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HomeMy WebLinkAboutMinutes_GGAF_11.28.2018Minutes of Meeting of the GENERAL GOVERNMENT AND FINANCE ADVISORY BOARD (GGAF) City of Georgetown, Texas November 28, 2018 IM171 i M I UL74M The City of Georgetown is committed to compliance with the Americans with Disabilities Act (ADA). If you require assistance in participating at a public meeting due to a disability, as defined under the ADA, reasonable assistance, adaptations, or accommodations will be provided upon request. Please contact the City Secretary's Office, at least three (3) days prior to the scheduled meeting date, at (512) 930-3652 or City Hall at 113 East 8th Street for additional information; TTY users route through Relay Texas at 711. Board Members Present: Tommy Gonzalez, Chair Kevin Pitts Stu McLennan James Bralski Chere' Heintzmann, Secretary 00MAMIMU Filip Vanslambrouck with Itineris v•I I , ii, , I I I City Staff -Preslent. Laurie Brewer, Assistant City Manager Leigh Wallace, Finance Director Chris Bryce, IT Director Greg Berglund, Assistant IT Director Leticia Zavala, Customer Care Director Jim Briggs, General Manager -Utilities Glen Dishbong, Utility Director Danella Elliott, Executive Assistant Trish Long, Facilities Superintendent Eric Nuner, Assistant Parks and Recreation Director Mike abin, Deputy General Manager, GUS Amy Janecka, Finance Admin A Review minutes from the Oct 24, 2018 General Government and Finance Advisory Board Meeting - Amy Janecka, Board Liaison Stu McLennan asked about the need for members not present to be noted on the minutes. Tommy Gonzalez clarified that this was not required. No further questions or comments were made. F11 I I 'I I W, 11 M"A'"t ' I • 111!i11111R11• I , is I B Consideration and possible approval of an enhanced software maintenance & support, busine-9 assurance, and operational software management contract with Itineris, N.A. and to appro funding of $511,250.00 -Leticia Zavala, Customer Care Director I I I , - 1 9 1 � V"Frtl � � ! - 1 1, - . Immmo-em7rim" the basic service level. It will be over a 9 month time span and renewed next year and is needed for the new software that was procured in 2015 and implemented in August 2018. 0=0710MRMETIFTIMITam, a see 6 n w in h re' I k d U iece that gryce 'and Mike Babin helped to answer questions on what a points system looks like in use. Chere' then asked about negotiating a multi -year contract, possibly with tiered service levels, since the services will be needed next year as well. Leticia let the board know that in three years, they will be moving to the cloud and will no longer need the enhanced services. General discussion about multi- �fear contracts, the cost savings, and various options within them followed. Leticia did let the boar& know she priced a 2 year contract and they chose to move forward with the 9 month option. The board this contract is unlike other contracts largely due to the nature of the services needed and the short turnm&&_O time that is reQuired when an issue arises. Mike Babin also went through each line item and explained what the cost was covering. Tommy Gonzalez and Kevin Pitts asked about the usual costs of such services and if other vendors were priced. Leticia explained that Itineris is the only vendor that can provide this service. It was also services have been in place since the new system was implemented. Leticia confirmed it has been in Dlacc. James asked to see what tv es•f tickets have been submitted thus far as a F-aup-e on what the P o Y*W MIOAD) ro would not h% an accurate gauge since the first 3 months after system implementation are not an accurate gauge of longer term needs. 11011161 I Ice with this plan of action and Filip indicated he saw no issue with it. ITT I F by January 2019, and for more information on the points system and tickets submitted so far to be provided in the meantime, 2nd by Chere Heintzmann. Approved 5-0 C Consideration and possible action to recommend approval of an annual contract for facility access control, video surveillance, and security technician to be provided by Convergint Technologies of Austin, TX in the amount of $84,700. Trish Long, Facilities Superintendent; Eric Nuner, Assistant Parks and Recreation Director -----------•--------- kvig d IN U-14 IN I a 6WW#VB 01411,1 11 IN 111---1 ILI IV I I r, I M III, Ig I I ugg*m ILI it I I 1 [61 IN] iffM 1611 (WAYU 0 Im I I ri to MIMI P needed after hours. The after hours work is at no additional cost. James Bralski asked about the number Amm"'Ai, A wwwo '"""WalwMika"Wo wiww,"�,fwwl /-,I' 111FLI-S d IMCK-24ir WC IUSL LIT -CO I-VU-S dII& L1101-C IN ULITC11U, no need to move to a full time employee. WTT =It LL•• Motion to adjourn by Pitts at 5:56pm, second by Chere Heintzmann, approved 5-0. Tommy Gon- ez 4Dat Board Chair Chere' Xintzman Date Board Secretary Amy Janecka Date Board Liaison