HomeMy WebLinkAboutRES 012726-5.J - Adoption of City of GT Title VI Nondiscrimitation Plan for TxDot Funded Transportation ProgramsRESOLUTION NO. 0/2724 - 5Z
AN RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
GEORGETOWN, TEXAS, ADOPTING TITLE VI NON-
DISCRIMINATION PLAN; REPEALING CONFLICTING
RESOLUTIONS; INCLUDING A SEVERABILITY CLAUSE; AND
ESTABLISHING AN EFFECTIVE DATE.
WHEREAS, the City, As a recipient or subrecipient of Federal financial assistance, is
required to comply with various non-discrimination laws and regulations, including Title VI of the
Civil Rights Act of 1964; and
WHEREAS, the City, in order to comply with Title VI of the Civil Rights Act, must
develop a Title VI Non -Discrimination Plan that documents how the agency is effectively
implementing its Title VI Non -Discrimination Program; and
WHEREAS, City staff have developed a Title VI Non -Discrimination Plan for the City
Council's review and consideration; and
WHEREAS, the City Council has reviewed the Title VI Non -Discrimination Plan; and
WHEREAS, the City Council finds that adopting the Title VI Non -Discrimination Plan
will be in the best interest of the public, as set out herein.
NOW THEREFORE BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY
OF GEORGETOWN, TEXAS:
Section 1. The meeting at which this resolution was approved was conducted in
compliance with the Texas Open Meetings Act, Texas Government Code, Chapter 551.
Section 2. The facts and recitations contained in the preamble of this resolution are hereby
found and declared to be true and correct and are incorporated by reference herein and expressly
made a part hereof, as if copied verbatim.
Section 3. The Title VI Nondiscrimination Plan, attached hereto as Exhibit A, is hereby
adopted.
Section 4. All resolutions that conflict with the provisions of this resolution are hereby
repealed, and all other resolutions of the City not in conflict with the provisions of this resolution
shall remain in full force and effect.
Section 5. If any provision of this resolution, or application thereof, to any person or
circumstance, shall be held invalid, such invalidity shall not affect the other provisions, or
application thereof, of this resolution, which can be given effect without the invalid provision or
application, and to this end the provisions of this resolution are hereby declared to be severable.
Resolution Number: �i2 ! uo 5, Page 1 of 2
Subject: Title VI Plan (2026)
Date Approved: C)IJO
Section 6. The Mayor is hereby authorized to sign this resolution and the City Secretary to
attest. This resolution shall become effective and be in full force and effect immediately in
accordance with the provisions of the City Charter of the City of Georgetown.
PASSED AND APPROVED on the 13' of January, 2026.
ATTEST:
OF GEORGE
t
/ / ".1Z
Robyn De more, City Secretary Josh chro r, Mayor
APPROVED AS TO FORM:
JLr-�
Skye M sson, City Attorney
Resolution Number: O!Z 7?6 —S '7'' Page 2 of 2
Subject: Title VI Plan (2026)
Date Approved: 01 /Z ilm
GEORGETOWN
T E X A S
TITLE VI PLAN
January 2026
Contents
Introduction..................................................................................................................................................2
TitleVI Coordinator.....................................................................................................................................3
Title VI/Nondiscrimination Policy Statement..........................................................................................4
Procedures for Processing External Discrimination Complaints
..........................................................5
External Discrimination Complaint Tracking..........................................................................................6
Accommodation for Limited English Proficient Persons.......................................................................6
PublicParticipation......................................................................................................................................7
Solicitation of Bid and Contract Provisions..............................................................................................8
Data Collection and Analysis.....................................................................................................................8
Appendix 1 - General Assurances.............................................................................................................9
Appendix 2 - Title VI LEP Four Factor Analysis...................................................................................21
Appendix 3 - City of Georgetown Organizational Chart.....................................................................25
Appendix 4 - Dual Language Guide for Published Materials.............................................................26
Appendix 5 - Public Engagement Philosophy.......................................................................................29
Appendix 6 - Title VI Web -page and Online Complaint Form...........................................................31
Appendix 7 - Written Complaint Form..................................................................................................32
Appendix8 - Complaint Log....................................................................................................................36
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Introduction
The City of Georgetown is committed to fair and equitable treatment of its citizens and takes its
responsibilities seriously. As a recipient of Federal financial assistance, the City of Georgetown is
required to comply with various non-discrimination laws and regulations, including Title VI of
the Civil Rights Act of 1964, which provides that:
"No person in the United States shall, on the grounds of race, color, or national origin,
be excluded from participation in, be denied the benefits of, or be subjected to
discrimination under any program or activity receiving Federal assistance under this
title or carried out under this title."
The Federal -aid Highway Transportation Act of 1973 added sex to the list of prohibitive factors.
Disability was added through Section 504 of the Rehabilitation Act of 1973. Age was subsequently
added in 1975 under the Age Discrimination Act.
The Civil Rights Restoration Act of 1987 broadened the scope of Title VI coverage by expanding
the definition of the term "programs or activities" to include all programs or activities of Federal -
aid recipients, sub -recipients, and contractors, whether or not such programs and activities are
federally assisted.
Title VI was further defined in 1994. Executive Order 12898 - Environmental Justice (EJ), directed
Federal agencies to identify and address the effects of all programs, policies, and activities on
"minority populations and low-income populations."
In 2000, Executive Order 13166 - Limited English Proficiency (LEP), was also signed into effect
requiring Federal agencies to assess and address the needs of otherwise eligible limited English
proficient persons seeking access to the programs and activities of recipients of Federal financial
assistance.
The objectives of City of Georgetown's Title VI Non -Discrimination Plan are:
1. To maintain an effective Title VI Policy Statement and Title VI General Assurances
(Appendix 1);
2. To document Title VI Limited English Proficiency (LEP) Four Factor Analysis (Appendix 2)
to aid in the City's transportation related communication efforts;
3. To maintain and improve procedures for filing, processing and documenting complaints by
persons who believe they have been subjected to discrimination under Title VI in a City
program or project;
4. To maintain and support a Title VI coordinator who is responsible for ensuring compliance
with Title VI of the Civil Rights Act of 1964 and pertinent directives;
5. To document efforts to respond to Texas Department of Transportation, Civil Rights
Division, Title VI review of the City of Georgetown;
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Tifle VI Plan T
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6. To establish procedures to annually review Title VI compliance of specific program areas
within the City of Georgetown
Title VI Coordinator
The organizational chart included in Appendix 3 shows the relative position of the Title VI
Coordinator within the City's structure. The Title VI Coordinator is the Transportation Manager.
The Transportation Manager works to ensure the requirements of Title VI are enforced by being
the point of contact for Title VI implementation and monitoring of transportation programs and
activities receiving federal financial assistance. The Transportation Manager will also review and
respond to discrimination complaints and work together with all department directors to ensure
the successful implementation of and compliance with the City of Georgetown's Title VI plan and
submission of reports to the Texas Department of Transportation, Civil Rights Division.
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Title VUNondiscrimination Policy Statement
The City of Georgetown, as a recipient of federal financial assistance and under Title VI of the Civil
Rights Act of 1964 and related statutes, ensures that no person shall on the grounds of race, color,
or national origin, be excluded from participation in, be denied the benefits of, or otherwise be
subjected to discrimination under any Department programs or activities.
Josh
City of Georgetown
Title VI Plan
January-26
Page 4 of 36
Procedures for Processing External Discrimination Complaints
Complaint Procedure
This Complaint Procedure is established to meet the requirements of the Title VI of the Civil Rights
Act of 1964. It may be used by anyone who wishes to file a complaint alleging discrimination based
on race, color, sex, age, disability, or national origin in the provision of services, activities,
programs, or benefits by the City of Georgetown.
A complaint regarding Title VI of the Civil Rights Act of 1964 should be in writing and contain
information about the alleged discrimination such as name, address, phone number of
complainant and location, date, and description of the problem including whether it is related to
race, color, sex, age, disability, or national origin. Alternative means of filing complaints will be
made available for persons with disabilities upon request. The complaint should be submitted by
the grievant and/or his/her designee as soon as possible but no later than 180 calendar days after
the alleged violation.
How to File
Complaints may be submitted:
• Online: https://records.georgetowntexas.gov/Forms/TitleVIForm
• By Email: ada@georgetowntexas.gov
• By Mail or In Person: Lua Saluone, P.E., P.O Box 409, Georgetown Texas, 78627
• Alternate formats and language assistance are available upon request for individuals with
disabilities or limited English proficiency (LEP). Please contact the Title VI Coordinator
with an accommodation request.
An online complaint form has been established and is available at the City's Accessibility to City
Services web site. A copy of the complaint form is attached in Appendix 6.
Acknowledgement and Review
Within 10 calendar days after receipt of the complaint, the Title VI Coordinator will acknowledge
receipt of the complaint and may, at his/her discretion, meet with the complainant to discuss the
complaint.
Within 15 calendar days of the meeting, the Title VI Coordinator or his/her designee will respond
in writing, and where appropriate, in a format accessible to the complainant. The response will
explain the position of the City of Georgetown and offer options for substantive resolution of the
complaint. If the complaint is related to transportation program and activities, then the City shall
forward the complaint to TxDOT within 10 days of receipt.
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If the response by the Title VI Coordinator or his/her designee does not satisfactorily resolve the
issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days
after receipt of the response to the City Manager or his/her designee. Within 15 calendar days after
receipt of the appeal, the City Manager or his/her designee will meet with the complainant to
discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the City
Manager or his/her designee will respond in writing, and, where appropriate, in a format
accessible to the complainant, with a final resolution of the complaint.
External Discrimination Complaint Tracking
All Title VI Complaint records will be retained for a minimum of three years.
Complaint Logs (Tracking)
The City utilizes the software Laserfiche to assist with workflow and records management across
the City to make operations more efficient and customer friendly. The online complaint form is
part of this Laserfiche system which has been established to track and monitor complaints received
concerning Title VI complaints:
htti2s://records.georgetowntexas.gov/Forms/TitleVIForm
The City of Georgetown has also created a written complaint form that will be available for
download or to the public at any of our customer service locations (Appendix 6). If a written
complaint is received in a format other than the Laserfiche form, the Title VI Coordinator, or their
designee, will enter all complaints into the Laserfiche system to track all future complaints.
Accommodation for Limited English Proficient Persons
Four Factor Analysis
The City of Georgetown is committed to taking reasonable steps to provide meaningful access to
municipal services for Limited English Proficient (LEP) persons — those who do not speak English
as their primary language and who have a limited ability to read, speak, write, or understand
English. The City of Georgetown has completed the Title VI Limited English Proficiency (LEP)
Four Factor Analysis (Appendix 2).
The City of Georgetown will provide the appropriate level of oral interpretation and written
translation services based on the four -factor analysis. Members of most language groups will at
least receive written translation services when requested.
If LEP persons need to contact the City by phone, the City has access to an on -demand, over -the -
phone interpreter service. This service provides access to more than 200 languages.
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Title VI Plan )anua ry
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Dual Lan cage Practice for Published Materials
The City has a written document that guides decisions on what materials need to be translated to
Spanish language (Appendix 4).
Compliance with Title VI includes ensuring that no minority or low-income population suffers
"disproportionately high and adverse human health or environmental effect" due to any
"programs, policies and activities" undertaken by any agency receiving Federal funds. For projects
with federal funding, the City of Georgetown plans and executes its transportation programs and
projects in accordance with the rules, regulations and procedures established by the Texas
Department of Transportation's (TxDOT) Environmental Manual and the National Environmental
Policy Act (NEPA) process. The process is updated and maintained by TxDOT's Environmental
Division (ENV). The NEPA process, Title VI of the Civil Rights Act and related statutes, and
Executive Order 12898 on Environmental Justice are incorporated in the processes to ensure
nondiscrimination and identify and address any disproportionately high health and
environmental impacts to minority populations and low-income populations.
Public Participation
Every Federally funded transportation project undertaken by the City of Georgetown includes a
public participation plan. The following objectives are included in each plan:
• Establish early and continuous public participation opportunities that provide timely
information about transportation issues and decision -making processes to all interested
parties;
• Provide reasonable public access to educational, technical, and policy information to
enhance the public's knowledge and ability to participate in the development of the project;
• Provide adequate public notice of participation opportunities during the development of
the public participation plan, and time for public review and comment at key decision
points in the planning process;
• Ensure that public participation opportunities are held at convenient and accessible
locations (in compliance with the Americans with Disabilities Act of 1990) and times
Individual projects
As the City develops individual transportation projects and programs, one of the required
elements is the development of communication or public participation plans. Examples of City led
projects with public participation plans during the period of 2023-2025 include: Austin Avenue
Corridor Study, FM 971 Widening Project and SH29 East Widening Project. All three projects
included a formal public participation plan and analysis of language proficiency, environmental
impacts and targeted community engagement.
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Solicitation of Bid and Contract Provisions
The General Assurances DOT Order 1050.2A are included in the City of Georgetown standard
bid/contract documents for transportation projects. The provision of the General Assurances
(Appendix 1) in the bid/contract forms provides the inclusion of the U.S. DOT Standard Title VI
Assurances in all current and future solicitations including the clauses in Appendix A and E of the
General Assurances.
Data Collection and Analysis
In analyzing City demographics, the City of Georgetown uses statistical data on protected groups
available through the US Census Bureau. The City also conducts a bi-annual Citizen's Survey to
assist in identifying and prioritizing the needs of the various population segments within the City.
Planning studies, such as the City of Georgetown Transit Development Plan, utilize this data to
ensure an equitable distribution of future transit benefits to targeted populations, including low
income, elderly, people with disabilities and zero -car households.
New road projects also have a potential to split or isolate neighborhoods in whole or in part. To
minimize the potential adverse effects on affected populations, for all federally funded projects,
the City will create demographic profile maps of low-income and minority populations near these
project areas and will ensure meaningful access to project information in accordance with the
City's Dual Language Guide for Published Materials (Appendix 4).
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Appendix 1- General Assurances
THE UNITED STATES DEPARTMENT OF TRANSPORTATION (USDOT)
STANDARD TTTLE VI/NONDISCRIMINATION ASSURANCES
DOT ORDER NO.1050.2A
The City of Georgetown (herein referred to as the 'Recipient") HEREBY AGREES THAT, as a
condition to receiving any Federal financial assistance from the U.S. Department of Transportation
(DOT), through the Federal Highway Administration (FHWA), is subject to and will comply with
the following:
Statutory/Regglatory Authorities
• Title VI of the Civil Rights Act of 1964 (42 U.S.C. § 2000d et seq., 78 stat. 252), (prohibits
discrimination on the basis of race, color, national origin);
• 49 C.P.R. Part 21 (entitled Non-discrimination in Federally Assisted Programs of the
Department of Transportation -Effectuation of Title VI of the Civil Rights Act of 1964);
• 28 C.P.R. section 50.3 (U.S. Department of Justice Guidelines for Enforcement of Title VI of
the Civil Rights Act of 1964)
The preceding statutory and regulatory citations are referred to as the "Acts" or 'Regulations,"
respectively.
General Assurances
In accordance with the Acts, the Regulations, and other pertinent directives, circulars, policy,
memoranda, and/or guidance, the Recipient hereby gives assurance that it will promptly take any
measures necessary to ensure that:
"No person in the United Sates shall, on the grounds of race, color, or national origin, be excluded
from participation in, be denied the benefits of, or be otherwise subjected to discrimination under
any program or activity," for which the Recipient receives Federal financial assistance from U.S.
DOT, including the Federal Highway Administration.
The Civil Rights Restoration Act of 1987 clarified the original intent of Congress, with respect to
Title VI and other Nondiscrimination requirements (The Age Discrimination Act of 1975, and
Section 504 of the Rehabilitation Act of 1973), by restoring the broad, institutional -wide scope and
coverage of these non- discrimination statutes and requirements to include all programs and
activities of the Recipient, so long as any portion of the program is Federally assisted.
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Specific Assurances
More specifically, and without limiting the above general Assurance, the Recipient agrees with
and gives the following Assurances with respect to its Federally -assisted U.S. DOT programs:
1. The Recipient agrees that each "activity," facility," or "program," as defined in §§ 21.23(b)
and 21.23(e) or 49 C.P.R § 21 will be (with regard to an "activity") facilitated, or will be (with
regard to a "facility") operated, or will be (with regard to a "program") conducted in
compliance with all requirements imposed by, or pursuant to the Acts and the Regulations.
2. The Recipient will insert the following notification in all solicitations for bids, Requests for
Proposals for work, or material subject to the Acts and the Regulations made in connection
with all federally funded transportation projects and, in adapted form, in all proposals for
negotiated agreements regardless of funding source:
"The Recipient, in accordance with the provisions of Title VI of the Civil Rights Act of 1964
(78 Stat. 252, 42 U.S.C. §§2000d to 2000d-4) and the Regulations, hereby notifies all
bidders that it will affirmatively ensure that any contract entered into pursuant to this
advertisement, disadvantaged business enterprises will be afforded full and fair opportunity to
submit bids in response to this invitation and will not be discriminated against on the grounds
of race, color, or national origin in consideration for an award."
3. The Recipient will insert the clauses of Appendix A and Appendix E of this Assurance in
every contract or agreement subject to the Acts and the Regulations.
4. The Recipient will insert the clauses of Appendix B of this Assurance, as a covenant running
with the land, in any deed from the United States effecting or recording a transfer of real
property, structures, use, or improvements thereon or interest therein to a Recipient.
5. That where the Recipient receives Federal financial assistance to construct a facility, or part
of a facility, the Assurance will extend to the entire facility and facilities operated in
connection therewith.
6. That where the recipient receives Federal financial assistance in the form, or for the
acquisition of real property or an interest in real property, the Assurance will extend to
rights to space on, over, or under such property.
7. That the Recipient will include the clauses set forth in Appendix C and Appendix D of this
Assurance, as a covenant running with the land, in any future deeds, leases, licenses,
permits, or similar instruments entered into by the Recipient with other parties:
a. for the subsequent transfer of real property acquired or improved under the applicable
activity, project, or program; and
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b. for the construction or use of, or access to, space on, over, or under real property
acquired or improved under the applicable activity, project, or program.
8. That this Assurance obligates the Recipient for the period during which Federal financial
assistance is extended to the program, except where the Federal financial assistance is to
provide, or is in the form of, personal property, or real property, or interest therein, or
structures or improvements thereon, in which case the Assurance obligates the Recipient,
or any transferee for the longer of the following periods.
a. the period during which the property is used for a purpose for which the Federal
financial assistance is extended, or for another purpose involving the provision of
similar services or benefits; or
b. the period during which the Recipient retains ownership or possession of the property.
9. The Recipient will provide for such methods of administration for the programs as are
found by the Secretary of Transportation or the official to whom he/she delegates specific
authority to give reasonable guarantee that it, other recipients, sub -recipients, sub -
grantees, contractors, subcontractors, consultants, transferees, successors in interest, and
other participants of Federal financial assistance under such program will comply with all
requirements imposed or pursuant to the Acts, the Regulations, and this Assurance.
10. The Recipient agrees that the United States has a right to seek judicial enforcement with
regard to any matter arising under the Acts, the Regulations, and this Assurance.
By signing this assurance, the Recipient also agrees to comply (and require any sub -recipients,
sub -grantees, contractors, successors, transferees, and/or assignees to comply) with all applicable
provisions governing the U.S. DOT access to records, accounts, documents, information, facilities,
and staff. You also recognize that you must comply with any program or compliance reviews,
and/or complaint investigations conducted by the U.S. DOT. You must keep records, reports, and
submit the material for review upon request to U.S. DOT, or its designee in a timely, complete,
and accurate way. Additionally, you must comply with all other reporting, data collection, and
evaluation requirements, as prescribed by law or detailed in program guidance.
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The Recipient gives this assurance in consideration of and for obtaining any Federal grants, loans,
contracts, agreements, property, and/or discounts, or other Federal aid and Federal financial
assistance extended after the date hereof to the recipients by the U.S. DOT under all Department
of Transportation Programs. This assurance is binding on Texas, other recipients, subrecipients,
sub -grantees, contractors, subcontractors and their subcontractors, transferees, successors in
interest, and any other participants in all Department of Transportation programs. The person(s)
signing below is/are authorized to sign this assurance on behalf of the Recipient.
Josh 5CfiroeXr, Mayor
City of Georgetown
Title VI Plan
1 7-7
46
Date
January-26
Page 12 of 36
Appendix A
During the performance of this contract, the contractor, for itself, its assignees, and successors in
interest (hereinafter referred to as the "contractor") agrees as follows:
1. Compliance with Regulations: The contractor (hereinafter includes consultants) will comply
with the Acts and the Regulations relative to non-discrimination in Federally -assisted
programs of the U.S. Department of Transportation, the FHWA, as they may be amended from
time to time, which are herein incorporated by reference and made a part of this contract.
2. Non-discrimination: The contractor, with regard to the work performed by it during the
contract, will not discriminate on the grounds of race, color, or national origin in the selection
and retention of subcontractors, including procurements of materials and leases of
equipment. The contractor will not participate directly or indirectly in the discrimination
prohibited by the Acts and the Regulations, including employment practices when the
contract covers any activity, project, or program set forth in Appendix B of 49 CFR Part 21.
3. Solicitations for Subcontracts, Including Procurements of Materials and Equipment: In all
solicitations, either by competitive bidding, or negotiation made by the contractor for work
to be performed under a subcontract, including procurements of materials, or leases of
equipment, each potential subcontractor or supplier will be notified by the contractor of the
contractor's obligations under this contract and the Acts and the Regulations relative to
nondiscrimination on the grounds of race, color, or national origin.
4. Information and Reports: The contractor will provide all information and reports required
by the Acts, the Regulations, and directives issued pursuant thereto and will permit access to
its books, records, accounts, other sources of information, and its facilities as may be
determined by the Recipient or FHWA to be pertinent to ascertain compliance with such Acts,
Regulations, and instructions. Where any information required of a contractor is in the
exclusive possession of another who fails or refuses to furnish the information, the contractor
will so certify to the Recipient or FHWA, as appropriate, and will set forth what efforts it has
made to obtain the information.
5. Sanctions for Noncompliance: In the event of a contractor's noncompliance with the
Nondiscrimination provisions of this contract, the Recipient will impose such contract
sanctions as it or FHWA may determine to be appropriate, including, but not limited to:
a. withholding payments to the contractor under the contract until the contractor complies,
and/or
b. cancelling, terminating, or suspending a contract, in whole or in part.
6. Incorporation of Provisions: The contractor will include the provisions of paragraphs one
through six in every subcontract, including procurements of materials and leases of
equipment, unless exempt by the Acts, the Regulations and directives issued pursuant
thereto. The contractor will take action with respect to any subcontract or procurement as the
Recipient or FHWA may direct as a means of enforcing such provisions including sanctions
City of Georgetown January-26
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for noncompliance. Provided, that if the contractor becomes involved in, or is threatened with
litigation by a subcontractor, or supplier because of such direction, the contractor may request
the Recipient to enter into any litigation to protect the interests of the Recipient. In addition,
the contractor may request the United States to enter into the litigation to protect the interests
of the United States.
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Title VI Plan 1anua ry
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Appendix B
Clauses for Deeds Transferring United States Property
The following clauses will be included in deeds effecting or recording the transfer of real property,
structures, or improvements thereon, or granting interest therein from the United States pursuant
to the provisions of Assurance 4:
NOW, THEREFORE, the U.S. Department of Transportation as authorized by law and upon the
condition that the City of Georgetown will accept title to the lands and maintain the project
constructed thereon in accordance with all applicable federal statutes, the Regulations for the
Administration of all DOT programs, and the policies and procedures prescribed by FHWA of the
U.S. Department of Transportation in accordance and in compliance with all requirements
imposed by Title 49, Code of Federal Regulations, U.S. Department of Transportation, Subtitle A,
Office of the Secretary, Part 21, Non-discrimination in Federally -assisted programs of the U.S
Department of Transportation pertaining to and effectuating the provisions of Title VI of the Civil
Rights Act of 1964 (78 Stat. 252; 42 U.S.C. § 2000d to 2000d-4), does hereby remise, release, quitclaim
and convey unto the City of Georgetown all the right, title and interest of the U.S. Department of
Transportation in and to said lands described in Exhibit A attached hereto and made a part hereof.
(HABENDUM CLAUSE)
TO HAVE AND TO HOLD said lands and interests therein unto the City of Georgetown its
successors forever, subject, however, to the covenants, conditions, restrictions and reservations
herein contained as follows, which will remain in effect for the period during which the real
property or structures are used for a purpose for which Federal financial assistance is extended or
for another purpose involving the provision of similar services or benefits and will be binding on
the City of Georgetown, its successors and assigns.
The City of Georgetown in consideration of the conveyance of said lands and interests in lands,
does hereby covenant and agree as a covenant running with the land for itself, its successors and
assigns, that (1) no person will on the grounds of race, color, or national origin, be excluded from
participation in, be denied the benefits of, or be otherwise subjected to discrimination with regard
to any facility located wholly or in part on, over, or under such lands hereby conveyed [,] [and]*
(2) that the City of Georgetown will use the lands and interests in lands and interests in lands so
conveyed, in compliance with all requirements imposed by or pursuant to Title 49, Code of Federal
Regulations, U.S. Department of Transportation, Subtitle A, Office of the Secretary, Part 21,
Nondiscrimination in Federally -assisted programs of the U.S. Department of Transportation,
Effectuation of Title VI of the Civil Rights Act of 1964, and as said Regulations and Acts may be
amended [, and (3) that in the event of breach of any of the above -mentioned non-discrimination
conditions, the Department will have a right to enter or re-enter said lands and facilities on said
land, and that above described land and facilities will thereon revert to and vest in and become
the absolute property of the U.S. Department of Transportation and its assigns as such interest
existed prior to this instruction].*
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(*Reverter clause and related language to be used only when it is determined that such a clause is
necessary to make clear the purpose of Title VI.)
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Appendix C
Clauses for Transfer or Real Property Acquired or Improved Under the Activity, Facility, or
Program
The following clauses will be included in deeds, licenses, leases, permits, or similar instruments
entered into by the Recipient pursuant to the provisions of Assurance 7(a):
A. The (grantee, lessee, permittee, etc. as appropriate) for himself/herself, his/her heirs,
personal representatives, successors in interest, and assigns, as a part of the consideration
hereof, does hereby covenant and agree [in the case of deeds and leases add "as a covenant
running with the land"] that:
1. In the event facilities are constructed, maintained, or otherwise operated on the
property described in this (deed, license, lease, permit, etc.) for a purpose for which
a U.S. Department of Transportation activity, facility, or program is extended or for
another purpose involving the provision of similar services or benefits, the
(grantee, licensee, lessee, permittee, etc.) will maintain and operate such facilities
and services in compliance with all requirements imposed by the Acts and
Regulations (as may be amended) such that no person on the grounds of race, color,
or national origin, will be excluded from participation in, denied the benefits of, or
be otherwise subjected to discrimination in the use of said facilities.
B. With respect to licenses, leases, permits, etc., in the event of breach of any of the above
Non-discrimination covenants, City of Georgetown will have the right to terminate the
(lease, license, permit, etc.) and to enter, re-enter, and repossess said lands and facilities
thereon, and hold the same as if the (lease, license, permit, etc.) had never been made or
issued.
C. With respect to a deed, in the event of breach of any of the above Non-discrimination
covenants, City of Georgetown will have the right to enter or re-enter the lands and facilities
thereon, and the above -described lands and facilities will there upon revert to and vest in and
become the absolute property of the City of Georgetown and its assigns.*
(*Reverter clause and related language to be used only when it is determined that such a clause is
necessary to make clear the purpose of Title VI.)
City of Georgetown January-26
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Appendix D
Clauses for Construction/Use/Access to Real Property Acquired Under the Activity, Facility, or
Program
The following clauses will be included in deeds, licenses, permits, or similar
instruments/agreements entered into by the Recipient pursuant to the provisions of Assurance
7(b):
A. The (grantee, licensee, permittee, etc., as appropriate) for himself/herself, his/her heirs,
personal representatives, successors in interest, and assigns, as a part of the consideration
hereof, does hereby covenant and agree (in the case of deeds and leases add, "as a covenant
running with the land") that (1) no person on the ground of race, color, or national origin,
will be excluded from participation in, denied the benefits of, or be otherwise subjected to
discrimination in the use of said facilities, (2) that in the construction of any improvements
on, over, or under such land, and the furnishing of services thereon, no person on the
ground of race, color, or national origin, will be excluded from participation in, denied the
benefits of, or otherwise be subjected to discrimination, (3) that the (grantee, licensee,
lessee, permittee, etc.) will use the premises in compliance with all other requirements
imposed by or pursuant to the Acts and Regulations, as amended, set forth in this
Assurance.
B. With respect to (licenses, leases, permits, etc.), in the event of breach of any of the above
Nondiscrimination covenants, City of Georgetown will have the right to terminate the
(license, permit, etc., as appropriate) and to enter or re-enter and repossess said land and
the facilities thereon, and hold the same as if said (license, permit, etc., as appropriate) had
never been made or issued.
C. With respect to deeds, in the event of breach of any of the above non-discrimination
covenants, absolute property of City of Georgetown will there upon revert to and vest in
and become the and its assigns.
(*Reverter clause and related language to be used only when it is determined that such a clause is
necessary to make clear the purpose of Title VI.)
City of Georgetown January-26
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Appendix E
During the performance of this contract, the contractor, for itself, its assignees, and successors in
interest (hereinafter referred to as the "contractor") agrees to comply with the following
nondiscrimination statutes and authorities; including but not limited to
Pertinent Nondiscrimination Authorities:
• Title VI of the Civil Rights Act of 1964 (42 U.S.C. § 2000d et seq., 78 stat. 252), (prohibits
discrimination on the basis of race, color, national origin); and 49 CFR Part 21.
• The Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970,
(42U.S.C. § 4601), (prohibits unfair treatment of persons displaced or whose property has
been acquired because of Federal or Federal -aid programs and projects);
• Federal -Aid Highway Act of 1973, (23 U.S.C. § 324 et seq.), (prohibits discrimination on the
basis of sex);
• Section 504 of the Rehabilitation Act of 1973, (29 U.S.C. § 794 et seq.), as amended,
(prohibits discrimination on the basis of disability); and 49 CFR Part 27;
• The Age Discrimination Act of 1975, as amended, (42 U.S.C. § 6101 et seq.), (prohibits
• discrimination on the basis of age);
• Airport and Airway Improvement Act of 1982, (49 U.S.C. § 4 71, Section 4 7123), as
amended, (prohibits discrimination based on race, creed, color, national origin, or sex);
• The Civil Rights Restoration Act of 1987, (PL. 100-209), (Broadened the scope, coverage and
applicability of Title VI of the Civil Rights Act of 1964, The Age Discrimination Act of 1975
and Section 504 of the Rehabilitation Act of 1973, by expanding the definition of the terms
"programs or activities" to include all of the programs or activities of the Federal -aid
recipients, subrecipients and contractors, whether such programs or activities are Federally
funded or not);
• Titles II and Ill of the Americans with Disabilities Act, which prohibit discrimination on
the basis of disability in the operation of public entities, public and private transportation
systems, places of public accommodation, and certain testing entities (42 U.S.C. §§ 12131-
12189) as implemented by Department of Transportation regulations at 49 C.F.R. parts 37
and 38;
• The Federal Aviation Administration's Nondiscrimination statute (49 U.S.C. § 47123)
(prohibits discrimination on the basis of race, color, national origin, and sex);
• Executive Order 12898, Federal Actions to Address Environmental Justice in Minority
Populations and Low -Income Populations, which ensures nondiscrimination against
minority populations by discouraging programs, policies, and activities with
disproportionately high and adverse human health or environmental effects on minority
and low-income populations;
• Executive Order 13166, Improving Access to Services for Persons with Limited English
Proficiency, and resulting agency guidance, national origin discrimination includes
discrimination because of limited English proficiency (LEP). To ensure compliance with
City of Georgetown January-26
Title VI Plan Page 19 of 36
Title VI, you must take reasonable steps to ensure that LEP persons have meaningful access
to your programs (70 Fed. Reg. at 74087 to 74100);
Title IX of the Education Amendments of 1972, as amended, which prohibits you from
discriminating because of sex in education programs or activities (20 U .S.C.1681 et seq).
City of Georgetown January-26
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Appendix 2 - Title VI LEP Four Factor Analysis
Purpose
The purpose of this Language Assistance Implementation Plan is to meet the requirements to
comply with Title VI of the Civil Rights Act of 1964, which prohibits discrimination based on race,
color, or national origin. The City of Georgetown is committed to taking reasonable steps to
provide meaningful access to municipal services for Limited English Proficient (LEP) persons —
those who do not speak English as their primary language and who have a limited ability to read,
speak, write, or understand English. This plan contains the four -factor analysis and
implementation plan based on the analysis.
LEP Needs Assessment — the Four -Factor Analysis
Factor 1 — The number or proportion of LEP persons eligible to be served or likely to be
encountered by the City of Georgetown.
The City of Georgetown used the 2019-2023 American Community Survey 5-year estimates to
determine the potential LEP populations within its limits. The following tables provide
information about these populations.
Table 1: Breakdown of Population 5 years and Over — Language Spoken at Home from 2019-
2023 American Community Survey 5-Year Estimates
Williamson County,
Texas
Georgetown city, Texas
Estimate
Percent
Estimate
Percent
Population 5 years and over
6041876
74,612
English only
457,654
75.7%
62,813
84.2%
Language other than English
147,222
24.3%
11,799
15.8%
Speak English less than "very well"
42,776
7.1%
2,999
4.0%
Spanish:
83,990
13.9%
8,686
11.6%
Speak English less than "very well"
26,159
4.3%
2,432
3.3%
Other Endo -European languages
24,865
4.1%
1,349
1.8%
Speak English less than "very well
5,974
1.0%
255
0.3%
Asian and Pacific Islander languages
31,405
5.2%
1,348
1.8%
Speak English less than "very well"
9,297
1.5%
260
0.3%
Other Languages
6,962
1.2%
416
0.6%
Speak English less than "very well"
1,346
0.2%
52
0.1%
Source: Compiled from U.S. Census Bureau, 2019-2023 American Community Survey 5-Year
Estimates, DP02
City of Georgetown anu 26
Title VI Plan J
Page 21 of 36
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Indo-European
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Asian and Pacific Islander
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Summary
According to the U.S. Census Bureau, in 2023 the estimated population 5 years and over of the
City of Georgetown was 74,612. Approximately 2,999 persons, or 4.0% of the population, in that
age cohort spoke English less than "very well" in the home. We've continued to see a decrease in
the population of Spanish speakers that speak English less than "very well", while also seeing
increases in our Indo-European as well as Asian and Pacific Islander populations that speak
English less than "very well". While reflecting the growth in population in Williamson County,
this represents the decline in overall population speaking English less than "very well", a trend
that is opposite of the statewide totals and should be continuously monitored.
Factor 2 — The frequency with which LEP persons come into contact with the City of Georgetown
The primary ways that residents, including LEP persons, contact the City of Georgetown to inquire
about City programs and assistance are related to Customer Care Call Centers, Utility Billing
customer assistance and the City website. First, for LEP visitors who need in -person assistance,
the City of Georgetown has at least 3 translators on staff available at all times to help walk-ins
through our Customer Care Call Centers and Utility Billing site. Front desk staff are informed of
available on -site translators. When none are available, they are authorized to use the City's on -
demand translation services to assist non -English-speaking individuals.
City of Georgetown's Customer Care Center (Call Center) uses automated means to assist LEP
City of Georgetown January-26
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persons who call the City with the option to enter the menu in Spanish. On average, the service is
used 10-15 times monthly with translations in Spanish. If no Spanish-speaking staff are available,
within Customer Care, the City will use its contracted on -demand translation service. A
professional interpreter will be conferenced into the call to facilitate real-time communication
between the customer and City. The City of Georgetown website provides a translation service so
that LEP persons looking for information online may select the "En Espanol" feature to review the
entire website's content in Spanish. Several Departments recommend customers utilize Google
Translate to view their web -content in multiple languages. City of Georgetown has a City email
and online platform for all residents to submit questions or requests that, once received, are sent
to the correct department for further assistance. When emails from LEP persons are received, City
translators work with the appropriate departments to translate the incoming emails and
responses.
City of Georgetown programs with walk-in or individual program interaction with LEP visitors
such as Human Resources, Building Permits, Municipal Court, Parks and Recreation and Systems
Engineering have staff to provide interpretative services. The City provides a stipend for those
qualifying employees. City of Georgetown staff are reviewing the frequency with which staff
have, or could have, contact with LEP persons. This may lead to development of brochures,
applications, and other documents in Spanish.
Factor 3 — The nature and importance of the City of Georgetown's programs, activities, or
services to the person's life.
The City considers all its programs to be a critical element of quality of life in the community. The
ability to communicate rights to an LEP population for essential public services such as utilities,
municipal court, and Police and Fire protection is as a critical element of customer service to avoid
denial or delay of access to services. The City of Georgetown strives to offer numerous
opportunities for inclusion for LEP persons in our programs.
Factor 4 — The resources available to city staff and overall costs to provide LEP assistance.
The City of Georgetown provides a stipend to 73 employees to provide multilingual translation
services, 70 for Spanish and 3 for sign language. These staff members, located in all divisions of
the City, address most language assistance needs with over -the phone and in -person
interpretation, and some document translation. All City of Georgetown staff are trained as to the
bilingual staff resources in their Division/Programs if the need for LEP assistance arises.
The City website and customer care call center provide bi-lingual services. As programs expand
and the need for LEP services increase, programs in the City will be reviewed as part of the
Business Plan process for each Division. The City will continue to monitor LEP programs and
implementation through annual reporting and presentations to the ADA Advisory Board and
Transportation Advisory Board.
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Implementation
Language Assistance Measures
For all federally funded projects, the City will create demographic profile maps of low-income and
minority populations near these project areas and will ensure meaningful access to project
information in accordance with the City's Dual Language Guide for Published Materials,
(Appendix 4).
Staff Training and Monitoring
The City of Georgetown is developing training materials to be available to City staff regarding
LEP programs and access to city-wide resources. These include:
Identification of city call centers, web -resources, and multilingual staff available for LEP
services.
a. Documentation and reporting of language assistance request.
b. How to handle potential Title VI/LEP complaints.
c. Working with contractors to provide LEP assistance when developing City projects.
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Appendix 3 - City of Georgetown Organizational Chart
— Daniel Bathepucil
Electric Services
City of Georgetown
Title VI Organization
Citizens of Georgetown
Mayor
City Council of Georgetown
David Morgan
City Manager
Laurie Brewer I
Asst. City Manager
Name Name
Title VI Liaison Title VI Liaison
City of Georgetown
Title VI Plan
Wayne Nero - Nick Woolery
Asst. CityManager An
Tt. City Manager
Wesley Wright
{III Systems Engineering Directos
Nome Lua Saluone, P.E.
Title VI Liaison Transportation Manager/Title
VI Coordinator
(512) 930 - 6574
ada@georgetowntex s.gov
- Jessica dark --
Chief of Strategy and
Innovation
Name
Title VI Liaison
January-26
Page 25 of 36
Appendix 4 - Dual Language Guide for Published Materials
This guide, which is focused on English to Spanish translations only, has been informed by
research of government recommendations and regulations, other City policies and local focus
groups with Spanish -language dominant constituents (2018, 2021).
It is vitally important that the City provides accessible, Spanish -translated information in order to
eliminate barriers to public service and community safety. As the number of limited English
proficient (LEP) individuals in the Georgetown area continues to grow, so does the need for the
City of Georgetown to provide communications in Spanish. This is especially important during
critical or emergent events.
Improving communication with our Spanish speaking population will lead to improved public
service provision, help the City build trust with the people we serve, and is part of our
commitment to diversity, equity and inclusion.
This guide explains exactly what materials MUST, SHOULD or COULD be translated to Spanish
within the Communications and Public Engagement department (CAPE) and any other
department creating public facing materials.
I. PURPOSE
The purpose of this guide is to establish a foundation for the City's guidelines and procedures
when conducting Spanish -language translations of published materials.
II. SCOPE
The Dual Language Guide for Published Materials provides guidance to City staff that will assist
them in determining the level of translations services needed for a particular project.
III. GUIDE
The City believes in reducing language barriers for all citizens, stakeholders and employees in
order to ensure equal access to vital information.
Documents that MUST be translated are considered "vital documents" according to the US
Department of Homeland Security's 2012 Language Access plan.
Vital Documents — Any documents that are critical for ensuring meaningful access to the City's
major activities and programs. Whether or not a document (or the information it contains) is
"vital" may depend upon the importance of the program, information, encounter, or service
City of Georgetown January-26
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involved, and the consequence to the effected person if the information in question is not provided
in an appropriate language.
Such published materials may include, but are not limited to:
• Information regarding health and safety (i.e., temporary disruption of services,
imminent danger, etc.);
• Fair housing information;
• Notices pertaining to the reduction, denial, or termination of services or benefits, the
right to appeal such actions, or that require a response from the beneficiary; and
• Election information
Published materials that SHOULD be translated but are not necessarily federally mandated
include:
• Poster/notices placed in public spaces;
• Information regarding public events;
• Websites; and
• Utility bill insert (digital)
Other documents that might fall in the MUST or SHOULD categories, and time or resources
prohibit translating the full document, can include a line in Spanish that indicates where or how
they can get the information in Spanish (i.e. a phone number or email). Such documents include:
• Applications and consent forms;
• Program related compliance plans;
• Citizen participation plans and letters containing important information regarding
participation in a program; and
• Notices advising LEP persons of the availability of free language assistance.
Additional items COULD be translated; however, most online platforms have built-in language
options:
• Information/directional signs at public events; and
• Social media graphics
IV. PHILOSOPHY
With guidance from Communications and Public Engagement Department (CAPE), translated
published materials should be planned, implemented, evaluated and reported using these six
guidelines.
1. BE PROACTIVE: determine your audience early enough to allow for proper translation of the
materials in question. All vital (MUST) translations should be provided by City -authorized
translators.
City of Georgetown January-26
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2. BE RELEVANT AND EFFECTIVE: translations should be targeted to effectively communicate
your message. (i.e.., Spanish -language text messages for vital information).
3. BE EQUITABLE: ensure the Spanish-speaking public is provided with a reasonable opportunity
to contribute to public "conversations" in Spanish, developing a balanced perspective.
4. BE CLEAR AND FOCUSED: ensure the Spanish-speaking public understand the messaging
provided by the City. Some messages (i.e., memes, gifs) may not translate properly to provide the
appropriate message. Consider creating similar messaging in Spanish -only and publishing both
versions.
5. BE INCLUSIVE: published materials for public events should include Spanish -language
versions to ensure to maximize participation in City events (i.e., Lighting of the Square, Red Poppy
Festival, etc.)
6. BE ACCOUNTABLE: evaluate metrics to determine success of messaging and adjust as
necessary.
This guide will be reviewed annually to determine any changes/updates needed.
City of Georgetown January-26
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Appendix 5 - Public Engagement Philosophy
I. PURPOSE
The purpose of this philosophy is to establish a foundation for the City's guidelines and procedures
for conducting public engagement. This applies to all City staff.
II. SCOPE
The Public Engagement Policy provides guidance to City staff that will assist them in determining
the level of public engagement needed for a particular project.
III. PHILOSOPHY
The City believes its citizens, stakeholders and employees should be informed, consulted, and
engaged in decisions that affect them and should be given the opportunity to provide input.
The City:
1. Will provide public engagement opportunities that are open and transparent.
2. Will give serious consideration to the feedback gathered through the public engagement
processes.
3. Will provide public engagement results through the same channels in which it was garnered.
4. Is committed to working together with the public to continuously improve its public
engagement processes.
5. Believes that public engagement leads to better, more informed decisions for City staff.
With guidance from the Communications and Public Engagement department, public engagement
should be planned, implemented, evaluated and reported using these six guidelines.
1. BE PROACTIVE: initiate engagement early enough for participants to make informed decisions
and impact the outcomes.
2. BE RELEVANT AND EFFECTIVE: engagement should be planned to be effectively
communicated and implemented to encourage public participation and contribution in an
appropriate manner.
3. BE EQUITABLE: ensure the public is provided with a reasonable opportunity to contribute in
English and Spanish, developing a balanced perspective.
4. BE CLEAR AND FOCUSED: ensure the City and the public understand their respective roles
in a public engagement process, including the level of involvement and how input will be used
to inform decisions.
5. BE INCLUSIVE: use a range of methods to engage various audiences to maximize participation
City of Georgetown January-26
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and improve the quality of feedback.
6. BE ACCOUNTABLE AND TRANSPARENT. evaluate and report in a timely manner.
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Appendix 6 - Title VI Web -page and Online Complaint Form
Title VI Resources
The City of Georgetown is committed to the fair and equitable treatment of its residents and
takes its responsibilities seriously. As a recipient of Federal financial assistance, the City of
Georgetown is required to comply with various non-discrimination laws and regulations,
including Title VI of the Civil Rights Act of 1964, which provides that:
"No person in the United States shall, on the grounds of race, color, or national origin, be
excluded from participation in, be denied the benefits of, or be subjected to discrimination under
any program or activity receiving Federal assistance under this title or carried out under this
title."
The City has adopted the 2026 Title VI Plan which provides an overview of all City of
Georgetown programs related to equal access and non-discrimination.
To view the Title VI Plan and the grievance form, please visit:
htti2s://georgetowntexas.gov/govemment/city management/americans with disabilities act ph
P
Title VI Complaints
Any person who believes that he or she, individually or as a member of any specific class, has
been subject to discrimination may file a complaint. A complaint may also be filed by a
representative on behalf of such a person or group.
Title VI complaints must be filed within 90 days of the date of the alleged act of discrimination.
Complaints must include the facts and circumstances surrounding the alleged discrimination.
Complaints can be submitted by completing the Title VI Complaint form. Please note all
complaints must include a signature.
All allegations will be investigated, and an attempt will be made to resolve any violations if
found.
In specific cases related to transportation projects, to file directly with the Texas Department of
Transportation (TxDOT), complete TxDOT Complaint Form (en espanol) and mail the completed
form Texas Department of Transportation, Office of Civil Rights, 125 East 111h Street, Austin,
Texas 78701 or fax to 512-416-4751.
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Appendix 7 - Written Complaint Form
City of Georgetown Title VI Complaint Form
By Mail or In Person to:
Lua Saluone, P.E.
P.O Box 409
Georgetown, Texas 78627
Alternate formats and language assistance are available upon request for individuals with
disabilities or limited English proficiency (LEP). Please contact the Title VI Coordinator with an
accommodation request.
Within 10 calendar days after receipt of the complaint, the Title VI Coordinator will acknowledge
receipt of the complaint and may, at his/her discretion, meet with the complainant to discuss the
complaint.
Within 15 calendar days of the meeting, the Title VI Coordinator or his/her designee will
respond in writing, and where appropriate, in a format accessible to the complainant. The
response will explain the position of the City of Georgetown and offer options for substantive
resolution of the complaint. If the complaint is related to transportation program and activities,
then the City shall forward the complaint to TxDOT within 10 days of receipt.
If the response by the Title VI Coordinator or his/her designee does not satisfactorily resolve the
issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days
after receipt of the response to the City Manager or his/her designee. Within 15 calendar days
after receipt of the appeal, the City Manager or his/her designee will meet with the complainant
to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the
City Manager or his/her designee will respond in writing, and, where appropriate, in a format
accessible to the complainant, with a final resolution of the complaint.
Basic Information:
First Name:
Last Name:
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Address:
Street Address:
Address Line 2:
City:
State / Province / Region:
Postal / Zip Code:
Country:
Home Phone:
Cell Phone:
Complaint Information
Complaint and Filing Information to be used in the City of Georgetown investigation of
complaint.
1. Please indicate at least one of the following as the basis of your complaint:
• Age (Y/N):
• Race (Y/N):
• Gender (Y/N):
• National Origin (Y/N):
• Disability (Y/N):
2. What was the date and location of the alleged discriminatory action?
• Date:
• Location:
3. Please describe how you were discriminated against, explaining as clearly as possible
why you believe your Title VI rights were violated. If necessary, attach additional
pages.
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4. If possible, please provide the name(s) of the individual(s) responsible for the alleged
action described above.
5. Please provide the name(s) of person(s) whom we may contact for additional information
to support or clarify your complaint.
6. Please explain what action or remedy you are seeking for the alleged complaint.
7. Is this complaint against the City of Georgetown?
YES NO
8. Have you been in contact with a City employee regarding this complaint?
YES NO
If yes, do you have the name and contact information for that employee?
9. Have you filed a lawsuit regarding this complaint?
YES NO
10. Have you filed this complaint with any of the following agencies?
• U.S. Department of Transportation (Y/N):
• U.S. Department of Transportation (Y/N):
• U.S. Department of Justice (Y/N):
• Federal Transit Administration (Y/N):
• Texas Department of Transportation (Y/N):
• Equal Employment Opportunity Commission (Y/N):
• Other (Y/N):
City of Georgetown January-26
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Certification
I certify that all the information contained in this complaint is true and correct to the best of my
knowledge.
Signature
Date
If you are completing the form for another person(s) as an Authorized Representative, please
provide and certify the Authorized Representative Information:
Authorized Representative Information:
Name:
Phone Number:
Signature
Date
City of Georgetown January-26
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Appendix 8 - Complaint Log
All Title VI Complaint records will be retained for a minimum of three years.
Name Address Email iling Date Status
January-26
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