HomeMy WebLinkAboutMinutes_GGAF_11.28.2018Minutes of Meeting of the
GENERAL GOVERNMENT AND FINANCE ADVISORY BOARD (GGAF)
City of Georgetown, Texas
November 28, 2018
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Board Members Present:
Tommy Gonzalez, Chair
Kevin Pitts
Stu McLennan
James Bralski
Chere' Heintzmann, Secretary
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Filip Vanslambrouck with Itineris
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City Staff -Preslent.
Laurie Brewer, Assistant City Manager
Leigh Wallace, Finance Director
Chris Bryce, IT Director
Greg Berglund, Assistant IT Director
Leticia Zavala, Customer Care Director
Jim Briggs, General Manager -Utilities
Glen Dishbong, Utility Director
Danella Elliott, Executive Assistant
Trish Long, Facilities Superintendent
Eric Nuner, Assistant Parks and Recreation Director
Mike abin, Deputy General Manager, GUS
Amy Janecka, Finance Admin
A Review minutes from the Oct 24, 2018 General Government and Finance Advisory Board
Meeting - Amy Janecka, Board Liaison
Stu McLennan asked about the need for members not present to be noted on the minutes. Tommy
Gonzalez clarified that this was not required. No further questions or comments were made.
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B Consideration and possible approval of an enhanced software maintenance & support, busine-9
assurance, and operational software management contract with Itineris, N.A. and to appro
funding of $511,250.00 -Leticia Zavala, Customer Care Director I
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the basic service level. It will be over a 9 month time span and renewed next year and is needed for the
new software that was procured in 2015 and implemented in August 2018.
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gryce 'and Mike Babin helped to answer questions on what a points system looks like in use.
Chere' then asked about negotiating a multi -year contract, possibly with tiered service levels, since the
services will be needed next year as well. Leticia let the board know that in three years, they will be
moving to the cloud and will no longer need the enhanced services. General discussion about multi-
�fear contracts, the cost savings, and various options within them followed. Leticia did let the boar&
know she priced a 2 year contract and they chose to move forward with the 9 month option. The board
this contract is unlike other contracts largely due to the nature of the services needed and the short
turnm&&_O time that is reQuired when an issue arises. Mike Babin also went through each line item and
explained what the cost was covering.
Tommy Gonzalez and Kevin Pitts asked about the usual costs of such services and if other vendors
were priced. Leticia explained that Itineris is the only vendor that can provide this service. It was also
services have been in place since the new system was implemented. Leticia confirmed it has been in
Dlacc. James asked to see what tv es•f tickets have been submitted thus far as a F-aup-e on what the
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an accurate gauge since the first 3 months after system implementation are not an accurate gauge of
longer term needs.
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with this plan of action and Filip indicated he saw no issue with it.
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by January 2019, and for more information on the points system and tickets submitted so far to be
provided in the meantime, 2nd by Chere Heintzmann. Approved 5-0
C Consideration and possible action to recommend approval of an annual contract for facility
access control, video surveillance, and security technician to be provided by Convergint
Technologies of Austin, TX in the amount of $84,700. Trish Long, Facilities Superintendent; Eric
Nuner, Assistant Parks and Recreation Director
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needed after hours. The after hours work is at no additional cost. James Bralski asked about the number
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no need to move to a full time employee.
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Motion to adjourn by Pitts at 5:56pm, second by Chere Heintzmann, approved 5-0.
Tommy Gon- ez 4Dat
Board Chair
Chere' Xintzman Date
Board Secretary
Amy Janecka Date
Board Liaison