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HomeMy WebLinkAboutMinutes_LAB_09.04.2018.T inutes offffe—ffi`919i170 Library Advisory Board City of Georgetown September 4, 2018 The Library Advisory Board met on Tuesd.y, September 4, 2018 at 600 p.m. in the first floor conference Room, Georgetown Public Library, 402 W. 8th Street MEMBERS IN ATTENDANCE; Pat Baldwin, Lindsay Cooper, Michael Kelley, Pete Rose, Linda Schaffer, and Thom Sinwell. . 0 * I - . * I 1 0 11 A. �q:�MzenLs wis 1 to address t . As of the deadline, no persons Were signed up to speak on items other than what was posted on the agenda. No action required. B. lbo �u ust 7 2018 Librar tsar Pete Rose, Chair. Motion by Sinwell; second by Kelley to approve the minutes of the August 7, 2018 meeting. Approved 6-0 (Hudson absent . �res n —and discussion onMhe 2030 C arehensive Pla —Susan Watkins, Housing Coordinator and Nat Waggoner, Long -Range Planner. Susan Watkins, Housing Coordinator for the City of Georgetown, gave a PowerPoint presentation explaining the process the City is using to update the 2030 Comprehensive Plan. The Comprehensive Plan helps guide future development and assists the City with allocating resources. Some elements of the current plan have not been addressed: Health and Human Services and Public Buildings and Facilities. Both of these areas are of concern for the Library Advisory Board. Board members had questions concerning the current demographics of Georgetown and demographic projections for 2030. Board members shared concerns about affordability of housing for young families as well as job opportunities and entertainment venues for young professionals. Watkins encouraged board members to participate in a survey at 2030.georgetown.org or participate in an On the Table event happening October 2, 2018. The On the Table event will coincide with National Night Out. No action required. D. �:o�nsider�atlon of �Lib e �Qirec�tqr's r � - Eric Lashley, Library Director. Lashley reviewed patron comments from the library's suggestion box. Lashley did not have the monthly circulation statistics available to the board but will review August's statistics during the October meeting. Lashley reviewed the Library employee's survey results. Overall, the survey showed employees are very satisfied with many aspects of their jobs, They are proud to work forth City of Georgetown and feel their work is important to our residents. They enjoy working wii their co-workers and feel empowered to do their jobs well. Some of the barriers listed were that they feel the library is understaffed and they are under compensated. Lashley demonstrated a new tool for collecting customer satisfaction ratings. The library is Using 2 simple software product that uses emoticons to represent positive and negative levels of service received at the library. The current set-up only captures the patron's emotions and does not capture any data as to why they were happy or unhappy with the library's service. In the future, an option may include a comment box if the patron selects a frowning emoticon. Lashley noted a new teen program called Teen Hang will start on September 6 at 5:30 p.m. where teens will beencouraged tuhang out atthe library and play video games. Re1roGame Day will beheld Saturday, September 8between l:OUand S:0]p.m. No action required. E. Discussion of the 14��-Ws Strate ic Pt � — Eric Lashley, Library Director, Lashley handed out a draft copy of the major goals, objectives, and strategies for the library (attached). Lashley asked the board to review the draft and come prepared to discuss at the October meeting. Board members discussed whether to tie some of the objectives to national or state statistics. Lashley will look at some of the national statistics surrounding staffing and collection sizes, No F. Consideration of future meetin, �A-e — Pete Rose, Chair. The next regularly scheduled meeting will be Tuesday, October 2 at 6:00 p.m. - MM Pete Rose Chair 5A 3 -6. W__ 01rol Ig mi&!, miff"mmm W M-W,7407,01F.-M1,31SEMIM The Georgetown Public Library will be a catalyst for an enriched community. M= the community. The purpose of the Georgetown Public Library's strategic plan is to clearly define the library's priorities and services for the next five years, Goal 1: Expand community access to information, collections, and other Library Resources. objective 1: Increase outreach efforts to citizens with limited mobility and access to transportation by use of a bookmobile. mm a. identify neighborhoods which include citizens with limited mobility a access to transportation - ON GOING b. Identify and contact day care providers to set up visits — ON GOING c. Establish liaison with activity directors of nursing homes and assista living facilities — ON GOING cl, Maintain Inter -Library Loan program with Georgetown Independent School District — ON GOING I I Elms= a. Determine staffing schedules and hire staff — ON GOIN b. Hire more staff, as hours increase — ON GOING I Objective 3' Enhance access to library collections through effective marketing strategies 2. Organize a method • • to •- able to recommend ••• to • customers — ON GOING b. Promote reader's advisory through displays of books and booklists recommended by patrons — ON GOING c. Offer ••a talks • •o reviews — • • d. Provide more display shelving for face out display of books — ON GOING e. Organize a One Book/Georgetown Reads program to encourage all residents of Georgetown to read the same book — ON GOING Objective 4: Develop an aggressive publicity program designed to increase the frequency with which Georgetown citizens hear about the library. a, Design promotiona in ormation guides for distribution to the public — 0(1 GOING b, Distribute information about the library through the Internet, local community • and media outlets — • GOING c. Increase public knowledge •• library programs and services by publishing articles in the Williamson County Sun, City Reporter, and other local publications — ON GOING d. Involve staff proactively in community organizations, events, and leadership — • GOING Objective 5: Develop a program that assists citizens in finding information regarding • services. Mate a. Identify and create relationships with nonprofit social services agencies - ON GOING b. Provide space and resources to nonprofit agencies - ON GOING c. Provide assistance for citizens to navigate the social services bureaucracy— ON GOING a. Purchase multiple copies of titles in heavy demand — ON GOING • Streamline acquisitions process — • GOING c. Purchase all books that appear on the New York Times bestseller list — 0 • d. Encourage donations of bestsellers and recently released materials — 0 GOING e. Encourage customers to request materials for purchase — ON GOING Objective 7: Maintain a collection that meets state and national standards. �jtrategles a, Maintain a materials budget that equals or exceeds the median per capita expenditure determined by the Public Library Data b. Set up materials acquisitions plan to target areas of deficiency c. Establish a collection of 4 items per capita — (?) d. Exceed circulation of 8 items per capita — ON GOING e. Maintain a collection in which 25% of the collection is less than 5 years old — ON GOING f.-Weed the entire collection on an annual basis — ON GOING Objective 8: Increase non-traditional library materials �tratggte� ?-, Maintain audio books collection — ON GOING b. Maintain compact disc collection — ON GOING c. Maintain digital video disc collection — ON GOING Goal 11: Attain financial and human resources necessary to meet the service, information, and library program needs of the Georgetown community. Objective 1: Insure staff is adequate to provide basic service whenever the library is open. Increase staff to equal the median FTE as determined by the Public Libra Data Service (PLDS) — (?) i Objective 2: Provide children's librarian in the children's area during all open hours. Em Goal 111. Provide high quality • services that enrich the lifelong • needs for the community. #bjective 1: Provide and improve access to the library's catalog, the Internet, and other ?.ppropriate on-line electronic resources. a. Increase • access to library catalog through the development • an *•• (Application • — ON GOING • Improve the •I Internet web site — ON GOING c, Provide training program for staff and library volunteers — ON GOING d. Provide public terminals, laptops, iPads, and other mobile devices for patrons • • to the Internet e, Train public to use technology effectively within the library — ON GOING f. Develop publicity campaign to inform community of newly added resources — • GOING g, Develop technology plan that will keep the library abreast of technology change and update plan annually — (?) h. Provide wireless Internet access to patrons' personal computers — ON GOING Objective 2: Redesign the reference and non-fiction collection to support independent learners, a. Identify content areas most utilized or requested by patrons — ON GOING b. Continually identify and evaluate materials that support activities of the life long learner —ON GOING c. Collect and maintain genealogy and local history materials that enhance users knowledge and understanding • the • — ON GOING Objective 3: Develop programming to meet the needs and interests of adults. OEM= a. Every three years survey adult users to identify the interests and needs tha are appropriate for library -based programs — (?) b. Conduct continuous • satisfaction surveys — b. Provide space and assistance for Senior University classes — ON GOING c. Seek co-s•onsors from • com m unit",',,',',, • for librar4-based vroXrams h a] s ON GOING • • continuing education • annually in order to improve public library service for adult students — (?) e, Provide space for English as a second language classes — (?) f. Provide space and ii•• for tutoring — ON GOING g. Provide computer assistance — ON GOING Objective 4: Develop programming to meet the needs and interests of young adults (teens) a. Survey young adults identify the interests and heeds that are appropriate for library -based programs — (?) b, Create a space specifically designed for young adults — ON GOING c. Establish a young adult collection of 4 items per young adult, which would include • • Seek co-sponsors from • • groups for library -based programs targeted at young • e. Maintain a Young Adult Advisory Board — ON GOING Objective 5: Develop programming to meet the needs and interests of children. a. Provide storytimes for Spanish speaking children — (?) b. Provide special programs during school holidays — ON GOING c. Provide evening and weekend storytimes — (?) d. ..• a children's collection •i 4 items per child e. Provide adequate space for special children's events such as the summ reading program and other educational and cultural events — ON GOING f. Provide • for children with learning disabilities g. Develop and promote a toy lending • Objective 6: Provide adequate space for library customers to meet and share information and ideas. us= 2. Provide large meeting room for civic and community organizations to meet — • GOING b, Provide large meeting room to hold lectures, concerts, recitals, public forums, book clubs, and cultural and educational events — ON GOING c. Provide small meeting rooms for group study and small meetings — ON • cl, Provide space for public art exhibits, displays, and crafts — ON GOING IM R I 1 1:1• • a. Research the feasibility of operating a too! lending library • Recruit volunteers that can assist with the lending • c. Identify community groups that may wish to partner with the library to establish at tool lending library (?) • Solicit donation • tools for tool library Goal IV: Develop a professional working environment that fosters continuous improvement, teamwork, and creativity. ME-MM 11 _11FMMI T IM, -%% 1. Pt q1RWF# per year or 3 hours of college credit per year - ON GOING #bjective 2: Develop appropriate in-service training program for all staff-. a. Identify staff training needs and customize training plan for each staff member annually -ON GOING b, Train all staff in customer service, teamwork, and communication skills - ON GOING c, Provide standardized training for new hires - ON GOING d. Conduct weekly staff meetings- ON GOING e. Conduct monthly safety training - ON GOING Objective 3: Support staff attendance at conferences, seminars, and continuing education events. a ' identify continuing education opportunities that match employees' training plans and send staff to appropriate events -ON GOING b, Provide annual financial support for both institutional and personal memberships in professional organizations - ON GOING c, Provide financial support for staff participation in professional organizations - ON GOING a, Add paid volunteer coordinator to plan for and train volunteers - ON GOING b. Identify jobs for volunteers and develop work plans with staff - ON GOING C. Recruit, train, schedule and evaluate volunteers - ON GOING d. Identify community groups and organizations that wish to establish formal volunteer with the library - (?) Goal V- Promote the arts and culture in the City of Georgetown and create opportunities for art in public places. MMIMMM =.�ill�l��llifl�v�-:I;llm��� b. Solicit donations of art from local artists — ON GOING c. Commission works of art for City facilities - ON GOING d. Establish a rotating art collection among the various art organizations in Georgetown — ON GOING cultural programming - ON GOING b. Provide meeting room space for cultural events - ON GOING Goal VI: Build relationships and partnerships that support outreach and reflect the community's diversity. I W UM7 =, -nT#rrpl governmental agencies, schools, community organizations, and citizens. a. Establish relationships with other area libraries to share information and pool resources — ON GOING b, Establish contact with area businesses, industries, nonprofit and governmental agencies as potential partners for library programs — ON GOING c. Improve communications with local schools to coordinate resources and collaborate on projects — ON GOING