policy, including long-term
liabilities
•Economic uncertainty reserve policy submitted and
phase-in strategy established
•Establish communications team
Page 10 of 58
Tactics/Sub-tactics completed since June 28
•Established and administered a competitive compensation program
based on performance results (on-going)
•Began tuition reimbursement program
•Implemented the newly created employee training and development
program (on-going)
•Established customer service steering committee
•Hosted first-annual vendor fair
•Completed citywide event space inventory
•Implemented a more robust retention program
•Completed retail recruitment study
•Reviewing proposals for fiscal impact model
•Updated quarterly financial reports
•Reviewed UDC Chapter 12 amendments (transportation) with Council
•Hired information specialist
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Initiated in FY2017
•Providing total paycheck statement to employees
•Adopting customer service mission statement and customer satisfaction
process
•Review of special event ordinance and policies
•Updates on Garey Park, San Gabriel Parks and Downtown West
•Update on business retention program
•Adoption of UDC amendments related to transportation
•Transportation project updates on SW Bypass, Fixed-Route, and Sidewalks
•Review street maintenance strategy
•Select firm and substantially complete development of fiscal impact model
•Select firm to assist in updating City’s comprehensive plan
•RFP for branding guidelines
•Enhanced ROW maintenance through consolidated mowing contracts and
improved deliverables
•Update on long-term water and utilities plan
Page 12 of 58
Initiated after FY2017
•Continue to address maintenance of existing street infrastructure
–Contingent upon street maintenance strategy to be reviewed by Council in the
late-summer/fall
•Public Safety Accreditations initiated in later-half of 2017
–FD update on professional development and resource turnover in late-2017
–PD Crime in Georgetown Report to be complete in late-2017
•Branding for young professionals tied to new branding guidelines
•Formalize partnership with Austin Young Chamber pending Council
discussion
•Acquisition and implementation of citywide asset management
software
–Currently working through formalizing asset maintenance policies and
procedures
•Annexation plan alignment contingent upon completion of fiscal
impact model
Page 13 of 58
15 17 10
0
2
4
6
8
10
12
14
16
18
Complete Initiated in
FY2017
Initiated after
FY2017
Tactics
Page 14 of 58
Next Steps
•Feedback from Council
•Regular updates to City Manager’s
Office/Council
•Integrate in to budget presentation
•Develop progress report(s)
•Continue to be a working document
Page 15 of 58
Strategy Year 1 Tactic Tactic Detail Lead Timeline
Attract, hire, develop and retain the best people, and compensate them for the value they create Tadd Phillips
Establish and consistently administer a competitive compensation program
based on performance results
Includes: 1) Update Fiscal & Budgetary Policy to memorialize competitive
compensation program; 2) Administer Pay for Performance (Merit) Program;
3) Develop updated Compensation Annual Market Review Program
Laura Maloy 1)Completed; 2)Dec 2016; 3)Completed; 4)Jan
2017
Guide and Define Workplace Culture
Covers: 1) Re-establish Organizational Values; 2) Tie Organizational Values to
Employment Process; 3) Workforce Survey; 4) Management actions from
Survey
Tadd Phillips 1) Completed; 2) Dec 2016 d 3) Completed 4)
Jan 2017
Implement the newly created employee training and development program
Covers: 1) Develop and train City staff through live, online, and computer
based training programs including focus areas for new employees, new
supervisors, director development, emerging leaders, city-wide skill
development, and compliance training; 2) Create and Implement Citywide
Tuition Reimbursement Program as a tool to recruit, develop, and retain top
talent.
Elliott Harper 1)Phase 1 Complete, Developing new training
based on employee survey; 2) Complete
Consistently communicate the current compensation and benefits plan to
employees
Includes: 1) Provide additional information to employees about benefits and
their value on the GO, HR website, TV screens and other avenues to continue
promoting our retirement benefits, Compass, TMRS, etc.; 2) Promote the
value of TMRS benefit; 3) Provide a Total Pay Check Statement to employees
reflecting the total value of their benefits with their pay check. This will show
the additional cost of benefits as an add-on to total pay; 4) Assure
communication extends to future and prospective employees
Laura Maloy 1) Complete; 2) Complete; 3) April 2017; 4) Oct
2017
Create a Customer Service Mindset Leticia Zavala
Develop and Implement a Customer Satisfaction Program
Includes: 1) Create a Customer Mindset Citywide Steering Committee; 2)
Create a simplified Customer Service Mission Statement; 3) Develop
elements of a Citywide Customer Satisfaction Process (for both internal &
external depts.) (#3 subsets - a) Establish Resolution times; b) a feedback
process; c) a recognition program all to specific individual departments).
Finalizing Membership of Customer Service
Committee 1) Complete 2)1Q2017 3)on-going 2017
Create More Opportunities for Local Businesses to Do Business with the
City
Deliverables include: 1) Coordinate a vendor forum with Georgetown
Chamber and local businesses; 2) Take several actions to increase city
expenditures with local businesses: a) dept. level education by purchasing
team; b) insure dept. purchase's process includes consideration of local
vendors; c) primary target, purchases < $3,000 but include purchases up to
$50,000.) 3) Long-term, consider a purchasing system to complement the
current accounting system to help manage procurement
Leigh Wallace 1) Complete - Done Annually; 2) On-going; 3)
TBD >2 yrs.
Implement the special event and destination strategy Cari Miller
Create a Comprehensive Special Events Strategy
Covers: 1) At the end of each month, send David Morgan a list the upcoming
months events to include in the Council update (this will inform the Council
of the events currently happening and determine if and when additional
events should be added); 2) Define and document what it means to be a City-
sponsored event; 3) Document a comprehensive event strategy to improve
and market City-wide events.
Cari Miller 1) Complete/on-going; 2) March 2017; 3)
March 2017
Maintain and Promote Calendar of Special Events
Upcoming events calendar is currently available (visitgeorgetown.com).
Owners of events will send all updates to marketing coordinator to be
included in the calendar. Calendar of events to be included as an agenda
item in communications team meeting. All event coordinators will be
encouraged to promote the calendar on social media.
Marcy Renneberg Ongoing
Simplify Special Event Application Develop and deploy new, simplified on-line application and add to city web-
site.Adrienne Seal Complete
Cross-functional promotion and communication of city events
Establish a cross-functional team (reps established) to meet regularly
(initially monthly) to communicate venue project status, current planned
events and recently submitted requests. Additionally, this team will have
representatives on the city's communications team to insure consistency in
communications and help with cross-promotion.
Adrienne Seal Meetings on 4th Fridays
Build and maintain an entertainment platform/venues Kimberly Garrett
Page 16 of 58
Build and Program City-owned Venues
Detailed Project plans exist with each major effort (i.e. Gary, San Gabriel,
etc.). Establish a dashboard to track and communicate status/completion of
key milestones within each project.
Kimberly Garrett Update Council at Major Milestones
Citywide Space Inventory and Needs Assessment
Document and make available a city wide inventory of existing platforms and
venues. Review current inventory with special event's team to determine
short falls in needs. Establish a project plan to satisfy any identified short
falls.
Marie Woodard Bi-Annually
Cross-Functional Team to Review and Promote City Events
Establish a cross-functional team to meet regularly to communicate venue
project status, current planned events and recently submitted requests.
Additionally, this team will have representatives on the city's
communications team to insure consistency in communications and help
with promotion. Team to insure effective, timely communications to P.D.
and F.D. for support as required.
Adrienne Seal Meetings on 4th Fridays
Expand and diversify the tax base (increase commercial percentage)Wayne Reed
Create and maintain a positive relationship with the business community
through a Business Retention Program
To includes: 1) develop criteria for retention program; 2) survey local
businesses via email; 3) visit local businesses; 4) create a database of local
businesses for tracking and documenting responses, including follow-up
(actions) with each company; 5) presentation to City Council on BRP
Conchita Gusman 1) Complete; 2) min. 2 per month; 3) min. 4 per
month; 4) Jan 2017; 5) 1Q2017
Conduct studies to develop meaningful data to drive the City’s E.D.
program
Covers: 1) Complete Retail Strategy and Recruitment Plan; 2) Presentation to
City Council (including findings and recommendations); 3) Complete baseline
data of current businesses and tax base
Andreina Dávila-Quintero and E.D.1) Complete; 2) Oct 2016; 3) 24 months
Develop a process to understand the fiscal impact and trade-off of land use
decisions
Includes: 1) Budget Request; 2) City Council Budget approval; 3) Select
consultant through RFP process; 4) Implement use of model; 5) Determine
major land use change/land development requests (i.e. financing special
districts) to be reviewed using the model
Wayne Reed and Laurie Brewer
1) Complete; 2) Complete; 3) Jan 2017 (GGAF
and Council); 4) Sept 2017; 5) Oct 2017 and on-
going
Update the City‘s Comprehensive Plan and Capital Improvement Plans to
align resources and preserve opportunities for retail and employment
growth
Covers: 1) Submit Budget Request to update the Comprehensive Plan; 2)
Formalize internal Long Range Planning Team; 3) City Council Budget
approval; 4) Procure the services of a consultant through the RFQ/RFP
Process to update the Comprehensive Plan; 5) Provide updates throughout
the process and as identified in the Project Schedule; 6) Create marketing
material to promote the City's best sites for retail and employment
Sofia Nelson 1) Complete; 2) Complete; 3) Complete; 4) Feb
2017; 5) Monthly starting 2017; 6) Dec 2016
Accumulate funds to account for unfunded and unanticipated liabilities Leigh Wallace
Ensure Financial and Budgetary Policy Addresses Liabilities Budget policy, including liabilities, submitted Leigh Wallace Completed (Adopted by council April 2016)
Update quarterly financial report to include a list of City-Wide liabilities,
and an update on the balance in the Council Special Revenue Fund
Liability list collected and will be presented quarterly in report - current list 3
pages in length Leigh Wallace Completed/on-going
Incorporate O&M costs in planning of capital projects 5-year Capitol Improvement Plan will include O&M costs based on planned
projects Paul Diaz [Refer to Asset Maintenance Strategy]
Implement a Policy and Phase-In Approach for an Economic Uncertainty
Reserve to Address Short-term Revenue Declines Economic Uncertainty Reserve Policy submitted.Leigh Wallace Completed.
Create a strategy to increase mobility --
Complete review and propose amendments for the Unified Development
Code (UDC Chapter 12 Pedestrian and Vehicle Circulation) related to
development standards to ensure they are designed to improve mobility
efforts within and between new developments
1) Workshop with Council regarding amendments; 2) Adoption of
amendments Nat Waggoner 1) Nov 2016; 2) 1Q2017
Continue to develop and implement existing transportation plans
Detailed Project plans exist with each major effort (Gant Charts). Establish a
dashboard to track and communicate status/completion of key milestones
within each project.
Nat Waggoner Monthly Update
Continue to adequately fund transportation infrastructure Review street maintenance strategy with Council; Currently forming
committee --1) 2Q2017
Continue to address maintenance of existing infrastructure
Covers: 1) Implementation of thru street maintenance; 2) annual alternative
methods based on Payment Condition Index (PCI); 3) Five year plan update
based on annual inventory street assessment
Mark Miller 1) on-going; 2) annually; 3) annually
Attain and maintain superior public safety and enhance the perception of safety John Sullivan
Page 17 of 58
Fire Department attain Center for Public Safety Excellence (CPSE)
accreditation AND Police Department attain Texas Police Chiefs
Association (TPCA) recognition
1) FD - Center for Public Safety Excellence; 2) PD - Texas Police Chiefs
Association Best Practice Recognition Program; 3) PD - Evaluate CALEA
Accreditation Program
1) Clay Shell; 2) Lt. Amy Janik
1) Self Audit 3Q2017, full accreditation 2019; 2)
TPCA Accreditation/Jan 2017; 3) Evaluate
CALEA Program 1Q2018
Achieve and consistently be one of the top-tier public safety agencies to
work for within central Texas.
Covers Fire Department including: 1) Professional Development; 2) resource
turn-over years 0-5 1) - Carl Boatwright Fiscal year 2017
Establish an annual Crime in Georgetown Report.
1. PD - Establish a local version of the Crime in America, Crime in Texas
report annually. 2) Establish summary reports useful for various stakeholders
(i.e. GISD, business community, and neighborhoods)
1) Wayne Nero; Brenda Craytor; Amanda Chron 1)Report and summaries complete 2Q2017
Attract younger workers/young professionals to the Community Jack Daly
Tailor branding and communications towards young professionals
Includes: 1) Citizen Survey results; 2) specific branding survey for young
professionals; 3) Develop a distribution list of young professionals for
targeted communications and events; 4) establish representation of young
professional on the city's communications team
Jack Daly 1) Completed; 2) 3Q2017; 3) 3Q2016; 4)
Complete
Improve Social Environment for Young Professionals (25-44)
1) Downtown retail recruitment strategy focused on merchandising that
appeals to key demographics; 2) Explore opportunities to partner with Austin
Young Chamber
Jack Daly 1) 2Q2017; 2) 2Q2017
Improve communications and advertising Keith Hutchinson
Work to create consistency in messages and themes for communications
and marketing across the City.
Re-started Communications Team. The team meets monthly to coordinate
stories and messages in the Reporter, on websites, in videos, and other
platforms. The team is a venue for coordination, skills training, sharing best
practices, and collaboration.
Keith Hutchinson Re-started March 2016
Assess department resources and make needed adjustments to ensure
capacity to generate and sustain communications and marketing content
across multiple platforms.
1) Information Specialist position for Public Communications has been
approved in the budget. 2) Hiring position Multiple departments 1) Complete; 2) early-2017
Assess and enhance existing City-wide logo, design, graphics, and
presentation guidelines.Design and Branding Guidelines included in 2017 budget. Keith Hutchinson Develop RFP in 2Q2017
Create and maintain outstanding aesthetics, and a welcoming appearance and spirit Sofia Nelson
Identify, Review, and Enhance Development Standards Related to
Beautification
Includes: 1) Council approval of code amendments; 2) Council approval of
gateway proposal; 3) Final approval of funds to support proposals; 4)
Document scope of work for long-range plan; 5) Develop standards
Sofia Nelson 1) completed; 2) Completed; 3) Completed; 4)
4Q2016; 5) 4Q 2017
Continue and Increase Stewardship of all Public Rights-of-way (Including TX
DOT)
Includes: 1) Reviewing ROW Maintenance contracts, consolidating where
appropriate; 2) Confirming inventory of existing City-maintained ROW and
reviewing maintenance schedule; 3) Review with Council community
standards for ROW
--1) Dec 2016; 2) Jan 2017; 3) 2Q2017
Create an asset maintenance and revitalization plan Eric Nuner
Develop a uniform asset management and work order process
Includes: 1) Document and agree to an Asset Management Process (evolving
all appropriate city departments); 2) Document, consistently, a department
level inventory based on process; 3) City wide Asset Management System to
manage the above process (acquisition and implementation)
Glenn Dishong 1) Dec 2017; 2) May 2017; 3) >2 years
Develop baseline annual costs to operate and maintain (annual budget)Establish educated estimates (thumb rules) as a baseline of current city asset
value (across all appropriate city departments) Paul Diaz April 2017
Clarify Capital Retirement/Replacement Strategy See 2.3.1 as the retirement/replacement strategy will be a department level
output based on the process in the first tactic listed under this strategy.Glenn Dishong FY2019
Create Comprehensive Annexation Strategy Jordan Maddox
Create a Broad-Based Annexation Plan with Alignment to the 2030 Plan
Includes: 1) Establish an Annexation/ETJ review team comprised of all major
city departments; 2) Annexation/ ETJ review team establish a
recommendation on priorities for rolling annexation candidate list; 3) Hold
workshop with City Council to discuss establishing priorities for preparing the
annexation strategy and recap of previous policies; 4) Scope annexation
strategy and communication efforts; 5) Create the rolling annexation
candidate list and develop and utilize fiscal impact model and align updated
annexation plan and costs with comprehensive plan.
Sofia Nelson 1) Jan 2017; 2) 1Q2017 ; 3) 2Q2017 ; 4) 2Q
2017; 5) 3Q 2017
Page 18 of 58
Effectively Communicate Planning Efforts and Outcomes
Develop a SOP on all annexations being discussed and upon each decision to
include communications to council, residence, developers, budget
requirements, etc.
Jordan Maddox 2Q2017
Monitor, promote, and communicate a long-term water and utilities plan and strategy Mike Babin
Implement and Monitor the Integrated Resource Plan Document an executive summary off existing plan (concise, simple yet
understandable and education to council, Georgetown residents, etc.)Mike Babin Jan 2017
Develop and Execute a communication and marketing strategy for
customers relating to the resource plan
Mike to work with Leticia and Keith to develop a communication plan that
proactively updates utility users as to the city's plan and current
status/performance to that plan (to include data, frequency of
communications, media to be used, etc.)
Mike Babin March 2017
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City of Georgetown, Texas
City Council Workshop
January 10, 2017
SUBJECT:
P resentation, discussion, and po ssible direction on the adoption o f the 2016 ADA Transition Plan -- Nathaniel Waggo ne r,
P MP, AICP, Transportatio n Analyst
ITEM SUMMARY:
In March 2 01 4, the City Council approved Resolution No. 0 32 51 4-L ado pting the City’s first ADA Transition Plan.
Annually, City staff in consultation with the ADA Advisory Board, reviews and amends the City’s Transitio n Plan to refle c t
the previous year ’s accomplishments and create a wo rk plan fo r the forthcoming year. Fiscal years 2 01 5 and 2 01 6
accomplishments include yearlo ng review of P lan with Adviso ry Board, training of 16 City Department ADA Liaisons and
45 City Staff, accessibility impro vements to six facilities, three parks and mo re than 3 6 individual pedestrian ne twork
projects. Work sc he duled for Fiscal Years 2016 and 2 01 7 include nine facilities, five parks and 12 individual pedestrian
network projects. Fiscal Years 201 6 and 2017 ac tivities will also include recommendatio ns for data
collection/organizatio n evaluation, sco ping, and completing self-assessments for other Transitio n Plan elements as
funding is available and review of the Effective Communicatio n P lan element.
FINANCIAL IMPACT:
All financial impac ts for FY1 7 are included in the budget appro ved September 201 6.
SUBMITTED BY:
Nat Waggoner, AICP, PMP
ATTACHMENT S:
Description
ADA Trans itio n Plan P res entation
ADA Trans itio n Plan Res o lutio n
Attachment A - 2016 ADA Trans ition Plan
Page 20 of 58
Americans with Disabilities Act
Transition Plan Update
Workshop
Jan 10, 2017
ADA Transition Plan FY16
Page 21 of 58
Agenda
•Introduction of ADA Board Members
•ADA Overview
•FY 15/16 Accomplishments
•FY16/17 Scheduled Work
•Next Steps and Questions
Street crews improving curb ramps at the request
of a Southwestern student who uses a power
chair
ADA Transition Plan FY16
Page 22 of 58
Americans with Disabilities Act (ADA)
•Enacted in 1990 to provide comprehensive rights and
protections for individuals with disabilities
•Designed to ensure that persons of all abilities have equality of
opportunity,economic self-sufficiency,full participation in
American life and independent living
ADA Title II
•Requires State and local governments to make programs and
services accessible to persons with disabilities
ADA Transition Plan FY16
Page 23 of 58
Administration
•Facilitated year long review of Plan with Advisory Board,
including policy review with multiple City departments
including GPD, GFD, Parks/Facilities, Library, Communications
•Assembled and trained 16 City Department ADA Liaisons, 45
City Staff
•Adopted and secured funding for Administrative Budget
•Continued to improve ADA website and reporting
ADA Transition Plan FY16
Page 24 of 58
ADA Transition Plan
Facilities –Appendix B
•Completed capital improvements at 6 facilities (interior) totaling
$115K
–Airport
–Community Center
–Fire 1
–Library
–Parks Admin
–Rec Center
•Capital improvements (exterior) in design stage at 5 facilities,
totaling $77K
ADA Transition Plan FY16
Page 25 of 58
ADA Transition Plan
Parks –Appendix C
•Completed capital improvements at 3 Parks, totaling $740K
–Emerald Springs
–Woodlake
–Williams Drive Pool
ADA Transition Plan FY16
Page 26 of 58
ADA Transition Plan
Pedestrian Network –Appendix D
•Completed 36 capital improvements at 36 sites, totaling $558K
•12 Additional capital improvement projects under design,
totaling $516k
ADA Transition Plan FY16
Page 27 of 58
ADA Transition Plan
Page 28 of 58
ADA Transition Plan
ADA Transition Plan FY16
Page 29 of 58
FY16/17 Funding
•Capital Improvements
•Staff and liaison training
Department Budget Transition Plan
Facilities $150K See Appendix B
Parks and Rec $150K See Appendix C
Transportation $2M See Appendix D
ADA Transition Plan FY16
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ADA Transition Plan
FY 16/17 Planned Improvements -
Facilities
•Capital improvements at 9 facilities, totaling $257K
–Library
–Parks Admin
–4th & Austin Lot (funded by 2015 Bond)
–6th & Main Lot (funded by 2015 Bond)
–9th & Main Lot (funded by 2015 Bond)
–Animal Shelter
–Art Center
ADA Transition Plan FY16
Page 31 of 58
ADA Transition Plan
FY 16/17 Planned Improvements -
Parks
•Capital improvements at 5 Parks, totaling $484K
–McMasters
–Village Pool
–VFW Park
–Booty's Road
–Founders
ADA Transition Plan FY16
Page 32 of 58
ADA Transition Plan
FY 16/17 Planned Improvements –
Pedestrian Network
•12 Capital improvement projects totaling $2M
–10th St.
–11th St.
–8th Street (MLK-Rock)
–8th Street (Church-Myrtle)
–Accessible Routes to Government Services
–Austin Ave (9th-University)
–Austin Ave (SH29-FM2243)
–Church Street
–Phase 1-Signal&CurbRamp Improvements
–I 35 Southbound Frontage Rd
–3rd Street
–University (I 35 to Scenic)
ADA Transition Plan FY16
Page 33 of 58
Summary of Proposed Amendments
to the Transition Plan
•FY 2015/2016 accomplishments
•FY 2016/2017 Plan implementation, approved FY 17 budget
•Recommendations for next annual review, including:
–Administrative budget
–Data collection/organization evaluation
–Scheduling, scoping, and completing self-assessments for
other Transition Plan elements as funding is available
–Review of the Effective Communication Plan element
ADA Transition Plan FY16
Page 34 of 58
Next Steps
•Council approval of FY16 Transition Plan
•Evaluate and Report on Recommendations for next annual
review to ADA Advisory Board and City Council
•Develop ADA Transition Plan for FY17/18 implementation
ADA Transition Plan FY16
Page 35 of 58
Questions and Guidance
Nat Waggoner, AICP, PMP
Transportation Analyst
512.930.8171
nat.waggoner@georgetown.org
ada@Georgetown.org
ADA Transition Plan
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ADA Transition Plan Page 1 of 2
Resolution No. ______________
January 10, 2017
RESOLUTION NO. _____________
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF GEORGETOWN, TEXAS
ADOPTING THE CITY OF GEORGETOWN’S AMERICANS WITH DISABILITIES ACT
TRANSITION PLAN AS AMENDED FOR 2016.
WHEREAS, the Americans with Disabilities Act (ADA) was enacted on July 26, 1990 and
provides comprehensive rights and protections for individuals with disabilities; and
WHEREAS, Title II of the ADA requires state and local governments to make their
programs and services accessible to persons with disabilities; and
WHEREAS, on November 10, 2015, the City Council passed Resolution No. 111015-E amending
the ADA Transition Plan for the City of Georgetown; and
WHEREAS, the ADA Transition Plan is reviewed annually, and amended as necessary; and
WHEREAS, the ADA Accessibility Advisory Board reviewed the ADA Transition Plan
and recommends adoption of the 2016 Amended ADA Transition Plan attached hereto as
Exhibit “A”; and
WHEREAS, the City Council finds it necessary to amend the ADA Transition Plan as
recommended by the ADA Accessibility Advisory Board.
NOW THEREFORE BE IT RESOLVED:
SECTION ONE. The facts and recitations contained in the preamble of this resolution are
hereby found and declared to be true and correct, and are incorporated by reference herein and
expressly made a part hereof, as if copied verbatim.
SECTION TWO. APPROVAL AND ADOPTION OF THE AMENDED ADA TRANSITION
PLAN FOR 2016. The City Council finds it necessary to amend the ADA Transition Plan as
recommended by the ADA Accessibility Advisory Board and adopts the City of Georgetown’s
ADA Transition Plan as amended for 2015, attached to this Resolution as Exhibit “A.”
SECTION THREE. This Resolution shall be effective immediately.
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Resolution No. ______________
January 10, 2017
PASSED AND APPROVED on the 10th day of January, 2017.
ATTEST: CITY OF GEORGETOWN, TEXAS
______________________________ By: _____________________________
Shelley Nowling, City Secretary Dale Ross, Mayor
APPROVED AS TO FORM:
___________________________________
Charlie McNabb
City Attorney
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City of Georgetown, Texas
Americans with Disabilities Act Title II
2016 Transition Plan
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City of Georgetown, Texas
2016 ADA Transition Plan
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Table of Contents
1.0 INTRODUCTION AND OVERVIEW ................................................................................. 3
1.1 Federal Accessibility Requirements for Public Entities – TITLE II ............................. 3
1.2 Definitions ........................................................................................................................... 3
2.0 COMPLIANCE WITH ADA TITLE II REQUIREMENTS ................................................ 4
2.1 Notice under the Americans with Disabilities Act ....................................................... 4
2.2 ADA Coordinator .............................................................................................................. 4
2.3 ADA Advisory Board ........................................................................................................ 4
2.4 Accommodations and Modifications .............................................................................. 4
2.5 Grievance Procedure .......................................................................................................... 5
3.0 PLAN ELEMENTS .................................................................................................................. 6
3.1 Public Pedestrian Rights-of-Way and Facilities ............................................................ 6
3.2 Public Safety ....................................................................................................................... 8
3.3 Effective Communication ................................................................................................. 8
4.0 PLAN IMPLEMENTATION FOR FY 2015/2016 ............................................................. 11
4.1 Self-Assessment and Transition Plan ............................................................................. 11
4.2 Public Pedestrian Right-of-Way ..................................................................................... 11
4.3 Public Buildings and Parking Lots ................................................................................ 11
4.4 Parks and Recreation Facilities ...................................................................................... 11
4.5 City Department ADA Representatives ....................................................................... 11
4.6 Administrative Budget .................................................................................................... 11
5.0 RECOMMENDATIONS FOR NEXT ANNUAL REVIEW ............................................ 12
5.1 Annual Review of ADA Transition Plan ....................................................................... 12
5.2 Data Collection and Organization ................................................................................. 12
5.3 Self-Assessment for Additional Plan Elements ........................................................... 12
5.4 Effective Communication ............................................................................................... 12
5.5 ADA Training ................................................................................................................... 12
Appendix A ................................................................................................................................... 13
Appendix B ................................................................................................................................... 15
Appendix C ................................................................................................................................... 16
Appendix D ................................................................................................................................... 17
Appendix E ................................................................................................................................... 18
....................................................................................................................................................... 18
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2016 ADA Transition Plan
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1.0 INTRODUCTION AND OVERVIEW
The Americans with Disabilities Act (ADA) was enacted on July 26, 1990 and provides
comprehensive rights and protections for individuals with disabilities in the areas of
employment, public accommodations, state and local government services, and
telecommunications. The ADA covers individuals with physical or mental impairments that
substantially limit a major life activity, persons with a record of such impairment, and persons
regarded or perceived as having such impairment. The law was designed to ensure that
persons of all abilities have equality of opportunity, economic self-sufficiency, full participation
in American life, and independent living.
1.1 Federal Accessibility Requirements for Public Entities – TITLE II
To ensure that the fundamental goal of the American with Disabilities Act is met, Title II of the
ADA requires state and local governments to make their programs and services accessible to
persons with disabilities. This requirement extends not only to physical access at government
facilities, programs, and events, but also to policy changes that governmental entities must
make to ensure that all people with disabilities can take part in, and benefit from, the programs
and services of the state and local governments. In addition, governmental entities must ensure
effective communication, including the provision of necessary auxiliar y aids and services, so
that individuals with disabilities can participate in civic life.
Title II requires city governments to ensure that each of its programs, services and activities,
when viewed in their entirety, are accessible to people with disabilities. This emphasis on
access to programs, as opposed to access to buildings or facilities, distinguishes the
requirements for public entities from those for private places of public accommodation.
Program Access covers the entire range of city services and programs, including as an example
appropriate access along sidewalks and at intersections in the public right of way, access to a
city building or facility such as City Council Chambers, the ability to pay a utility bill, or to
access a Parks and Recreation Facility.
Program Access may be achieved in a variety of ways: city governments may choose to make
structural changes to existing facilities to achieve access; or it can pursue a variety of non-
structural alternatives to achieve program accessibility. For example, city governments may
choose to renovate a non-accessible building, relocate services to an accessible level of a
building or to another building that is fully accessible, or to deliver services in an alternate
accessible manner. When choosing among possible methods of achieving program access,
however, city governments must give priority to the choices that offer programs, services and
activities in the most integrated setting appropriate.
1.2 Definitions
For the purposes of this Plan, please refer to the Americans with Disabilities Act for the full text
of definitions and explanations (http://www.ada.gov/pubs/adastatute08.htm#12102).
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2016 ADA Transition Plan
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2.0 COMPLIANCE WITH ADA TITLE II REQUIREMENTS
2.1 Notice under the Americans with Disabilities Act
The City of Georgetown is committed to ensuring that its programs, services and activities are
accessible to persons with disabilities. The City will not discriminate against qualified
individuals with disabilities on the basis of disability in providing programs, services, or
activities. The City informs individuals that protections against discrimination are provided by
the ADA, that reasonable accommodation will be provided, and of the existence and location of
accessible services, activities, and facilities to interested persons, including persons with
impaired vision or hearing. This information appears on the City’s Internet home page
(www.ada.georgetown.org), in public meeting notices, agendas, and City publications. The
City will not place a surcharge on a particular individual with a disability or any group of
individuals with disabilities to cover the cost of providing auxiliary aids/services to
accommodate participation in programs, services, or activities.
2.2 ADA Coordinator
The City of Georgetown has designated a responsible employee to coordinate its efforts to
comply with the requirements of Title II. The City’s ADA Coordinator is the Transportation
Services Director or their designee:
Transportation Services Director
300-1 Industrial Ave
Georgetown, Texas 78626
Telephone: (512) 930-2544
Email: ADA@georgetown.org
2.3 ADA Advisory Board
The City has established an ADA Advisory Board. The ADA Advisory Board directly informs
the City Council concerning Title II issues applicable to the City and provides ongoing
recommendations concerning implementation and amendment of the ADA Transition Plan as
necessary for compliance with the ADA. Meetings of the ADA Advisory Board allow for
regular public participation from citizens and other interested persons, including individuals
with disabilities or organizations representing individuals with disabilities.
2.4 Accommodations and Modifications
The City of Georgetown will make reasonable accommodations and modifications to ensure
that people with disabilities have an equal opportunity to enjoy its programs, services, and
activities. The ADA does not require the City to take any action that would fundamentally alter
the nature of any program, service or activity that would create a hazardous condition to the
participant or others, or that would impose an undue financial or administrative burden.
Whether a particular modification or accommodation will impose an undue financial or
administrative burden is determined on a case-by-case basis based on an evaluation of all
resources available to the City. The following factors shall be considered in determining
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whether a program accommodation and modification would create an undue burden: the
nature and cost of the modification; the financial resources of the City available to make the
modification; the impact the expense of the accommodation will have on the affected City
operation; and the permanence of the alterations affecting the site.
If cost of a modification or accommodation is determined to be an undue burden, and no
funding is available , the City must give the person with a disability the opportunity to provide
the accommodation or modification or to pay for that portion of the accommodation or
modification that constitutes an undue burden. If a particular modification or
accommodation is determined to cause an undue burden to the City, the City must consider
other options that would not pose such a burden to ensure that people with disabilities are
provided access to the benefits and services of the program or activity.
2.5 Grievance Procedure
The City of Georgetown has established a grievance procedure for prompt and equitable
resolution of complaints alleging discrimination on the basis of disability in the provision of
City services, activities, or programs in violation of Title II. Complaints shall be in writing.
Alternative means of filing a complaint to accommodate a person with a disability, such as a
personal interview or an audio recording, will be made available on request. Complaints shall
contain at a minimum the following information:
The name, address and telephone number of the person making the complaint;
The date and time of the incident or condition observed or experienced;
A statement in sufficient detail to define and explain the incident or condition
and the alleged violation;
Suggested recommendations to adequately resolve the incident or condition
and the alleged violation; and
Any other written information or documentation (such as photos, maps,
diagrams) to completely explain the incident or condition and the alleged
violation.
A complaint form is available on the City’s Accessibility web page (ada.georgetown.org) and
is attached to this Transition Plan in Appendix A. A complaint should be submitted as soon
as possible but no later than 60 business days after the incident or condition observed as an
alleged violation. The complaint should be sent to the ADA Coordinator.
Within 15 business days after receipt of a complaint, the ADA Coordinator, or their designee
will acknowledge receipt of the complaint and may, at his/her discretion, meet with the
complainant to discuss the complaint. Within 30 business days after receipt of a complaint
and/or meeting, the ADA Coordinator will respond to the complaint in writing or, if
requested, in an alternative format such as large print or audio format, to accommodate a
disability. The response will explain the position of the City and offer options for substantive
resolution of the complaint, or advise the complainant that additional time is necessary to
provide a complete response.
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2016 ADA Transition Plan
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If the options offered by the ADA Coordinator do not satisfactorily resolve the complaint, the
complainant may file an appeal with the City Manager within 15 business days after receipt of
the ADA Coordinator’s final response. The appeal should be in writing and sent to:
City Manager
PO Box 409
Georgetown, Texas 78627-0409
Within 15 business days after receipt of the written appeal, the City Manager, or designee, will
acknowledge receipt of the appeal. Within 30 business days after receipt of the appeal, the City
Manager, or designee, will provide a final response to the complaint in writing or, if requested,
in an alternative format such as large print or audio format, to accommodate a disability. During
this 30-day period, the City Manager or designee may, at his/her discretion, meet with the
complainant to discuss the complaint and the ADA Coordinator’s response.
Written complaints received by the ADA Coordinator, appeals to the City Manager, and written
responses to complaints will be retained by the City for a period of at least three years from the
date of final resolution of the complaint or the date of the last written response from the City.
3.0 PLAN ELEMENTS
3.1 Public Pedestrian Rights-of-Way and Facilities
New construction in the City of Georgetown shall be in accordance with the applicable ADA
Standards for Accessible Design. The City will maintain equipment and features that are
required to provide access to individuals with disabilities in working order in compliance with
ADA requirements.
Title II requires public entities having responsibility for or authority over facilities, streets,
roads, sidewalks, and/or other areas meant for public use to develop a Transition Plan to meet
the standards for program accessibility. A Transition Plan transitions inaccessible public areas
into environments that are accessible to and functional for individuals with disabilities.
The Transition Plan is required to identify physical obstacles in the City that limit accessibility
to its programs or activities to individuals with disabilities; describe in detail the methods that
will be used to make all public facilities accessible; specify the schedule for taking the steps
necessary to achieve compliance in making the facilities accessible; and indicate the official
responsible for implementation of the plan.
This Transition Plan combines the findings of facility surveys, public rights-of-way surveys,
policy assessments, and program evaluations to address renovations or modifications required
to achieve program accessibility. Facilities include buildings, parks, and their related grounds.
Public pedestrian rights-of-way include sidewalks and curb ramps in front of City-owned
facilities and City-owned parking lots.
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Public Pedestrian Rights-of-Way Sidewalks, Curb Ramps, and Demand CARTS Service
The City of Georgetown is committed to evaluating on-street parking for ADA compliance and
to investigate and act on opportunities to improve access to public walkways and facilities on
all Capital Improvement projects. The City recognizes that pedestrian walkways or sidewalks
play a key role in providing access to government programs and services and to the goods and
services offered to the public by private businesses. When walkways cross a curb at
intersections, a ramp or sloped surface is needed. Curb ramps allow people with mobility
impairments to gain access to the sidewalks and to pass through center islands in streets.
All newly constructed or repaired curb ramps are designed and constructed in compliance with
the applicable standards. When the City constructs new roads or alters existing roads, it is
committed to installing curb ramps where public walkways cross curbs at intersections.
Without the required curb ramps, sidewalk travel in Georgetown may be difficult and in some
cases impossible for people who use wheelchairs, scooters and other mobility aids to navigate.
Likewise, when new sidewalks or walkways are built or altered, the City is committed to
ensuring that curb ramps or sloped areas are provided wherever they intersect with streets or
roads.
At existing roads and sidewalks that are not being altered, the City may choose in some cases to
construct curb ramps at every point where a pedestrian walkway intersects a curb, or it may
choose to provide curb ramps at only select corners or at other locations if equal access to the
programs served by these walkways can be ensured. Alternative routes to buildings that make
use of existing curb ramps may be acceptable when people with disabilities must only travel a
marginally longer route.
The City has partnered with the Capital Area Rural Transit System (CARTS) to provide general
public demand response service throughout the City ("curb to curb"). This service complies with
the ADA. This demand response contract provides para-transit services for Georgetown
residents; enabling retail and community services access. On average, City funded demand
response provides 9,126 passengers trips a year. The yearly cost to provide service is $312,000,
of which $208,000 is funded directly by the City.
Facilities - Public Buildings and Parking Lots
Georgetown Inspection Services ensures accessibility compliance of all new construction,
remodels, renovations and alterations of public buildings and public parking areas.
Georgetown Inspection Services is committed to maintaining public buildings and public
parking for ADA compliance and to investigate and act on opportunities to improve access to
public facilities on all Capital Improvement Projects. The City fully supports the access of
service animals, as outlined by the Department of Justice, regulations implementing title II
(State and local government services), published in the Federal register September 15, 2010.
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Facilities - Parks, Recreation Facilities and Programs
Georgetown Parks and Recreation is committed to providing access to recreational areas and
programs for individuals with disabilities. The Parks and Recreation Department’s Capital
Improvement Plan identifies park renovation projects to provide ADA compliance.
Additionally, the City will ensure facilities are in compliance as they are altered or replaced.
Georgetown Parks and Recreation operates programs and activities when viewed in their
entirety are accessible and usable to individuals with disabilities. The City achieves this through
redesign of equipment, reassignment of programs to accessible sites, alteration of existing
facilities and construction of new facilities. The City shall give priority to methods that provide
the most integrated setting for individuals with disabilities.
3.2 Public Safety
Access to 9-1-1 Services
The City of Georgetown provides direct access via TTY (text telephone) or computer-to-
telephone emergency services, including 9-1-1 services for persons who use TTY’s and personal
computers.
Emergency Management
The City of Georgetown Emergency Management works with Williamson County to develop,
maintain and facilitate the all- hazard Emergency Operations Plan as required by Local, State
and Federal statutes and laws. During all emergency planning (Mitigation, Planning, Response,
Recover y) the City is committed to be in compliance with the ADA requirements as outlined in
Title II Chapter 7 of the ADA. The Office of Emergency Management ensures that all parties
with responsibilities under the Georgetown Emergency Operation Plan (EOP) are aware of
ADA requirements and that all programs, documentation, and third party agreements are also
in compliance with ADA through the review of the EOP every five (5) years. Annually
Georgetown Emergency Management reviews individual select appendices of the Plan for ADA
compliance.
The Office of Emergency Management utilizes Federal, State, Regional, County, and Local
resources to educate, to provide emergency warning and notifications, and to keep informed
those persons with disabilities within the City. These systems were developed and continue to
be modified after numerous disasters throughout the country and the lessons learned.
Georgetown relies on both voluntary registration and multi prong methods as listed:
(EAS) Emergency Alert System (Federal)
Relay Texas (State)
Outdoor Warning Sirens (Local)
3.3 Effective Communication
The City of Georgetown works to ensure that all communication is as effective as possible to all
audiences. To accomplish this, the City strives to use communication methods proven to be
openly accessible, and , upon request, provide appropriate aids and services leading to effective
communication for persons with disabilities so they may participate equally in the City's
programs, services, and activities. The City uses its website, social media, and other
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communication tools to increase outreach and reduce barriers to accessing City services and
information. Below are some of the ways that online services are providing access to City
information and services.
City Council Meetings: In 2009, the City began streaming City Council meetings live on
Georgetown.org and GTV channel 10. City Council meetings are replayed on GTV at set days
and times and are available at any time for replay on Georgetown.org using a computer or
mobile device. Additionally, the City Council Chambers is equipped with a hearing loop
system. All members of the public who use a hearing aid are able to switch to a channel that
will pick up the audio being transmitted through the PA system. He or she can pick up the
sounds spoken into the PA system’s microphone instead of the hearing aid’s internal
microphone. This results in improved speech understanding because the listener receives a clear
signal without any background noise. If a member of the general public requires other
assistance in attending a City Council meeting or any other public meeting, he or she may
contact the City Secretary’s office at least four days prior to the meeting date so that
accommodations can be made.
Online Payments: City utility bills, municipal court tickets, some permits, and some kinds of
event tickets can be paid online via Georgetown.org.
City Records: Agendas and minutes for City Council meetings and boards & commissions
meetings are available at Georgetown.org. Many other records such as current and past city
ordinances and the local unified development code are also available through the City website.
The City records archival system utilizes a technology called Optical Character Recognition
(OCR) which is able to extract text out of graphic files which makes more City documents open
to the visually impaired and easier to locate through search engines.
City News and Information: City news releases and City project information is posted to
Georgetown.org and to City Facebook sites such as www.facebook.com/CityofGeorgetown and
www.facebook.com/VisitGeorgetownTX. The City uses other communication tools such as the
weekly email newsletter and monthly City Reporter newsletter in the utility bill, as well as,
monthly ads in the Williamson County Sun to provide information on City news and initiatives.
Postcards mailed to customers are used for certain messages such as water restrictions or
information about City elections.
Video: The City provides some messages and information via the City YouTube channel and on
GTV channel 10 and on Georgetown.org. The Public Communications Department seeks to
expand video programming in order to increase exposure to City information and programs.
Website Accessibility: In designing websites for City departments, the Public Communications
Department has avoided using technologies and formatting that are not ADA
compliant/friendly.
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Webpage: The City has created an ADA page on the City’s website located at
ada.georgetown.org.
Through all of these means, the City provides outreach to the community in a variety of ways
for those who may have mobility impairments or difficulty in using certain kinds of electronic
or print media.
Future Communication Projects
The City’s IT Steering Committee has formed a Subcommittee to evaluate ADA considerations
with City wide technology systems. The Subcommittee will make recommendations to inform
the IT Master Plan annual update and future decisions to acquire and implement new
technology systems. The City is in process of implementing a Spanish translation service to
most *.georgetown.org websites.
3.4 Employment
The City of Georgetown does not discriminate on the basis of disability in its hiring or
employment practices and complies with all regulations promulgated by the U.S. Equal
Employment Opportunity Commission under Title I of the ADA. The City has guidelines in
place to eliminate discrimination, against any individuals that may have a disability, in relation
to application procedures, hiring process, compensation, training, advancement and other
terms, conditions, and privileges of employment. In conjunction with these anti-discrimination
guidelines, there are also adopted procedures in place to both determine and provide
reasonable accommodations upon request. These guidelines are conveyed through our internal,
city-wide, “Americans with Disabilities” policy and communicated to those seeking
employment through the City’s employment website . The City’s ADA Employment Policy
governs employment-related complaints of disability discrimination.
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4.0 PLAN IMPLEMENTATION FOR FY 2015/2016
4.1 Self-Assessment and Transition Plan
Title II requires the City to conduct a self-assessment to evaluate the City’s current policies
and practices to identify and correct those policies and practices that are inconsistent with
Title II requirements. In 2015, the City of Georgetown conducted a self-assessment process
for assessment of facilities and public pedestrian rights-of-way to identify any physical or
program barriers to accessibility that might be present. This Transition Plan provides a
schedule that indicates a projected time for resolution and the department responsible for
implementation.
4.2 Public Pedestrian Right-of-Way
In 2015 Transportation Services completed a self-assessment of the pedestrian network in the
public right-of-way. See Plan Appendix D for recommendations and improvement scheduling.
4.3 Public Buildings and Parking Lots
In 2015 the Facilities Department completed a self-assessment of facilities and programming.
Existing facilities, constructed or altered after January 26, 1992, were reviewed for accessibility
compliance and to document deficiencies. They were then ranked by the City’s ADA Task
Force (now the ADA Advisory Board). The facility ranking was determined by the volume of
public interactions. Facilities that serve the greatest number of citizens received a higher
ranking than facilities that primarily serve employees. The ADA Task Force also took into
account facilities that are currently planned for renovations or that will be returned to the
private sector. See Plan Appendix B for recommendations and improvement scheduling.
4.4 Parks and Recreation Facilities
In 2015 the Parks and Recreation Department completed a self-assessment of facilities and
programming. See Plan Appendix C for recommendations and improvement scheduling.
4.5 City Department ADA Representatives
As part of the execution of the 2015 Plan, a City staff representative was nominated for each
department for contact and coordination of ADA issues and implementation of the City’s
Transition Plan. Those representatives conducted training on essential elements of the ADA
Law, Title II requirements and the City’s adopted Transition Plan on August 25, 2016. See Plan
Appendix E for list of identified ADA department representatives.
4.6 Administrative Budget
In FY2016, the ADA Coordinator requested and was funded monies to administer and the
Transition Plan and provide training for City staff.
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5.0 RECOMMENDATIONS FOR NEXT ANNUAL REVIEW
5.1 Annual Review of ADA Transition Plan
The ADA Transition Plan is a living document that will be reviewed, updated, and revised
annually in conjunction with the City’s Capital Improvement Process which begins in February
and the subsequent annual Budget Process. The City’s ADA Coordinator will coordinate
meetings of the ADA Advisory Board, other Advisory Boards as necessary, and City staff, for
annual review of the ADA Transition Plan so that recommendations may inform the CIP and
Budget Processes.
5.2 Data Collection and Organization
Evaluate data collection and organization needs for Transition Plan annual review.
5.3 Self-Assessment for Additional Plan Elements
Evaluate the City’s current policies and practices to identify and correct inconsistencies with
Title II requirements for the following plan elements. Scope and tentatively schedule self
assessments, to the extent funds are available.
Human Resources
Police
Fire
Finance-Purchasing
Municipal Court
Library
City Secretary
Signage
Website
5.4 Effective Communication
Continue development of the ADA webpage as an effective and meaningful resource for City
residents with disabilities. Develop a policy establishing minimum standards and
recommendations for future procurement of website/digital communication technology. The
City will consider purchasing an assistive screen reader software to help with an accessibility
audit for text to voice technology of City websites. Public Communications is currently
reviewing costs and other obstacles to providing closed captioning for our meeting broadcasts
5.5 ADA Training
Continue to develop and refine training materials and opportunities.
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Appendix A
The City of Georgetown
AMERICANS WITH DISABILITIES ACT (ADA)
GR.IEVANCE FORM
Title II of the Americans with Disability Act Section 504 of the
Rehabilitation Act of 1973
Name of Complainant: ______ ___________________________________________________________________
Name of Agent/Representative: ___________________________________________
Address of Complainant: ______________________________________________
Telephone of Complainant ( ) _____________________________Email of Complainant___________________________
Preferred Method of Contact (1) Phone (2) Email (3) Mail (4) Other
DESCRIPTION OF GRIEVANCE
This grievance as it relates to a City of Georgetown: service _______________________ activity___________________
program_______________________ benefit________________ practice_______________ or policy_________________
Provide the date(s) the incident occurred: _________________________________________________________________
Which City of Georgetown Department, if any, is alleged by you to have failed compliance with
the ADA Law?
City Department: _______________________________________________________________________________________
Address: ______________________________________________________________________________________________
Telephone: ( ) _______________________________________________________________________________________
Please identify the names of all City of Georgetown agents, representatives or employees, if any, whom you contend
were involved. (Use additional paper if necessary)
______________________________________________________________________________________________________
______________________________________________________________________________________________________
______________________________________________________________________________________________________
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APPENDIX “A” - CONTINUED
Give a brief description of incident that made the basis of your grievance. Include in your response the identity
of the service, activity, program or benefit you contend your access has been denied or any other manner you
contend you have been subjected to discrimination. Please also provide in your description specific dates, times
and places as well as the names, addresses and telephone numbers of any and all persons who may have
witnessed or been involved in the act or basis of your complaint. (Attach additional information if needed).
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
Please provide a suggested outcome for resolution :
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
__________________________________________ __________________________________________
Signature of Complainant/Representative Printed Name of Complainant/Representative
Date: ___________________________________
Complaints shall be submitted in writing to the office of the ADA Coordinator:
Transportation Services Director
PO Box 409
Georgetown, Texas 78627-1458
OR
Email at –ADA@georgetown.org
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Appendix B
Capital Improvements Completed and Planned, City Buildings
FY 15-25
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Appendix C
Capital Improvements Completed and Planned, Parks
FY 15-215
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Appendix D
Capital Improvements Completed and Planned, Pedestrian
Network FY 15-25
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Appendix E
ADA Coordinator List
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City of Georgetown, Texas
City Council Workshop
January 10, 2017
SUBJECT:
Overview and discussio n on grant funding options for emergency management and eme rgency services -- John Sullivan,
Fire Chief
ITEM SUMMARY:
Overview and disc ussio n on grant funding for the pro vision o f emergency manageme nt and emergency services.
This workshop item will assist in pro viding an ove rvie w to the Emergency Manage ment P e rformance Grant (EMP G) and
Staffing for Ade quate Emergency Response (SAFER) thro ugh the Federal Emergenc y Management Agency (FEMA).
FINANCIAL IMPACT:
TBD
SUBMITTED BY:
John Sullivan, Fire Chief
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City of Georgetown, Texas
City Council Workshop
January 10, 2017
SUBJECT:
Sec. 551.071: Consul tati on w i th Attorney
- Advice from attorney about pending o r co ntemplated litigation and other matters o n which the attorney has a duty to
advise the City Council, including agenda items
- TCS Industrial District Agreement
Sec. 551.072: De l i berati o n about Real Proper ty
- Rivery Blvd. Exte nsion Pro ject - P arcels 17 & 1 8, 1 52 3 & 1521 Northwest Boulevard
Sec. 551.074: Personnel Matters
- City Manager, City Attorney, City Sec re tary and Municipal Judge: Consideratio n of the appointment, employme nt,
evaluation, reassignment, duties, discipline, or dismissal
Sec. 551.086: Competi ti ve Matters
- Renewable Energy Credits
ITEM SUMMARY:
FINANCIAL IMPACT:
NA
SUBMITTED BY:
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