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HomeMy WebLinkAboutMinutes_LAB_12.19.2017Minutes of the Meeting of the Library Advisory Board City of Georgetown December 19, 2017 The Library Advisory Board met on Tuesday, December 19, 2017 at 6 p.m. in the second floor Small Conference Room, Georgetown Public Library, 402 W. 8th Street MEMBERS IN ATTENDANCE: Pat Baldwin, Michael Barnes, John Hudson, Pete Rose and Thom Sinwell. MEMBERS ABSENT: Lindsay Cooper and Linda Schaffer STAFF IN ATTENDANCE: Eric Lashley - Library Director. Chair Rose called the meeting to order at 6:00 P.M. Regular Agenda A. Citizens wishing to address the Board. As of the deadline, no persons were signed up to speak on items other than what was posted on the agenda. No action required. B. Review of minutes of the November 20 2017 Library Advisory Board meeting_ — Pete Rose, Chair. Motion by Barnes; second by Baldwin to approve the November 20, 2017 Library Advisory board meeting minutes. Approved 5-0 (Cooper and Schaffer absent). C. Introduction of Sheri Miklaski- Community Outreach Librarian. —Eric Lashley, Library Director. Miklaski introduced herself to the board. She recently returned to Georgetown Public Library after working the past 4 years at the Anacortes Public Library in Anacortes, WA. Miklaski is only in her second week on the job, but has already made a number of bookmobile runs with Kalena Powell and has been meeting volunteers on a one-on-one basis. No action required. D. Consideration of the Library Director's report. — Eric Lashley, Library Director. Lashley reviewed the monthly statistics, noting that both visitations and circulation were high for the month of November despite the library being closed 5 days for inventory and new flooring installation. The library received a shipment of new task chairs and 6 club chairs for the magazine area. The City budgets an amount of money each year to allow for furniture replacement and panting, which is how the new furniture purchase was funded. Library Assistant and Storytime leader Jaime Gould was named Employee of the Year at the City's annual employee recognition luncheon at the Sheraton Hotel and Conference Center. Lashley announced that the board will depart from the library at 9:00 a.m. on Saturday, January 13 for a tour of the new Austin Central Library and Twin Oaks Branch Library. Lashley read patron comments from the library's suggestion box for November 2017. No action required. E. Review of the Library's fiscal year 2018 budget. — Eric Lashley, Library Director. Lashley handed out a summary of the library's $2.5 million budget (attached). Lashley outlined the personnel, operations, and capital expenses. He briefly discussed revenues and noted that the library is fortunate to have the Friends of the Library organization to help pay for unbudgeted programs and expenses. No action required. F. Review of Community Resource Coordinator's report — Eric Lashley, Library Director. Lashley reviewed the monthly report from Patrick Lloyd (attached). As the report indicates, Lloyd is seeing a wide variety of patrons in need and it is clear there are often limited services available in Georgetown. No action required. G. Review of WOW!mobile report. - Eric Lashley, Library Director. Lashley handed out Kalena Powell's monthly report (attached). Miklaski noted she and Powell had met with a representative of the Berry Creek Community Association and are now planning to add two stops in Berry Creek. The first stop will target senior residents, while the second stop will be located at the tennis courts/pool area and will serve children. Miklaski also reported that our homebound patronage has increased to over 60 individuals. Hudson asked if volunteers could be used to assist with the homebound service. Both Lashley and Miklaski agreed the library could use volunteers to assist with the program. Barnes asked how a neighborhood can request bookmobile service. Lashley explained that a neighborhood can make a request to Miklaski or Powell. Powell is constantly conducting a cost benefit analysis on the feasibility of stops. No action required. H. Review of library's CommunitySy responses to open ended questions as part of the strategic planning process. — Eric Lashley, Library Director. Lashley passed out responses to two of the open ended questions from the community survey (attached), and reviewed some of the critical comments in more detail. After much discussion, it was clear the overwhelming response to the survey was positive. No action required. Consideration of future meeting dates. — Pete Rose, Board Chair. The January meeting will be held on Tuesday, January 16, 2018 at 6:00 p.m. No action required. Chair Rose adjourned the meeting at 7:00 p.m. Respectfully submitted, Pat Baldwin Secretary f�( tti t, pf Pete Rose Chair 11--08-2077 09 47 AM C 1 1' Y <� F G E O I G E '1' 0 W N PAGE: 2 i81 NOV O V 2�17 I'I NANCIAL STATEMENT (UNAUDITED) 100-GENERAL FUND AS OF: NOVEMBER .30TH, 2017 DOWNTOWN & COMMUNITY SVC PUBLIC LIBRARY ANNUAL CURRENT Y-T-D Y, OF Y-'P-D BUDGET EXPENSES BUDGET PERIOD ACTUAL BUDGET ENCUMB, BALANCE PERSONNEL 5-0210-50•-1.00 SALARIES 1,024,899.00 37,296.81 112,1.36.57 1.0.94 0.00 912,762.43 5-0210-50-101 MERIT 31,739.00 0.00 0.00 0,00 0.00 1.1, 739,00 5-0210-50-103 MARKET 9,437.00 0.00 0.00 0.00 0,00 9,417.00 5-0210-50-105 PART TIME SALARIES 66,050.00 2,054.00 5,99'1.48 9.08 0.00 60,052.52 5-021.0-50-1.09 TEMPORARY PART TIME 46, 450.00 2,919.07 8, 92.1.8'7 19.21 0.00 37, 528.13 5-0210-50•200 TAXES, SOCIAL SECURITY 88,808.00 3,138.5.7 9,949.90 1.0.64 0.00 79,358.10 '5-0210-50-201 WORKERS' COMP 1,311,00 0.00 0.00 0,00 0.00 1, 311.00 5-0210-50-202 STATE UNEMPLOYMENT TAX 1,186,00 0.00 0.00 0.00 0.00 1,186.00 5-0210-50-300 GROUP INSURANCE 176,223.00 6,961.68 20,885.04 11.85 0.00 155,337.96 5-0210-50-301 RETIREMENT 128,727.00 4,'713.69 14,1.9'7.19 11- 03 0.00 114,52.9.81 5-0210--50-303 CERTIFICATION PAY 2,'700.00 69,2.4 207.72 '1,69 0.00 2,492.28 5-0210-50-400 LONGEVITY 25,836, 00 _ , 0.00 ____ 200.67 _ 0.78 __. -__ 0.00 TOTAL PERSONNEL 7.,603,366.00 57,153.06 171,996,44 10.73 0.00 1,431,369.56 OPERATIONS 5 -0210-51-110 OFFICE SUPPLIES 10,700.00 53.04 2,348,13 2.3.30 145.04 8,206.83 5-0210-51-11.2 PERIODICAL SUPPLIES 1.5,034.00 0.00 11,343.54 75.45 0.00 3,690.46 5-021.0-51-12.5 SUPPLIES - 13O0K BINDING 3,250,00 0.00 0.00 100.00 3,250.00 0.00 5-0210-51-142 SUPPLIES, LIBRARY 25,200,00 0.00 2,093.38 62.72 13,710.95 9,395.0 5-0210-51-1,43 PROGRAMMING 17,500.00 0,00 105.00 0.60 0.00 1-7,395.00 5-0210-51-150 POSTAGE/MAILING/FREIGHT 3, 500.00 0.00 2.84,58 8.13 0.00 3, 215A 2 5-0210-51-349 ONE TIME PROGRAMS 3,000.00 0.00 678.00 22.60 0,00 2,322,00 5-0210-51-350 COFFEE SHOP TAXES 3,000.00 0.00 2,91.8.85 97,30 0.00 81.15 5-0210-51-410 TELEPHONE 2,000.00 25.00 75.00 3.75 0.00 1,925.00 5-0210-51-430 UTILITIES 130,000,00 0.00 8,418,25 6.48 0.00 121,581,75 5.0210-51--500 MAINTENANCE EQUIPMENT 2,000.00 0.00 0.00 0.00 0.00 1,000.00 5-0210-51 620 FUEL/MILEAGE 4,000.00 0.00 191.63 4.79 0.00 31808.37 5-0210-51-630 TRAVEL & TRAINING 16,406.00 0.00 0.00 0.00 0.00 16,406.00 1i-02. 10--51-'710 SUBSCRIPTIONS & DUES 6, 475.00 0.00 300.00 4.63 0.00 61 1'75.00 5-021.0-51-810 REFUNDS, JUDGMENTS, DAMAGE 2.50.00 0.3( 4.82) 1.93- 0.00 254.82 5-0210-51-910 VEHICLE LEASE 13.,185.UO 0.00 932.00 8.33 0.00 10,253.00 5-0210-51-911 VEHICLE MAINTENANCE 3,'765.00 0.00 314.00 8,34 0.00 3,451.00 5-0210-51.920 BUILDING ISF 336,393.00 0.00 28,033,00 8.33 0.00 308,360.00 5 0210-51.-930 TECHNOLOGY ISF 202,618.00 0.00 16,885.00 8.33 0.00 185,733.00 TOTAL OPERA`PIONS '795,276.00 '78,34 74,915.54 11.,57 17,105.99 '703,254.47 CAPITAL (A) 5-0210-52-401 BOOKS - AUDIO & CD (A) ].0,200.00 O.UU 2,007.45 31.31, 1,186.64 '7,005.91 5-021.0-52-402. BOOKS VIDEO & DVD (A) 11,250.00 0.00 2,322.17 28.55 889.40 8,038.43 5-0210-52-404 BOOKS - ADULT FICTION 51,550.00 0.00 5,487.28 1.2.71 1,063.34 44,999.38 5-0210-52-405 BOOKS - ADULT NONFICTION 17,550.00 0.00 1,864.15 23.52 2,263.31 13,422.54 5-0210-52-406 BOOKS - REFERENCE 2,000.00 0,00 225.10 11.26 0.00 1,774.90 5-0210-52-407 BOOKS - C811,DRENS 19,627,00 0.00 2,642.40 16.46 587.45 16,39.7.15 5-0210-52-408 BOOKS - YOUTH 10,400.00 0.00 2,306.52 30.82 898.30 7,195,1.8 5-0210-52-409 BOOKS - LARGE PRINT 51100.00 0.00 564.03 19.2'7 41.8.77 4,117.20 15-0210-52-410 BOOKS - SPANISH 1, 950.00 0.00 126.30 7,03 10.77 1,81.2.93 5-0210-52-411 1300KS - DIRECTOR 600.00 0.00 0.00 0.00 0.00 600.00 5-0210 52-412 CHILDREN'S AUDIO/VIDEO 7,400.00 0.00 405.59 8.73 240.26 6,754.15 5-0210-52-413 ADULT MUSIC CD'S 3,800.00 0,00 144.25 5.02 46.3'7 3,609,38 5-0210-52-414 BOOKS - REPLACEMENT 0.00 0.00 19.95 0.00 0.00 ( 19,95) 5-0210-52-415 ELECTRONIC MATERIALS 4,500.00 0.00 0.00 0.00 0,00 4,500,00 5-0210-52.-417 ELECTRONIC REFERENCE 10, 366._00 0.00 - _ 9, 581.71 92.43 ___ 0.00 784.29 TOTAL CAPITAL 156,293.00� 0100 27,696.90 22.59 7,604.61. 120,991.49 TOTAL PUBLIC LIBRARY 2,554,935.00 57,231.40 2'14,608.88 11.12 24,710.60 2,2.55,615.52 TOTAL DOWNTOWN & COMMUNITY SVC 2,554,935.00 57,231..40 274,608.88 11.72 24,710.60 2,255,615.52 "• TOTAL EXPENSES " ` 2,554,935.00 5'1,231..40 2'74,608.88 11.72 24,'710.60 2,255,615.52 1•" REVENUES OVER/ EXPENSES( 2,406,963.00)( 56,841.7( 267,428.16) 12.14 ( 24,710.60)( 2,11.4,824.24) GPL Community Resources Report: 2017 Third Quarter In the second quarter of 2017 GPL engaged a total of 38 patrons in conversations regarding community resources, down from 29 patrons in Q2. This puts GPL on pace to assess and refer 139 patrons in 2017, 65.8% of patrons interviewed in Q2 were female and 34.2% were male; this is generally consistent with the gender breakdown in previous quarters this year. Our patrons' need breakdown is below. Patron Deeds Q3 2017 -, Ernergenc=y IIousing; = Hn. Assistance Benefit As i,lkince Mental IIeaith • Physical Health 1 Ief..xal w l ucation w Other Needs included under 'other' and their frequency are listed below: • Employment — 3 • Older adult care or enrichment — 3 • Grief and loss — 2 • Transportation — 2 • Education —1 • Active domestic abuse —1 • Housing rights/advocacy —1 Q3 requests for financial assistance were the highest of 2017. Mental health and housing remain the next highest needs for our patrons, consistent with Q2. Legal need remains relatively low compared to its high in Q1 Children in the household 31.6% of patrons in need stated that there were children in the household, the highest rate of 2017. Domestic violence 10.5% of patrons in need self -identified a history of domestic violence, the lowest rate of 2017. This includes one patron actively experiencing domestic abuse. The Community Resources Coordinator does not typically ask patrons directly if they have or are experiencing domestic violence. Patrons often volunteer this information. Thus far in 2017, 18.3% of interviewees have volunteered histories of domestic violence. Veterans No patrons reported being veterans in Q3. In 2017, 5 total interviews have been conducted with veterans. Discussion GIRL was able to refer patrons to some sort of service within Georgetown in just 63.2% of interviews, up slightly from Q2 and consistent with Q1. In cases where patrons are not able to be referred locally, common referrals are to Hope Alliance (Round Rock), Safe Place (Austin), and Foundation Communities (Austin). Texas Rio Grande Legal Aid — as of September 2017 -- was not accepting new clients for pro bono legal assistance. That same month, Georgetown Gospel Justice began offering once month, free legal clinics at GPL. The CRC expects requests for financial assistance to continue to rise in Q4 as families struggle to make ends meet during the holiday season. There is also concern for the impending cold weather and the ongoing lack of nighttime shelter for patrons who are literally homeless. BERRY CREEK Starting February 2018 we will be adding Berry Creek to our regular schedule. There will be two stops, two different days of the week (one a.m., one p.m.) visiting on a biweekly schedule (1st & 3`d ). Here are the details. Berry Creek Country Club (Sheri M.) Wednesdays 10am-11am Berry Creek Tennis Club (Kalena P.) Tuesdays 4:30pm-5:30pm There is also talk of possibly adding story time or yoga time to the schedule in the future. We'll see how the first 3 months develops and we'll go from there. Eric has marketing details.... SHERI MIKLASKI We've already started making improvements in operations thanks to the insightful suggestions of our new Outreach Leader! Possible printing changes in Apollo to wowmobile reserved items and the delegation of checking out wowmobile reserves to Sun City patrons on Monday evening with free up a tremendous amount of time to let our growing Outreach Team spend their time collaborating, focusing on growing and improving services and being available in-house to stay connected to the main land. Sheri will be operating the wowmoble on the 1st and 3`d Wednesdays of the month starting January 2018. This day includes Berry Creek Country Club, The Oaks Retirement, Georgetown Charter Academy and Cypress Creek Apartments. Kalena will be at Main on Wednesdays and will provide desk coverage in addition to routine weekly wowmobile scheduling, operations and related duties. SAMUEL MILTON ANDERSON Sam was a wowmobile patron in the Algerita neighborhood for at least 5 years. He absolutely loved to read and enjoyed the escape. His taste in authors spoke to his intellect and perhaps reflected a life he used to live. We had long conversations about the works of McCarthy, Hemingway, Hesse, Faulkner and Chaucer. My fondest memory of Sam was from the Summer of 2016. We were talking about All the Pretty Horses by Cormac McCarthy which led to a conversation about a Peter Paul and Mary song called Hush o Bye (All the Pretty Little Horses) that my mother used to sing to me when I was a little girl and I sang to her in her last few hours before she passed. Sam tried to recall the lyrics to his favorite Peter Paul and Mary song, Stewboll. He was having trouble, so I googled the lyrics and read them aloud. As his recollection returned he began to recite the lyrics with me and wept aloud. He excused himself for crying to which I replied there was no need. He then looked straight at me and asked me if anyone had ever told me that I have," soulful eyes". "No, Sam. I don't believe so. Thank you." He smiled, thanked me and exited the bus. Sam backtracked a few steps, poked his head inside the door and said, "Hey, don't tell nobody that I cried" with a gentle smile on his face. I told him I wouldn't, so I suppose I'm breaking my promise. Sam passed away in September after a lengthy battle with cirrhosis of the liver and Hepatitis C from years of alcohol abuse and heroine addiction. He was found by his buddy and neighbor, Travis, who took care of Sam the last few months of his life and shared the news with Sheri and me last week. "I bet on the grey mare, I bet on the bay If I'd have bet on of Stewball, I'd be a free man today. Oh the hoot owl, she hollers, and the turtle dove moans. I'm a poor boy in trouble, I'm a long way from home." Peter Paul and Mary/Stewball 9 8pm everyday— _ At least twice I've used the posted hours on the web site and when I got the library during the: posted hours the library was closed Early bird hours, 5am-9am and late night 8-12midnight Early bird hours, Sam -gam and late night 8=12midnight— Expand evenings and weekend hours_ — Expand the hours for Friday, Sat. and Sunday to match the rest of the week. Extend Friday and Saturday hours through 8 Extended hours on Sunday Having Sat. and Sun. begin at 10 (like retail stores --that's easier to remember) and close at 6pm on Fri, Sat, and Sun. That is more consistent and easier to remember :)— I wish it opened a little earlier on Sundays, butyl understand that probably isn't an option_ T4-.__--- I work business hours. It would be nice if the library were open until 8 or 9, even on Fridays. I would prefer later hours I would rather have later hours on Friday than the weekdays (my work schedule prevents me from coming in on the other days) It would be more convenient if the hours were broadened (opened earlier, closed later) especially on Sundays. Later at night_ Later hours Fri -Sun - T Later hours more often would help_ —_ Later hours on Friday and Saturday, earlier hours on Sunday/ Later hours on Friday, Saturday, and Sunday. Later on Saturday Later on weekends Later on weekends -- Longer hours an Friday, Saturday and Sunday ... same as weekdays.__—_ Longer hours on Sunday before reports are due for school — longer hours on Sunday, going later in the day More evening hours for those of us who work nights More evening, weekend hours. My best time to come is Sunday around 4, The children's area shuts down a little before 5 and that's where we spend our time. Closing at 6 on Sundays (and closing the children's area at the same time) would help us a lot! Open earlier like 7:30 or 8 am Open later during the week 9PM Open later in the evening ----------.------___--- Open later on Friday and Saturday open later on the weekend Open later on the weekends open later Sat, open earlier on Sun sat and sun until 6 but — Saturday and Sunday hours in particular are not long enough. I wish it opened earlier instead of `closing later_ Sunday 1-6 would be better than 12.5 -also sat 10-6 to be consistent with fri/sat/sun closing at 6 Sunday mornings or sat hours to be same as Friday hours Would like the library to remain open until 8 on Fridays like the rest of the weekdays V Thank you so much for completing our surveyl Are there any final thoughts you would like to share 7real Georgetown recently and find the library an amazing place..... more like a high end where every thing is free ges and the library may just be the best place on plant earth tmosphere. unity treasure Add a button or tab on library page to submit requests for items to consider purchasing. If it already exists, it's not very easy to locate. All citizens of Georgetown can feel very proud of its library. From the physical plant to the staff, the materials offered, the kids room, even the little cafe; it is just wonderful. Thank you for this opportunity to do the survey and to comment. Although I marked several things that are unimportant to me, that does not make them any less _ important to others. As a member of Friends of the GT libary keep the vision looking forward, but please don't repace or forget the past and keep those invotations going too As a very senior library user, I do not get to the library as frequently as I would like. However, it is a welcoming facility, with very helpful personnel. Keep up the good work. As Georgetown grows will there be additional branches built? As I mentioned before, it takes so long to get a popular book. I have waiting months! The library needs to make available these books in a decent time length. I am most grateful for the book mobile. It certainly meets the needs of the senior commun_i_ ac rPfprrPrl to ahnvP I minidd Iilep to cPP thn rhilrlran'q nrpa rearranped to be more welcoming. The area is a good size and brightly decorated, but the front desk faces inward with usually a person staring at a screen. I Being a le to have a snack while looking at weekly is great. I _Best librarians out of ANY library I have been to. Best library ever!!!!!!! --- I Bring back booths for adults in coffee area. Teen booths remain empty. I ,Carry on-! Children are the future in any community. Offer programs to promote reading and getting children in the library. Keep current books and a good selection of them Children's programming is great and always full of families! Children's programming is of utmost importance! Continue to be the focus of the community! _ Could you have more authors or literary experts visit and speak without having a charge for tickets or �rhaps keep the it to a very nominal fee? I_would also love to meet picture book at __ Currently- The children's section is difficult for kids to browse for books. There are so MANY books all on hidden on the shelf. I feel like I must know a title before going to the library 1, Bundle some books together for toddlers- parents could grab a bundle on their way out. 2. Create a listserve for kids to review books for others to get ideas for books to read, 3. Put books on the top of shelves for people to preview. 4. Highlight different books or themes to inspire selections. Don't change your vision radically. You are doing a great job! Don't do awav with the librarv. There are still people who like to read a regular printed book! Eric is the best librarian I know and I have been a school librarian, college librarian, and public librarian myself. Even if I can't get to the library as often as I'd like, I find it to be a very valuable resource when I do ake !t there__ _ __ Find the money, expand the library, embrace and focus more on the children's library and get them hooked on the love of books! Offer LOTS more kids classes both during the day (the homeschool population is huge here and we drive to Liberty Hill library for their awesome homeschool programs). Focus on providing services that appeal to the biggest percentage of residents free -magazine exchange is the best.... another way to recycle FYI for Library Services section - my answers don't mean I don't think things are important, just some of them don't pertain to ME (such as - I no longer have children under 12). Ge!rgetown is growing and changing. As a grandparent I would like to see more creative and different opportunities for toddlers and their parents to participate in Georgetown library and the people that work there are wonderful. We feel fortunate to live in a town that has such a great inclusive library that has something for everyone Georgetown Library in my experience is the most welcoming library in the local area. it is very good at many things, but could see some improvements in expanding its DVD offerings, child play areas, and introducing flash drive audio books. Georgetown Library is a community jewel! Georgetown Library is a wonderful library to take children and have a beautiful time reading books Georgetown library is an asset to ourcommunityf— Georgetown library is an asset to ourcommunityf - - Good Survey Survey -.._---_-- GPL has done well Great job! We love our library! great library_ — _ Great library. Have ae greater selection of ebooksH - have more large print books Hope that the library starts book discussion groups. How about a get to know the staff desinating one person per month. And books, etc, they would recommend. I absolutely adore our library! And I think Eric Lashley does a fantastic job. My husband and I especially enjoy the Sunday music programs and the art displayed. I absolutely love story time and the children's programs at the library. It has made the difference in our family and my children are encouraged to read and learn all while having tons of fun! So thank you!! — -- - -- - -- --- - -- —. ----- - I absolutely love the Hewlett Room with the grand piano and the ability to rent rooms. Thank you!!! [he am a homeschooling mother of five, i truly appreciate all that the library offers for my children. — am glad Georgetown has a forward thinking, open minded director like Eric. I would hope if/when steps down the type of relationships and atmosphere he has worked so hard to establish will be aintained, I am impressed with the programs currently_ available to the homeless. Keep up the Great. Work! - I am proud of our library and its staff and volunteers and the offerings available. 11 tm proud of our library, And thanks toEric. - proud of the way this is Library includes and interacts with most of the population!m slowly going blind. I would like you to have a much larger selection of audiobooks. m surprised that you have this nice room for genealogy but you don't have a group that is volved...one has to go to Roundrock or Sun City... we had a very active group that had 4 different anches besides the main body... many users that frequented the library m very proud of our library. It is one of the nicest I've seen and offers more programs I appreciate all the cd books_. I APPRECIATE YOU BEING A BIG PART OF OUR COMMUNITY. I believe in the premise that a community heart is brought together at its library, People from diverse backgrounds come together for some of the same purposes, to expand our worldview and be together. It is a gift to our children and the world they will inherit. Libraries are the best way to steward a community's well-being, _ I believe the library already has everything to offer. I can't think of any complaints or suggestions for improvement for the library. DO LIKE YOUR LIBRARY I enjoy cominhg to the library, its clean and large enough to feel comfortable and I love the areas you can seit and read, feel the childrens secion is lacking on It's variety of non-fiction books and few to no non-fiction zooalocical books for advanced children to study. My kid is 11 and already is bored with your assortment of non-fiction books. Though we do enjoy read dogs very much I feel very fortunate to have access to the Georgetown library. People are very helpful and the programs are excellent (especially the Sunday music events!). I would like to see literacy classes for parents/children. The library is a much better environment for families than a local bar. I really enjoy Over_drive..so_easy to access books. Great place to relax, read, or researchl I find the online book (audio/ebook) search and check out process to be very awkward and difficult to manipulate, I would like to see an interface I find this library to be most welcoming and helpful. ad an awful experience today, That all booths are for teens. 2pm to close, This is were I felt comfortable before seating & looking over paper work. But for someone over 50 there are no booths anymore. Very very y very sad. Also Melissa Mott told me there were booths upstairs. There were not. With my asthma & bad knees it was difficult to do. All dust & allergens go up. I hope this makes a difference one day, _ I have 4 children -ages 6 mo-5 yr, We love story time and the children's activities! I have always enjoyed librqaries, not just for books, but also for multiple media and technology, the defense of the 1st amendment and a window to the universe. I have been pleased to witness the library's ongoing efforts to be an active partner in our community and I am grateful for the hard work and vision of the director, the staff and the volunteers who make this happen all day, every day. I have not been in the library for a couple of years, but I go into the WOWmobile whenever it comes here. I have only been in GT three years but am very proud and pleased to have this library and its staff in my community, I h o pe, t h e------_ -- I just love our library!! I tell everone about it even folks back home in Phillyll Great ..place, activities Ind fantastic_ people who work there... wonderful environment!-! w that most teens like the horror, vampire, romance stuff. But we need more good books for those of us who do not like that. I like that you can have food, drinks and kids anywhere in the library. I wish that longer books had onger check-out times. 1 like the library, but the selection is much smaller than in Round Rock. Would like more (and more recent) media and books available. I live outside the city limits and should not have to pay to use the library. I would be more inclined to contribute to the library in donations if I was not charged an annual fee. I love and anticipate receiving my bag of books that are delivered to me, thanks for that! I love and appreciate the effort you put into the offerings you give to your patrons, the plethora of books, the dvds, the cultural shows and activities, the welcoming and comfy atmosphere. Please dont change too much! You're perfect just the way you are. I love going to the library whenever I can. ^-___--___^-______.___-_ I love GPL and I am so appreciative of all the time and thought that goes into your offerings, events and practices. I love my library. I always think of it as "My Library " and I never understand why everyone doesn't love it. They are missing so much. I love our library and want to use it more, but programs cause parking problems whenever I finally have off work during open hours. I haven't been inside in a long long time. I love our library! I am especially pleased that when I request that you buy a book that you actually do and that I get to read it first. I also love all the children's programming. _ I love our library! My husband and I are readers and the only thing we'd change is to have more books. I love our Library. It's a welcoming place to sit with a friend and a coffee from the Red Poppy or come and listen to music. The staff are very and you feel _ _ _friendly _welcome. I love taking my kids to story time and the library events and parties when I cant I love the children's programs and hope to see more offered! I love the friendly attitude the library radiates in Georgetown. I love the Georgetown Library!! I love the Georgetown library. Even though I live outside the city limits and have to pay an annual fee, it is more than worth it. I love coming to the library, and feel e_mp_ty_if I am_not able to go weekly. I love the layout of the library, I love browsing the new books as I come in. I would ask that you consider extending the timing of books on hold --my schedule prevents me from coming to claim my books if the book happens to become available early in the week because my window closes before the weekend when I would have come in to pick it up I love the libraries children's programs ------------- I love the library and all the kids programs they offer -- - - --- —---------- --- --------- ----- ___ -----___ --- - I love the library and books and the availability of what I enjoy reading. I'd like more large print books and series books that include the entire series I love the library and the kids scavenger hunts! I love the library, everyone is doing a great job. I love the multiculturalism. It is one of the few places of community in this politically divisive time. V V I love the Red Poppy Cafe and hope it is always a part of the library. Also, I hope they continue to accept Tex Share so those of us who don't have access to such a wonderful library like Georgetown's, can still enjoy it with our membership in our little local library. We absolutely love the second hand _b_o_ok store too! I love the staff and the volunteers, always smiling, friendly and willing to help. I love this library! I love THIS library! _ I love this library. There's just a great vibe -- I love how welcoming y'all are to all populations - children, teens, families, low income, you name it. You've done a great job. I love you guys and Gtown would be at a loss with out you and your services. I love youl I often brag about how great the library is in Georgetown. The events, Cafe, art, layout, etc. is everything you need/want in a local library. Keep up the great work! I ften go to the children's area in the afternoon and evening and some times the staff in that section does not seem to enjoy being there or want to engage with people. it's disappointing. The toys could be updated most seem to be random pieces of things. Quiet toys with less pieces maybe better a sensory table could be amazing on the patio by the children's area(beans,cups and small things to bury). Puzzle checkout could be very awesome. Doing a very good Job thanks! [that rely visit any place besides the children's area but I love the atmosphere of the library and knowing my kids can go and have somewhere to look at books and play a bit indoors. I also really love the erDrive app since I rarely have time to sit down with a book but I can download books and diobooks to my phone easily. I read reviews and you order. Love you guys. I really appreciate the community event rooms the library has. Also, the cafe! — _-- I really appreciate the GPL staff. I know they work VERY hard to serve the needs of the community. I really appreciate the G-Town library! I really enjoy the kids' programs at the library. Story time is a very important weekly acitvity for parents with young kids. I really like that now when I brouse the books from my computer, I do NOT have to go to overdrive to brouse those books. It didi take me a while to figure out how to get those books on my kindle and that I did! have to go i nto overdrive to do that. That's OK. I really like the idea of lending out tools and camping equipment etc. —____.__.__.____...._ _-----------------.._..._.__ I really like the library and still visit daily, but probably won't once I no longer work downtown since it is too noisy everywhere, study rooms included. _ I r ally wish librarians, volunteers, and staff would be more friendly to patrons. I feel like my children and myself are treated like we are an inconvenience. This is from the children's area and adult area. My daughters have excitedly shared book titles and Library finds to employees and have been brushed off. This is the library! I have kids that are excited to read! Please encourage this! -----� _—____._------.__-----__-_---.__.._.._.__—. I stopped paying for my membership because I could not find new releases on the shelves. My options were to put my name on the wait list or buy them at SHP. You should consider having more -than 2 copies of new releases available on the shelves for the 1st yr; I think it is important to have real books and a/v material available. It would be too easy for the government to determine what peopleshouldread, etc., if it were all electronic, I think that the Sunday hours should be expanded to accommodate those people who may only have that day to use the Library. Maybe open an hour later on some evenings too. V I think the Georgetown Library is a very good example of a small-town library, and I hope it will continue to grow and keep pace as the town grows. I've always been impressed by the lirary, its director and staff. I think the library and library staff as well as the red poppy cafe are all very fine. I think the library is already a cultural center and force for improvement in Georgetown. Keep up the good work? I think the library is just about perfect. The music and art are terrific! The coffee shop is great. The staff is super. I'm so glad that there are computers so that folks who don't have home access to the Internet can get on line. Eric, and everybody, is doing a fantastic job! -� I think the library is the best indoor public place in Georgetown. I think the library is wonderful. I remember when we got a public library in my hometown. It was small, but to me it was heaven. The library has become incredible - I remember going there in 2007 and the second floor was pretty empty. No more. think the library's children's area is amazing!! My children love coming to the library and so do II I think y'all are doing a great job! We spend so much time There and even bring friends when they come in from out town. I wish the children's librarians would be a little friendlier. One is precious - warm and welcoming. The others seem annoyed by the kids. think you all do a great job. Best library I've been to ever! I think you are doing a terrific job! 1 think you do a great job! I think you guys are awesome! _ I thoroughly enjoy the Library, especially Second Hand Prose as I am able to expand my book collection as well as my sons. I thoughly enjoy our library. It is a place where I can get my favorite cup of tea, enjoy the peaceful surroundings and art displays and escape from daily hustle and bustle. I truly love this library and count it the very best feature -of Georgetown. So glad you're here. I will always use the library primarily to borrow printed books. I wish that there were more available audio books through Overdrive. I often cannot find any available books to listen to that I haven't already read or that interest me (no I have lots of favorite authors). Also, I wish that you would increase the limit of books on hold through Overdrive. I yvork in the book store and am alarmed at the high quality books the library culls out especially for children. I think the culling standards need to be revisited by experts not just dependent on the number of checkouts. Many of these books can be read or used in the library and returned to the shelf. Provide a basket for books which need to be reshelved. For sure, reassess culled books that have been donated by individuals or local non-profit organizations.. I would like more books on hom_eschooling I would like publishers and critics as well as children's artists to visit and talk. More info on hints on writing children's books and the process to publication. �I would like publishers and critics as well as children's book artists to visit and talk. More info on hints on writing children's books and the process to publication. I would like the checkout periods to be longer and to be able to renew an item !f there's no hold on it. I would like to be able to see the status of my purchase requests. I would like to see a daily story hour for young children and for the play area to change up the toys perhaps quarterly. Possibly have themes and centers. I would like to see the children's area given more_attention. Thank you. _ I would like to see enhanced programs for children U I would like to see the library have cds of the Great Courses available to loan. You can get them used for pretty cheap. I would like to THANK YOU for the new door-to-door service you are providing for people like myself who no longer drive. I can't say enough about this service. I love opening my red bag every other Friday to see what wonderful materials have been placed in there. When I stopped driving one of the things I fretted over was how would I get my books. Even though I very much liked being in the environment of the library itself, this makes my life so much easier. Thank You so much ! Tlibrary. d love for the Georgetown Public Library to have a branch on the west side of the interstate. d love it if there was a payment program when you get behind on late fees or misplace a book ttle while. We, my family would use and visit more of this were available. d love to fiend more time at this library but it is the NOISIEST library I have ever spent time in. tle cafe is okay - it could be improved. - but it's lively to have a spot to grab a coffee right in the Regarding the noise - children, families, adults and even staff are ridiculously loud in sation and activity_This keeps me from spending much time there. love to fiend more time at this library but it is the NOISIEST library I have ever spent time in. The little cafe is okay - it could be improved. - but it's lively to have a spot to grab a coffee right in the library. Regarding the noise - children, families, adults and even staff are ridiculously loud in _conversation and activity. This keeps me from spending much time there. I would love to see demonstrations on cooking, decorating and other hobbies! I'd like to see a cleaner toy I'd love to see extended hours on the weekends. I'd love to see more parent and child programs offered on the weekends for working parents I'm happy with the changes and growth. I'm thankful that the library in a small city like Georgetown is so involved in enriching the lives of others. In my experience, libraries have always been, and hopefully will continue to be places for people to freely (both libre and gratis) access and share information, even politically unpopular information. Thank you for this valuable service. In my opinion, the Georgetown Public Library is one of the finest I've ever accessed (I've lived in larger and smaller communities). In the years we have lived in Georgetown, we have seen the library continuously improving and contributing to the life of the community. Thank you, thank you, thank you for all you do for the citizens of Georgetown to enrich our lives, improve our circumstances, and support our efforts _ Invest in public learning. Order materials the public requests. Feed the desire that already is present. It is a fabulous place now, and I know it will continue to expand in the future. It is a wonderful library. It will be hard to improve services and activities as perfection is hard to improve. LOVE OUR LIBRARY!! THANK YOU ALLH It would be very helpful to group books by their genre, such as mysteries , westerns, sc!-fis, etc. It would make it easier when looking for one type of reading to not have to go over the entire collection to find a desirable selection. It's a wonderful library. It's the best library I have ever had the pleasure of using. I've lived in a lot of places and used a lot of libraries and this one, by far, is the very best. It's so inovative and encourages exploring art and music. It's hard to believe it's in a Republican county._ I've lived many places in the U.S. this is the best library I've ever found!_ Job well done. Thanks for supporting the arts in our community Keep doing a great job. ---------- — Keep the amazing work. The Library was a big deciding factor when looking for a new city to live in, Keep the childrens events/activities alive and well! Us, Stay at home moms depend on these activities for our sanity!! Keep the innovation Keep trying new ideas, programs. You're doing a wonderful job! Keep up Keep up the excellent programs and strive to become the best in every activity within and sponsored by the library. _ _ Keep up the good work Keep up the good work & thank you for having such a great Library! Keep up the good work Eric and get the outside canopy built to give shade to people and keep the Holloway water feature in good appearance. &c i nn +ke n ^d tAinrL I Keep up the good work! Keep up the good work!! Keep up the good work, Eric and staff! _Keep up the good work. _ _ Keep up the good work. Thanks to all the volunteers. Keep up the good work. Enjoy the special displays and events you put on. Please do not turn into a homeless people's haven like some other librarys have. Keep up the good work. I'd love to see more libraries strive to be like y'all. You are a gem and a reflection of the community. Keep up the great work!_ Keep up the great work. We appreciate everthing that yoi do! _ Keep up the pod work!-_----.______._------�__-- ----- - - Keep up your good work, Always a_ pleasure_ visiting the library. -_- Libraries help build tomorrow's future. Don't forget to focus on the children in the community and how you can help them grow_ and learn. Love evertyhing aobut Georgetown Library; it is one in a million because of its friendliness, and helpfuliness. _-------.-_--- Love Georgetown library, best library central Austin and surrounding Georgetown areas! Love the GT library and the helpful_ knowledgeable staff!- love the library - - ---- - --- - - --- ----- --- - Love the library Love the library and all it ofgerrs Love the library and all their services Love the library and updated material it provides. Love the library) _ Love the school art shows and the gingerbread houses. Best of Gtown. Make the dvds 1 week instead of 2. How long does a person need to watch a 2 hour movie, I/ l/ C./ more community involvement for elders I More top authors in the Audio Book collection. It seems there are excessive copies from authorslimited ability.Moved to Georgetown approximately 7 months ago from the Dallas area. GPL is on a par above t Mesquite library and puts the Dallas library system to shame! Thanks, My compliments and my thanks! DouR & nell Benold dbenold@aol.com My favorite place is the Georgetown Public Library _My husband thinks it is the best place in town. I agree. My kids and I absolutely love the children's library and programs! I hope to see funding continue to go to buying more children's books and funding the children's programs. I would love to see more ways for the kids to volunteer to help the community also. The kindness rocks were great. I am so proud to live in a town where my kids can grow up loving the library and reading. My only (very small) frustration is having to wait so long for new release books. My impression is that you usually only have two copies of new books available, can you invest in more copies, especially when the book is very popular? Need more aud!obooks. My eyesight is failing and it is so much easier to listen to a book than read one, even on my kindle. no No —. No comment nn. 1 Inva the lihrarvl No, not really No... Thank you for this survey! _ Not really not really one thought added if it will let me-- one week is not long enough for new arrivals, especially when 2. on my list seem to hit at once! Our library is a precious jewel for our whole community to enjoy. The library director and staff are to be commended on the excellent ways they serve the public. We are so very grateful to see our tax dollars used at the library and used_ well, unlike_ the e_way they have been used on the streets in town_ Our library is already the best ever Our library is the greatest and answers so many needs _ --------- Our whole family enjoys the library) Parking may be a problem as the Georgetown population increases. please bring the tea party for the children Please bring back Tea Party for children please buy more Overdrive audiobooks in non fiction — -- — --------------_—_..� Please don't cut children's programs, Children are the future. More parents need to know these programs exist so that they may be utilized. They are valuable! Please don't show the LBGTQ materials in open areas where young children are exposed. Respect Please — Please focus on children's programs! .lease focus on children's programsl Please have a Spanish class for adults! V PLEASE if you work in the kids area, be warm, welcoming, and approachable. Please increase the offerings of downloadable ebooks and audiobooks. It would be really nice to see ,a larger and more diverse collection ,Please keep the library quieter. It's especially noisy on the first floor. Please make the place more self serve and extend hours to adult u_se. Please remove video games from children's section, and please put more tables out with books on -them and more books at kids eye level to facilitate explorations please sign up for hoopla. the access to audio books is not very good. -Please try to display more "normal" art forms than those on display now. I am discusted every time I walk down the stairs and see that oversize, grotesque male statue at the bottom of the stairs. How about more "reality and less fantasy for a while? Probably not achievable but if possible Library parking should be restricted to down town events attendees as they tend to stay too long and make parking difficult for Library user's to find nearby parking,_ Really appreciate the general atmosphere and attitude of staff. Have often overheard interactions thatwould normally be very daunting but were handled very deftly by various members. Also Friends of library/ Second Hand Prose is a treasure. --._. .—.. — __-------.-----_--_-- Really like the new book reserve system. I come in twice a week to return and pick up more books. Thank you. Since the new library was built it has served the community well. It has now reached the full capacity Invnl_alnno With nnrkino Tho rlirprtnr Mr Frir I achlav and hit ctaff are doine an excellent lob. stop trying to be everything to all -stick to your mission -supporting reading & information via books, ebooks, dvds etc _ terrific job -------- Thank you for all that you do! Thank you for all you do! I've been visiting your library since 2010 and it's continued to grow and improve! I love Kindness Rocks!_ Thank you for all you do. The Georgetown Library is very welcoming and is a beautiful, calm place to visit. I always enjoy it - whether I am picking up a book or connecting with a local community group that meets there. Love that the Red Poppy is there for snacks/treats Thank you for being available to the community _Thank you for being such a wonderful place to go and relax_ Thank you for being there. Thank you for continuing to nurture our community with the programs and books available, _ THANK YOU for creating HOMESCHOOL HAPPENINGS! There are hundreds of homeschooling families in Georgetown and W!ICo, and we truly appreciate the scheduling of events for homeschooled children.:) Thank you for doing this survey and considering feedback. :) may you be blessed —_ Thank you for helping to make the current Library so nice for us and for your interest to improve the services and environment of the Library for the future. Thank you for making my life as a semi invalid more tolerable! Thank you for making this the best library ever! Thank you -for provide such excellent and varied programs and being so involved with our community, Thank you for providing such a beautiful center in our community Thank you for providing the current wide fiction selection and the genealogical section. I/ Thank you for your continuing efforts to build and sustain a vibrant place for community efforts., thank you for your services _ Thank you library for all you do and provide! Thank you library, for everything you do! I make great use of the ability to reserve books. I have a disability that prevents me from spending lots of time on my feet. I would never be able to provide the variety of book to my children and find the perfect book for myself,f without the amazing reserve service. _ Thank you to all staff, they are very friendly and helpful. The children's activities are awesome, Thank you very much for the survey_ and -I love_ the library and everything you offer. Bless you Thank you! _T_hank you! Thank you, I love the library, — — _ Thanks for all you do to make our library the absolute best, and having a fantastic staff work for you. Thanks for all your hard work _ M the 2025 questions are not important enough for me to answer as I am almost 801 The adult coloring circle is a great program. Would like to see more programs like that. Throughout the day and evenings, also for weekends The blank blocks in "library Services" do no register_ I'm guessing_ because of my computer.------------ _ The children's area is very noisy. The electronic library is rather pitiful and the wait time is ridiculous for new books. I will probably have to wait 35 weeks for Sue Grafton's new book "Y." I am 75th on the list and you have two books! This makes your e-library almost totally useless. The Georgetown Library is a jewel! A real asset to the entire community. Hard to think of anything to improve!The Georgetown library is one of the biggest assets for our community. Keep it a showplace. The Georgetown Library sets the bar quite high for what every small town library dreams it could be. The Georgetown Public Library already meets so many of the perks and needs of the community... the staff is amazing, the events are rewarding, the communal space is inviting and safe. The Georgetown Public Library is a great resource for the community. As Georgetown grows and becomes more diverse, I hope the library continues to serve the needs of all the community. It will take some work to make sure this happens. the GPI- is an exceptional resource for the community as well as the people associated with it The GPI is one of Georgetowns greatest asset. Keep on serving the community in arts, culture and activities for all the citizens. I LOVE GPM _ he idea of cooking classes in the library is concerning. With the prevalence of food allergies, we already choose to avoid the library for many events because there are lots of kids events that are handing out candy, even things like Reese's Peanut Butter cups which are a nut allergy nightmare. Food does not have to be the default treat. The library is a gentle place to be, I always smile when I walk through the door. Thank you for being there. The library is a great place ... a real center of activity for our community. I love the heavy usage that it enjoys. May it ever be so! ----_----...___ The library is a treasure! We need more parking space. The library is a wonderful and welcoming place ..... a very large PLUS to our city!! Thank you I/ l/ -he library is a wonderful place to enjoy the joy of learning through reading. — _ The library is community -based now, it seems to me. My only concern, that of diversity, may be that Georgetown's Hispanic and black members are of small numbers. The library is doing a great job of offering many venues to the city of Georgetown. From special children's programs, teen programs, to music programs and tax and craft classes it is a wonderful asset to all the us The library is great! 'The library is my favorite place in G'town. A way to have books delivered to my home might be useful in the future. The Metropolotian Library System in Okla. City had such a program. It worked through the postal service. They may have had a grant. —T-_------_-- The Library is providing a great venue for citizens now in many ways and I hope you continue and add improvements! The library is so very much better than it was in 1981 when we moved here. Especially since it hires professional librarians. I had to go to the Southwestern library to help my children get material to write high school papers then.__ The library provides necessary services with a welcoming environment and knowledgable staff. — The library rocks! the only problem I have is that many times, books I've turned in have stayed on my account and auses Issues. Fixing check -in processes would be great. The people who work the front desk are very helpful, but seem to be short staffed at times. Would be nice if more than two people would be available when it gets busy. — The primary reason I wanted to complete this survey is this: in the past we were a family that went to �he library almost weekly, But since moving to Gtown, I avoid taking my child with me to the library. It really bothers me that you have so many computers w/ video games in the kid's area. My son does NOT want to look at books at the library. He only wants to play video games. To me, this is the exact opposite of the what should happen.The quality of life in Georgetown is much enhanced by its public library The WOW is wonderful, especially for us in Sun City. Saves having to drive the 8 miles to the main library! There should be more fun activities for young adults. I feel like the Library mostly caters to kids and seniors. -------- ------------------._..----- —.------- _ ----- ---_-_ ___ -- _.__._ _-----------------__---____----------- This is the best library I've ever known in all the many places I've lived --just keep doing what you're doing, You're my home away from home. This is the noisiest library I have ever been in - I attempted to study here on multiple occasions and could not concentrate due to the noise so I drove farther to find a more suitable study space. - find — --_-_-- -- Thouogh I do not have a library card, I am very proud of our library. I bring out of town visitors to our library and they are also impressed. We absolutely LOVE our library! 1 have 3 children (ages 2, 8 & 10), and we have been attending MANY kids' events since we moved here in 2008. 1 often tell people how spoiled we are because we have such a great library. I'm sure even after my children are grown and gone, I will continue utilizing our awesome library. —___.---_---------- —__.—_____._.______---_. _ _ _ _ We absolutely love our library! The kids' area and programs are just awesome! I have a 2 year old, 8 year old, and 10 year old, so we've been attending story times and summer programming and tween programs for a while now. We LOVE all of the stuff our kids' librarians do! �_— We are absolutely against the word "progressive" being used in ANY of the Georgetown slogans &' whatnot. The word has several meanings & can be construed sending the wrong message!!! We are blessed to have such an active, usable library in GT ---------------- We are grateful to have a library that is always striving for excellence. __ _ _ _ __ We are so appreciative of the caring and quality of the staff and direction forged by the leaders of the Georgetown Library. It is not an easy task to continue to bring an open environment for discussions, art, music, etc. to our community.—_ We come to the library every Friday after school. It would be helpful if hold items could be held on the shelf for 7 days. There have been several occasions where we checked out reserved shelf items on Friday and then received an email on Saturday informing us we had items waiting on the shelf for us. If you had a 7 day hold, the books would still be on the shelf when we came on our weekly trip to the library. Thank you! We have been going to story time at the library for four years. It is a part of our life. We love our library! We live in Leander and have library cards to all the surrounding towns. You guys are hands down the best! I've yet to reach the limit on books checked out (90 is my record) and I'm so astounded that I can reserve books to my heart's content. Thank you! As a mom of three small homeschooled boys, you are making quality literature affordable and doable. Only request, could you make the holds be available for pick up for 7 days? Then I can come in once a week instead of randomly, and never miss! We live story time and borrowing books!We love and appreciate the GIRL and especially the WOWMobile to Sun City. We love children's story time, extensive children's book selections, and the great play area- keeps the library relevant and worth visiting often in this electronically -accessed world! We love GPL! we love or library you are th best We love our library_ especially the children's programming! We LOVE our library and have utilized the awesome children's programs and events for 10 years now. They do an awesome job and offer so much! We love our library and our librarians. we love our library and visit at least once/week. we hope that as more and more families move to the georgetown area that the library will continue to grow their children's book collection and children's programming so that everyone in our community has access to children's books, to literacy programs, and for kids to havespace where reading and literacy is encouraged and fostered. _ _a We LOVE our library! The programming (especially for children) is phenomenal! We love the children's programs. Keep them up! We love the Georgetown Library and thanks to all staff We love the GPI. and prefer it to other area libraries. It has a great atmosphere that we enjoy, We love the library and would love more activities for babies, toddlers, and kids during the morning and day hours that will help them flourish! We love the library and would love more activities for babies, toddlers, and kids during the morning and day hours that will help them flourish! We love the library! We love this library. As previously mentioned in the survey, we do not live in Georgetown; we choose to belong to this library. Everything about is is alluring to us -we are avid readers. The selection of new and existing titles is Impressive; the staff is always helpful and gracious. We appreciate how responsive the team is to the demand to new releases -Le, I was on the list recently for The House of Spies from Dan Silva and was 147 on the list -conceivably years -but they bought 14 copies. _ G� V 61/ We love your library We need a We travel frequently so we buy books from your library store to take along with us_ .hat a wonderful asset this is to our community L is Wired Wednesday? I do feel the staff members are serious (as opposed to friendly) but I love rary in Georgetown and am very thankful for all it does with the community, for the community e provisions.ever I ask the library to purchase a book or DVD there is no response to my request. The only now the request is granted is when I am notified my item is available. This can takeweeks_here were away you could have more parking available. This is becoming a serious problem peak times. ------- you had a larger selection of Ebooks.mited free activities for babies and toddlers, the library has provided a fun atmosphere, where excited to go to each week. Wonderful staff Would like more info through e mail Would like to see better selections of kids books and series and also more tween & young adult books Yes, that often if I look for a popular book, I rarely can get it for weeks and months. Seems the library doesn't buy added books. You areall doing a great job. Thank you. You are all so awesome. I can't believe I ever lived in a community without the likes of you You are doing a great job You are doing a great job! Keep it up! You do a great job, thank you! You guys are amazing, you guys are constantly making me redefine the antiquated narrow view of what a library is. Keep up the good work You guys rock and I believe the staff works hard to keep the library as fantastic as it is. I love coming here to read, study, or simply get out of my house without necessarily spending money. Though I do love the muffins at the cafe downstairs... You have a nice place. You need at least 2 more employees because of increased workload/patrons, esp. at the front desk and the reference desk. You need more biographies otherwise it's an excellent library Your homebound service is absolutely wonderful ---miss Michele Harber, but the new lady, Sheila, is doing a fantastic job._ Your online presence is awesome! Love your website, catalog, online account management, self - checkout service. You are doing an excellent job of reaching out to all segments of the community and making th e library an appealing place. Cafe and Second -Hand Prose great additions. Could spend whole days there ... Thank you!!. Your selection of both fiction and now fiction seemed geared to a young (teenager) population and not an adult one.Formerly a resident of sueban Atlanta and East Coast FL I bekieve both locations offered a better selection of new issues , Your Staff are wonderful! You're great as you are! Keep up the good work! But please label all plants outside so we can learn what they are called.